KME.digital

Please describe your company and your position there.

CJIS GROUP is a market intelligence company that gathers data on state and local government procurements. I am currently our marketing manager.

For what projects/services did your company hire KME.digital, and what were your goals?

Our company has completed multiple different projects with KME. When we first started using KME they were helpful with setting up our HubSpot account, and linking our data between HubSpot and Salesforce. This was completed seamlessly.

Over the past year we have launched Google ads, LinkedIn ads, a website redesign, and have made an effort to improve our SEO. This has resulted in an increase of inbound leads of over 2000% over the past year.

How did you select this vendor and what were the deciding factors?

We selected KME after meeting with other marketing consulting firms. We chose KME because they were more cost effective, and they laid out clear paths to tackle our upcoming marketing projects.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

N/A

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with KME's Chief Strategy Officer, Director of Digital Marketing, CEO, and graphics team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen an increase of inbound leads 2000% YOY since starting with KEM.

How effective was the workflow between your team and theirs?

I have weekly scheduled meetings between my team and theirs. They are flexible with scheduling.

What did you find most impressive or unique about this company?

I am most impressed by their well-roundedness in their ability to help with our marketing needs. They have a vast expertise in many different marketing facets.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of.

Introduce your business and what you do there.

I’m the marketing & advertising director for a home renovation construction company in Fairfax, Virginia.

What challenge were you trying to address with KME.digital?

We needed someone to run our website. Since we’re a local, family-run company, we wanted to be more visible online and on Google.

What was the scope of their involvement?

In 2017, the team at KME.digital created our website. They continue to upgrade and make changes as needed. We also work with them on Facebook ads, our newsletters, and Google Ads to focus on getting our business more phone calls.

What is the team composition?

I work with two people, Chris (Director of Digital Marketing) and Austin (Digital Marketing Specialist).

How did you come to work with KME.digital?

They began working with KME.digital before I started working there. One of their owners knew one of our sales members. When it was time to make a change, they interviewed other companies before deciding to go with KME.digital.

What is the status of this engagement?

Our engagement with KME.digital started at the end of 2017.

What evidence can you share that demonstrates the impact of the engagement?

Despite everything that’s going on in the world right now, their team has been great. If I email them in the morning with any requests, they’re on top of it. A majority of the time, our demands are made within the day.

As we’ve grown as a company, their team has made site changes that reflect that. They’ve been prompt at changing our ads for certain areas we want to target. Usually, January and February are our slowest months, but this year, we’ve had the best results.

Once a month, they give us a report that showcases our clicks and other elements that are going on with our website. Our numbers have gone up each year.

How did KME.digital perform from a project management standpoint?

We meet with them once a month to go over our goals. So far, we’ve met each of our monthly, quarterly, and yearly goals.

About a year ago, we needed to create a new brochure. Their graphics department was terrific and responsive. They were great at dealing with the back-and-forth.

What did you find most impressive about them?

They’re a smaller company, so we know who everyone is. In the last six months, the team at KME.digital has gotten back to us extremely fast. We sponsor the city of Fairfax, where they work. Because of this, we see them out often at different events. It’s a great partnership.

Are there any areas they could improve?

They’ve been amazing in the last year.

Do you have any advice for potential customers?

Have open communication. Be clear about your expectations. They will follow what you would like to have done. But if you’re not clear, they can’t read your mind.

Please describe your company and your position there.

Founder and President of Women on Course, a national membership community of women who connect through the golf lifestyle.

For what projects/services did your company hire KME.digital?

Design and programming existing website to reflect new initiatives, navigation and messaging.

What were your goals for this project?

Provide a better user experience and update the look and feel of the site.

How did you select this vendor?

A referral from a KME customer

Describe the project in detail.

We reviewed each page and worked in phases to make programming and design changes.

What was the team composition?

A designer and programmer

Can you share any outcomes from the project that demonstrate progress or success?

The site flows much better and the new look has gotten a lot of positive comments. I have very little questions from users now, which means the site is clear to users and functional

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive about this company?

Very easy to work with. They grasped my concepts quickly and come back with on point solutions and design. Very little need for extensive revisions.

Are there any areas for improvement?

None - they were excellent to work with!

Please describe your company and your position there.

Biller & Associates, is a full-service residential inspection firm located in Northern Virginia. Our clients are passionate about their home, whether a first time buyer, experienced purchaser, architect, designer, renovator or a builder managing construction quality, we deliver thorough and concise inspections. In situations where radon or mold are possible, we can test for radon or extract fungal samples for analysis by a certified lab.

For what projects/services did your company hire KME.digital?

Increase website traffic and client actions on the website through targeted SEO tactics.

What were your goals for this project?

Improve ranking for search results related to home inspections with the Northern Virginia area.

How did you select this vendor?

KME Digital was highly recommended.

Describe the project in detail.

Increase SEO by service and geographical area.

What was the team composition?

Project Manager and Digital Marketing Associate

Can you share any outcomes from the project that demonstrate progress or success?

Search Ranking results have increased which is driving traffic to the website.

How effective was the workflow between your team and theirs?

The KME Digital team is proficient and results driven. Their excellent customer service and proactive posture ensured the website was to update with our COVID-19 business response. Their expertise is greatly appreciated as they can make same-day updates to the website and customize content and forms to meet the demands of the clients.

What did you find most impressive about this company?

KME Digital is very responsive and their expertise yielded high quality results in a short period of time.

Are there any areas for improvement?

Continue to drive the SEO activities while enhancing the website content to increase user experience/actions for both mobile and desktop users.