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1 Language
- English
3 Timezones
- IST
- EST
- PST
headquarters
Salesforce CRM for Logistics Company
the project
"They were professional and knowledge-based."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a logistics company, we provide logistics services to Shippers and Manufacturers. I am Founder / CEO of Aachak Logistics.
For what projects/services did your company hire Kitaracloud Techlabs, and what were your goals?
We hired them to develop our Salesforce CRM. Our goal was to start tracking and create workflow for our sales and Management teams to start tracking Leads, sales quotes and Contracts.
How did you select this vendor and what were the deciding factors?
We selected the vendor from online platform, Their customer service and initial project charter call made it easier for us to decide. As they were professional and answered all questions we had.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We developed our salesforce using agile methodology. Kitaracloud Techlabs was our vendor from project charter step. we did our project requirements, and started building each component on timely bases. Testing and sales team onboarding was also done by Kitaraclud Techlabs including training.
How many people from the vendor's team worked with you, and what were their positions?
1 Core member Hitesh Patel, as their team did rest of the work. We only kept in touch with Hitesh, as he took care of rest of the backend work for us. Saved us money and stress of managing offshore team.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
when we launched the project, our team was training and onboarded by Hitesh. Which was amazing, because the product was user friendly and was built as per our requirements.
Describe their project management style, including communication tools and timeliness.
Hitesh is great, He met all deadlines, and we never had any issues. He communicated through email and phone. We also had regular meetings, where he was transparent. Amazing work overall from Gathering requirements to testing and training. We can't thank him enough.
What did you find most impressive or unique about this company?
They were professional and knowledge-based.
Are there any areas for improvement or something they could have done differently?
They completed our project with 100 % following the agile method. we are happy we met them.
Focus
Reviews
the project
Custom Salesforce Development for Construction Company
"We had a great experience."
the reviewer
the review
The client submitted this review online.
I am the Dir of Business Process Management, Construction Company of (a/an) Construction
Describe what your company does in a single sentence.Our collection of experienced specialists has allowed MBW to build an impressive menu of services, which includes waterproofing, caulking, sealants, coatings, painting, and decorative concrete floor finishes.
- Salesforce Custom Development
- Salesforce Maintenance
Online Search
Why did you select Kitaracloud Techlabs over others?Great culture fit, Other
What was the size of Kitaracloud Techlabs’s team?2-5 Employees
What was your primary form of communication with Kitaracloud Techlabs?Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.We needed customized Salesforce page layouts, triggers, and workflows for our projects. As our company expanded, we needed these triggers and workflows to be adapted to our changing business processes. Additionally, we asked them to audit and import data into our system for verification of its accuracy, with a requested turnaround time of overnight.
- When Triggers are completed
- When Page Layouts are completed
We utilize Salesforce for monitoring the progress of our projects. We also employ Teams for conducting progress or concept reviews. Furthermore, we leverage the use of video to communicate new ideas or feedback when Teams meetings are not necessary.
What did you find most impressive or unique about this company?One of the remarkable qualities of this company is their openness to accepting new projects that may fall outside their initial scope. Additionally, their exceptional communication skills are noteworthy.
Are there any areas for improvement or something {provider_name} could have done differently?No, we had a great experience.
the project
Salesforce Integration for Freight Brokerage
"They were always interested in hearing feedback & open to learning about our needs as a company."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a freight Brokerage company that deals with supply chain & logistics. Head of Sales & integrations.
For what projects/services did your company hire Kitaracloud Techlabs, and what were your goals?
We were upgrading to a new software for our core system that rates different freight lanes. We needed this new system to integrate with salesforce & have multiple fields come in.
How did you select this vendor and what were the deciding factors?
Found online
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Writing lots of code, communicating with a few software companies & matching API's
How many people from the vendor's team worked with you, and what were their positions?
1 member, did everything!
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The software has successfully been integrated with our Salesforce.
Describe their project management style, including communication tools and timeliness.
We communicated via Email, Chat & Zoom meets.
What did you find most impressive or unique about this company?
They were always interested in hearing feedback & open to learning about our needs as a company.
Are there any areas for improvement or something they could have done differently?
Time zones were a bit off, so communication sometimes had to wait a few hours.
the project
Salesforce CRM for Logistics Company
"They were professional and knowledge-based."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a logistics company, we provide logistics services to Shippers and Manufacturers. I am Founder / CEO of Aachak Logistics.
For what projects/services did your company hire Kitaracloud Techlabs, and what were your goals?
We hired them to develop our Salesforce CRM. Our goal was to start tracking and create workflow for our sales and Management teams to start tracking Leads, sales quotes and Contracts.
How did you select this vendor and what were the deciding factors?
We selected the vendor from online platform, Their customer service and initial project charter call made it easier for us to decide. As they were professional and answered all questions we had.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We developed our salesforce using agile methodology. Kitaracloud Techlabs was our vendor from project charter step. we did our project requirements, and started building each component on timely bases. Testing and sales team onboarding was also done by Kitaraclud Techlabs including training.
How many people from the vendor's team worked with you, and what were their positions?
1 Core member Hitesh Patel, as their team did rest of the work. We only kept in touch with Hitesh, as he took care of rest of the backend work for us. Saved us money and stress of managing offshore team.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
when we launched the project, our team was training and onboarded by Hitesh. Which was amazing, because the product was user friendly and was built as per our requirements.
Describe their project management style, including communication tools and timeliness.
Hitesh is great, He met all deadlines, and we never had any issues. He communicated through email and phone. We also had regular meetings, where he was transparent. Amazing work overall from Gathering requirements to testing and training. We can't thank him enough.
What did you find most impressive or unique about this company?
They were professional and knowledge-based.
Are there any areas for improvement or something they could have done differently?
They completed our project with 100 % following the agile method. we are happy we met them.
Kitaracloud Techlabs was professional, knowledgeable, and transparent throughout the project. They communicated by email and phone calls. The product was amazing, user-friendly, and made as per their requirements.