🟢 Web and mobile app development kept simple 🟢
We specialize in web and mobile app development, working with existing solutions, creating custom implementations as well as developing groundbreaking technologies tailored to the client's needs. We provide UX/UI analysis and design, as well as cloud services advice, migration and support.
We've been working in the various industry fields such as fintech, retail, fashion, pharmaceuticals, agrotech, culture, sports etc.
We apply our technologic know-how to developing solutions for mobile apps, web apps, web development, Internet of Things, e-commerce, social media.
Our dedicated team of project managers, designers and developers aims for excellence, reliability and close cooperation with the client.
Our client portfolio includes startups, medium and large enterprises, as well as global companies and brands.
Key clients:
- Ernst & Young
- PAYBACK
- Eurocash Group
- Medicover
- NN Investment Partners
- AVON
- Oknoplast
- Idea Money
- Olimp Labs
- OBI
- Haddad
headquarters
other locations
Recommended Providers
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Portfolio
PayPo, Haddad Brands, Olimp Labs, American Express, Medicover, Teva Pharmaceutical Industries Ltd, WEBCON, Grupa Pracuj, American Express, Medicover, Olimp Labs, TEVA Pharmaceuticals, WEBCON, Grupa Pracuj
This App Saves Lives
Using a mobile phone while driving is a common problem, resulting in 1.5 million collisions in the United States.
The problem is particularly relevant for young, new drivers. With This App Saves Lives (TASL) app, they are motivated to put their mobile device away and focus on the road, improving driving safety.
For driving time spent "behind the wheel without distraction" with the screen turned off or the TASL application running "on top", the user receives points that can be exchanged for prizes at program partners (online or at stationary shops) - discounts or free products. Making phone calls or listening to music with the screen turned off does not block the counter.
The application works in "set it and forget it" mode - once started and set up, the application does not require additional actions or activation. Using the location service available on your phone allows to determine the actual driving time. Moreover, it does not require an Internet connection - it saves data offline and then calculates the correct score.
Development for a streaming app
Sportcam by Rankedin is a free application for streaming broadcasts of any sport on social networks and displaying live scores and time. You can pair it with a smartwatch to update the score in real time.
Sportcam is the system for streaming sports events, from small games and tournaments to big ones. The success of the application made it quickly become an independent product.
The key issues to address were the variety of disciplines supported, the need for a live score display, the clarity of the user experience, and the possibility of sharing videos on social networks through the application.
The interface on the broadcasting side had to be transparent in order to simultaneously manage game scoring and enable effective streaming. The scoreboard was to show the clock, the current score, and the names and colors of the players or teams.
Before implementation, we conducted an in-depth research of libraries that allow streaming on Facebook and Youtube.
In cooperation with the client we worked out the design of individual elements of the application and the new visual identity of Sportscam.
We created a native (Android and iOS) application that is visually attractive and consistent, as well as convenient to use - both for the sportsman and the person managing the broadcast.
An important feature of the app is the ability to connect it to a smartwatch (option available for Android). This way, players do not need a third party to update scores on the scoreboard or handle the broadcast. The app also supports audio.
Sportcam is currently the most popular application in the category of streaming sports events. Each month, the app records several percent increases in the number of downloads in the app stores. The average rating, both in the App Store and on Google Play Store, is now 4.6.
The app is already great, but we are still working on more features.
Parlor Social Club
Technologies:
Swift, Kotlin, Laravel, React.js
What has been done:
Mobile app (iOS & Android), Web development, UX/UI consultancy, CMS (customized Backpack), Sales Force integrations (Marketing Cloud & CRM), Stripe integration (Apple Pay and Google Pay)
The solution consists of an advanced administraton panel iOS and Android apps of uncompromising quality, and a beautiful landing page for user aquisition. We make sure they are well taken care of by integrating the system with SalesForce Marketing Cloud
and CRM. This is in order to make sure that everyone who joins, stays in the club for good.
See more at: https://kissdigital.com/work/parlor-social
Brand experience for the deferred payment system
PayPo is a fintech whose first financial product is deferred payments. It's expressed in their charmingly concise slogan: You buy, but you don't pay. Because you pay later. We try to incorporate this simplicity and accessibility into our activities carried out for PayPo.
In contacts with users, PayPo focuses on a direct, light communication, that is why it needed a coherent, unconventional graphic identification.
We work on the project together with the client, constantly exchanging comments and ideas, creating an image of an accessible and friendly brand. Our overriding goal was the convenience of the user.
We started with an analysis of the PayPo user's purchasing process. We have distinguished the points at which the user gets in contact with the service and figured out what the information provided at each stage of the service should look like.
We designed lo-fi prototypes, prepared graphics for implementation and then coded the service interface. We have opted for a modern graphic style (typography plus illustrations), maintaining clarity and hierarchy of information.
For the animations on the website we have used the Lottie library (these are not ordinary gifts, but objects animated with code), thanks to this the website is lighter and clearer - just like the brand’s communication ;)
Our cooperation has resulted in a coherent and unique visual identification that stands out from other services in the financial industry. When shopping, the users receive clear and transparent information about the next steps of the process, so they do not feel lost or frustrated. Instead, they feel satisfaction and confidence that they are dealing with a reasonable and reliable service. We are also pleased to co-create such a brand.
The new service burst onto the Polish market and received 100% positive reviews from users (Opineo.pl), and a week before the publication of this text PayPo recorded a millionth transaction!
Website for the major Polish grocery store chain
The Delikatesy Centrum franchise chain includes over 1,300 grocery stores across Poland. In 2019, the chain introduced a new branding of its stores and the brand, therefore, our priority was to prepare a modern, functional, transparent and easy-to-use delikatesy.pl website.
The website was supposed to be a flagship of the chain and at the same time to provide users with necessary knowledge about current promotional campaigns, the product offer and the locations of the stores.
Rookie USA
A one-page website for a leader in the childrenswear industry.
Rookie USA offers a collection of iconic brands (such as Nike, Converse, Levi’s®, Jordan or Hurley), with an emphasis on children’s apparel, accessories, and footwear. The website does not only present the stores, but also other promotional activities revolving around the brand - fashion shows featuring kids of famous celebrities or charity initiatives.
A modern graphic design reflects the brand identity and introduces all important details in a straightforward manner. The website is managed through a dedicated CMS, which makes it easier to change and update its content.
Branding,design and development for Barański Doors
In cooperation with Barański Drzwi brand of door manufacturer, we analyzed thoroughly the client’s needs, industry environment and market trends to propose coherent brand image present in the marketing channels. We developed a logo and a brandbook which established the rules for graphic identity. We unified the color scheme, set guidelines for using typography and additional elements, such as icons or backgrounds, and photographs.
The brand guidelines set a strong foundation for designing the manufacturer's website. The site provides technical information as well as user-friendly how-to guides. We made a clear division into individual product categories and created a convenient filtering system. We have built the extensive buying guide addressed for customers looking for the door for their house or apartment.
During Barański Drzwi website development, we didn't focus solely on esthetical and UX aspects. We prepared content according to SEO guidelines. We have also included search engine technical op-site optimization, improving site's appearance on search-engine results page (SERP).
Olimp Premium Club
A mobile app, which allows you to scan codes from Olimp Labs packages, add points to your account and exchange them for prizes. All Olimp Premium Club program in your hand!
In addition, you can find a catalog of prizes and order them anytime you want. Besides, all the places where you can buy Olimp Labs products are listed on the map, and you can easily use the navigation to get to the nearest store.
Showmax Poland marketing communications
Since launching of Showmax platform in Poland until the last day of its presence on the market, we had been responsible for the creation and execution of the communication between the brand and the client. We had developed workflows and key performance indicators for multichannel notifications using various touchpoints.
Mobile-focused multichannel communications
We had been creating and sending multichannel activating notifications based and targeted upon user's activities.
Personalized workflows were based upon synchronization of notifications sent via:
- e-mail,
- in-app,
- push.
The project scope for direct communications
We accompanied the platform's users journey on every stage, implemented workflows for onboarding, activation, winback and anti-churn...
We have been recommending the best strategies for using direct tools for specific purposes (i.e. increasing numbers of downloads of mobile app).
We had prepared and targeted the promotional content keeping the user up to date with the premiere movies from their favourite genres.
We had been creating system e-mails instructing Showmax users how to use the platform and its functions.
We had created automated, triggered notifications as well as real-time-marketing content sent in just a few hours after coming up with the idea spawning it.
PLM - Product Lifecycle Management for apparel
Product Lifecycle Management is a software that enables our client to create clothing collections from A to Z. Between A and Z are all the processes from the discussions about the collections, through conceptual and technical design, sourcing to all the way to the production of a final physical product.
As a team responsible for a complete design, project management, and front-end development of the new interface, we were teamed with backend developers on our client’s end. We specify the requirements for the API endpoints and discussing them with the team on our client’s side. The result is a modern, well-structured product that works swiftly, is made without compromising on user satisfaction and richness of the UI. The team claims it’s “exactly what they imagined” and that they “love it”. We’re really proud of ourselves and excited to further develop the extensive solution.
What has been done: Web, UX/UI Technologies: React, Redux, Redux-Saga
See more at: https://kissdigital.com/work/haddad-plm
Delikatesy Centrum Click&Collect
Online reservation service sklep.delikatesy.pl for Delikatesy Centrum supermarket chain.
Technology:
Magento 2
PHP 7
Click & Collect system allows the Delikatesy Centrum customer to fill up the shopping cart online and make a reservation for the products. The customer makes a request for certain groceries and, after being informed that the order is ready, can visit brick-and-mortar store to pick up the items.
See more: https://kissdigital.com/work/sklep-delikatesy-pl
Haddad Brands
A corporate website for an American apparel company offering children's wear
and accessories of the most iconic global brands.
Haddad Brands is an American company that designs, manufactures, promotes and distributes children’s wear of the most iconic brands in the world (Nike, Jordan, Converse, Hurley and Levi’s) in 42 countries. We were asked to design its new corporate website since the former one didn’t quite match the company’s image and standards. We created it from scratch, in order to present Haddad Brands in the best and the most modern way possible.
Mobile SDK support and development for the online payment operator
Dotpay SA is a popular online payment operator. The system is used for online transfers, credit and debit card payments, smartphone and PayPal payments, it also supports installment purchases. Since 2018, we have been supporting Dotpay's mobile SDK under a service-level agreement (SLA).
The service covers a wide variety of channels, including Google Pay and Apple Pay implemented by us. We are responsible for ongoing bug fixes reported by the client's partners as well as introducing improvements, e.g. to support non-standard payment methods or scenarios. Before introducing changes to the production version, we check each solution using a specially developed test application.
The project we developed from scratch in 2020 was an additional SDK supporting Masterpass Champions Wallet (Mastercard) payments for iOS and Android. We implemented this payment option in Swift and Kotlin. The backend is handled by the payment card provider, the information transfer is mediated by Dotpay, our solution receives the data and then communicates with Dotpay's API. In case of Dotpay the function is integrated but it can be freely integrated into other SDKs.
Mobile app for restaurant patrons
PostPro is a mobile app that allows restaurant goers to get discounts at their favorite places by sharing their experiences with their social media followers. Launched in 2019 in Milan, Italy, PostPro is a nice mix of a mobile-centric loyalty scheme and an affiliate program.
Coffee App
When it comes to business relations, it is crucial to make a good first impression and not to be forgotten. Coffee app is one of the most creative and innovative ways to present someone a very special business card. Each client has its own account that allows him or her to get everyday free coffee at any Starbucks using a simple QR code. The system administrator can manage numbers or time limits of gifts, not to allow anyone to take an advantage of your generosity. The application gives clients an easy way to contact an appropriate representative directly using phone, SMS or email, so each caffeine dose makes your new deal more likely.
TurnWise 4 Motorsport
TurnWise 4 Motorsport is a mobile app made to satisfy the needs of motorsport.
T4M is used to get more familiar with a rally route and define a curve angle more easily, precisely and consistently. Data from the sensor allow the app to calculate a steering angle and adjust it, according to a driver's preferences.
PUNKTOŁAP (POINTGRABBER)
An advergaming application
High notes both in the App Store and Google Play, and hundreds of addicted players fighting for monthly prizes in actual PAYBACK points. Although the game is 2 years old, we still like it very much.
iChallenge - video analysis app for sports
To eliminate bad judgment calls in tennis, various systems, and tools that track the ball's trajectory and calculate when it hits the court surface have been developed. The only issue here is that such an advanced technology is available only at the highest level of competition. iChallenge is a mobile app which can easily change that, allowing everyone to have their virtual umpire.
HR Challenges - a corporate website
“Wyzwania HR” is a name of periodic conferences dedicated to HR, which take place in different Polish cities. We prepared a website, which features information on the conferences, as well as news from the industry, expert articles, as well as current and previous “Kompendium HR” issues. Our aim was to create a simple website which would not only become a source of knowledge about HR, but also encourage people to take part in conferences both as participants and speakers.
AgroDeal
With AgroDeal app, you can quickly add and browse ads for renting agricultural equipment.
The application is a mobile stock market for agricultural services, which allows you to quickly find interesting offers and contact the advertiser. Submit your ad and get instant access to answers from interested parties.
Score points with Wedel - a loyalty program merging two brands
Our aim was to create a loyalty program connecting two well-known brands, Wedel and PAYBACK, in order to enable the users to combine points from both systems. It was created for all shops which sell Wedel products - thanks to the connection with PAYBACK’s API, it was possible to add points from those products to the ones collected in the PAYBACK program. It then made it easier to exchange them for rewards.
Merch Assistant
An app designed to coordinate the work of merchandisers.
Is it possible to plan and coordinate all merchandising activities with just one app? That was exactly the idea our client had. The app is the first of a kind system supporting marketing operations.
We were responsible for preparing graphic designs and programming the app for Android. What’s interesting, a 3 person team completed the project in just 45 days! Thanks to our efforts, all sales representatives could see shops and tasks assigned to them, as well as tick them on a list and attach notes. Additionally, representatives could access news and descriptions of all products from a single shop.
Nestle Nutrition - a system designed to motivate sales representatives
We created a loyalty programme which aimed at supporting sales representatives by encouraging them to compete with one another. This responsive platform included several levels of access and permission. Sales representatives could collect points, monitor their scores, and check the results of other participants. An administrator, on the other hand, could browse those scores and generate reports.
PALG Recommendations medical mobile app
An innovative app helping oncologists with their everyday work.
Our aim was to create a mobile app for oncologists, which would facilitate the diagnosis process. The app uses PALG 2013 algorithm. Doctors log in with an access code and put in three pieces of information about the patient: the start date of a treatment, PH+, and RQ-PCR. The result is shown both as a grade and in form of a chart.
SharesInside
SharesInside is a Swiss FinTech that offers the investors a direct channel of communication with listed companies. Although the first version of the platform was created much earlier, we were asked to transform it to meet the needs and expectations of its users.
We have developed Web app, Mobile app (Android, iOS), Backend, UX/UI & Graphic design.
IdeaFaktor24
IdeaFaktor24 mobile application means having fast access to your financial products, anywhere in the world and at any time. Logging into your account has never been so intuitive - the application allows you to authorize it by PIN code or graphic symbol. The application allows you to add a graph showing the current state of your products to the log-in page. You can also easily add an invoice with its picture and documentation.
HR Events
Grupa Pracuj organizes both smaller events and bigger conferences for HR professionals regularly, also free of charge. In order to facilitate their management, we have created a dedicated web system. The tool makes it easier to create events online (with all important details - such as time, location, and event description), and send the invites or notifications to all guests.
A conference management app
For a pharmaceutical company Teva, we created a conference management software. The aim was to create an app which could be used during multiple events.
The administrator can modify data through a web interface and automatically send them to users’ devices. They can also send personalized push notifications to the selected groups of users.
Complete web solution supporting document flow
A1 Automatic is a complete web solution supporting document flow
in a company assisting in obtaining E.U. grants.
There were several modules implemented within the project - finances, project management and task completion, calendar and mailbox, contractor files, as well as customized reports (financial or progress ones, as an example). We were working on the system for 2 years, during which it evolved considerably in order to meet the client's needs and expectations.
Loxet
We design the application as a simple and convenient tool for managing Loxet device, which we also created. Loxet is a device designed to turn any car into its owner’s friend. The application not only gives you full control over the unit in the car, but also is smart enough to know what you need at most times and does all the work for you. As you approach the car, you can expect it to already be waiting for you with open arms, without having to unlock the door manually. Whenever you leave, you can rely on Loxet to lock the car and make sure no one besides you will be able to enter, not to mention drive away.
Runne
Calculator for runners
Our graphic designers and developers created the best running calculator in the entire world!
Mr BOOK
Mr Book is a new quality in booking and a guest log.
From the UX project through a graphic design, server-side application scripting, the native application up to the branding—we have executed restaurant management software for tablets. It assists in the customer service process, order management, booking and table management. Always at your service.
WEBCON BPS
Circulation of documents and workflow for SharePoint
We have created a mobile app, which is actually a mobile terminal for the WEBCON Business Process Suite - a comprehensive solution for the Microsoft SharePoint platform, enabling efficient management of documents and business processes in the enterprise.
WiHome
An entire house in your phone
We have created mobile applications in the WiHome system—an innovative and comprehensive solution enabling remote control and intelligent management of a network of building management system devices.
Bank 3/4
A mobile banking application
We have developed an application for smartphones and tablets running Android operating system for the Ukrainian bank Банк 3/4. It allows the bank's clients to conveniently access their bank accounts. Our programmers, apart from ensuring the high reliability of the software, implemented the highest possible level of security.
A mobile app supporting order management
This mobile app is a tool supporting order management in a company offering multimedia services. It gives all employees constant access to the list of ongoing tasks, enabling them to mark their completion or change the status while taking into account current time and position (by using GPS). As a result, a dispatcher can optimize the workload of every technician and assign new tasks accordingly.
Nanarty.info
Nanarty.info — a mobile&web system for skiers
We have created a guide around ski resorts in Poland, the Czech Republic and Slovakia for skiers and other winter sports lovers. Every day, The app provides them with skiing conditions, weather information and access maps. The description of each resort is enriched with a range of parameters concerning ski lifts and slopes and a camera view. The application uses an integrated API allowing users to download data about resorts and weather information from several sources at the same time.
EMF terminals
Our solution for a multimedia kiosk
We have executed a preliminary implementation for clients registering in the PAYBACK programme at the chain of Empik and Smyk shops.
Transaction service for PTE Orange
For Pracownicze Towarzystwo Emerytalne Orange (Orange Occupational Pension Society) we have developed a responsive web application allowing the members of the fund to verify all information concerning their accounts (e.g. the transaction and valuation history, information about beneficiaries, their mailbox). We have prepared an information architecture design and graphic designs, owing to which the service is not only functional, but it also has an appealing look on all mobile and desktop devices. We were responsible for programming page views in HTML5 technology using JavaScript Angular library as well.
UX and a graphic design for a mobile banking application
Banking applications with the KISS method
We have executed an analysis of mobile banking clients for our partner and, subsequently, based on the gathered information, we proposed our own solution. We put emphasis on User Experience in it, in order to ensure that interaction with the application provides users with as much positive experience as possible. As a part of the project we have executed a diorama and a graphic design for the application.
Medipartner.pl
We have designed and executed a responsive website for one of Medicover's brands. A quick and efficient design—the implementation was completed within 3 weeks from the reception of the requirements.
CTAdventure
CTAdventure
an urban adventure game in the Augmented Reality technology
Adventure is waiting for you outside the door! You only need to go outside, take your smartphone in your hand and feel like the first discoverers, like those searching for the lost ark, like Lara Croft and Indiana Jones combined! It is all thanks to our production—an urban adventure game using the Augmented Reality technology.
A website for the Polish chain of convenience shopping centers DEKADA.
We developed a website for DEKADA, the Polish chain of convenience shopping centers. It contains essential information for the potential investors and companies renting premises in DEKADA's shopping centers. Additionally, we created separate websites for every shopping mall, allowing their customers to stay up to date with promotions and events, search for a favorite shop and find it on an interactive map. All web pages can be managed through a dedicated CMS, which makes it possible to customize and edit the content.
American Express accident protection
We have created a fully responsive website for American Express which presents the offer for “American Express accident protection®”. An important element on the website is an interactive calculator for insurance premiums, the interface of which is dynamically changing depending on the device the user uses to browse the website, in order to provide the best User Experience.
HR Compendium
A website for Pracuj Group, dedicated to one of the most popular publications about HR.
Pracuj Group regularly issues “Kompendium HR” - a publication for everyone in the recruitment industry. It provides information about recruitment itself, HRM, personal development, and education, while also presenting the newest HR trends and interesting cases. We created a responsive website which allows users to download both current and previously published issues. Among its strengths are an interesting way of presenting the content and an easy navigation, which allows users to find articles quickly.
Website for a medical clinic
The main aim of the founders of the American Clinic Warsaw was to create a place in which patients from all around the world would feel safe and comfortable. English speaking staff and translated documentation, a designated nurse, and a carer – those things made it possible. Our aim was to create a website as welcoming as the clinic itself, a website which the customers would want to come back to. An easy interface, responsive design, real photographs of doctors working in the clinic, and simple navigation made that happen.
Reviews
the project
Branding & UI/UX Design for Deferred Payment Service
"They know our product, so communication is really easy."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of PayPo, a Polish startup offering financial solutions for e-commerce customers. We’ve been on the market for four years.
What challenge were you trying to address with KISS digital?
We needed help reworking our main website, customer panel, and the transaction API used by e-commerce customers.
What was the scope of their involvement?
We did a full rework of our visual brand, including changing the company logo. We went through a few proofs-of-concept for the web page, and we tried to pick the right one. We decided on a communication style that would appear friendlier and more open to customers. Oftentimes, the financial world is dry and full of regulations and statements that aren’t user-friendly. We wanted to be more open with customers, and this is what the rebranding was about. We also changed customer communication on emails and payment reminders.
A few months later, we reworked the transactions for customer ID verification and other data validations. This was also done with the help of KISS digital.
They’ve also done quick design work for us, like graphics for Facebook or LinkedIn campaigns.
What is the team composition?
We worked Natalia (Agile Product Owner & UX Consultant) initially. She analyzed our process and communication style, and she advised us on what we could change and what direction we should take.
We then worked with a project manager from the KISS digital side. We weren’t in contact with the graphic designers. We were also supported by their developers, who worked on the frontend of our website.
How did you come to work with KISS digital?
They were partners with one of the agencies that supported our rebranding process and were recommended to us.
What is the status of this engagement?
The first project was done in the summer of 2018. The project for reworking our transaction process started in March 2020, and it’s almost finished.
What evidence can you share that demonstrates the impact of the engagement?
I know that our customers are really glad that we’ve changed our communication style. We’d had a lot of feedback about emails not being understood correctly and not being opened enough. We got really positive feedback from customers after we made the changes.
Many more customers started using the dashboard after we changed it. Before, they didn’t really understand the interface, so they preferred making bank transfers. We saw a 50% growth in usage after deploying the new dashboard.
How did KISS digital perform from a project management standpoint?
We’re managing the project internally, and I believe they have their own internal project management as well. We communicate on a daily basis using Slack, and we use tools like Zoom for calls. We have daily updates and discuss anything that needs clarification. I knew what was going on at every step of the project, and I was informed about possible delays beforehand.
What did you find most impressive about them?
We’ve had a long-term collaboration with KISS digital, and they know our product, so communication is really easy. They’ve had to be open in communication in order to gain that trust, getting over obstacles, and trying to find the best solutions for the customer. We always felt that KISS digital was working for us not only as a B2B relationship, but trying to deliver the best product they could.
Are there any areas they could improve?
When someone took over the work of a person that left the company, we had to repeat some introductions and do a kick-off again. Internal changes in the company sometimes impacted our work with them. However, it’s been a great collaboration, and we’ll continue to work with them.
Do you have any advice for future clients of theirs?
It’s best to spend as much time as possible at the very beginning of the collaboration to let KISS digital understand the product, service, and company mission and values. They’ll use this knowledge to deliver the best output.
the project
Mobile App Dev for Beauty & Cosmetics Company
"It’s my absolute pleasure to recommend KISS digital as a reliable and solid mobile application designer."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Marketing Support Consultant for Beauty Advisors at Mary Kay, responsible for recognition and meeting MK Independent Beauty Advisors’ expectations in Poland, Lithuania, Latvia and Estonia.
For what projects/services did your company hire KISS digital, and what were your goals?
During preparation of Clinical Solutions launch in our region, I was looking for a modern and easy solution to help our Beauty Consultants and their clients to keep the retinization protocol, for the period of introducing pure retinol to their regular skin care routine. We needed a tool which sets retinization protocol step by step, personally for each of them, and will remain them when and how they have to use Clinical Solutions Set’s products in the course of the process.
How did you select this vendor and what were the deciding factors?
-> Recomendations -> The portfolio of mobile applications delivered in the past -> Professional and flexible offer -> Proactive design of initial screens
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Design of necessary functions of the app. Graphic design according to company and products’ line guidelines. Delivery of an algorithm to create individual retinization protocols. The app synchronization with a personal calendar on a mobile device and push notifications. Possibility to set retinization start day up to 50 days back to the past, and have a possibility to schedule it for the future. Possibility to adjust retinization protocol in case of forgotten Clinical Solutions application. Prescriptions of Clinical Solutions’ application for each stage of retinization protocol. Delivery of the package of the code and cooperation with MK IST to go live with the App. Delivery 3 language versions. Flutter.
How many resources from the vendor's team worked with you, and what were their positions?
The team of 7: 2 developers 2 designers 1 Project Manager 1 IT Account Executive 1 Quality Assurance
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After the Clinical Solutions pre-launch activities, the results of Mary Kay Clinical Solutions App popularity exceeded our expectations.
Describe their project management style, including communication tools and timeliness.
Regular meetings on weekly bases, positive and proactive approach. Fast responsive and flexible when it comes to major changes due to some limits and obstacles we met at the end (on MK side). Project was managed nice and flowless, and all went according to the plan.
What did you find most impressive or unique about this company?
I was surprised when the primary design of the applications screens made by KISS designer was so good, that it was implemented to the final application. The spirit of our cooperation was very positive and motivating. It’s my absolute pleasure to recommend KISS digital as a reliable and solid mobile application designer. And I hope to have the opportunity of such cooperation very soon!
Are there any areas for improvement or something they could have done differently?
No.
the project
Mobile Application Development for Factoring Company
"[T]he quality of the product developed by KISS digital was very good."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am a project manager for Idea Money S.A., a company that provides funding for other organizations.
What challenge were you trying to address with KISS digital?
We wanted to build an iOS and Android application for clients through which they could apply for factoring.
What was the scope of their involvement?
KISS digital assigned 5 resources to our project, including Android and iOS developers and UI/UX designers.
How did you come to work with KISS digital?
Another one of their clients recommended them. We met the CEO of KISS digital and discussed their participation in our project.
How much have you invested with KISS digital?
The cost of their work was around 80 MD.
What is the status of this engagement?
We started working with KISS digital in January 2017. The project was completed, but we have remained in touch with them for maintenance and additional feature development.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We don’t have any statistics, but the quality of the product developed by KISS digital was very good.
How did KISS digital perform from a project management standpoint?
The project management was good on their side. The manager who handled our project from the KISS digital side is not working for the company now. We only used email and phone for communication, and they used the scrum methodology for development.
Are there any areas KISS digital could improve?
I have no improvement suggestions.
the project
Web and App Dev for Agricultural Services Company
"Our conversations seemed as if we had known each other a long time ago…They are a very nice team of people."
the reviewer
the review
The client submitted this review online.
Please provide a brief description of your company.
Our business started in 2006, when owner Daniel Gosiewski started a business to sell used agricultural machinery imported from abroad in Rębiszewo Studzianki (Poland), further expanding it to provide agricultural services. Thanks to an increasing number of trusted and dedicated customers, Adrol had decided to expand its activities in the local market, and as a result of further development of the business, a mechanical workshop was built to address the needs of our customers as well as our own.
Thanks to our customers’ trust and hard work, we are able to offer our customers a full range of professional services from sales to warranty services for all our machines and devices. By maintaining regular business contacts with suppliers of new machinery, we have constant access to genuine spare parts. We are also able to offer a comprehensive service for harvesting and sowing maize, baling, and renting trailers.
What is your role at the company?
I mainly deal with the planning and coordination of marketing activities for our company. My main tasks include analyzing the company's marketing effectiveness, including updating websites and media campaigns and preparing promotional materials to support sales. In addition, I deal in logistics and am involved in international and domestic transport issues. These are mostly orders to import agricultural machinery from France. I search the suppliers of the raw materials needed and organize the tasks related to the shipping of raw materials and goods.. I also control the unloading of the goods received.
What was the business challenge that you were trying to address with Kiss Digital? What kind of platform was being developed? What were your company’s business goals?
Our business challenge was to create a platform enabling the placement of agricultural machinery for temporary rental to users. We had noticed that there was a lack of such a portal tailored to the specific needs of our users. The platform is currently free in order to attract as many customers as possible, but in the next stages of development these actions will be monetized. The additional benefit is that we need a place where we can offer our machines, so we also use the platform to promote our products and services.
Please be as descriptive as possible about the work that was performed by Kiss Digital.
Kiss Digital’s work was to create a platform to sell and rent new and used agricultural machinery, service of these machines, and agricultural services, a concept that was created by Daniel Gosiewski (also, at the time, the owner of ADROL).
The whole project was to create a platform to rent agricultural machinery to users. We were also interested in creating a logotype, performing UCD tests of application graphic design, testing installation instructions, designing a landing page, and creating a system mail template project, among other things. As the project developed, we also started to work on a web platform. This led to additional tasks such as portal regulations, publications for newspapers, promotion animation with subtitles for presentation on social media and LCD screens, and support for the Facebook fan page.
During the course of our co-operation we were always able to count on them answering our project questions. We never met with a lack of desire from the KISS digital staff, and they sometimes went so far as to suggest to us that we modify the direction of our vision. Together we played towards one goal, and they also clearly wanted to be successful in the final outcome of our venture.
Our cooperation is still ongoing. We trust them and find that most of their questions and ideas are also in our own heads. Often, it’s like we are talking with friends. We are also grateful for their kindness, which is most important. KISS is a nice company and really worth recommending.
Please describe the scope of the work and Kiss Digital's involvement in greater detail. Which specific technologies did they use? How many developers were assigned to this project?
As far as I know, 6 developers were working on the project, including 2 Android developers, 1 backend developer and 3 frontend developers. KISS participated in every stage of the project, starting with initial consultations, pre-deployment arrangements and analyzes, functional mockups and UCD research, graphic design, server parts programming, Android mobile applications, and frontend web development prior to launch. After this initial stage, they also prepared the implementation of a promotion strategy.
What was your process for selecting Kiss Digital's to work with?
The founder of our company conducted research, and we came across several companies, including KISS digital. Even in our first contact with them, we found ourselves feeling comfortable with the way they communicated as well as with their openness. In subsequent conversations, they confirmed their competence and extensive experience, and this allowed us to trust them fully.
When did the project begin, and has it been completed? When did this collaboration start approximately? Is the relationship still ongoing?
We made the first contact in October 2016. Work on the project started in December 2016 and continues today. In March, a mobile application for Android was released, and by the end of April, users had access to the web application. Currently, we are still working together on application promotion.
Can you give us a sense of the size of the project in regards to cost? Just a range is fine: Less than $10K, 10-50K, 50K-100K, 100K+?
Around $10,000-$50,000..
What are the results of the project, and is there any feedback, statistics or metrics you can share?
The feedback so far is very good. On Google Play, we receive the highest ratings and the number of downloads is increasing. The number of interested users also grows, among other things due to the upcoming harvest period.
How did Kiss Digital perform from a project management standpoint?
KISS digital has done well. Their methodology for project management (SCRUM) is something we have learned over the course of working with them. The process was very clear, efficient, and enabled us to keep in touch and ease into making changes at the right time.
Was there anything unique or special about Kiss Digital's work? Anything that really stood out as special?
Their lack of distance will be most memorable to us. All our conversations seemed as if we had known each other a long time ago. They are a very nice team of people.
Looking back on the project, is there any area that they could improve or you would do differently?
We do not have any specific comments on this topic.
the project
Dev & Design of Agricultural Social Network
“The most positive aspect of our work together was how supportive they were.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder and CEO of Maweo, a digital marketing agency.
What challenge were you trying to address with KISS digital?
My company had won a complex development project, for which we needed specific skills in React and Laravel. We needed someone to design and develop a social network for a very specific target group of agricultural companies and farms here in Austria.
What was the scope of their involvement?
KISS Digital supported us throughout the entire design and development process. We used React on the frontend and Laravel on the backend.
What is the team composition?
We worked with 5–6 people.
How did you come to work with KISS digital?
I received a recommendation from a senior developer friend of mine. We had a couple Skype calls with KISS Digital. We found them to be very professional and solution-oriented.
How much have you invested with them?
My company spent $30,000.
What is the status of this engagement?
The project went from January–April 2019.
What evidence can you share that demonstrates the impact of the engagement?
We are satisfied with their work. Their development team was very supportive of our internal developers, who were not as experienced as them.
How did KISS digital perform from a project management standpoint?
Overall, project management was good. KISS Digital was very responsive. They deployed Jira and GitHub.
We had a few problems with their team’s high rate of fluctuation. Our project manager changed 4–5 times within three months, which made some aspects of the project difficult. We had agreed that if they reached our budget, they were to inform my team so that we could approve extra funds as needed. When one of our project managers went on vacation, their substitute didn’t know about our budget constraint agreement. The lead frontend developer also left the company suddenly, and the transition to the new developer didn’t go smoothly. We experienced a few technical difficulties.
What did you find most impressive about them?
The most positive aspect of our work together was how supportive they were. KISS Digital was very open to sharing their knowledge, especially with our development team.
Are there any areas they could improve?
The quality of their development and design work was very good. They could improve by having a more stable team; they had high team fluctuation in just 3–4 months. We would’ve liked to have been better informed when their lead developer left.
the project
Development for Home Improvement Solutions Firm
“They were flexible during our project, even we changed the scope.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the e-commerce manager for a home improvement solutions firm.
What challenge were you trying to address with KISS digital?
We needed to improve our service quality.
What was the scope of their involvement?
We worked together to implement the software that handles our Net Promoter Score (NPS) reviews from our customers. They built the whole idea behind it. They built all of the system logic, the software needed between our internal systems, and the reporting dashboards.
When we approved the infrastructure, they implemented the setup. During the project, they also prepared a good marketing strategy and how to promote our program to get many more reviews. The overall setup was implemented on our cloud infrastructure and they launched it on our infrastructure.
We did some small adjustments and improvements. We implemented the project and the NPS functionalities mainly for the offline business which is the customers visiting us in the store. They rated us on the touch-screens in the store. Later on, we also wanted to expand functionality for online orders and we used them for a couple of improvements that they did for us.
What is the team composition?
We worked with 6-7 people.
How much have you invested with them?
We’ve spent $50,000–$100,000.
What is the status of this engagement?
We started working with them in May–September 2019.
What evidence can you share that demonstrates the impact of the engagement?
They delivered everything on schedule. They were flexible during our project, even we changed the scope.
How did KISS digital perform from a project management standpoint?
When we were searching for the idea, we had face-to-face meetings. When we decided to go with them, we switched to a remote meeting. We communicated via video conferences, email, Slack, and Asana. They’re very integrated and willing to stick to the agreed way to communicate.
What did you find most impressive about them?
They’re highly agile-oriented which my team wasn’t familiar with. They helped my team members by sharing knowledge and experiences from product development as well as usual cooperation.
Are there any areas they could improve?
No, there’s nothing I’d have them improve.
the project
iOS Frontend Dev for Loyalty Platform
"I particularly liked their management’s challenging yet constructive attitude..."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I’m the CEO of PostPro S.R.L. We’re a loyalty platform that allows users to gain rewards in exchange for promoting retailers on Instagram. From a user’s perspective, they get rewarded for doing something they already do: share their experiences in cool places on Instagram. From a retailer’s perspective, they push their satisfied customers to do two things: promote their brand on Instagram and make more frequent purchases.
For what projects/services did your company hire KISS digital?
We developed our app’s backend internally, but we don’t have in-house iOS expertise, so we hired KISS Digital to design and develop the iOS frontend.
What were your goals for this project?
We set out to create a smooth, easy-to-use, modern app that could deliver on our demanding target.
How did you select this vendor?
I did initial research on Clutch and asked for recommendations from business leaders in my network. After creating a 10-company shortlist, I organized a tender. Three companies made the next cut based on the quality of their pitches, previous work, and cost. In face-to-face meetings, KISS Digital was the most convincing. They understood my business needs and contributed valuable insights to the discussion.
Describe the project in detail.
We started with an in-person meeting at their office to detail our target, strategy, business model, and examples of our expectations. Their entire team, and the CEO in particular, contributed strong value to our brainstorming sessions. After aligning on the app’s direction and features, we developed a timeline.
During day-to-day development, their technical team had quick, 20-minute meetings with us. There were also “steering committee sessions” every other week to ensure we were moving in the same direction. Specifically, KISS was responsible for designing the app, pre-testing it with users, and developing the frontend. They also handled the publication process for the App Store.
What was the team composition?
We worked with a business developer, a project manager, two developers, a designer, and two testers/QA resources. Mateusz (CEO, KISS Digital) acted as an ongoing advisor as well, filling a quality control role. We did experience some turnover, changing project managers and both developers, though the developers' job was nearly complete when they left the company.
Can you share any outcomes from the project that demonstrate progress or success?
I would consider KISS' work a success. We just launched, so it’s a bit early to see strong traction in our metrics. However, our most demanding target group responded well to the app during testing. Food bloggers tend to be critical about the smallest details, but they loved the app’s flow and usability. Our partner restaurants also provided positive feedback when we showed them the app. We’ve even seen interest from investors, including some appealing offers.
How effective was the workflow between your team and theirs?
We had an organized workflow and good communication. Though they’re normally only available eight hours a day, they provided me with contact information to reach them outside of normal hours and on weekends. I appreciated that flexibility.
Their CEO was also deeply involved. He inspired us to view the app from a different perspective and guide his team in the right direction when something wasn’t clear. He provided needed consistency, which helped us handle the relatively high turnover rate.
What did you find most impressive about this company?
I particularly liked their management’s challenging yet constructive attitude, and especially that of their CEO. They were upfront about their ideas, instead of waiting to unveil them until after we signed with them, like several other firms I was considering.
Are there any areas for improvement?
Turnover was our biggest challenge—and trying to maintain continuity despite it. They could also improve their sales process. Following up after initial talks, making customers feel that they’re a key account, and avoiding last-minute surprises at contract signature are crucial aspects of a sales relationship. Thankfully, their CEO stepped in to smooth tensions at signature. Lastly, though we’re happy with the final product on the design side, we did have to go the extra mile ourselves to provide the right guidance.
the project
Web, App, & CMS Dev for Social Club Organization
"It has been pleasant working with them."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a founder of a distributed social club. We partner venues, event producers, and create a flexible community layer over them.
What challenge were you trying to address with KISS digital?
We needed an outsourced tech team.
What was the scope of their involvement?
KISS digital built two mobile apps for Android and iOS natively. They developed the entire backend and a customer management system, which their team’s helping to connect with Salesforce and marketing cloud. Also, they created our website and application form for prospective members to apply.
What is the team composition?
I don’t have an exact answer because it has changed depending on the phase. We’ve worked with about seven developers, a product manager, a project manager, and the CEO who has been active in the process.
How did you come to work with KISS digital?
I’m from Poland originally, which is where they’re based. To find a team, I had a few different strategies. One of which was to search online for recommended agencies. That’s how KISS digital came up. I also used Clutch to check their reviews. Then, we gave them a test project. We looked at a bunch of agencies. I sent a description of the project to 20 agencies probably, but KISS digital seemed to be the best match.
What is the status of this engagement?
We started talking to KISS digital in 2018. We began the project in February 2019 and the original scope was completed. We’ve kept them on as tech partners because we’re a startup with ongoing needs.
What evidence can you share that demonstrates the impact of the engagement?
KISS digital has been accommodating. Their team has gone out of their way to make us as happy as possible with the final product. They’ve listened to what we needed to do and did it. The project was charged as a typical tech project, so by the amount of work they completed. We’ve never thought that they were trying to overcharge us. We’ve always felt that KISS digital has been fair with their prices. When there was a change that we wanted fast, their team would prioritize the task and go out of their way to meet the deadline even if it was given to them on short notice.
How did Kiss digital perform from a project management standpoint?
KISS digital has been flexible and listened to our feedback. As long as I’ve communicated our needs, their team has tried to be accommodating.
What did you find most impressive about them?
We like them and their personalities. It has been pleasant working with them.
Are there any areas they could improve?
There’s nothing to be mentioned.
the project
Web Development for Customer Loyalty Company
"KISS digital not only acted as a developer, but also offered strategy consulting."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please describe your organization.
PAYBACK is an international loyalty scheme provider based in Munich, Germany. The company is a part of the American Express group. It offers the biggest loyalty scheme in Poland, collaborating with big local companies. The Polish team numbers 150 employees.
What business challenge were you trying to address with KISS digital?
Our challenge was to develop a personalized landing page for PAYBACK members. The information needed to adapt to each user, after entering a member ID and account number. We used our transactional analytics from partners' point-of-sale systems, combined with information from the website. We had around 15 million members at the time.
Please describe the scope of their involvement in greater detail.
KISS digital built our web solution. I was involved in marketing, so I'm not familiar with the technology used by KISS digital.
KISS digital was also responsible for creating artwork like banners.
How did you come to work with KISS digital?
We had used KISS digital in the past for a direct email marketing campaign. KISS digital was in charge of creating simple landing pages.
Could you provide a sense of the size of this initiative in financial terms?
The cost of KISS digital's services was around $130,000. [120,000 euros]
What is the status of this engagement?
The project was completed and is currently live.
Could you share any statistics or metrics from this engagement?
The end-results were positive. We exceeded our business goals. There were some bugs during development and after the platform launch, but KISS digital handled the fixes quite fast.
How did KISS digital perform from a project management standpoint?
During our project with KISS digital, some tasks were very tight in terms of schedule. KISS digital proposed working during week-ends in order to enhance our results. We agreed to pay extra for this, because it was to our advantage to finish the work in time.
What distinguishes KISS digital from other providers?
KISS digital not only acted as a developer, but also offered strategy consulting for our approach on how to convert users, build communication within the portal, and so on. We tried a few different scenarios proposed by KISS digital.
Is there anything KISS digital could have improved or done differently?
We could have started the project earlier, but this was mainly our fault.
Do you have any recommendations for others considering working with KISS digital?
n/a
the project
Website Redesign for Apparel Company
“They ... are willing to work around all of our needs.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of global multimedia of a children’s apparel company. We design, produce, manufacture, and sell big-name clothing brands whom we have licences with.
What challenge were you trying to address with KISS digital?
We wanted to redesign our website to obtain a fresh, new perspective.
What was the scope of their involvement?
They used Bolt to redesign our informational, customer-facing website and did a custom setup with workarounds for us. They’re currently working on an internal project.
What is the team composition?
I’ve met with one of the owners and the project manager. They’ve also had two designers for the initial mock-ups and pulled in people depending on what we need.
How did you come to work with KISS digital?
We looked at a few prominent companies, but chose KISS because of their accommodating approach. The others didn’t seem like they would work well for us and we knew they wouldn’t be able to deliver everything we wanted.
KISS is aware of our challenges as a privately owned family company. They know getting sign-offs will sometimes take a little longer and are willing to work around all of our needs.
How much have you invested with them?
We spent $20,000.
What is the status of this engagement?
Our relationship began in November 2017 and is ongoing. We still contact them if we need to adjust things.
What evidence can you share that demonstrates the impact of the engagement?
The website has helped elevate our brand identity. Our HR department went from only posting open positions to being able to post new marketing articles.
How did KISS digital perform from a project management standpoint?
They adapted their process when they realized we weren’t following it very well. They’ve matched how we wanted to communicate with them. They’ve used offline Excel versions with milestones, but we’ve ended up using email as a primary communication method. They’ve remained accommodating to us and how we need to work even though it may be messier for them due to all of the follow-up.
What did you find most impressive about them?
One of the things that sets them apart is how approachable they are. They want to come in and learn about us. They answered a lot of questions before we even began a formal engagement, providing Google Analytics reports and guiding us on the best way to boost our SEO results.
Are there any areas they could improve?
We had an issue with copywriting, but it was more because we were working with large corporations who have their own way of saying things. We didn’t give them enough information, thus setting them up for failure.
As a result of KISS digital’s work, the financial solutions company saw a 50% increase in usage of the user dashboard. Customers found the redesigned website and dashboard to be more approachable and communication was easier to understand.