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We help companies reach their digital goals

5.0
7 reviews
Bronze
VERIFIED

At KISS digital, we create web & mobile apps from A to Z, working closely with our clients every step of the way.

Our team of developers, designers and communication specialists is on a mission to provide winning technological and communication solutions for both emerging startups and large enterprises from various industries.

 

We also have experience in connecting digital and physical worlds, including IoT applications and the use of Bluetooth Low Energy technology.

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$25,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Krakow, Poland
headquarters

Portfolio

Key clients: 

We help our clients reach their digital goals through mobile apps, web development, UX/UI design, and marketing. We have already been trusted by many companies - including Haddad Brands, PAYBACK, Orange, American Express, Medicover, Olimp Labs, TEVA Pharmaceuticals, Hyundai, WEBCON & Grupa Pracuj. 

Olimp Premium Club

A mobile app, which allows you to scan codes from Olimp Labs packages, add points to your account and exchange them for prizes. All Olimp Premium Club program in your hand!

In addition, you can find a catalog of prizes and order them anytime you want. Besides, all the places where you can buy Olimp Labs products are listed on the map, and you can easily use the navigation to get to the nearest store.

TurnWise 4 Motorsport

TurnWise 4 Motorsport is a mobile app made to satisfy the needs of motorsport.

T4M is used to get more familiar with a rally route and define a curve angle more easily, precisely and consistently. Data from the sensor allow the app to calculate a steering angle and adjust it, according to a driver's preferences.

AgroDeal

With AgroDeal app, you can quickly add and browse ads for renting agricultural equipment.

The application is a mobile stock market for agricultural services, which allows you to quickly find interesting offers and contact the advertiser. Submit your ad and get instant access to answers from interested parties.

IdeaFaktor24

IdeaFaktor24 mobile application means having fast access to your financial products, anywhere in the world and at any time. Logging into your account has never been so intuitive - the application allows you to authorize it by PIN code or graphic symbol. The application allows you to add a graph showing the current state of your products to the log-in page. You can also easily add an invoice with its picture and

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documentation.
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Loxet

We design the application as a simple and convenient tool for managing Loxet device, which we also created. Loxet is a device designed to turn any car into its owner’s friend. The application not only gives you full control over the unit in the car, but also is smart enough to know what you need at most times and does all the work for you. As you approach the car, you can expect it to already be waiting for you with open

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arms, without having to unlock the door manually. Whenever you leave, you can rely on Loxet to lock the car and make sure no one besides you will be able to enter, not to mention drive away.
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Runne

Calculator for runners

Our graphic designers and developers created the best running calculator in the entire world!

Mr BOOK

Mr Book is a new quality in booking and a guest log. From the UX project through a graphic design, server-side application scripting, the native application up to the branding—we have executed restaurant management software for tablets. It assists in the customer service process, order management, booking and table management. Always at your service.

WEBCON BPS

Circulation of documents and workflow for SharePoint

We have created a mobile app, which is actually a mobile terminal for the WEBCON Business Process Suite - a comprehensive solution for the Microsoft SharePoint platform, enabling efficient management of documents and business processes in the enterprise.

WiHome

An entire house in your phone

We have created mobile applications in the WiHome system—an innovative and comprehensive solution enabling remote control and intelligent management of a network of building management system devices.

Bank 3/4

A mobile banking application

We have developed an application for smartphones and tablets running Android operating system for the Ukrainian bank Банк 3/4. It allows the bank's clients to conveniently access their bank accounts. Our programmers, apart from ensuring the high reliability of the software, implemented the highest possible level of security.

PUNKTOŁAP (POINTGRABBER)

An advergaming application 

High notes both in the App Store and Google Play, and hundreds of addicted players fighting for monthly prizes in actual PAYBACK points. Although the game is 2 years old, we still like it very much.

Nanarty.info

Nanarty.info — a mobile&web system for skiers

We have created a guide around ski resorts in Poland, the Czech Republic and Slovakia for skiers and other winter sports lovers. Every day, The app provides them with skiing conditions, weather information and access maps. The description of each resort is enriched with a range of parameters concerning ski lifts and slopes and a camera view. The application

…
uses an integrated API allowing users to download data about resorts and weather information from several sources at the same time.
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EMF terminals

Our solution for a multimedia kiosk

We have executed a preliminary implementation for clients registering in the PAYBACK programme at the chain of Empik and Smyk shops.

Transaction service for PTE Orange

For Pracownicze Towarzystwo Emerytalne Orange (Orange Occupational Pension Society) we have developed a responsive web application allowing the members of the fund to verify all information concerning their accounts (e.g. the transaction and valuation history, information about beneficiaries, their mailbox). We have prepared an information architecture design and graphic designs, owing to which the service is not only

…
functional, but it also has an appealing look on all mobile and desktop devices. We were responsible for programming page views in HTML5 technology using JavaScript Angular library as well.
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UX and a graphic design for a mobile banking application

Banking applications with the KISS method

We have executed an analysis of mobile banking clients for our partner and, subsequently, based on the gathered information, we proposed our own solution. We put emphasis on User Experience in it, in order to ensure that interaction with the application provides users with as much positive experience as possible. As a part of the project we have executed a

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diorama and a graphic design for the application.
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Medipartner.pl

We have designed and executed a responsive website for one of Medicover's brands. A quick and efficient design—the implementation was completed within 3 weeks from the reception of the requirements.

CTAdventure

CTAdventure

an urban adventure game in the Augmented Reality technology

Adventure is waiting for you outside the door! You only need to go outside, take your smartphone in your hand and feel like the first discoverers, like those searching for the lost ark, like Lara Croft and Indiana Jones combined! It is all thanks to our production—an urban adventure game using the Augmented

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Reality technology.
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American Express accident protection

We have created a fully responsive website for American Express which presents the offer for “American Express accident protection®”. An important element on the website is an interactive calculator for insurance premiums, the interface of which is dynamically changing depending on the device the user uses to browse the website, in order to provide the best User Experience.

Reviews

5.0
7 reviews
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iOS Frontend Dev for Loyalty Platform

"I particularly liked their management’s challenging yet constructive attitude..." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Apr. 2019
Project summary: 

Working from an existing backend, KISS Digital did frontend design and development for an iOS app. They were also responsible for pre-launch testing and publication to the App Store.

The Reviewer
 
1-10 Employees
 
Milan, Italy
Luca Bertocci
CEO, PostPro S.R.L.
 
Verified
The Review
Feedback summary: 

Various stakeholders and user types have reacted well to the app during testing. It’s also attracted notable interest from investors. KISS Digital was flexible in their communication habits and deftly balanced innovation with client preferences. Customers can expect hands-on executive management.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of PostPro S.R.L. We’re a loyalty platform that allows users to gain rewards in exchange for promoting retailers on Instagram. From a user’s perspective, they get rewarded for doing something they already do: share their experiences in cool places on Instagram. From a retailer’s perspective, they push their satisfied customers to do two things: promote their brand on Instagram and make more frequent purchases.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KISS digital?

We developed our app’s backend internally, but we don’t have in-house iOS expertise, so we hired KISS Digital to design and develop the iOS frontend.

What were your goals for this project?

We set out to create a smooth, easy-to-use, modern app that could deliver on our demanding target.

SOLUTION

How did you select this vendor?

I did initial research on Clutch and asked for recommendations from business leaders in my network. After creating a 10-company shortlist, I organized a tender. Three companies made the next cut based on the quality of their pitches, previous work, and cost. In face-to-face meetings, KISS Digital was the most convincing. They understood my business needs and contributed valuable insights to the discussion.

Describe the project in detail.

We started with an in-person meeting at their office to detail our target, strategy, business model, and examples of our expectations. Their entire team, and the CEO in particular, contributed strong value to our brainstorming sessions. After aligning on the app’s direction and features, we developed a timeline.

During day-to-day development, their technical team had quick, 20-minute meetings with us. There were also “steering committee sessions” every other week to ensure we were moving in the same direction. Specifically, KISS was responsible for designing the app, pre-testing it with users, and developing the frontend. They also handled the publication process for the App Store.

What was the team composition?

We worked with a business developer, a project manager, two developers, a designer, and two testers/QA resources. Mateusz (CEO, KISS Digital) acted as an ongoing advisor as well, filling a quality control role. We did experience some turnover, changing project managers and both developers, though the developers' job was nearly complete when they left the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I would consider KISS' work a success. We just launched, so it’s a bit early to see strong traction in our metrics. However, our most demanding target group responded well to the app during testing. Food bloggers tend to be critical about the smallest details, but they loved the app’s flow and usability. Our partner restaurants also provided positive feedback when we showed them the app. We’ve even seen interest from investors, including some appealing offers.

How effective was the workflow between your team and theirs?

We had an organized workflow and good communication. Though they’re normally only available eight hours a day, they provided me with contact information to reach them outside of normal hours and on weekends. I appreciated that flexibility.

Their CEO was also deeply involved. He inspired us to view the app from a different perspective and guide his team in the right direction when something wasn’t clear. He provided needed consistency, which helped us handle the relatively high turnover rate.

What did you find most impressive about this company?

I particularly liked their management’s challenging yet constructive attitude, and especially that of their CEO. They were upfront about their ideas, instead of waiting to unveil them until after we signed with them, like several other firms I was considering.

Are there any areas for improvement?

Turnover was our biggest challenge—and trying to maintain continuity despite it. They could also improve their sales process. Following up after initial talks, making customers feel that they’re a key account, and avoiding last-minute surprises at contract signature are crucial aspects of a sales relationship. Thankfully, their CEO stepped in to smooth tensions at signature. Lastly, though we’re happy with the final product on the design side, we did have to go the extra mile ourselves to provide the right guidance.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    All deadlines were respected. The end date was pushed due to additions from our side along the way.
  • 5.0 Cost
    Value / within estimates
    For the final output received, the price was fair. Add-ons throughout were a bit less convenient, but we're satisfied overall.
  • 5.0 Quality
    Service & deliverables
    We're very satisfied with the final deliverables.
  • 5.0 NPS
    Willing to refer
    I'd be happy to recommend them to a company in my network.

Android & iOS Mobile App Dev for Sports Platform

"KISS digital’s flexibility and proactiveness stood out."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. - Nov. 2018
Project summary: 

KISS digital designed and developed a mobile application for Android and iOS. The app allows users to stream tournaments and matches with projected player scores. It is now available for download.

The Reviewer
 
11-15 Employees
 
Oslo, Norway
Piotr Romaniec
COO, Rankedin
 
Verified
The Review
Feedback summary: 

KISS digital met expectations, delivering high-quality work. Their skilled team took scope changes in stride. KISS digital’s passion was also noteworthy. Customers can expect a dedicated and experienced app development team.

BACKGROUND

Introduce your business and what you do there.

I’m the COO at Rankedin, a company that provides SaaS for tournament organizers and players. Users create tournaments and ranking organization for racket sports using the software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KISS digital?

We hired KISS digital to develop our iOS and Android app for our sports platform.

SOLUTION

What was the scope of their involvement?

KISS digital built mobile apps that were an extension to the features in our system. The apps provide live scores over the screen of tournament matches.

What is the team composition?

We worked with three to four developers, one project manager, and one graphic designer. There was also a team member who negotiated the contract.

How did you come to work with KISS digital?

I found KISS digital on Crackle. After meeting with two companies, I chose KISS digital because of how in-depth their team gets into a project. They also showed the keenest interest. Before we began implementation, they created a survey. 

What is the status of this engagement?

We started working with KISS digital in March 2018. The apps were completed in November 2018. We’re starting a new project with them now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps are available in both online stores. KISS digital performed exactly how we expected them to. Their team helped provide suggestions and flexible with changes.

How did KISS digital perform from a project management standpoint?

Our teams worked in an agile methodology. After each two-week sprint, we met with the developers and project manager to see how they went. Their project management style was excellent.

What did you find most impressive about them?

KISS digital’s flexibility and proactiveness stood out. They figured out which ideas would work and which wouldn’t. Their team is experienced in mobile app development. They strived to please our team. I’m happy working with KISS digital.

Are there any areas they could improve?

No, there are none that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    KISS digital gave us more than we expected.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Customer Loyalty App for Pharmaceutical Company

“Their contribution to the product concept was impressive.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2016 - Ongoing
Project summary: 

KISS digital augmented an internal team that developed a customer rewards mobile app. They continue to provide maintenance services.

The Reviewer
 
1,001-5,000 Employees
 
Poland
Marcin Wielgosz
Marketing Specialist, Olimp Laboratories
 
Verified
The Review
Feedback summary: 

Within a matter of months, the app garnered 20,000 users and boosted customer retention. KISS digital’s understanding of business goals, constant availability, and organized workflow contributed to successful results.

BACKGROUND

Please describe your company and your position there.

I'm a project manager in the digital marketing department of a Polish pharmaceutical company. The company is part of a group of companies comprised of Nutrifarm Sp. z o.o. and Olimp Laboratories GmbH in Germany.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KISS digital?

We hired them to create a mobile app for our loyalty program, the Olimp Premium Club.

What were your goals for this project?

We wanted to control customer retention and apply diversified sales strategies, including cross-selling and upselling.

SOLUTION

How did you select this vendor?

We looked at several trusted mobile application developers in our area. After checking their reviews and portfolios, we conducted a contest in which each company had to demonstrate an innovative approach to the project. Based on the results, we chose KISS digital.

Describe the project in detail.

They developed the application in collaboration with our team. They continue to provide maintenance.

What was the team composition?

They assigned a complete team, including a project manager, graphic designers, UX designers, mobile app developers, frontend developers, backend developers, marketing specialists, and copywriters.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A few months after starting the program, we reached a ceiling of 20,000 users.

How effective was the workflow between your team and theirs?

Their project manager was available at all times. Also, we had ongoing contact with all team members, allowing them to make changes immediately. We used agile methodology, working in two-week sprints and having scrum meetings.

What did you find most impressive about this company?

Their contribution to the product concept was impressive. They quickly understood the pharmaceutical business and provided innovative ways to achieve our expectations.

Are there any areas for improvement?

At the moment, we are fully satisfied with their work.

5.0
Overall Score They are okay.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They worked well with Scrum.
  • 5.0 Cost
    Value / within estimates
    Considering our profits, the costs are satisfactory.
  • 5.0 Quality
    Service & deliverables
    Everything works well.
  • 5.0 NPS
    Willing to refer
    I do it often.

Website Redesign for Apparel Company

“They ... are willing to work around all of our needs.”

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Jan. 2018
Project summary: 

KISS digital redesigned an informational, customer-facing website with a custom setup. At present, they’re working on an internal project and implementing adjustments as needed.

The Reviewer
 
200-500 Employees
 
New York, New York
Director of Global Multimedia, Apparel Company
 
Verified
The Review
Feedback summary: 

The website has successfully enhanced the brand’s image and expanded marketing capabilities. An accommodating and welcoming approach continues to foster confidence in the ongoing relationship. Steadfast support—even prior to the formal engagement—distinguishes KISS digital from competitors. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of global multimedia of a children’s apparel company. We design, produce, manufacture, and sell big-name clothing brands whom we have licences with.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KISS digital?

We wanted to redesign our website to obtain a fresh, new perspective.

SOLUTION

What was the scope of their involvement?

They used Bolt to redesign our informational, customer-facing website and did a custom setup with workarounds for us. They’re currently working on an internal project.

What is the team composition?

I’ve met with one of the owners and the project manager. They’ve also had two designers for the initial mock-ups and pulled in people depending on what we need.

How did you come to work with KISS digital?

We looked at a few prominent companies, but chose KISS because of their accommodating approach. The others didn’t seem like they would work well for us and we knew they wouldn’t be able to deliver everything we wanted.

KISS is aware of our challenges as a privately owned family company. They know getting sign-offs will sometimes take a little longer and are willing to work around all of our needs.

How much have you invested with them?

We spent $20,000.

What is the status of this engagement?

Our relationship began in November 2017 and is ongoing. We still contact them if we need to adjust things.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has helped elevate our brand identity. Our HR department went from only posting open positions to being able to post new marketing articles.

How did KISS digital perform from a project management standpoint?

They adapted their process when they realized we weren’t following it very well. They’ve matched how we wanted to communicate with them. They’ve used offline Excel versions with milestones, but we’ve ended up using email as a primary communication method. They’ve remained accommodating to us and how we need to work even though it may be messier for them due to all of the follow-up.

What did you find most impressive about them?

One of the things that sets them apart is how approachable they are. They want to come in and learn about us. They answered a lot of questions before we even began a formal engagement, providing Google Analytics reports and guiding us on the best way to boost our SEO results.

Are there any areas they could improve?

We had an issue with copywriting, but it was more because we were working with large corporations who have their own way of saying things. We didn’t give them enough information, thus setting them up for failure.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We’ve been late on things sometimes, which throws the whole schedule off.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Application Development for Factoring Company

"[T]he quality of the product developed by KISS digital was very good."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Idea Money S.A. wanted to build iOS and Android applications for clients through which they could apply for factoring.

The Reviewer
 
100 - 200 Employees
 
Warsaw, Poland
Piotr Borysiuk
Project Manager, Ideamoney
 
Verified
The Review
Feedback summary: 

KISS Digital came highly recommended from another client and did not disappoint. Good project management and high quality product development have ensured that Kiss Digital continues working with them on maintenance and additional feature development.

BACKGROUND

Introduce your business and what you do there.
I am a project manager for Idea Money S.A., a company that provides funding for other organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KISS digital?
We wanted to build an iOS and Android application for clients through which they could apply for factoring.

SOLUTION

What was the scope of their involvement?
KISS digital assigned 5 resources to our project, including Android and iOS developers and UI/UX designers.

How did you come to work with KISS digital?
Another one of their clients recommended them. We met the CEO of KISS digital and discussed their participation in our project.

How much have you invested with KISS digital?
The cost of their work was around 80 MD.

What is the status of this engagement?
We started working with KISS digital in January 2017. The project was completed, but we have remained in touch with them for maintenance and additional feature development.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We don’t have any statistics, but the quality of the product developed by KISS digital was very good.

How did KISS digital perform from a project management standpoint?
The project management was good on their side. The manager who handled our project from the KISS digital side is not working for the company now. We only used email and phone for communication, and they used the scrum methodology for development.

Are there any areas KISS digital could improve?
I have no improvement suggestions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    All deadlines were met.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Definitely.

Web and App Dev for Agricultural Services Company

"Our conversations seemed as if we had known each other a long time ago…They are a very nice team of people."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2016 - Ongoing
Project summary: 

KISS Digital created a platform to rent & sell agricultural equipment & services. Initial work included logo, web, & email template design & grew to include a web platform, social media, & promo materials.

The Reviewer
 
11-50 Employees
 
Poland
Marketing, Agricultural Services Company
 
Verified
The Review
Feedback summary: 

KISS Digital’s 6 developers were friendly, approachable, & delivered on-time results. The company’s downloads have increased as a result of KISS Digital’s work, & project management is managed clearly and efficiently, enabling the company to keep in touch and make changes at the right time.

BACKGROUND

Please provide a brief description of your company.

Our business started in 2006, when owner Daniel Gosiewski started a business to sell used agricultural machinery imported from abroad in Rębiszewo Studzianki (Poland), further expanding it to provide agricultural services. Thanks to an increasing number of trusted and dedicated customers, Adrol had decided to expand its activities in the local market, and as a result of further development of the business, a mechanical workshop was built to address the needs of our customers as well as our own.

Thanks to our customers’ trust and hard work, we are able to offer our customers a full range of professional services from sales to warranty services for all our machines and devices. By maintaining regular business contacts with suppliers of new machinery, we have constant access to genuine spare parts. We are also able to offer a comprehensive service for harvesting and sowing maize, baling, and renting trailers.

What is your role at the company?

I mainly deal with the planning and coordination of marketing activities for our company. My main tasks include analyzing the company's marketing effectiveness, including updating websites and media campaigns and preparing promotional materials to support sales. In addition, I deal in logistics and am involved in international and domestic transport issues. These are mostly orders to import agricultural machinery from France. I search the suppliers of the raw materials needed and organize the tasks related to the shipping of raw materials and goods.. I also control the unloading of the goods received.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address with Kiss Digital? What kind of platform was being developed? What were your company’s business goals?

Our business challenge was to create a platform enabling the placement of agricultural machinery for temporary rental to users. We had noticed that there was a lack of such a portal tailored to the specific needs of our users. The platform is currently free in order to attract as many customers as possible, but in the next stages of development these actions will be monetized. The additional benefit is that we need a place where we can offer our machines, so we also use the platform to promote our products and services.

Please be as descriptive as possible about the work that was performed by Kiss Digital.

Kiss Digital’s work was to create a platform to sell and rent new and used agricultural machinery, service of these machines, and agricultural services, a concept that was created by Daniel Gosiewski (also, at the time, the owner of ADROL).

The whole project was to create a platform to rent agricultural machinery to users. We were also interested in creating a logotype, performing UCD tests of application graphic design, testing installation instructions, designing a landing page, and creating a system mail template project, among other things. As the project developed, we also started to work on a web platform. This led to additional tasks such as portal regulations, publications for newspapers, promotion animation with subtitles for presentation on social media and LCD screens, and support for the Facebook fan page.

During the course of our co-operation we were always able to count on them answering our project questions. We never met with a lack of desire from the KISS digital staff, and they sometimes went so far as to suggest to us that we modify the direction of our vision. Together we played towards one goal, and they also clearly wanted to be successful in the final outcome of our venture.

Our cooperation is still ongoing. We trust them and find that most of their questions and ideas are also in our own heads. Often, it’s like we are talking with friends. We are also grateful for their kindness, which is most important. KISS is a nice company and really worth recommending.

SOLUTION

Please describe the scope of the work and Kiss Digital's involvement in greater detail. Which specific technologies did they use? How many developers were assigned to this project?

As far as I know, 6 developers were working on the project, including 2 Android developers, 1 backend developer and 3 frontend developers. KISS participated in every stage of the project, starting with initial consultations, pre-deployment arrangements and analyzes, functional mockups and UCD research, graphic design, server parts programming, Android mobile applications, and frontend web development prior to launch. After this initial stage, they also prepared the implementation of a promotion strategy.

What was your process for selecting Kiss Digital's to work with?

The founder of our company conducted research, and we came across several companies, including KISS digital. Even in our first contact with them, we found ourselves feeling comfortable with the way they communicated as well as with their openness. In subsequent conversations, they confirmed their competence and extensive experience, and this allowed us to trust them fully.

When did the project begin, and has it been completed? When did this collaboration start approximately? Is the relationship still ongoing?

We made the first contact in October 2016. Work on the project started in December 2016 and continues today. In March, a mobile application for Android was released, and by the end of April, users had access to the web application. Currently, we are still working together on application promotion.

Can you give us a sense of the size of the project in regards to cost? Just a range is fine: Less than $10K, 10-50K, 50K-100K, 100K+?

Around $10,000-$50,000..

RESULTS & FEEDBACK

What are the results of the project, and is there any feedback, statistics or metrics you can share?

The feedback so far is very good. On Google Play, we receive the highest ratings and the number of downloads is increasing. The number of interested users also grows, among other things due to the upcoming harvest period.

How did Kiss Digital perform from a project management standpoint?

KISS digital has done well. Their methodology for project management (SCRUM) is something we have learned over the course of working with them. The process was very clear, efficient, and enabled us to keep in touch and ease into making changes at the right time.

Was there anything unique or special about Kiss Digital's work? Anything that really stood out as special?

Their lack of distance will be most memorable to us. All our conversations seemed as if we had known each other a long time ago. They are a very nice team of people.

Looking back on the project, is there any area that they could improve or you would do differently?

We do not have any specific comments on this topic.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They watched over us and were on time responding to emails. When we started the fieldwork season in our company, we needed timeliness in particular.
  • 5.0 Cost
    Value / within estimates
    The estimated amounts discussed during conversations were always reflected in the cost estimates we received from them. Because it was our first time in this type of co-operation, we sought to find a consensus on the price of the project.
  • 5.0 Quality
    Service & deliverables
    Can't complain
  • 5.0 NPS
    Willing to refer
    If there were a chance to do so, I would definitely recommend them.

Web Development for Customer Loyalty Company

"KISS digital not only acted as a developer, but also offered strategy consulting."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

KISS digital built personalized landing pages for 15 million members of a loyalty scheme, with the page’s information adapting for each user after log in. The team also created web banners.

The Reviewer
 
51-200 Employees
 
Warsaw, Poland
Tomasz Pietrzak -
Customer Insight Manager, Payback
 
Verified
The Review
Feedback summary: 

KISS digital's work exceeded business goals. Although there were some bugs during development and launch, the team resolved them quickly. They worked weekends to meet tight deadlines and consulted on converting users and building communication within the portal.

BACKGROUND

Please describe your organization.

PAYBACK is an international loyalty scheme provider based in Munich, Germany. The company is a part of the American Express group. It offers the biggest loyalty scheme in Poland, collaborating with big local companies. The Polish team numbers 150 employees.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with KISS digital?

Our challenge was to develop a personalized landing page for PAYBACK members. The information needed to adapt to each user, after entering a member ID and account number. We used our transactional analytics from partners' point-of-sale systems, combined with information from the website. We had around 15 million members at the time. 

SOLUTION

Please describe the scope of their involvement in greater detail.

KISS digital built our web solution. I was involved in marketing, so I'm not familiar with the technology used by KISS digital.

KISS digital was also responsible for creating artwork like banners.

How did you come to work with KISS digital?

We had used KISS digital in the past for a direct email marketing campaign. KISS digital was in charge of creating simple landing pages.

Could you provide a sense of the size of this initiative in financial terms?

The cost of KISS digital's services was around $130,000. [120,000 euros]

What is the status of this engagement?

The project was completed and is currently live. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The end-results were positive. We exceeded our business goals. There were some bugs during development and after the platform launch, but KISS digital handled the fixes quite fast. 

How did KISS digital perform from a project management standpoint?

During our project with KISS digital, some tasks were very tight in terms of schedule. KISS digital proposed working during week-ends in order to enhance our results. We agreed to pay extra for this, because it was to our advantage to finish the work in time.

What distinguishes KISS digital from other providers?

KISS digital not only acted as a developer, but also offered strategy consulting for our approach on how to convert users, build communication within the portal, and so on. We tried a few different scenarios proposed by KISS digital.

Is there anything KISS digital could have improved or done differently?

We could have started the project earlier, but this was mainly our fault.

Do you have any recommendations for others considering working with KISS digital?

n/a

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Poland
ID
KRS: 0000435987
Date of Formation
Aug 1, 2012
Last Updated
Mar 13, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
7
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
April 29, 2019