What was the scope of their involvement?
The Kiosk team has been integral for not only our business outreach but also for community outreach. They've helped us with our economic development efforts, launching our Shop Local Novato program three years ago. The program brought a new appreciation of staying local and spending within the community. It has also improved awareness for our businesses in the area, providing a marketing channel for them on our local site and social media profiles. To do so, the Kiosk team created and managed our website, social media profiles, and insular pages.
Kiosk has also worked on the North Bay Life Science Alliance platform, which is an extension of our economic development efforts. The platform builds brand awareness for Novato as a place where biotech businesses can be brought, as well as raising awareness for the businesses already here.
Kiosk has worked on branding and digital advertising, helping us promote our sites and the campaign in general. Not only did Kiosk provide strategic consultation, but they also gave us access to marketing acumen. Kiosk maintained the engine that was created during times when we still had redevelopment funding, filling that gap for us. It's been great for our community and economy.
How did you come to work with Kiosk?
I believe we met with them as part of our relaunch of our Economic Development program. We chose Kiosk because of their dynamic and progressive nature. Kiosk is a local company, but even if they weren't, we have a variety of tools to assist our collaboration. Kiosk was a part of our community from day one, so it was a natural choice.
How much have you invested with Kiosk?
The cost of Kiosk's services has been at least $300,000 in total.
What is the status of this engagement?
We started working with Kiosk in early 2013. We've been utilizing them ever since, and they have proven to be an important part of our community. They provide pro-bono work for our non-profits as well. Kiosk is always willing to provide assistance, even outside of our retainer.