What evidence can you share that demonstrates the impact of the engagement?
We’re measuring their work based on the budget and timeline estimates they gave us, as well as on how consistent their deliverables are within those metrics. They’ve been reliable so far.
We also love King Tide’s brand package. We usually only get three rounds of reviews, but we nailed down what we wanted after the second one. They really listened to us, understood our vision, and were able to produce something we were happy with. That was definitely a success.
Furthermore, the prototype is exactly in-line with what we communicated to them during the wireframing process. When they actually put the design on the wireframes, the prototype turned out to be exactly what we were looking for.
How did King Tide perform from a project management standpoint?
They’ve been great. They’re super informative, keeping us updated on everything and hitting deadlines either before or right on time.
We have standing meetings every Thursday at 11:30 a.m., which are either in person or through a call depending on the agenda. We also get weekly project updates with assigned tasks and a list of what they’re working on.
What did you find most impressive about them?
I’m impressed by their overall morale. When we have meetings together, it’s almost like a family atmosphere, whereas some of the other companies we interviewed were much larger and had a corporate feel. King Tide really listened to our ideas and visions and was able to turn those into something we love.
Are there any areas they could improve?
I have no criticisms, really. It’s been a great experience.
Do you have any advice for future clients of theirs?
Just come to the table with all your ideas, visions, and goals, and work with King Tide on creating something that really fits your end-product goals.
Sometimes, we think we have a solid idea. However, when working with a group like King Tide, we can see that they’ve been through the process many times, so they have calculated responses and are able to help us mold our rough ideas into something that can be put out there on the market.