Transforming Potential into Performance
Kinetech is an award-winning provider of custom enterprise software, delivered through the cloud with a focus on improved business productivity. The company focuses on cloud, mobile, and integrated technologies that solve real client problems.
Kinetech's service offerings are configured and integrated with other web services (APIs), platforms, and enterprise applications (CRM, ERP, HCM). Kinetech delivers its offerings via internet browsers and on mobile devices. The company designs, builds, and supports mission critical applications, client / vendor portals, and modernizes legacy systems. Its cloud offerings include the Digital Factory (Manufacturing), Kinetech PM (Construction / Project Management), GovTech (Government Technology) Cloud, and other bespoke solutions (Enterprise Cloud).
Key clients include the City of San Antonio (GovTech Cloud), DIRTT.net (Kinetech PM / Digital Factory) a publicly traded pre-fab manufacturer of custom interior and medical spaces, ninety (90) year old Guido Construction (PM Cloud), and an Inc 1000 Benefits provider (Enterprise Cloud).
Kinetech serves 50+ businesses in 31 states and 5 provinces.
headquarters
other locations
Focus
Portfolio
City of San Antonio, NC State University, DIRTT Environmental Solutions (DRTT: NASDAQ), eXp Realty (EXPI: NASDAQ), University of Pennsylvania (UPENN), Berg Pipe, AOS, Guido Construction, Inc. 1000 Benefits Provider, Bay Area Bond Investor ($2 Billion AUM).
City of San Antonio - Emergency Housing Assistance Solution
Background:
As the COVID19 pandemic forced municipalities into economic lock-down with forced shelter in place orders, Edward Gonzales, the Director of San Antonio’s Neighborhood & Housing Services Department (NHSD) had a problem. As businesses began a tough round of furloughs and layoffs he knew his department had to act fast. Between the 3rd and 4th week of March NHSD saw applications for rental, mortgage, utility, and relocation assistance skyrocket from roughly 57 / week to over 2000. The applicants are composed from San Antonio’s most vulnerable residents, those living within 200% of the federal poverty line or roughly $25-40 / person / day.
Challenge:
With physical distancing restrictions in place, applicants could no longer deliver their submissions to NHSD without putting themselves and the city's case workers at risk. The process required caseworkers to individually contact each applicant, determine eligibility, issue the application, then process it once the applicant returned it with supporting documentation. With the drastic volume increase, the program, personnel, and funding was increasingly being strained.
Fortunately, leaders began to take action. The Texas Supreme Court halted non-criminal evictions in court until April 30, 2020. Bexar County Nelson Wolff issued an Executive Order on March 23 that suspended evictions and foreclosure proceedings for 30 days. On April 3rd the city passed an emergency amendment granting the department the funds to deploy a cloud-based solution to replace the paper process. They turned to Kinetech, a low-code expert and Platform Mendix partner who delivered a digital Utility Credit Application for the city in 2018.
Results:
Kinetech sprang into action immediately, working over the Easter Weekend to deliver a beta-release just seven days later (April 10th). By April 15th, the application went live at 11:04 pm Central time. By 10:00 am the next morning, applicants had started over 1100 applications, averaging nearly 100 / hour or one application per minute. City leaders have expanded the funding available for rental, mortgage, and utility assistance to $14 million to address the rising need.
The city selected Kinetech because of our expertise in rapid application development, agile software processes, systems integration and Mendix - the leading low code software development platform. Kinetech is a Platform Partner of Mendix, the highest designation conferred by the company because of our low code “center of excellence. Kinetech’s leadership team were some of the earliest Mendix employees in the United States until they spun off Kinetech to enable organizations looking to adopt the technology.
Guido Construction
Designed, built, deployed, and continually support cloud-based project management application for commercial construction. The solution has multiple integrated hybrid and native (offline) mobile apps that streamline worker productivity and provide a competitive advantage for Guido as they manage $100 million plus of construction projects annually.
UPENN - University of Pennsylvania
Background:
The University of Pennsylvania’s Quattrone Nanofabrication lab needed to improve its equipment reservation system. The lab’s leaders needed to get a new solution up and running before they moved into the new facility, and had a limited budget for the project. They ruled out adding an off-the-shelf solution due to the excessive cost and did not want to request the university IT department because traditional code-based development would take too long to complete.
Challenge:
Before the grand opening of the Singh Center for Nanotechnology, Noah Clay, the director of the center had a problem. How could his team manage the secure reservations, usage reports, and billings of the equipment for the new research facility? Scheduling for the equipment in the past was done using an old conference room calendaring application. Billing was done using Excel, some records were still entered on paper logs, and changes in user authorizations had to be done manually.
Solution:
Clay, a former lab leader had experience working with more advanced billing, reporting, and reservation systems – and he set out to upgrade the apps at Penn. He looked into off-the-shelf software, but the customization needed would have been cost prohibitive and did not meet the extremely tight timeline. Internal IT developers at Penn could have created apps that performed the functions, but they estimated it would have taken more than a year. Clay needed another solution.
Clay turned to Kinetech’s professional services team and Mendix's to create a single integrated application that would run all billing, equipment reservation and analytics for the lab. The app replaces all the legacy systems that handled these functions. He needed to move quickly, to get the new system up and running when his lab moved into a new central location in the spring. The team built the app in February, ran tests in March and had it deployed by early April. He also needed to have it fit into a tight budget.
Guido Construction - Guido PM - Project Management
Business Need
Few industries can rival the complexity, coordination, and documentation requirements of the commercial construction industry. For Guido Construction, a large commercial contractor in South Texas, growth and scale brought new challenges in standardization and documentation.
Solution
To bring structure and automation to the process, Guido construction engaged Kinetech to build Guido Project Management (Guido PM). Kinetech was selected because of our best-in-class project management knowledge combined with our mastery of the cloud technology.
Since launching after only 8-weeks of initial development, the application has continued to evolve. Initial documentation efforts have been enhanced with workflow automation which saves users time while generating a paper trail of how Potential Cost Impacts evolve. This insight was previously unavailable with the word and excel based processes.
Results
Guido Companies was able to recognize a 100% ROI in less than 12 months. The automated reporting, dashboards, and standardization of process allows the management team insight previously unavailable. They can now review projects and preemptively uncover risks before they become issues.
Berg Pipe - Custom Cloud-Based CRM
Business Need
Berg Pipe produces high-quality pipe lines for oil and gas transfer of crude and refined products. To effectively compete in a global market, Berg Pipe must understand the current backlog at their mills while servicing existing customers and forecasting demand 12-24 months in the future. Berg engaged Kinetech to develop a custom cloud-based Customer and Competitor Relationship Management system.
Challenge:
Prior to approaching Kinetech, Berg relied predominantly on Excel to manage their U.S. sales organization. Sales forecasting was tracked via manual tools and processes, where any change in the forecast was done manually via a master Excel sheet.
Developing accurate, automated and meaningful reporting and analytic capabilities for mature organizations is always a challenge. Most organizations simply lack the technical tools and know-how to develop the capabilities they need to provide the insight they are lacking.
Solution
Berg engaged Kinetech to develop a custom web and mobile application that could support their inside and outside sales teams, as well as procurement, U.S. management and executive leadership. Kinetech migrated decades of historical data to provide insights into the global demand for their product. The application provides dynamic reporting and visualization to forecast capacity constraints while optimizing operations.
Berg selected Kinetech and lowcode because of our experience delivering custom complex applications 6-10x faster than traditional development. The integrated feedback and agile project management combined with Kinetech's commitment to continual service and innovation solidified the partnership.
The leadership of Berg was particularly impressed with the agility of Kinetech's business engineers to refine and accept new functionality and implement it into the existing applications within days. Kinetech delivered the complete application within weeks of formally kicking-off development.
Cresta Construction
Cresta Construction Company (“Cresta”) is a subsidiary of TRT Holdings, which is the owner operator of Gold's Gym, Omni Hotels, and other commercial and retail businesses.
Business Need
Few industries can rival the complexity, coordination, and documentation requirements of the commercial construction industry. For Cresta, a vertically integrated construction firm, growth and scale brought new challenges in standardization and documentation.
Solution
To bring structure and automation to the process, Cresta engaged Kinetech to build Cresta Project Management (Cresta PM). Kinetech was selected because of our best-in-class project management knowledge combined with our mastery of cloud technology.
Results
Cresta was able to recognize a 100% ROI in less than 12 months. The automated reporting, dashboards, and standardization of process allows the management team insight previously unavailable. They can now review projects in a standardized way and preemptively uncover risks before they become issues. The contract management functionality has also been critical in streamlining documentation and increasing the legal teams productivity working with subcontractors.
Kinetech - Digital Factory
Cloud-based Manufacturing Software. Real-time. All the time.
Get your team communicating with a single point of record. Handle rush orders with ease, and send automated notifications to customers as their project hits key milestones. Generate executive reports with the click of a button and access your data from anywhere at any time.
The Digital Factory, a manufacturer's secret weapon.
Learn More: https://www.kinetechcloud.com/digital-factory
Kinetech Digital Factory
Challenge:
Manufacturers struggled to accurately forecast their production schedule in excel due to the dynamic parameters (materials, backlog, skill sets, employee availability, etc) impacting delivery
Solution:
Kinetech delivered a scheduling solution that factors in all dynamic parameters and visualizes the impact as changes are made (such as accepting a rush order). Advanced analytics and automated notifications provide a foundation for future machine learning (AI).
Results:
144,000% Improvement in scheduling, reducing forecast time from 4+ hours to 10 seconds. The automated foreman report improves collaboration on the manufacturing floor while enabling better pricing power decisions from management.
Timeframe: December 2018 - Present
Integrations: Amazon S3, SendGrid
City of San Antonio - Department of Human Services
The emergency services program assists the city’s most vulnerable residents, those living within 125% of the federal poverty line, ease the burden of utility bills during times of need. For a family of four (4), total household income must be less than $30,756 to be eligible. In 2018 to date, the average income of applicants was closer to $14,000.
The program sees the highest demand during the scorching Texas summer and cooler winter months, processing over 10,000 applications annually that impact nearly 50,000 residents. DHS administers approximately $2.4 Million dollars annually by working directly with San Antonio Water Systems (SAWS) and City Public Service (CPS) to apply credits directly to eligible applicant’s utility bills.
The online application simplifies the original paper process by eliminating the need to print pages, photo copy supporting documentation (Government issued IDs, proof of income, SAWS / CPS Bills, etc), and even make trips to the Willie Velasquez Center to submit the application.
First Citizens Credit Union (FCFCU)
About FCFCU:
First Citizens' is a federally chartered credit union headquartered in Massachusetts. With nine (9) full-service branches the credit union serves customers in New England.
Business Need:
As a full-service loan administrative and lending institution, FCFCU identified an opportunity to bundle and sell collaterallized auto and mortgage loans to other investors looking to generate fixed-income yield. FCFCU maintains a 10% stake in the portfolios they sell, and provide full administrative support for debt collection, reporting, and distributions.
Solution:
In the past, creating investor reports and calculating fees was a manual and error prone process taking approximately 1 week / month. FCFCU tasked Kinetech with building an investor portal that automated these repetitive tasks where investors could quickly examine their portfolio and securely download their monthly reports. The solution integrates loan payment data from FiServ via a secure SFTP site and notifies investors of which loans in their portfolio are in default in addition to calculating the fees paid to FCFCU for administering the loans.
Results:
The application was built in seven (7) weeks, and saves FCFCU approximately 12 weeks of work per year from one full-time employee. This results in a 20-25% increase in operational efficiency by bringing automation to repetitive tasks.
Kinetech Project Management
Kinetech PM – is a custom cloud application that drives 100% ROI for our clients in 12-months or less. The integrated web & mobile solution eliminates monotonous tasks, standardizes operations, and provides visibility into key project metrics.
Features Include:
- Change Orders
- CRM
- Issue Identification
- Order Entry
- Pay Applications
- Potential Cost Impact (PCI)
- Project Management
- Punch List
- Quote Builder
- Reporting
- Request for Informatin (RFI)
- Scheduling
- Task Management
Kinetech PM is currently being used by thousands of users, in 31 states, 5 provinces, and 3 countries. All Kinetech solutions are hosted on enterprise infrastructure (Amazon Web Services, Azure, SAP Cloud).
City of Dallas - Selects Kinetech GovTech
As Congress passed COVID relief funds, city's and governements across the country struggled with how best to distribute. A leading few, have turned to Kinetech. In the case of Dallas, the Rent Relief program is tasked with distributing $40 Million in funds before the end of the calendar year. To address the challenge, Kinetech has collaborated with the city to deploy a device agnostic, mobile-first web scale solution that intuitively guides applicants through the application process.
The full solution is an intake, workflow, and case management solution with out of the box reporting and analytics.
About GovTech:
The GovTech Cloud is a government’s innovation engine. Using Kinetech’s lowcode templates, any paper-based process can be digitized to support document upload, case management, automated notifications, reporting and analytics. Get your organization communicating with a single point of record. Deploy agile, secure, government specific technology cost effectively using the cloud. Improve the digital services provided to citizens through intuitive, always on solutions. Uncover trends with rich analytics. Typical use cases include Housing, Rental, Utility, Mortgage, and Internet Assistance.
About Kinetech:
Kinetech, a low code pioneer and provider of custom enterprise software, delivered through the cloud with a focus on improved business productivity. The company focuses on cloud, mobile, and integrated technologies that solve real client problems. Kinetech’s service offerings are configured and integrated with other web services (APIs), platforms, and enterprise applications (CRM, ERP, HCM).
EXPI: NASDAQ - Expands to 2 Countries in 4 Months
Challenge
eXp Realty (NASDAQ: EXPI) is one of the country’s fastest growing real estate brokerages, and in 2019 set its sights on international expansion. As a digital brokerage, having a streamlined way to recruit, onboard, and pay commissions to their distributed realtors presented a challenge.
Furthermore, localized user experiences (UX) tailored to culture specific language discrepancies can become a challenge to manage without a scalable architecture. The first two markets selected for expansion were the UK and Australia. eXp Realty determined Kinetech was the best partner to spearhead their expansion, and sought Kinetech’s services to build and launch a “JoinApp” to facilitate the new agent application process.
Kinetech’s key objectives were:
-
Temporarily embed within existing organizational structure to enable and accelerate the deployment of a microservice architecture desired for an ecosystem of international applications.
-
Support “plug and play” capabilities, where the same application may be deployed to new international markets with little to no additional / design-time development.
- Provide Integration capabilities for payments (via Stripe), electronic document signage (via HelloSign), cloud document storage (via Amazon S3), email notifications (via SendGrid), messaging (via Kafka) and an integration between two Mendix applications (via RESTful API).
-
Data and document storage must comply with recent EU GDPR regulations surrounding data governance.
Results
Kinetech built and launched the JoinApp to the UK and Australia within only a few months; the on-time delivery was critical to facilitate the business’ international expansion strategy.
The JoinApp utilizes 20+ modules, built specifically for the app or downloaded from the Mendix app store. However, there is only one module where all custom microflows and pages reside for each country. This reduces maintenance costs.
To learn more: Product Strategy & Lifecycle Management (PLM)
Reviews
the project
Custom Database App Dev for Government Organization
'We’ve never felt alone in this journey because Kinetech Cloud works closely with our team to help us meet our goals."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of a municipal government organization.
What challenge were you trying to address with Kinetech Cloud?
We were processing chunks of lists and data from large-scale entities, and we needed a custom database application to automate these processes and make our information available to our partners.
What was the scope of their involvement?
Kinetech Cloud has deployed custom solutions to address our needs, including a staff- and client-friendly backend and an automated data processing system. Apart from those features, they’ve also made our platform accessible to our sub-recipients and focused on running seamless data integration to help us avoid duplicating organizational data. Additionally, the app sends email notifications and storage reminders to help our users manage their tasks.
Kinetech has already built our product, but we’re still in the process of conducting rigorous application testings to guarantee its efficacy and identify any bugs that can impede its performance.
What is the team composition?
Michael (CEO) is our main point of contact, but we’ve also worked with Mario (Senior Consultant) and Taylor (Project Manager).
How did you come to work with Kinetech Cloud?
I wasn’t actively involved in the recruitment process, but proximity was definitely one of our deciding factors for hiring Kinetech Cloud.
How much have you invested with them?
We’ve spent about $200,000.
What is the status of this engagement?
Our ongoing engagement started in March 2021.
What evidence can you share that demonstrates the impact of the engagement?
We don’t have any quantitative data at this point since we haven’t launched the product yet. From our perspective, Kinetech Cloud has built a robust and reliable system that brims with innovative potentials, which we can use to optimize our operations. We’ve identified some minor issues and made small adjustments while testing the app, but they’ve always been cooperative in helping us address those.
How did Kinetech Cloud perform from a project management standpoint?
Kinetech Cloud meets our deadlines without problems and manages to keep us in the loop at all times, which helps our team comply seamlessly with their requirements.
What did you find most impressive about them?
They’re a solution-oriented and accommodating provider — that’s why we’ve chosen them in the first place. We’ve never felt alone in this journey because Kinetech Cloud works closely with our team to help us meet our goals.
Are there any areas they could improve?
They can consider expanding their skill set to offer more services.
Do you have any advice for potential customers?
Don’t hesitate to onboard Kinetech Cloud and have their team address your needs.
the project
Custom Software Development for Consulting Firm
"Kinetech Cloud is the best development team we’ve ever worked with."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m leading the development of a technology product at LMS Consulting.
What challenge were you trying to address with Kinetech Cloud?
We contacted them to develop a new technology application for our customer base.
What was the scope of their involvement?
Kinetech Cloud is developing a supply chain application. Our company has provided them with the process that we want them to digitally enable.
What is the team composition?
We’ve worked with their CEO, CTO, a senior developer, and one of the founders.
How did you come to work with Kinetech Cloud?
Kinetech Cloud was recommended to us. We talked to them and felt that their approach and work culture would be a good fit for our company.
What is the status of this engagement?
Our engagement started in January 2021, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Kinetech Cloud has been able to do more in the months we’ve been collaborating with them than other developers we’ve hired. Their employees have understood what we’re trying to achieve and make recommendations on how to do that effectively.
How did Kinetech Cloud perform from a project management standpoint?
Their project management has been excellent, and the staff is organized and focused. We communicate through a meeting service app and phone calls.
What did you find most impressive about them?
Their most impressive aspect is their delivery. The application has operated effectively, has fewer bugs and errors than we’ve experienced in the past, and there has been almost no latency. Kinetech Cloud is the best development team we’ve ever worked with. If all companies were like them, the world would be a completely different place.
Are there any areas they could improve?
There could be better communication, as we are still getting to know each other and figuring out how to work together effectively. Hopefully, we won’t run into any challenges in the future.
Do you have any advice for potential customers?
Be very clear about what your needs are so they can meet them.
the project
Custom Shared Payment Service Dev for Real Estate Company
"We can tell they bring expert-level knowledge to the table, which allows me to trust their work."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a product manager in the technology department for a realty company.
What challenge were you trying to address with Kinetech Cloud?
We contracted with them for one project, but they’ve picked up others with us since then. The original development project was a shared payment service and the ability to have our agents pay their fees through multiple merchant processors.
What was the scope of their involvement?
They configured and set up shared payment functionality for us. Their team handled the work within the Mendix environment.
In their work with us, they’ve also been able to develop and implement a new merchant processor that we had not previously integrated with.
What is the team composition?
I work with Ricky (COO) and Mark (CTO) as my developers.
How did you come to work with Kinetech Cloud?
Our VP of product engineering manages the project, but I know that Ricky met with one of our technical staff members at a technical meetup opportunity a few years ago. That ended up operating as a referral based on that employee’s knowledge of their ability to work in a Mendix networking environment.
What is the status of this engagement?
This project lasted from October–November 2020.
What evidence can you share that demonstrates the impact of the engagement?
Much of our work is done on a fast-paced timeline, and they’ve been able to meet project completions on time with very few critical bugs. There are always opportunities to make things a little bit better, but there are very few critical issues in their work.
How did Kinetech Cloud perform from a project management standpoint?
They never miss deadlines and participate in our daily standups, where they provide updates and concerns about their progress. Typically, the problems they encounter are pretty limited. They maintain communication with us through our internal messaging tool, adopting our way of working. They’re always available through that tool to communicate updates on the project.
What did you find most impressive about them?
The developers are super knowledgeable about the Mendix database and very personable. They’ve developed a nice relationship with our internal technical team.
We can tell they bring expert-level knowledge to the table, which allows me to trust their work. They give feedback on design decisions and always deliver what we asked them to.
Are there any areas they could improve?
I don’t have an immediate opportunity for improvement. We’ve worked with them several times, and they’re great to work with.
Do you have any advice for potential customers?
I would suggest making sure your projects are scoped out. However, it’s also important to be flexible in design because they can provide great feedback and guidance to develop a phenomenal solution. They’ll bring a strong design if you allow them to.
the project
Custom Software Dev for Financial Services Company
"Kinetech Cloud is very responsive."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the division support manager at a financial services company.
What challenge were you trying to address with Kinetech Cloud?
We were trying to create a better workflow solution for our sales and operations departments so that we could more efficiently run the process of providing services to our clients.
What was the scope of their involvement?
Kinetech Cloud designed and built a custom software solution for our needs. We’re still developing it with them. The solution provides sales agents with the ability to pull up information on clients and enter data for our operations teams.
We gave them a broad idea of what we wanted and they worked with us to scale it down so that it was more manageable. They used Java, SQL, Mendix.
What is the team composition?
We work with Marc (CTO) and Jason (Business Engineer).
How did you come to work with Kinetech Cloud?
We found them through Clutch. We had a couple of calls with a couple of different companies, and we went with Kinetech Cloud because they said they were able to deliver a custom solution according to our timeline.
How much have you invested with them?
We’ve spent between $100,000–$200,000.
What is the status of this engagement?
We began working with them in February 2020, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We started using the software a couple of months ago and it’s been fairly successful. There was a period of buy-in with end-users, but once everyone was on it, they were happy. Kinetech Cloud is very responsive.
Any time we have issues, bugs, or feature requests, they are able to communicate clearly what it would take to deliver those things and what we needed to do on our end.
How did Kinetech Cloud perform from a project management standpoint?
We used their version of an agile sprint review board, but we eventually switched over to email after the release of the software. We also have standup meetings every once in a while to follow up.
What did you find most impressive about them?
Kinetech Cloud gives me clear answers to the questions that I pose to them, which helps me decide whether it’s a good idea to bring it up to management.
Are there any areas they could improve?
No, I haven’t had any major issues. They’ve been on point. Their time management and communication are fine.
Do you have any advice for potential customers?
Have a good idea of what you want your end-product to be and Kinetech Cloud will absolutely guide you there. Devote time to making sure that the solution works for you.
the project
Custom Software Dev for Asset Management Firm
"Their ability to tailor their engagement and delivery of solutions to the client’s needs was impressive."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I was part of the investment team at an asset management company.
What challenge were you trying to address with Kinetech Cloud?
Initially, the company didn’t have a centralized web-enabled portfolio management tool, so we hired them to develop that.
What was the scope of their involvement?
Kinetech Cloud worked with us from the beginning to help us map out the interface, data structure, functionality, and workflows. They then developed a centralized loan management system in Mendix. We would give them our requirements and they would implement, test, and deploy them.
What is the team composition?
Over the entirety of the engagement, I worked with three teammates, but I had one main point of contact.
How did you come to work with Kinetech Cloud?
Kinetech Cloud was recommended to us by Mendix after I settled on them as a low-code environment. They had done similar work and had experience with the environment, so they seemed like a good fit.
How much have you invested with them?
We spent between $50,000–$200,000.
What is the status of this engagement?
We worked with them from March–August 2018.
What evidence can you share that demonstrates the impact of the engagement?
Everyone was pleased with Kinetech Cloud’s responsiveness and turnaround time. The analyst who was dedicated to managing the relationship with Kinetech Cloud was pleased with their ability to execute and get everything to the test and production phases.
Everyone at the firm was pleased with the relationship and with what they were able to do for us.
How did Kinetech Cloud perform from a project management standpoint?
Their project management was good. The development and deployment wasn’t always a priority from my organization’s standpoint, which was challenging, but Kinetech Cloud did a good job of keeping things queued up and on track. They organized and laid out everything in a way that allowed the firm to keep moving forward.
What did you find most impressive about them?
Their ability to tailor their engagement and delivery of solutions to the client’s needs was impressive. For example, if someone has a detailed, complex workflow and process that needs to get implemented, Kinetech Cloud is capable of doing that.
If someone else gives high-level guidance, Kinetech Cloud is also able to manage that development and deployment process, which is very helpful.
the project
Microservices & Int Expansion for Real Estate Brokerage
"Kinetech Cloud is outstanding."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the product manager at a cloud-based real estate organization. We have a presence in all 50 states, nine provinces in Canada, and most recently, in the United Kingdom. I work directly with our international expansion team to build our suite of proprietary applications.
What challenge were you trying to address with Kinetech Cloud?
We primarily use Mendix software to build our applications. We needed a development partner to build out a module that would allow us to easily edit and update publically-available forms for agents.
What was the scope of their involvement?
Kinetech developed custom software for our international expansion to the UK. Their team started by building out a reflexive module allowing us to configure forms at runtime in conjunction with a microservice architecture that would facilitate the onboarding processes in each of our international locations.
They are a full stack development and consulting firm that handled all wireframes and documentation. They also built an API integration with HelloSign within the apps themselves to execute agreements. The solution allows forms to be edited by administrators to capture information from agents to questions, surveys, or in some cases apply for employment.
For the international version, Kinetech augmented our development team and hit the ground running in a sprint. Our teams were given about four months to complete a very large effort of work on this “new-joiner” application. Their team analyzed and ensured these individual applications could be localized to meet the needs of the international market. From a scalability perspective, Kinetech helped future proof our architecture.
The team utilized the standard Mendix modules to handle automated emails, but also integrated HelloSign to facilitate the signing of agreements that go out to the joining agents, as well as a Stripe API to facilitate payment.
What is the team composition?
We worked directly with Ricky (COO, Kinetech Cloud) and Marc (CTO, Kinetech Cloud). Their contributions were invaluable, both their understanding of the software but also their ability to quickly adapt.
How did you come to work with Kinetech Cloud?
Our senior software engineer was familiar with Ricky by being in Houston. He came into contact with Kinetech Cloud and was impressed by their work
What is the status of this engagement?
Our ongoing engagement with Kinetech Cloud began in May 2019. The first project wrapped at the beginning of July, and we immediately began working on the international version.
What evidence can you share that demonstrates the impact of the engagement?
We gave Kinetech Cloud a very tight timeline to produce these applications and have them stood up in two markets. We were able to meet one of the market deadlines, although, missing the other deadline was a result of other factors and had nothing to do with Kinetech Cloud.
Kinetech Cloud is outstanding. Ricky and Marc helped take us outside the box and bring in different points of view. They were valuable assets to this project.
How did Kinetech Cloud perform from a project management standpoint?
Our teams primarily used Jira for our sprints and bug tracking. Our QA team also used Quality Center to log bugs. During this engagement, we began using Confluence to store documentation about the project.
It has been nice to work with someone like Ricky. He’s the kind of person who’s hard to find, someone who is able to do the product side of the work and also dive into the development side. He’s been a great asset to me as a project manager. It’s been a pleasure to work with Kinetech Cloud.
What did you find most impressive about them?
Kinetech Cloud was always readily available. They provided suggestions and insights into helping us achieve our longterm goal for scalability within the app. Ricky and Marc are both very talented.
Are there any areas they could improve?
No. The very few issues that occurred were no fault of Kinetech Cloud.
Do you have any advice for potential customers?
They were very easy to work with, which says something about their organization. They are honest and smart. Kinetech Cloud is easy to work with and picks things up quickly.
the project
Software Dev for Asset Management Company
“They’re generally good with meeting deadlines and project compliance.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re an asset manager, currently holding about a billion and a half in acquired mortgage loans.
What challenge were you trying to address with Kinetech Cloud?
There are a number of static characteristics and variables associated with mortgage loans that need to be database and tracked. We hired Kinetech Cloud to develop a database that helps us understand how our portfolio is performing, how those individual mortgage loans are performing, and understand if there are any outsized risks in the portfolio.
What was the scope of their involvement?
Kinetech Cloud developed a single database that all of our team members can access. We provided wireframes, but they developed the system to work within our existing infrastructure and It tracks all of our assets through a centralized repository of information and reports it through a preset template that we use to manage ongoing performance and risk.
They provide ongoing maintenance and development, as we continue to grow and increase our software needs. They’ve been very helpful partners, guiding us and executing changes to the database that satisfy our needs.
What is the team composition?
We’ve worked directly with their team and a primary liaison that does all of our development work.
How did you come to work with Kinetech Cloud?
This project predates me, but I believe they were recommended buy an investment professional within our organization.
How much have you invested with them?
We’ve spent between $50,000–$100,000
What is the status of this engagement?
We started working together around September 2018 and the project is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They’ve been able to unlock additional functionality within the system, providing us with even more visibility into our portfolio, which has been super helpful as we manage risk in return.
How did Kinetech Cloud perform from a project management standpoint?
The consultant we work with has been very responsive to all our questions. They’ve been good partners as we reach out to them to solve database problems, seek guidance, and seek to improve functionality. They’re generally good at meeting deadlines and project compliance. We predominately use email to initiate discussion through email but will report bugs through a system called Sprinter.
What did you find most impressive about them?
Despite not having a tremendous background in mortgages, they’ve been very good at suggesting solutions to problems that we've raised. They’ve taken the initiative to understand a little bit more about our business needs and how we satisfy our needs using their system, which makes them a good partner.
Are there any areas they could improve?
Nothing comes to mind.
the project
Application Portal Government Services Department
“They listened to what we wanted and took the time to understand our process.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the assistant director in San Antonio’s Department of Human Services, the social services branch of the city. We do everything from child care to senior services, and one of our programs is the utility assistance program where we provide utility relief for ratepayers under 125% of poverty.
What challenge were you trying to address with Kinetech Cloud?
Our utility assistance program receives about 10,000 applications annually, and it was entirely paper-based. We also had a non-technological workflow, so the forms were all processes manually, and we wanted a company to build a technology solution to streamline the process.
What was the scope of their involvement?
Kinetech Cloud built a software-as-a-service (SaaS), using Amazon Web Services for the backend. The product is an electronic application process that gives users immediate feedback on their application through email. The system alerts them if they’re missing documents, when their application is submitted, when it’s moved onto the review process, and when it’s been approved. It’s a fully automated SaaS solution that certifies if the client is eligible and retrieves and stores backup certification documentation. Kinetech Cloud also underwent a rigorous security process because the product handles personally identifiable information.
What is the team composition?
We worked with three individuals: the founder/project manager, head of sales, and developer.
How did you come to work with Kinetech Cloud?
We issued a problem statement and RFP to the tech community, and Kinetech Cloud was one of the respondents. We chose them because they provided a high-tech solution and agile process that streamlined the work. They connected with our end users and expressed compassion to helping serve vulnerable members of the community.
How much have you invested with them?
We didn’t pay for the creation of the product. The RFP said we’d choose whichever solution was best and then pay for hosting. We’ll probably spend around $30,000–$50,000 in the first year.
What is the status of this engagement?
We worked together from May–August 2018.
What evidence can you share that demonstrates the impact of the engagement?
The SaaS is going to be vital in improving the productivity of our utility assistance program. It takes about an hour and 20 minutes to manually process one application, but the software cut that time down to 15 minutes. Both the tech community and end users are excited about the product.
How did Kinetech Cloud perform from a project management standpoint?
They listened to what we wanted and took the time to understand our process. They met with our staff and built a good relationship with our team. Their agile process made collaboration easy and efficient, allowing us to make changes directly in our meetings. They provided detailed documentation and served as a bridge between business and IT language. We have lots of stakeholders and partners, and Kinetech Cloud communicated well with all of them.
What did you find most impressive about them?
They have compassion for the people their product is helping. You can find millions of developers who can do the technical work, but putting in the effort to provide a solution that satisfies the client and end users is a unique trait.
Are there any areas they could improve?
As they grow their company and work more with municipal governments, they need to set time aside for non-technical tasks. For example, their entire team had to pass security training to access the personal data, and things like that may take up more time than they initially allotted for the project.
the project
Platform Dev for Insurance Firm
“I’m very happy with their level of availability, communication, and documentation. They focus on what we need.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am national vice president of operations for an employee benefits practice group and insurance broker.
What challenge were you trying to address with Kinetech Cloud?
What was the scope of their involvement?
They are creating the interface for our team to work on all their aspects of client management. It’s still in pilot mode, but we’re taking our processes and best practices to establish a central hub for documents and renewal strategies.
We’ve built a vendor tracking module that will ensure the system works properly. We’ve already integrated it over our agency management system, BenefitPoint, where we track our accounts and commissions. We plan to transfer our access from read-only to read/write. We’re also leveraging a platform called Eos for document generation. They’re integrating that into our Mendix platform to push information and generate turnkey documents.
Most of Kinetech’s work is strictly developmental. We outsourced UX to another team and do most of our protocol testing in-house. They follow our guidelines to do some preliminary testing before they deliver each element.
What is the team composition?
I have one full-time developer that my systems manager interfaces with. We’re considering expanding to two full-time staff, but that hasn’t happened yet.
How did you come to work with Kinetech Cloud?
Mendix recommended a list of developers, Kinetech among them. We evaluated a number of organizations and felt they had the best understanding of the platform. They were flexible and small enough to partner with us and respond to our needs.
How much have you invested with them?
We’ve spent about $80,000.
What is the status of this engagement?
We began working together in September 2017. We’re in the midst of a three-year project.
What evidence can you share that demonstrates the impact of the engagement?
The platform will have a massive impact on our organization. We hope to leverage integrations with other tools and systems to improve our overall productivity by 10%. Based on early results, this target still seems realistic. We believe it will improve our employee experience through a centralized focus on a single-point of entry for data information from disparate systems and spreadsheets. We love our employee culture and by streamlining the way our work is done, this is an opportunity to make us even better.
How did Kinetech Cloud perform from a project management standpoint?
They do everything we ask them to do. I didn’t have enough time to devote to the project, so I hired a systems manager. I’m very happy with their level of availability, communication, and documentation.
What did you find most impressive about them?
They focus on what we need and make sure we’re happy with what they produce. As a development firm, they’re the perfect size. They’re small enough to dedicate time to us and maintain a consistent, responsive relationship through fixed points of contact.
Are there any areas they could improve?
As they grow as an organization, they could consider building out their UX resources.
the project
Mendix-based CRM Dev for Pipe Manufacturing Company
“All we need to do is push a button and we get a complete and accurate data report.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We are the sales organization for a manufacturing company, serving as the link between the production facilities and our customers. I’m the company president.
What challenge were you trying to address with Kinetech Cloud?
We wanted a more sophisticated system to track inquiries and projects. The data collection we did was previously Excel-based, but we wanted a program that could do everything we needed from one place.
What was the scope of their involvement?
They created a Mendix-based database. They imported data from our old Excel files and developed a user-friendly interface within their system. We ran the old Excel system parallel to the new set up until we confirmed they matched. Then, we took the old process offline.
What is the team dynamic?
We mainly worked with Ricky [COO, Kinetech Cloud] and Michael [CEO, Kinetech Cloud]. They worked inside our office while they were writing the program, which turned out to be very beneficial.
How did you come to work with Kinetech Cloud?
One of our employees knew Ricky, so we discovered them through that personal connection.
How much have you invested with them?
We’ve spent somewhere in the $10,000–$50,000 range.
What is the status of this engagement?
The project took place quickly—over a matter of months—in 2015. We’re still their customer for other projects, and they make adjustments as we need them.
What evidence can you share that demonstrates the impact of the engagement?
The database is a much better tool than the system we had before. Our access to the data and our ability to measure it is key. All we need to do is push a button and we get a complete and accurate data report.
How did Kinetech Cloud perform from a project management standpoint?
They are very timely. Even today, if we want to make changes, they respond quickly. They stuck to the timeline they set up at the beginning of the process, and we had an easy time sitting down with them to ask our questions and review the progress.
What did you find most impressive about them?
Their responsiveness and their can-do attitude really stand out.
Are there any areas they could improve?
The output format does not come out as well as it would from Excel, but it’s a small price to pay for all the benefits.
Do you have any advice for potential customers?
If you can tell them what you want, Kinetech will provide the product you expect.
Capable of generating robust development results, Kinetech Cloud has rewarded the client with a reliable and comprehensive system to help optimize their operations and elevate their innovative capacity. The team's solution- and customer-oriented approach further hones this engagement's success.