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Resilient Resources for Modern Businesses

4.5
2 reviews

Khired Networks is an end-to-end solutions provider with unmatched expertise to meet your every need. Customer satisfaction is our number one priority, and we guarantee that our state-of-the-art services and products will surpass your expectations.

We are committed to work on your projects. We have experts on:

=>Application & Infrastructure

=>Outsourcing

=>Web Design & Development (CMS & Frameworks: Magento, CodeIgniter, WordPress, Angular)

=>Data Management (Oracle | MS Access | MySQL)

=>DevOps (All kind of AWS, Azure services)

=>Consulting

=>Software Quality Assurance (SQA)

=>Digital Marketing (Social Media Marketing | Email Marketing | Content Marketing | Affiliate Marketing | Google Ads | PPC | Facebook Ads | Display Ads etc.)

=>UI/UX Design (Photoshop, Illustrator | 3D Design | Figma)

=>Graphic Designing (Adobe Photoshop | Illustrator | After Effects | InDesign | Premiere Pro)

=>Search Engine Optimization (On Page SEO | Off Page SEO | Link Building | Blogging etc.)

=>Mobile App Development (Swift (RX Swift), Objective-C, Cocoa... Xamarin.iOS | Java, Kotlin | React Native, Cordova, Ionic, NativeScript, Xamarin...)

=>Languages (PHP | HTML5/CSS | Ajax | jQuery | Java | Python)

New Technologies:

Blockchain | IoT | AI/ML | AR/VR

Tools & Tech:

Laravel | Vue.js | Node.js | AngularJS | ReactJS | Big Data | Sass | Webpack | Bootstrap | MEAN

DevOps | AWS | Google Cloud | Azure | Digital Ocean | Cloud Service

Whatever your project demands, our out of the box strategists, creatives, and innovation experts are constantly anxious to contribute.

Thanks for your time to evaluate our services. We would like to hear from you. Please feel free to contact us for your requirements.

READ MORE...
 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2019
Show all +
Lahore, Pakistan
headquarters
  • Plaza 320 MB,3rd Floor, DHA Phse 6
    Lahore, P 54792
    Pakistan
    04238922756
other locations
  • Suite 7 Gateway Business Centre, 210 Church Road, London, United Kingdom, E10 7JQ.
    London E10 7JQ
    United Kingdom
    +44 203 7737 104

Portfolio

Key clients: 

1. Allsorter 2. KA Services UK LTD 3. Devseis

Allsorter

Allsorter: CV Formatting Platform for Recruiting Professionals

Platform: Web

Industry Focus:
Save time and achieve intelligently auto-formatted Resumes in seconds. Reduce the time and effort required to manually format Resumes and free up your valuable HR resources for more strategic tasks. Eliminate the cost and delay of outsourcing your formatting

…
requirements and increase your candidates’ chances of success.

Features:
Resume Formatting
Custom Templates
Resume Optimization

Read more...

KA Services UK LTD

KA Services (UK) Limited is a well-established company serving to cater the security and other staffing requirements of various high-status organizations. We take pride in achieving customer satisfaction by meeting their needs in the most professional and efficient manner. We provide highly trained staff at competitive/reasonable rates that are skilled in numerous fields.

Devseis Image

Devseis

Devseis conducts information security and data privacy audits, consultancy, risk advisory, and legal compliance for enterprises at application (product or service), network, and infrastructure level. The process includes the following three stages:
1 – InfoSec Analysis

2 – Mapping

3 – Knowledge Base

Reviews

4.5
2 reviews
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Online Customer Support for Transaction Platform

"They have a very high standard of work, punctuality, and communication.”

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4.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

Khired Networks provides live chat and support services for a transaction platform.

The Reviewer
 
1-10 Employees
 
Cork, Ireland
Conor Lyden
CEO, Trustap
 
Verified
The Review
Feedback summary: 

Khired Networks has achieved a customer response time of 10-15 seconds, which is a marked improvement from the previous model. The team excels at communication and has succinct attention to detail.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Trustap, Ltd.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Khired Networks?

I needed help with customer support services.

SOLUTION

What was the scope of their involvement?

They provide live chat and email support using HubSpot’s services portal. First, they appointed a team lead. We gave them initial training, and they have scripts and templates that can be put into chats.

What is the team composition?

The team lead is my point of contact. We work together on the training aspect of it, and he manages the team from there. There are four people from Khired working for us, including the team lead. I also deal with other people from their organization from time to time.

How did you come to work with Khired Networks?

I’m based in Ireland, and our startup is in a group with other startups. I was talking to another founder there, who’d dealt with Khired and had some very good things to say about them. I decided to reach out off the back of that. We were looking for a customer support solution at the time, and I was very impressed with their offer.

How much have you invested with them?

The cost is €2,000–€4,000 ($2,100 – $4,300 USD) per month.

What is the status of this engagement?

We started working with Khired in February 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We didn’t have the capacity to manage customer support queries in-house anymore, so our response time had gotten up to a couple of days. The current chat response time is 10–15 seconds, so it’s greatly improved. Their communication is really good.

How did Khired Networks perform from a project management standpoint?

We have a pre-agreed scope of work, and the team lead manages everything. They have a very high standard of work, punctuality, and communication. On a day to day basis, we communicate through our company Slack channel. For more formal things, we use video calls or emails.

What did you find most impressive about them?

I’m very impressed by their attention to detail and by how quickly they were able to learn the ropes.

Are there any areas they could improve?

Initially, the only thing I was worried about was their level of English. Their spoken English is spotless, but they had to get used to how some things are worded or structured in Ireland.

Do you have any advice for future clients of theirs?

I advise planning out the scope of the job very, very well. We mapped out every possible scenario in a detailed schematic diagram, and they were able to follow that clearly.

We could flesh out answers based on that. In order to save time and reduce training, any company should first work on mapping everything out and preparing all the answers in-house before engaging Khired.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Security Company

"Khired Networks is quite flexible & professional."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2019 - Ongoing
Project summary: 

Khired Networks developed a website for a security company. Their team also provided content creation and digital market services for the client.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Kamran Ghafoor
Director Operations, KA Services (UK) Ltd
 
Verified
The Review
Feedback summary: 

The internal team is pleased with the results of the engagement, leading to a successful ongoing relationship. Khired Networks possesses the technical skills necessary to deliver quality results. Their team is adaptable and talented.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

KA Services UK Ltd is the security company that mainly provides manned security for various sectors in London exclusively. I’m the Business Partner and one of the Directors of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Khired Networks?

KA Services UK Ltd outsourced number of business activities to Khired Networks including Control Room Services, Website Development, Digital Marketing, and Content Creation & Designing.

What were your goals for this project?

Our foremost goal was to cut short on capital & time investment by availing quality 3rd party’s services. Besides we’d number of goals set for each outsourced service segment. For instance; for “Control Room Services”, we want to ensure seamless support to our customers 24/7, for “Website Development” we want to redesign our website to make it more interactive & approaching for online visitors and vice versa

SOLUTION

How did you select this vendor?

We’ve gone through vivid research & end-up selecting Khired Networks as one-stop solutions provider to all our problems.

Describe the project in detail.

There are a number of projects we’ve outsourced to Khired Networks & would like to elaborate a couple of them below:

  1. Control Room Services We provide security services to our clients in London, UK & wanted to streamline support & scheduling services as to ensure quality of work we do for our customers. Khired takes on our load & provided us the effective solution that has not only cut the cost of in-house team rather make us flexible to cater to increased demand of our customers.
  2. Website Development We already have the website though we planned to resign the website altogether & with reference to our previous experience with Khired Networks, we’ve outsourced this project to them as well and it’s under the development stage. We hope that it would be completed soon.

What was the team composition?

There are two teams working on our project, one team is composed of Control Room Executives and the other team is composed of Web Developer, Graphic & Motion Designer, and Digital Marketing Executive & Content Strategist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Basically, Control Room Services, Digital Marketing & Content Creation & Design are ongoing services we are availing from Khired Networks and to the extent we’re happy with the quality of services being provided by Khired.

How effective was the workflow between your team and theirs?

Khired Networks is quite flexible & professional. They respond & act promptly.

What did you find most impressive about this company?

The level of commitment & concern they put towards their customers’ cause is the most adorable factor.

Are there any areas for improvement?

No

5.0
Overall Score Each department is very active and understand our need and give best possible solution for our business growth. So, they deserve nothing less than 5 s
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It took couple of weeks to take them on board for our projects. Initially, we communicate with their business development manager who gave us brief ov
  • 5.0 Cost
    Value / within estimates
    We have gone through many companies and we found them very cost effective for our projects. Overall, we are very satisfied from their work and their c
  • 5.0 Quality
    Service & deliverables
    The overall quality is very good. We hire them for Control Room Services, Website Development, Digital Marketing, and Content Creation & Designing. Th
  • 5.0 NPS
    Willing to refer
    As we are very satisfied from them so, we highly recommend them to our friend and other people who are looking for such kind of services which they ar