Key West Video Inc.

Please describe your company and your position there.

VP Marketing at Lumo.Ag

For what projects/services did your company hire Key West Video Inc., and what were your goals?

We needed a video to tell our brand narrative in a compelling way

How did you select this vendor and what were the deciding factors?

I've worked with them previously and have always been really happy with their work.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Met with their team to discuss the outcome we wanted and shared examples. They then coordinated videographers and a producer to visit our shoot location, conduct an interview with our CEO, and capture b roll footage. After that, they cut the first draft of the video, and shared with us to provide feedback and any edit requests, before delivering the final video.

Who did you work with and what was the feedback process like?

On this project, we worked with Stuart, Charlie and Caroline.

Can you share any outcomes from the project that demonstrate progress or success?

Working with Key West is always a fantastic experience. I've done about 5 projects with them over the past few years and they always exceed expectations.

The quality of their footage is top-notch and their editing team does an amazing job. I look forward to working with Key West again soon on more video projects!

We've had tremendous feedback from all company stakeholders on this video, and we will use it in PR campaigns to generate media attention.

Describe their project management style, including communication tools and timeliness.

Great communication, met all deadlines and kept us in the loop with any changes happening.

What did you find most impressive or unique about this company?

Their quick turnaround and high quality of work were impressive.

Are there any areas for improvement or something they could have done differently?

No

Introduce your business and what you do there.

I’m the officer manager of Strype Injury Lawyers.

What challenge were you trying to address with Key West Video Inc.?

They provided video production services.

What was the scope of their involvement?

They gave us the option of sending them a script or having them create one. After we rehearsed in our office, they showed up on time the day of the shoot to explain how the process would go. Their staff members were very professional.

These were live-action videos done in our boardrooms, as were our staff pictures. Key West provided all the equipment. At the end of the shoot, I asked if they could capture footage outside our building, and not only did that add that into their work, but they didn’t charge for it on the invoice.

Key West was also responsible for the editing and the audio mixing. The video was 30-seconds-1-minute long, and we’re planning on doing more videos with them.

What is the team composition?

We worked with two people.

How did you come to work with Key West Video Inc.?

They were able to show me what they could provide for me. Key West Video had one video done and individual staff pictures taken for our site. The owner reached out to me right away and provided a quote quickly. It was within our budget. If it was too high for certain services, they would work with me to trim the price to fit into my budget. For example, they could make the video a half-day production rather than an all-day production.

I’ve reached out to them for years, but my company always didn’t approve the quote. Finally, they were ready to bring them on, so I got everything ready with Key West.

How much have you invested with them?

We spent around $2,700 with them.

What is the status of this engagement?

We worked together from November 2021–December 2021.

What evidence can you share that demonstrates the impact of the engagement? 

The videos were posted on social media, and we’ve gotten good responses. People are looking at them. They set us apart from other companies who just have static words on their website.

We’re 100% satisfied with their work.

How did Key West Video Inc. perform from a project management standpoint?

Their communication was great, including in the evenings. We mostly spoke over emails and phone calls.

What did you find most impressive about them?

Their communication really put us at ease. Additionally, they listened to us and understood what we wanted.

Are there any areas they could improve?

As I researched legal video production companies, I saw that Key West didn’t have any reviews from legal clients. They should post these so future clients know who they’ve worked with.

Do you have any advice for potential customers?

They’re easy to communicate with and deal with, as well as reliable.

Please describe your company and your position there.

I am the program assistant for an international arts and culture institute. We produce and offer cultural experiences on a local level.

For what projects/services did your company hire Key West Video Inc., and what were your goals?

We hired Key West Video to produce an attractive video summary of one of our cultural excursions: a city walk connecting and comparing Toronto to Berlin through an urban lens of analyzing the use of public and private access.

How did you select this vendor and what were the deciding factors?

Key West Video has competitive prices and an extensive portfolio.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We pitched our idea to Key West and we communicated back and forth to ensure we had a realistic execution plan. They are quick with communication to get all of this organized. We met on location where our videographer had all the necessary equipment to shoot a 1hour walking tour through the streets of Toronto. Proofs of the video are sent back and forth for editing approval until we reach our final version.

Who did you work with and what was the feedback process like?

Chris was our videographer and we really enjoy working with him. Super attentive, and always adds creative flare.

Can you share any outcomes from the project that demonstrate progress or success?

Not yet.

Describe their project management style, including communication tools and timeliness.

The management team at Key West Video Inc. was reliable and attentive.

What did you find most impressive or unique about this company?

Quick turn arounds and creative thinking.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

We are a registered charity- New Beginnings Support Program and we work with women and children and we help transition them out of poverty into self-independence. I am the executive director of the New Beginnings Support Program.

For what projects/services did your company hire Key West Video Inc.?

Due to the pandemic all in-person event were cancelled, we created a virtual fundraiser for our charity. Key West created the event for us and they were amazing.

What were your goals for this project?

Our goal for this project is to raise $20,000 for our Food Security and Basic Needs program.

How did you select Key West Video Inc.?

We found Key West online and spoke with them about our project and they seemed eager to assist us with our event.

Describe the video(s) and the process in detail.

Once we decided on a date they worked with us every step of the way to create this amazing video. They came down and did the interviews, they worked with us for the graphics and they helped the flow and look of the event. It was such a pleasure working with them and we would work with them again.

What was your vendors' project management or feedback process?

We were in contact with the 2 people one to make sure we had all the necessary parts ready for them to upload in a timely manner and the other was to go over the planning process of the event. We worked three drafts until the event was perfected.

Can you share any outcomes from the project that demonstrate progress or success?

It has only been 2 weeks since we launched our virtual event and we have raised $10,000. We still have a few more weeks to go. We are receiving great feedback from our donors and the general public on the event and how the loved it. Thanks to Key West our event looks great, it has moved people to action and we are grateful.

How effective was the workflow between your team and theirs?

The coordinator was excellent, we worked well together and spoke on a regular basis. There were no challenges regarding the content, video uploads, interviews, and graphics. The drafts were sent in a timely manner and edits were also done in a timely manner.

One of the great things about Key West is the way the conducted themselves they always made us feel that we were important and never seemed annoyed when we wanted to change something about our event. I really enjoyed working with them.

What did you find most impressive about this company?

They were easy to work with it was such a pleasure. They were creative and they had our best interest at heart, which I appreciated. They made our virtual event even better than I envision.

Are there any areas for improvement?

No. Everything was great. I was impressed.

Please describe your company and your position there.

I am the CEO/Owner. Primary business operations are the supply and support of cash handling and cash automation technology to a wide range of inustries across North America

For what projects/services did your company hire Key West Video Inc.?

Production of a promotional video that would be directed towards our Qucik Service Restaurant clients

What were your goals for this project?

To provide client feedback and client testimonials for the benefits of the Websafe cash management solution from their perspective. To be shot in their locations and without a scripted dialog

How did you select Key West Video Inc.?

We have worked with them in the past

Describe the video(s) and the process in detail.

We selected two client locations for the video to be shot in. The two locations had to be scheduled on different days. Lisa Maria Hall the Producer / Project Manager and the videographer arrived on time and with all of the necessary equipment to run the shoot.

They introsuced themselves to our cleints and immediately made them feel at ease. This was a very critical step in the process and made me feel very good about what was about to happen. I've seen numerous promotional videos where the person being interviewed is extremely nervous and not at ease, which does not come across as well as if the person is cool calm and collected.

They checked the location for light and sound before setting up the areas for the shoot and prepared the area very quickly. The interview process went well and with very few re-takes as the people being interviewed were really comfortable. We were in and out much quicker than I expected.

What was your vendors' project management or feedback process?

We provided Lisa Maria Hall the Producer / Project Manager with a list of questions that she would ask each person. Lisa made the people very comforable and so the answers came across very naturally most of the time in the first take. Withon a few days we received the first draft of the vidoe and were immediately impressed with the quality of the audio and video. Back and forth editing process was very easy and the turnaround of each edit was very fast. After the5th edit we arrived at the finished product.

Can you share any outcomes from the project that demonstrate progress or success?

Within one day of sending the video to a prospective client we signed a deal with them for two markets we had not seen any success in prior to them seeing the video

How effective was the workflow between your team and theirs?

Seamless

What did you find most impressive about this company?

In my experience when you select and work with professionals they all have the same thing in common. They all make it look so easy and they are very good at what they do

Are there any areas for improvement?

From my perspective they did what we hired them to do in a very efficient manor and within budget so job well done

Please describe your company and your position there.

I am the digital content manager of a local hotel chain in the Greater Toronto Area. We have 8 locations across the GTA and service the corporate and leisure market.

For what projects/services did your company hire Key West Video Inc.?

We hired them for our Room Cleaning Marketing Video as a response to COVID-19.

What were your goals for this project?

• To showcase the steps that our company takes to ensure our staff and guests are safe when staying with us
• Outline our room and lobby cleaning procedures

How did you select Key West Video Inc.?

We met them at a conference last year and they completed 3 training videos for our company with much success. It was a no brainer going with them again!

Describe the scope of their work in detail.

It started with scriptwriting and many edits and changes to the original script. Then the production of on-site filming as well as editing of the video.

What was the team composition?

There were 2 people involved in writing the script and one videographer on site. Then another 1 or 2 edited the script.

Can you share any outcomes from the project that demonstrate progress or success?

The project was advertised across our website and social media sites with great feedback. We were able to showcase the work and dedication our team puts into ensuring our guests are safe.

How effective was the workflow between your team and theirs?

They have provided an extremely effective workflow.

What did you find most impressive about this company?

Their dedication to the projects they are working on and their timely service was impressive. They really don't let up on the project until their client is 100% happy with each aspect of the project.

Are there any areas for improvement?

None.

Please describe your company and your position there.

One Voice One Team Youth Leadership Organization exists to empower, educate and equip youth to know anything is possible no matter what challenging circumstances they may face. My position is to ensure we build business relationships that develop into partnerships and delve into new markets so our youth programming spans across the country in different markets to reach at risk youth everywhere.

For what projects/services did your company hire Key West Video Inc.?

We needed a video that we could use to communicate what we do and invite sponsors to donate to the charity

What were your goals for this project?

To create marketing collateral that would promote our organization and help us get sponsorship from bigger organizations.

How did you select this vendor?

We selected them based on recommendation by a trusted colleague.

Describe the video(s) and the process in detail.

We explained what we needed the video for, how it would be positioned in our marketing strategy, booked and scheduled time to get stakeholders in to record them, also sent video and pics we had in house, they edited and created a rough draft, we revised it and sent it back with our approval and the process was complete.

What was your vendors' project management or feedback process?

they recorded video, got raw footage, received broll video, then put it together as a draft for our review, we reviewed gave our thumbs up and the process was complete

Can you share any outcomes from the project that demonstrate progress or success?

We have been able to garner the interest of a few larger companies that are thinking of investing in the organization.

How effective was the workflow between your team and theirs?

very effective and easy. emails and phone calls gave us both clarity when needed.

What did you find most impressive about this company?

The turn around time and the creative elements (i.e. the faces that were put in the logo to show the team aspect of our organization was creativity we weren't expecting)

Are there any areas for improvement?

none currently

Please describe your company and your position there.

Lone Drone Solutions is a drone-based imagery and data collection company, providing a variety of innovative services and solutions using cutting-edge equipment and technologies. I am the President & CEO of LDS.

For what projects/services did your company hire Key West Video Inc.?

We were asked to complete aerial imagery and video for a large home builder, who wanted to display the work in an edited video in their presentation centres. We hired Key West Video to provide ground videography and professional post-production services.

What were your goals for this project?

We wanted to help the client tell a better and more complete story of their communities through an all-encompassing, compelling video.

How did you select this vendor?

Key West Video has requested our services a number of times in the past, and since we know they do great work, we were thrilled to have the opportunity to have them work with us this time.

Describe the video(s) and the process in detail.

They worked with us in understanding what the purpose of the video was, as well as having similar requests to ours in the past which helped in the discovery process.

What was your vendors' project management or feedback process?

They provided a videographer for the shooting itself, and an editor for the post-production work.

Can you share any outcomes from the project that demonstrate progress or success?

Within weeks of completion, our client had successfully sold all of the homes through their presentation centre.

How effective was the workflow between your team and theirs?

While our client had a number of revisals that were periodically sent to us, Key West's editor was very quick to respond and assist with all of our client's requests in a timely fashion.

What did you find most impressive about this company?

They have extensive knowledge about video post-production and can make changes to work very quickly.

Are there any areas for improvement?

Everything can always be done faster, but we were very satisfied with their efforts every step of the way. Ultimately we wanted quality and not an unorganized and rushed product, so we were very happy with what we got.

Please describe your company and your position there.

Digital Marketing Manager at integrate.ai -- a Toronto tech scale-up.

For what projects/services did your company hire Key West Video Inc.?

Social media video filming, project management, editing, and interviewing.

What were your goals for this project?

We wanted to produce a video showcasing our People and the culture we've built at integrate.ai.

How did you select this vendor?

I've worked with Keywest at a previous company. I've always found them to be very professional life-savers. They have a knack for interviewing people they've never met before. They were in our office for half a day and managed to pull together a series of videos that truly captured who we are.

Describe the video(s) and the process in detail.

They were 3 interview-style videos with 3-4 subjects per video.

• Set design
• Subject coaching & interviewing
• Broll
• Filming, editing, etc.
• They provided background music and graphics.

What was your vendors' project management or feedback process?

I worked with a project manager and had an on-site producer on the day of. All in, I worked with 3 folks at the Keywest officer but had a dedicated contact. It was nice to know the names/faces of all the people who were touching my project but also great to just have 1 point of contact.

Can you share any outcomes from the project that demonstrate progress or success?

The feedback from the team was great. It's rare to meet a vendor capable of capturing and telling our story well. Engagement on our LinkedIn page went up 400%+ during this particular campaign. We've been asked to have our video featured on other channels as well.

How effective was the workflow between your team and theirs?

Simple communication, emails were answered quickly and the videos were delivered on schedule. They got the venue before I did!

What did you find most impressive about this company?

I was blown away by Keywest's quality of work. They're a talented bunch, I've worked with them large projects previously. They put their all into every project, no matter how small.

Are there any areas for improvement?

This is a small thing but we learned a lot on the day of the shoot --I would've loved to get that guidance ahead of time to help make the day run more smoothly.

Please describe your company and your position there.

I am the National Marketing and Communications Senior Manager at Grant Thornton LLP, a leading accounting and business advisory firm providing audit, tax and advisory services. We are dedicated to helping our clients, colleagues, and communities thrive.

For what projects/services did your company hire Key West Video Inc.?

In 2019 we were launching a community initiative featuring organizations that were having a positive impact on the communities in which they live and work. We wanted to share their inspiring stories and capture the photos and short videos of a representative of the organizations that would be featured on our website. Our first community was PEI. We did not have the internal capabilities to produce this type of video or to capture the type of photography that we wanted for our website. This required someone to travel to each organizations to take unique and engaging photography.

What were your goals for this project?

For select organizations, we wanted a short video (2-3 minutes) that would capture their story, as well as capturing insights from other organizations (30-60 second video).

How did you select this vendor?

The firm has used Key West Video for much of its video requirements. They were able to provide what we required within our timeline and budget and are always great to work with. They have worked on related community-focused initiatives and this was a good fit.

Describe the video(s) and the process in detail.

We had identified community organizations that we wanted to feature in the long video format (2-3 minutes).  We provided Key West with a creative brief that outlined our objectives for the video, the story we wanted to tell and the types of interview quesitons we wanted asked. Our goal was to capture the video at the community organization's site. We outlined the expectations for community organizations for their video and photo shoot. Key West visisted each site to capture interviews and B-roll.

Key West was also invovled in photo shoots for additional community organizations and was able to capture footage around 1-2 key questions that could be used in short video insights online. Further they attended our live community event to capture video to create a short video of the celebration of those community organizations to be share internally and externally.

What was your vendors' project management or feedback process?

The vedor provided regular and consistent feedback on the process and timing. Videos were drafted and shared, allowing feedback for finalizng. Multiple images were provided, allowing for final selection.

Can you share any outcomes from the project that demonstrate progress or success?

We have successfully launched our website featuring the community organizations. The photography is engaging and captivating. The video's effectively capture the stories of these community organizations. The images are impactful in helping drive social media to view the website.

How effective was the workflow between your team and theirs?

Projects with Key West run smoothly and there is consistent and valued feedback and interaction with the team.

What did you find most impressive about this company?

The team is always responsive. They provide positive ideas and feedback. They act professionally and are always effective in engaging those they are filming or taking photos with.

Are there any areas for improvement?

No, there are none.