How did you select this vendor?
Key Medium had an impressive profile of working with similar organizations and organization/layout of those websites were an impressive model of what we hoped to achieve. Key Medium was competitive and offered a wide range of additional services.
Describe the project in detail.
Our team determined the goals of our website and information that was pertinent. Key Medium assessed our needs and helped us clarify the audiences for our different initiatives, and subsequently tailor our language and presentation for the appropriate audiences.
Furthermore, areas for improvement were met, such as needing a competitive mobile interface based on a large amount of users accessing our website via phone/tablet and addressing a need for a new color suite to meet modern standards for accessibility and usable display for end users.
What was the team composition?
Our organization included input and feedback from upper management, social media & marketing, information technology (for future maintenance purposes), and additional staff. Key Medium coordinated with all directly with a small team of point staff.
The site's improved usability made it easier for visitors to get an overview of the organization's services as well as finding the right reference materials. Key Medium worked directly with internal leadership to coordinate the project. They were prompt and had competitive prices.