What evidence can you share that demonstrates the impact of the engagement?
I’m 100% satisfied. It’s great to work with people that already understand the space. I now work with multiple people, some of whom are stronger in some areas than others. My job is to coach them, identify the gaps, and see how we can cover them. They know the space and the type of people they need. Most importantly, they either invest in the person to grow in the areas that they need to or we have a conversation and change the person to someone better suited for the project
How did Key Lime Interactive perform from a project management standpoint?
They're completely integrated into my team. I see them every day, we have weekly stand ups. The Key Lime manager comes to our office once a week to check in. I'm also part of their performance reviews. We have no issues. Everything goes very well in terms of communications.
What did you find most impressive about them?
I would reiterate the fact that they invest so much in their employees – that they care about them and make them feel part of a company that’s invested in them – which is different from many staffing companies. I think that’s something to highlight.
They're a company that's expanding. They're growing and have lots of employees on different projects. But you still get the feeling that you’re working with a small company that knows you by your first name. I can call Ania and, even though she’s super busy doing big deals, she always takes the time to chat with me and make sure I’m happy. We’ve built a friendship relationship that’s difficult with a large company. I value that a lot.
Are there any areas they could improve?
It’s hard to staff the right people. I talk to them about how, as they’re expanding, finding the right people can be at odds with growing quickly and scaling. I see that as a potential challenge and something I hope we will address. I wouldn’t want to get to a point where they become too big and the relationship changes. That’s the only thing I’m concerned about.
Do you have any advice for potential customers?
My personal preference is always to look for smaller companies where I can contribute to their growth by partnering. Who to partner with is not always about whose bid is cheaper. There are opportunities with smaller companies to build relationships. Maybe ask for a few reports or start on a smaller chuck of a project to see if they’re the right ones to continue on the larger project.