What evidence can you share that demonstrates the impact of the engagement?
KEXINO produced spot-on designs on their very first try, which was refreshing. I only had to make one aesthetic change in total. I'm overwhelmed at what I've seen so far, and I know the finishing touches are going to make me an extremely happy client. Every time I've gotten to work with them, KEXINO had been an excellent resource for useful information.
The sites they’ve sent me over the years are always beautifully designed. They create assets that stand out from the competition by including high quality and strategically placed colorful items in lovely settings. The last site they sent me was for a healthcare provider. Rather than having a dull feel to it, it caught my interest immediately. That client told me that KEXINO's new site design yielded an increase in revenue.
How did KEXINO perform from a project management standpoint?
They’ve been ahead of schedule on every task I’ve given them. They send friendly reminders to pay the invoices and never have an offensive or pushy mentality. Whenever we start a new phase, they politely help me to schedule and prioritize. This level of organization preempts having several haphazard facets that don't blend well together.
Communication now takes place about once a week and usually includes a polite reminder to send over the materials they need. The only thing holding this project up is me. KEXINO is instructive, informed, and never keeps me waiting. I've been nothing but happy with whole workflow so far. They have a simple payment process and even asked for my billing preference. That entire discussion took just five minutes. They send friendly e-mail reminders when the time comes to pay the invoice.
What did you find most impressive about them?
One of the more positive aspects of KEXINO is the owner's incredible eye for beauty. He’s an exciting and worldly individual with a great aesthetic sense. I enjoy our discussions because he understands photography, including the marketing and design aspects. His experience as a photographer adds value to the designs. Picking the right image to put inside of anything from a picture frame in your house to a website or social media is critical. The right piece of photography can sell everything. Since the day we met, the owner has been one of the few people whose advice I actually take. He has integrity and has never been wrong so far. I don't say that too often.
KEXINO is a team with professional integrity. They’ve earned my trust, which is a core value. What they quote me upfront is always what I pay at the end, even if challenges occur along the way. The price is worth it as long as I know they’re ethical. Other teams I've worked with changed the invoice whenever I turned my back. I never had to worry about that with KEXINO. I had total confidence in passing them the reigns and knowing they'd deliver what I needed.
Are there any areas they could improve?
Not that I know of, honestly. I can't say enough good things about them. In my busy life, I relish the fact that they’ll take care of any work I drop off for them to do.
Do you have any advice for potential customers?
Give KEXINO the first shot when you're looking for a vendor of their type. From a marketing and design standpoint, once you call, it will be easy for them to understand what you need.