What evidence can you share that demonstrates the impact of the engagement?
Despite the fact that we’ve only allocated a minimal amount of money to marketing, we’ve gained over 20,000 users and more than 30,000 pets. We’re at the point where we’re actually looking to secure big funding to take our numbers to the millions. I believe we can do that because they’ve built a great, scalable platform.
How did Kelsus perform from a project management standpoint?
Overall, it’s very good. As with anything, it’s definitely been a learning process for both sides. We’ve never made an app of this caliber before, and our app is one of their first social networking projects.
The team manages everything on Trello and Slack, from guiding us through the development process to keeping everything organized. Anytime there is an error, they treat it as a learning experience so that we can move forward. They’re professional about revising work, suggest cost-effective practices, and are conscientious of our budget and time.
What did you find most impressive about them?
I can’t say enough positive things about them. Rather than just building whatever we ask of them, Kelsus has been very helpful about leading us through the development process. As a self-funded startup, we don’t always know what we’re building, so they advise us on the most efficient ways to proceed.
Are there any areas they could improve?
No, there’s nothing that sticks out to me. Not all software development firms are created equal; Kelsus is a team that you can trust.
Do you have any advice for potential customers?
Maintaining a consistent dialogue is key to building a good working relationship. They’re good at managing everything that they do, but it’s still important for you to stay involved in all of the product decisions. Be aware of what’s going on, and you’ll be successful.