Kawach Technology pvt ltd

BACKGROUND

Please describe your company and position.

I am an Employee of Lumiere Bloom

Describe what your company does in a single sentence.

We provide high-quality beauty products that help our customers look and feel their best, all in one convenient shop.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kawach Technology pvt ltd to accomplish?

• I hired Kawach Technology Pvt. Ltd. to develop a professional e-commerce platform for my beauty shop.
• With the goal of expanding my business online, reaching more customers, and streamlining the process of selling products digitally.

SOLUTION

How did you find Kawach Technology pvt ltd?

Online Search

Why did you select Kawach Technology pvt ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Kawach Technology pvt ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the complete design, development, and deployment of a fully functional e-commerce website for my beauty shop using the Shopify platform. Kawach Technology Pvt. Ltd. was responsible for: Custom Website Design: Creating a visually appealing, mobile-responsive design that reflects my brand’s identity and appeals to my target audience.Product Catalog Setup: Uploading and organizing all beauty products, including images, descriptions, categories, and pricing.Payment Gateway Integration: Setting up secure and multiple payment options, including credit/debit cards, UPI, and wallets.Shipping & Tax Configuration: Implementing location-based shipping rates and automated tax calculations.SEO Optimization: Basic SEO setup including meta tags, product descriptions, and URL structures to improve visibility in search engines.Customer Account Features: Enabling customer registration, login, order tracking, and wishlisting.Third-Party App Integration: Integrating essential Shopify apps for marketing, reviews, and inventory management.Testing & Quality Assurance: Thorough testing across devices and browsers to ensure smooth performance and user experience.Training & Post-Launch Support: Providing guidance on how to manage the store and offering support after the site went live.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that clearly demonstrated its success:

Online Sales Growth: Within the first few weeks of launch, I saw a noticeable increase in online sales, with orders coming in from both existing and new customers.
Website Traffic Increase: The new e-commerce platform significantly boosted website traffic through improved SEO and a better user experience.
Customer Engagement: More customers began creating accounts, using the wishlist feature, and leaving positive product reviews—indicating higher engagement and satisfaction.
Operational Efficiency: Order management, inventory tracking, and payment processing became much more streamlined, saving time and reducing manual errors.
Mobile Conversions: With the mobile-optimized design, a large portion of orders started coming from mobile devices, improving conversion rates across platforms.
Brand Visibility: The professional and modern design helped enhance my brand's online presence and credibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kawach Technology Pvt. Ltd. demonstrated excellent project management throughout the entire development process. They followed a clear timeline and kept me informed at every stage, from the initial planning and design to development and final launch.

All key deliverables were completed on time, and in some cases, even ahead of schedule. Their team was highly organized, responsive, and easy to communicate with. Whenever I had questions or needed changes—whether it was a design tweak or adding new features—they responded quickly and professionally, always making sure I was satisfied with the results.

They also provided regular updates, shared progress reports, and involved me in key decisions, which made me feel confident and in control of the project. Overall, their commitment to timelines, transparency, and customer support was outstanding.

What was your primary form of communication with Kawach Technology pvt ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

I am absolutely thrilled with the e-commerce store that Kawach Technologies built for us. To be honest, I was initially skeptical about the cost-to-value ratio—I've worked with developers before, and the prices often seemed too high for what I was getting. But with Kawach, I was genuinely surprised by the quality of work delivered within our budget.

From the very beginning, they were attentive to our needs and offered creative solutions that I hadn’t even considered. The level of customization and attention to detail in the design was beyond what I expected. The store looks professional, functions flawlessly, and the features work exactly as we envisioned. Plus, it was delivered on time and within our agreed-upon price range, which is something I wasn’t expecting at all given the complexity of the features.

I’m also impressed by how well they handled all the technical aspects, including integrations with our inventory system, payment gateways, and SEO optimization—all of this in a way that feels seamless to our team. The value we received for the price we paid is honestly unparalleled.

We’re already seeing an uptick in sales, and customer feedback has been overwhelmingly positive. The site is easy to navigate, the checkout process is smooth, and we’re getting more traffic than we did with our old platform. I couldn't be happier with the results, and I would absolutely recommend Kawach Technologies to anyone looking to build a top-tier e-commerce store without breaking the bank.

Are there any areas for improvement or something Kawach Technology pvt ltd could have done differently?

From My side, Every thing Was good.

BACKGROUND

Please describe your company and position.

I am the Business Partner of a fabric supplier. 

Describe what your company does in a single sentence.

We are a leading cloth supplier, providing high-quality fabrics across India to meet the diverse needs of businesses and customers nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kawach Technology pvt ltd to accomplish?

• We hired Kawach Technology Pvt Ltd to develop a mobile app that allows our buyers, who previously placed orders via phone calls, to seamlessly place and manage their cloth orders directly through the app.

SOLUTION

How did you find Kawach Technology pvt ltd?

• Online Search
• Referral

Why did you select Kawach Technology pvt ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Kawach Technology pvt ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kawach Technology Pvt Ltd developed a mobile app for our business, enabling customers to place cloth orders seamlessly through their smartphones. The app offers a user-friendly interface for browsing products, selecting items, and completing orders, replacing the traditional phone call-based order process. Additionally, they created a backend dashboard, allowing us to manage product listings, track orders, and monitor customer activity. This solution has streamlined our order management, improved customer experience, and helped us scale our business by offering a more convenient and modern way for customers to interact with our brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate success include:

Increased Order Volume: There was a significant rise in the number of orders placed through the app, reducing the reliance on phone-based orders.
Operational Efficiency: The backend dashboard streamlined order processing, reducing manual effort  and speeding up order fulfillment times.
Revenue Growth: We are now able to see our real-time revenue growth for the business directly on the dashboard, providing valuable insights into performance.
Daily Sales & Profit Tracking: The dashboard enables us to monitor our daily sales and profit in real-time.
Promotional Offers: Kawach Technology also added a dedicated page on dashboard to allow us to give special offers to customers during any occasion, enhancing customer retention and boosting sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kawach Technology Pvt Ltd's project management was highly efficient and responsive. They delivered all project milestones on time. The development process was well-organized, with clear communication at each stage, ensuring that we were always updated on progress. Whenever we had specific needs or changes, they were quick to respond and flexible in making adjustments without causing delays. Their team was proactive in identifying potential issues and offering solutions ahead of time, ensuring smooth progress. Overall, their ability to meet deadlines and respond to our requirements made the collaboration seamless and successful.

What was your primary form of communication with Kawach Technology pvt ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Kawach Technology Pvt Ltd was their exceptional project management and customer-focused approach. The project manager was incredibly friendly and approachable, always taking the time to thoroughly explain each module of the app and dashboard. They made sure we understood how the system would work, from placing new products to managing orders and tracking real-time sales. Their transparency and willingness to walk us through every detail gave us confidence in the project. We highly recommend Kawach Technology for their professionalism, expertise, and outstanding customer support throughout the entire process.

Are there any areas for improvement or something Kawach Technology pvt ltd could have done differently?

One area for improvement could be providing more in-depth training sessions for our team at the start. While the app and dashboard are intuitive, a comprehensive onboarding session would have helped us get up to speed even faster and maximize the features from day one. That said, their support throughout the process was excellent, and any minor learning curve was easily overcome with their guidance.