What evidence can you share that demonstrates the impact of the engagement?
The quality of Kasra’s work on the animation end was good.
How did Kasra Design perform from a project management standpoint?
They performed sincerely well. They communicated regularly and clearly. I managed the project, and I’ve been traveling a lot this year. There were some delayed responses on my end, but Kasra was on top of the work.
What did you find most impressive about them?
I appreciated their professionalism and the fact that they were always communicating. I was always actively included in what was going on, and they were clear about what they needed from me. This helped a lot, especially when dealing with multiple projects. On top of that, the quality of their animation is definitely worth the funds in terms of how polished it is.
Are there any areas they could improve?
We implemented a live-recording component that involved our CEO, and there were a few variables that weren’t handled well on the audio side. The recordings had too much echo because we made them in an open space in a studio. We could hear a tunnel sound during my boss’s speaking parts, but Kasra fixed the mistake. I wish we’d known about that variable before recording it.
The voiceover talent is an improvement point. They gave us a lot of samples to choose from. Then, they sent us two versions for the choices we made. The energy was there, but more variation on the presentation style would have been better. Showing more than just two variations would’ve been good or they could’ve had us in a call during the recording process to give a few pointers. We could’ve navigated the voiceover feel that way to get a tone that was closer to what we were going for. I gave Kasra clear feedback, and they were on board with it. The voiceover was professional, but, in terms of overall tone, I would have liked more life out of the voice used.
Do you have any advice for future clients of theirs?
Clients should give them a clear brief that describes the desired feel. Kasra Design offers a lot of voice options; the client needs to get involved in that process, as opposed to just having the final audio delivered.