Kanda is a reliable full-service Software Engineering, Digital Transformation and QA partner specializing in the development of time-sensitive and innovative SaaS, Mobile and On-premises solutions. To every project, we bring a combination of domain expertise, exceptional engineering talent, rigorous best practices, commitment to the protection of client’s IP and accountability of a US company with over three decades of impeccable reputation.
With over 30 years of experience under our belt, Kanda has successfully delivered well over three thousand solutions to hundreds of clients. Our customers vary from large corporations to disruptive startups, from software vendors and SaaS companies to digital healthcare innovators, app vendors, marketing firms, financial services providers, publishers, and educational institutions.
What Sets Us Apart:
• Exceptional Success Rate: Over 95% of our projects reach the marketplace • Client-Centric Approach: Tailored teams and methodologies to meet specific client needs • Two-Shore Delivery Model: U.S. based management with technical teams in Europe and Latin America • Top-Tier Talent: Highly skilled professionals with master's degrees, 10+ years of experience, and Agile certification
Our Proven Track Record:
Billions of dollars in revenue generated for our clients
Trusted by startups and industry giants alike Johnson and Johnson, Dell, Astellas
Named by Inc. Magazine as one of the 500/5000 Fastest Growing Privately Held Companies in the US for 8 consecutive years.
Kanda Software offers competitive pricing and good value for cost, with clients noting budget alignment and satisfaction. Project costs reported include $300,000 annually and $6,000 monthly. Their flexible engagement model and responsiveness contribute to positive client experiences.
Kanda Software excels in developing custom applications and modernizing legacy systems. Their expertise spans various industries, including healthcare, fintech, and education, delivering tailored solutions that meet specific client needs.
Flexible and Adaptable to Client Needs
Kanda Software demonstrates flexibility and adaptability, quickly scaling resources and adjusting to project changes. This responsiveness is crucial for clients with evolving requirements and complex projects.
Outstanding Team Integration and Collaboration
Kanda Software integrates seamlessly with client teams, effectively functioning as an extension of their workforce. This collaborative approach is highly valued, allowing for smooth workflows and efficient project execution.
Challenges with Initial Communication
Some clients experienced initial communication challenges, which were resolved through proactive efforts. This highlights an area for improvement but also demonstrates Kanda's commitment to client satisfaction.
Proactive Problem Solving and Support
Kanda Software is proactive in addressing challenges, offering solutions promptly and effectively. Their support extends beyond standard expectations, ensuring client satisfaction and project success.
High-Quality Deliverables and Attention to Detail
Clients consistently commend Kanda Software for their high-quality work and meticulous attention to detail. Their deliverables meet or exceed expectations, showcasing their commitment to excellence.
“I would not hesitate to hire them again, both from engineering and quality standpoints.”
Jun 29, 2020
Former SVP of Technology, SERMO
John Gurman
Healthcare
New York City, New York
201-500 Employees
Phone Interview
Verified
Kanda Software provided QA and development resources to a social platform for physicians. They helped build and validate the social network server. They also worked on a self-service marketing SaaS platform.
Kanda Software proved to be top-notch in terms of their technical skills and high-quality deliverables. The detail-oriented team communicated seamlessly and managed the project well, despite a time zone difference. Their industry knowledge and technology insights added value to the partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m currently the VP of engineering operations and data at Seniorlink Incorporated. Our product helps facilitate communication with caregivers, coaching them through helping people stay at home.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Kanda Software?
I worked with Kanda Software at my former company SERMO. We did two things at SERMO: we had a social network for doctors, and then to fund that social network, we did marketing and research surveys into that same user base. I joined SERMO as the director of engineering and then became SVP of engineering. Kanda Software provided team augmentation services.
SOLUTION
What was the scope of their involvement?
Kanda Software provided both QA and development resources to our team on an ongoing basis. The development group helped us build the social network server, and then the QA group helped validate that server. They also worked on our self-service marketing SaaS platform.
What is the team composition?
That team fluctuated between 4–7 people.
How did you come to work with Kanda Software?
When I joined SERMO, they had a preexisting relationship with Kanda Software. I continued to grow the relationship with them and actually brought more people on to get additional skillsets.
How much have you invested with them?
We spent around $300,000 a year.
What is the status of this engagement?
I started working with them in February 2013, and that lasted until October 2015.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I would not hesitate to hire them again, both from engineering and quality standpoints. Their engineers are top-notch in terms of technical and communication skills. They matched our current group from both a quality and a performance velocity aspect.
We found them to be very knowledgeable and critical thinkers with excellent communication. I have never seen validation people find bugs so detailed in my career.
How did Kanda Software perform from a project management standpoint?
We ran everything in an agile fashion, and they joined all of our team meetings and standups. Management from that regard was very easy; they were actually full members of the team. We used Atlassian Jira and Confluence. They were remote and based in Belarus, but it was easy to manage them; they tended to work around our business hours, which meant working a bit later in their day.
As for higher-level relationship management, we’d meet with Tibor (President) and Alex (Founder & CEO) quarterly or at least twice a year to talk about the relationship and how things were going. They were good at both project management and business relationship levels.
What did you find most impressive about them?
It would’ve been a nonstarter if they weren’t valuable assets. My favorite part of working together was learning about the industry and talking about where things were headed, both from an Eastern European sourcing standpoint but also a technology standpoint. It was great to have conversations with Tibor and Alex about next steps because they had a breadth of contacts in the industry that they would talk to. Bringing some of that to our conversation helped me to guide the team and determine how to grow. It was a tremendous benefit for the growth of the company, not just the development team.
Are there any areas they could improve?
If I did have any criticism or something they could improve upon, I’d have the conversation with them, and it would get remedied. I think onboarding sometimes took a little bit longer than we expected, but for our type of work, it was less of an issue because it was long-term. It tended to take a bit longer to get them up to speed, but once we did, it ran great.
Any advice for potential customers?
Keep the communication dialogue open – it’s very beneficial. Also, work as team members.
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Design & Development for Education Company
AI DevelopmentApplication TestingCustom Software Development
Confidential
May 2024 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"Kanda's ability to respond to our needs with their hands-on support and proactive communication make us feel valued."
Nov 20, 2024
Co-Director, Crafting Minds Group
Sarah Gannon
Education
Arlington, Massachusetts
1-10 Employees
Online Review
Verified
Kanda Software has designed and developed a web app for an education company. The team has conceptualized the app, reviewed the client's resources and tools, conducted weekly tests, and refined functionality.
The project's success has relied heavily on Kanda Software's creation of a comprehensive scope and prompt engineer. The team's work ensures a visually appealing app with robust functionality. Kanda Software communicates needs effectively, delegates responsibilities, and is incredibly responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Director of Crafting Minds Group
Describe what your company does in a single sentence.
Crafting Minds Group is a boutique professional development provider and curriciulum development comapny focusing on literacy insruction in grades K-5. We empower educators and district level decision makers with knowledge, tools and resoucres to foster strong foundational literacy skills in students.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kanda Software to accomplish?
Develop a fully customizable literacy lesson plan tailored specifically to students' reading needs.
SOLUTION
How did you find Kanda Software?
Referral
Why did you select Kanda Software over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Kanda Software were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Kanda team collaborated closely with us to fully understand our ideas, current business model, and our practices consulting and designing resources for elementary teachers. They conducted a thorough review of the resources and tools we were using and spent time learning what was important to our clients. From there, they helped conceptualize and desgin the web application. Weekly tests, check-ins, and meetings ensured the team understood the nuances needed for the tool to be successful. Once the application was functioning, the team continued to improve and refined the functionality, working hard to create the best possible version of the appilcation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The success of the project relied heavily on the creation of a comprehensive scope and sequence of literacy concepts. This document served as a foundational guide for the project and enabled the prompt engineer to systematically fine-tune requests and adjust parameters to consistently achieve the best possible output. Once the scope and sequence was estabilshed, the prompt engineer seemlessly coordinated with both the front and back-end development teams. This collaboration ensured that the functionality of the application was robust, but also visually appealing. Frequent meetings to fine-tune aspects of the application resulted in a user-friendly tool that we can't wait to launch to educators all over the world.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project managers effectievly communicated the needs of our project to the appropriate team members. They cooridnated and summarized meetings, delegated responsibilites, and helped trouble shoot as needed. The Kanda team was incredibly responsive to our needs throughout the entire project.
What was your primary form of communication with Kanda Software?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Kanda's ability to respond to our needs with their hands-on support and proactive communication make us feel valued and confident in the work they were doing.
Are there any areas for improvement or something Kanda Software could have done differently?
Our project lead changed half-way through, and this resulted in a bit of a bumpy road. Once the new project manager was brought up to speed, the project refocused and was back on track.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mgmt Software & Mobile App Dev for Appliances Manufacturer
Custom Software DevelopmentMobile App Development
Confidential
Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Kanda Software is very transparent with their project management."
An orthodontic appliances manufacturer has hired Kanda Software to develop a HIPAA-compliant laboratory management solution. The team has also created a portal for prescription submission and a mobile app.
Thanks to Kanda Software's efforts, the client has expanded and continued operations throughout the COVID-19 pandemic. The team is transparent, consistently delivers timely items, and promptly addresses the client's needs. Kanda Software's dedication to understanding the client's needs is unique.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Content Director of an Orthodontic Appliances Manufacturer
Describe what your company does in a single sentence.
A leading manufacturer of orthodontic appliances since 1976.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kanda Software to accomplish?
Create a HIPAA compliant laboratory management software
Create a custom portal for prescription submission and management
SOLUTION
How did you find Kanda Software?
Referral
Why did you select Kanda Software over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Kanda Software were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Kanda Software was tasked with creating a full laboratory management software, unlike anything exisiting on the market at the time, to allow for clients to submit new orders and manage their active cases. This software also needed to function as operations and financial management for the company.
Key deliverables include:
Cloud-based software
Mobile appliation
Support services
Databse management and integration
API development and integration
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The software deployed in early 2019 has successfully managed one of the largest orthodontic laboratories in the country to this day. We were able to weather the pandemic largely because of the flexibility this software enabled our technicians to have, by managing work orders from home and allowing consistent communication between our team and our clients. We also regularly receive updates from our clients comparing our prescription submission features with others in the industry, and receive consistent feedback that our platform is more user-friendly and intuitive than other otpions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Kanda Software is very transparent with their project management, and we have consistently had a view into what tasks are expected in each sprint, and their status. Tasks are consistently delivered on time, and our needs are always attended to as quickly as possible. This often includes actions like reprioritizing tasks into smaller sprints, releasing interim hotfixes, and the like, if ever we need items sooner.
What was your primary form of communication with Kanda Software?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Our team at Kanda is very dedicated to ensuring they understand the needs of our business, and our overall goals when suggesting new features or tickets. They use this understanding to guide the development toward the best solution. Given that we have a more limited scope of development understanding, this is critical for us because it ensures that we are getting the truly correct solution for our underlying problem.
Are there any areas for improvement or something Kanda Software could have done differently?
In the beginning of our project, we had some differences in communication style that took some attention to work out. However, since those early days, we have not had any issues, and contribute that to the proactive approach that was taken to ensure communication was consistent, and not only in response to issues. Kanda has dedicated considerable time and attention to us in this effort.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Frontend Dev & System Modernization for Cloud Security Co
Application Management & SupportCustom Software Development
Confidential
June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The quality of Kanda's engineers has been consistently outstanding."
Oct 4, 2024
Chief Development Officer, Lookout
John Scano
Information technology
Boston, Massachusetts
201-500 Employees
Online Review
Verified
Kanda Software has developed a new frontend and modernized a legacy system for a data-centric cloud security company. The team has also provided engineering support for the client's product deployment.
Kanda Software has successfully delivered solutions at an enterprise level, and their contributions have been instrumental to the client's success. The team has consistently provided outstanding quality and seamlessly integrated with the client's team. They've also been flexible and nimble.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Development Officer of Lookout
Describe what your company does in a single sentence.
As the leading provider of Data-Centric Cloud Security, we set a new standard for helping businesses protect the sensitive data and information they care about most.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kanda Software to accomplish?
Develop a new front-end and modernize a legacy system.
SOLUTION
How did you find Kanda Software?
Referral
Why did you select Kanda Software over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Kanda Software were assigned to this project?
30
Describe the scope of work in detail. Please include a summary of key deliverables.
New front end developmemt
Legacy system modernization
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our collaboration with Kanda has led to significant successes.
It included a large-scale deployment for a tier-one mobile carrier, which impacted over 12 million subscribers across the U.S.
Additionally, Kanda supported Lookout in deploying our own product globally, serving over 10 million active monthly users.
The scale and impact of these projects were a direct result of Kanda's ability to deliver solutions at an enterprise level, and their contributions have been instrumental to our success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The quality of Kanda's engineers has been consistently outstanding. The success we had building and deploying solutions at scale is a testament to Kanda’s ability to provide top-tier talent.
They delivered high-quality work on a very complex project that required specialized skills that are not easy to find.
The Kanda engineers have also seamlessly integrated with our teams, becoming an extension of our own workforce.
The Kanda project managers provided detailed data-driven updates that gave me confidence that the projects were on track.
This proactive approach and their willingness to own the outcomes made it possible for us to deliver on time and meet our high standards, even under challenging circumstances.
What was your primary form of communication with Kanda Software?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Kanda’s commitment to our success was clearly evident from how flexible and nimble they have been throughout our relationships.
The ability to quickly scale up resources has been crucial for us, especially when working with large, demanding clients like a tier-one mobile carrier.
We were able to ramp up a team of over 30 engineers in just six weeks, which is no small feat.
They also adapted quickly when unexpected challenges arose.
This kind of responsiveness and flexibility is something I haven't seen with other providers.
Are there any areas for improvement or something Kanda Software could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development Staff Aug for FinTech Company
Custom Software DevelopmentIT Staff Augmentation
Confidential
Nov. 2023 - Ongoing
5.0
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"I am very satisfied with Kanda Software."
Sep 30, 2024
CTO, FinTech Company
Jim Butler
Financial services
Boston, Massachusetts
51-200 Employees
Online Review
Verified
Kanda Software provides staff augmentation services for a fintech company. The team augments the client's R&D team, executing a mix of front- and backend development tasks.
Kanda Software performs well and collaborates effectively with the client's internal team. The team works under an Agile methodology and communicates primarily via emails and messaging apps. Their leadership and ability to source talented engineers have impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of a fintech company
Describe what your company does in a single sentence.
We are a digital transaction platform built for real estate professionals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kanda Software to accomplish?
To augment our Engineering teams in a cost efficient way that would afford us the flexibility to scale up or down as our needs evolve..
SOLUTION
How did you find Kanda Software?
Previous Engagement
Why did you select Kanda Software over others?
Pricing fit our budget
Company values aligned
Previous positive experience
How many teammates from Kanda Software were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Kanda engineers augmented our existing R&D teams executing a mix of front-end and back-end development tasks in support of our product roadmaps.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
There were no specific metrics per se as the project was essentially to augment existing teams in fullfilling their current roadmaps, but the Kanda staff performed very well and as solid engineering colleagues.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Given that the project was of a staff augmentation nature, project management was based on our normal Agile methodology involving the teams in which the Kanda engineers were embedded. The Kanda staff participated fully as teammates.
What was your primary form of communication with Kanda Software?
Email or Messaging App
What did you find most impressive or unique about this company?
This is the third client company from which I've engaged Kanda. One of the reasons I keep coming back is that they have always been able to source real engineers rather than just coders; people who think things through and push back when they believe they have better ideas. The leadership at Kanda also understands that this is a people-first business, both outward to their clients and inward to their professionals. Their partnership network gives them incredible global reach.
Are there any areas for improvement or something Kanda Software could have done differently?
I am very satisfied with Kanda Software, which is why I'm a third time customer.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I have recommended Kanda many times.
QA & Dev Support for SaaS Platform
Custom Software Development
$200,000 to $999,999
Apr. 2015 - May 2018
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"As diligent outside thinkers that performed great work, Kanda helped shape the vision of our company."
Jun 16, 2020
Lead Solutions Architect, Docurated
Daniel Ruvinsky
IT Services
New York City, New York
51-200 Employees
Phone Interview
Verified
Kanda provided manual QA testing for a SaaS solution. They grew alongside the client, helping implement an automation platform and write user training manuals.
Thanks to Kanda’s efforts, the client was acquired by another company, a major goal. Kanda’s diligence, attention to detail, and systematic approach made for a successful partnership. Their willingness to work hard and solve problems as they arose stood out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the former lead solutions architect for Docurated. It’s a sales enablement platform SaaS solution where I handled customer success and had more of a client services role there. I was there from 2013 until the end of December 2019.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Kanda Software?
We were looking to scale Docurated business in our platform, but we were hitting a wall in terms of QA resources.
SOLUTION
What was the scope of their involvement?
The main allocation that we asked Kanda to perform was the QA function. They also supported various other roles, but we started with manual QA testing and went from there.
After we got started, we then outlined and introduced the automation platform because it was a SaaS web-based application that was continuously growing. To be able to scale and meet our customer demands, Kanda helped a lot with manual testing but also implemented work with us to overview the automation platform.
Because of us being a small startup, customers needed support and training. Kanda allocated another resource as well who was a tech writer. She would shadow the QA counterpart and create user guides and training materials for our customer base.
What is the team composition?
Kanda gave us two full QA resources who were working primarily with me to design, implement, and test various things. The on-demand technical writer wasn’t full-time but was always available to work when needed. We also had our account manager who we would interact with on and off.
How did you come to work with Kanda Software?
One of my close friends in Boston was working at one of the startups there. He found Kanda and leveraged them for QA and development resources pretty heavily. We were talking, and I mentioned that we were looking to augment and improve our QA response. He recommended Kanda to us. They are local in Boston and just down the street from where I lived, so I went to see the VP of account management and we began talking.
How much have you invested in them?
We spent approximately $6,000 a month during those three years.
What is the status of this engagement?
We hired them in April 2015, and we phased them out in May 2018. Docurated was actually acquired by another company that had internal QA resources. They started to migrate Kanda out and by May of 2018, we ended our engagement with Kanda.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
There is always that kind of stigma in hiring someone overseas: people might think the work will never get done or there might be trouble with communicating. With Kanda, all those things we thought we might see were proven wrong. They were probably even more responsive than my colleagues in the office.
As diligent outside thinkers that performed great work, Kanda helped shape the vision of our company. I appreciate how much care, detail, and testing performance they put into our partnership. It also helped us get acquired by another company, which was very important for us.
How did Kanda Software perform from a project management standpoint?
In terms of project management, we ran a pretty extensive Jira and Confluence implementation with them. They were super proficient with Jira so we had a lot of integration in terms of ticketing and an agile framework implementation and we ran all of that with them.
Obviously, because there is a seven-hour time difference, it was slightly challenging to have a daily standup. At the same time, it was great because we would plan activities the night before, and they would work through the night because that was their daytime. When we got to the office in the morning, we would have debriefings and meetings with them. By having that project planning and schedule, we created more efficiency. And because of the time difference, we had 24-hour coverage of our application, which was really beneficial.
What did you find most impressive about them?
When they were leaving in 2018, I had a conversation with them. They told me how much they loved the project and the people. They were always available to help even outside of their allocated hours. Kanda had a per-hour model, but they were always willing to jump on the project really quickly. There were challenges with our SaaS applications, but they were always upbeat and ready to learn and help our engineering team. They were always learning, and they had great personalities and people.
Are there any areas they could improve?
I’ve given them this feedback, but Kanda was good at following instructions almost to a fault. It was amazing they always followed what we presented, especially when I wasn’t working with them, but that also prevented them from doing outside implementation. I hoped that they would stop and see if there was something that I hadn't thought of, but that meticulous approach prevented Kanda from exploring more of the app. I had to always give them the instructions; otherwise, they would be dependent on me. That was only a minor thing, though. Otherwise, they were really, really good.
Do you have any advice for potential customers?
You should let them be on their own but guide them from a knowledge and system perspective. They are really bright people that may create testing scenarios that you might not think of. Let them run a little bit on their own because you might see a lot of benefits from that.
RATINGS
5.0
"It was a great experience. I am continuously trying to explore them for my other ventures."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
"They were a little on the high side compared to others."
Willing to Refer
5.0
NPS
Software Suite Dev for Single Technology Platform
Custom Software Development
Confidential
Sep. 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Management has always been willing to work with us to support our changing needs."
May 30, 2020
Head of Product, Single Technology Platform
Anonymous
Healthcare
Burlington, Massachusetts
11-50 Employees
Online Review
Verified
Kanda Software is developing the suite of software solutions necessary for business development, maintenance, and support. This includes integrations with customers and third-party companies.
Acting as a partner, Kanda Software has been crucial to the client's growth and they consistently provide high-quality services and support. Their project management skills have always been terrific. The overall experience has been overwhelmingly positive and they always help the client meet goals.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Our company is the first, single technology platform used by oncologists, labs and payers that streamlines workflow and facilitates real-time alignment in precision medicine. The company obviates the need for traditional prior authorization, enabling value-based care while quickly giving patients the most appropriate, evidence-supported options when time matters most. I work here as the Head of Product, where I oversee all software development of our products.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Kanda Software?
To develop the suite of software solutions necessary for our business development, maintenance, and support.
What were your goals for this project?
To develop a suite of software solutions consistent with our business development and product needs. These products were rolled out for production use to end-users, as well as internal employees.
SOLUTION
How did you select this vendor?
They were selected by our previous CTO.
Describe the project and the services they provided in detail.
Develop the suite of software solutions, including integrations with customers/partners third party companies.
What was the team composition?
The scope and size f the team has changed over time. But for the past several years, the team has included developers, DevOps engineers, QA analysts, and architects.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Kanda has been an amazing partner during our time working together. They have been able to respond to our changing needs by providing quality resources quickly, and working with us to resolve any issues. They have been integral to our company growth, consistently providing high quality services and support, and maintaining open and responsive channels for communication.
How was project management arranged and how effective was it?
Project management has always been terrific. We consistently hit our goals and milestones, and have rarely faced significant bugs or issues.
What did you find most impressive about this company?
The quality of the Kanda resources have always been very high. And management has always been willing to work with us to support our changing needs.
Are there any areas for improvement?
Very little can be improved, as our experience has been overwhelmingly positive. There has been some occasional developer turnover, which is not uncommon, but Kanda has always worked with us to make the transition as smooth and efficient as possible.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Search Engine Dev for Research Materials Archive
Custom Software DevelopmentOther Design
$50,000 to $199,999
May - July 2005
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“Their technical knowledge is excellent, and I know I can rely on them as a technology partner.”
May 26, 2020
Owner, OpinionArchives
Joseph Collins
Education
Boston, Massachusetts
1-10 Employees
Phone Interview
Verified
Kanda Software created the frontend design and user flow of a search engine for an academic research materials company. They focused their attention on creating a uniform solution that would last many years.
Showcasing flexibility, the team produced the required search engine deliverables on time, and according to the predicted budget. The final platform has impressed customers and the internal staff, withstanding the test of time. Their attentive project management style was a hallmark of their work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and owner of a company that provides research materials to academic libraries. It’s a collection of magazines and the oldest political journals in the country.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Kanda Software?
They were responsible for developing a platform for us.
SOLUTION
What was the scope of their involvement?
They were to build a search engine that would can across all of our content and provide relevant, fast responses to the queries inputted by our users. We asked them to design the system itself. It was kept for it to be a uniform solution that delivered fast results.
What is the team composition?
I worked with about 5–6 people, including a project manager.
How did you come to work with Kanda Software?
I knew of them before I started this engagement. While working as a sales representative in a previous role, I contracted them to handle projects that our companies weren’t staffed to do. That was about 25 years ago. I was satisfied with their work then, so I hired them for this work as well.
What is the status of this engagement?
We collaborated in 2005, and it was about a three-month effort.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They prioritized the project and delivered it on time and according to our budget. Their work withstood the test of time. We still use the solution today, and their willingness to host the solution for us has allowed us to stay up to date technologically. Our customers enjoy the solution, and it still serves its purpose effectively.
How did Kanda Software perform from a project management standpoint?
They put together a very detailed proposal. From there, they followed through on the features and requirements. We communicated via phone and email. They were very responsive and gave me regular status reports and updates.
What did you find most impressive about them?
Their technical knowledge is excellent, and I know I can rely on them as a technology partner. They have always been able to provide feedback based on their expertise.
Are there any areas they could improve?
No, I have no complaints.
Do you have any advice for potential customers?
Start the engagement with a strong idea of what you need from them. Their design process is able to accommodate changing needs.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"I’d absolutely recommend them.
Quality Assurance for Online Healthcare IT Company
IT Managed Services
$200,000 to $999,999
Jan. 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“Their attention to detail and ability to pick up complex things in our product is impressive.”
May 22, 2020
VP of Product, par8o
Roc Hargrove
Healthcare
Boston, Massachusetts
11-50 Employees
Phone Interview
Verified
Kanda Software provides QA testing and regression testing for an online healthcare IT company.
Kanda Software’s work has been exceptional. The team is responsive, well documented, and produces high-quality work. Customers can expect an attentive team that’s reliable to a T.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the SVP of product at a healthcare IT company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Kanda Software?
We needed QA help for our software team.
SOLUTION
What was the scope of their involvement?
We do our development in-house, and Kanda does quality assurance testing on every single ticket, as well as regression testing on all of the code we ship.
What is the team composition?
We work with 1-3 members of their team, depending on our needs.
How much have you invested with them?
We’ve spent $800,000 over the years.
What is the status of this engagement?
We started working together in 2013, and we’ve stayed together ever since.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Every time we’ve been assigned a new resource, they’ve already been trained, which makes things easy for us. Their quality of work is always really good. Anytime we have any issues, which have been extremely rare, we’ve been able to work with them through it. They’re very responsive. We’re very happy with them.
How did Kanda Software perform from a project management standpoint?
We communicate on a daily basis via Slack and have bi-weekly calls to discuss the scope of what we're working on in our next sprint. We give them tickets to review every day and they hold to an SLA (Service Level Agreement) of getting our engineers feedback on the tickets within 24 hours of them deploying the feature.
What did you find most impressive about them?
Their attention to detail and ability to pick up complex things in our product is impressive. They’re well documented and recall requirements for software that I designed.
Are there any areas they could improve?
Occasionally, we’ve had resources where there’s a bit of a language barrier. Whenever we’ve had issues, the management team has resolved them very quickly.
Do you have any advice for potential customers?
My advice is to set up a steady stream of communication and be clear what you’re asking of them to do.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev Support for Health Investment Platform
Custom Software DevelopmentWeb Development
$200,000 to $999,999
May 2017 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
“They’re a mature, thoughtful, conscientious team that’s always a pleasure to work with.”
May 20, 2020
CEO, Fintech Company
Anonymous
Financial services
Belmont, Massachusetts
1-10 Employees
Phone Interview
Verified
Kanda Software created an app for financial advisors and investors to create reporting and assessments while managing wealth around clients' health. They incorporated a billing service into the solution.
Demonstrating attention to detail and quick response times to arising needs, the team delivers high-quality work. When problems pop up, they're able to nimbly correct them. The well-managed team boasted transparency and strong organizational skills.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and CEO of a tech solutions company that allows financial advisors to effectively plan and engage with clients around health and aging.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Kanda Software?
They helped us create our application for financial advisors and individual investors.
SOLUTION
What was the scope of their involvement?
They were responsible for building a reporting and assessment app for investors and advisors. It can generate scoring and healthcare cost estimates. We also offer educational materials and a matching service that pairs investors to advisors. They’ve integrated a billing service that allows users to pay quarterly or annually.
What is the team composition?
I usually interact with 3–4 people at a time, including a project manager and a few programmers.
How did you come to work with Kanda Software?
I was referred to them by a friend who knew someone who had collaborated with them in the past.
How much have you invested with them?
We’ve spent about $500,000 on the project.
What is the status of this engagement?
We started working with them in May 2017, and our relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The quality of their work is very high. When they make mistakes, they correct them quickly. Their attentiveness and responsiveness have been good, as they complete tasks in a timely manner.
How did Kanda Software perform from a project management standpoint?
They’re very well-managed. We use a project management system that we use for specs, meeting notes, and other documentation. They manage most of that, but I can make updates if needed. We email on a daily basis and have a meeting over the phone with them once every week. They also update their QA site regularly, so we’re able to review their work.
What did you find most impressive about them?
They’re a mature, thoughtful, conscientious team that’s always a pleasure to work with. When I ask them to do something, they do it.
Are there any areas they could improve?
Early on, they could’ve done a bit better of a job with QA, but we’ve addressed that at this point.
Do you have any advice for potential customers?
When giving them a spec or estimate, make sure that they understand what you need. If you’re more specific than you think you need to be, there is less of a chance that they’ll misinterpret your needs. I highly recommend working with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
"They provide very good value."
Willing to Refer
5.0
NPS
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