What evidence can you share that demonstrates the impact of the engagement?
I was satisfied with the work JustCoded completed. The client was even happier. The site launched on time, and we’re currently in maintenance mode. We’ve taken over on the frontend side now that the heavy work is done. We certainly didn’t stop working with JustCoded because of anything negative; we didn’t need their labor anymore.
How did JustCoded perform from a project management standpoint?
JustCoded did a fantastic job of communicating with us. Vadim was proactive, keeping us in the know over any contract renewals, holidays, or vacation time. Sabina was prompt in setting up meetings. She was always willing to get on the phone and talk at any time.
I’m based in Europe, so I’m used to not communicating with native English speakers. But for people in our Boston office, it’s not something they regularly deal with. Sabina lived in the US for a period of time, so communicating with her was seamless. Everybody understood what was expected from both sides of the deal. They were simply easy to get along with.
What did you find most impressive about them?
There were times when we were waiting on approval for certain pieces of work. Instead of sitting around, their team would let us know that they would be finished with a task and needed something else to work on. They were proactive about making sure work was getting done. They didn’t sit around and get paid for nothing.
Are there any areas they could improve?
JustCoded is a smaller company with a lot of other work to do, so I understand that this happens. But we had a great set of guys in the beginning that ended up changing and were put on another project. The continuity was a bit troublesome. New developers had to learn and get comfortable, which may have slowed down the process, even though the work was still delivered quickly.
If we were to go back and work with them on another project, I would stipulate ahead of time that we would work with the same people throughout the project. I believe that produces higher quality work and processes.
Do you have any advice for potential customers?
Be open to communication. Sometimes it’s difficult when you’re not sitting in an office and can’t walk over to their desk and relate what you need. JustCoded is a distance away from us, and even farther from our team in Boston. You have to get on the phone rather than assuming somebody understands what they need to do. Make sure they truly understand. That’s a general guideline I would recommend to anybody who is working with a consultant or anyone externally.