Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Speaker A: Jones Social PR's work has definitely been successful, not only in producing tangible TV and print appearances, but also in terms of the feedback which we've gotten from the people that Jones Social PR reached out to. Knowing about any resistance that Jones Social PR met along the way has been very helpful for us, personally and professionally, in helping us guide our business.
One of the great things that Jones Social PR did for us was to help build relationships. Almost 90% of the people that Jones Social PR introduced us to, have stayed in touch for additional press exposure. People have told us that Jones Social PR is one of the most professional agencies which they've seen, which is important in influencing their decision to continue working with us. Jones Social PR's effort goes beyond press contacts. We have appeared on multiple channels, and on multiple occasions with the same person.
The general feed-back which we've gotten from these press outlets is that they loved working with our PR team, and that they found them to be professional and very thorough. Jones Social PR has been able to establish wonderful relationships for us, past the first introduction.
How did Jones Social PR perform from a project management standpoint?
Speaker A: Jones Social PR's accessibility is wonderful. They've gotten back to us immediately and are there through any situation. There is no guessing work. Jones Social PR communicated and informed us of all of their efforts. This feedback can sometimes be hard to hear, but it's definitely helpful if we're trying to grow our business and products.
What did you find most impressive about Jones Social PR?
Speaker B: We always know where we're at with Jones Social PR. They let us know what channels they've reached out to, as well as what our progress is.
Are there any areas Jones Social PR could improve?
Speaker A: Most PR firms need to create a family environment which would allow us to utilize each other's strengths and talent. It would be nice to have the ability to meet other clients of theirs, and see if we could build personal and professional relationships, as well as making cross-promoting efforts.
What tips or recommendations could you share that might increase the likelihood of success with Jones Social PR?
Speaker B: My advice would be for any client to outline what their intentions are, communicating a detailed list of goals and expectations. This will give the PR firm a chance to communicate what they can actually execute for the client.