What evidence can you share that demonstrates the impact of the engagement?
This was a complicated app with a lot of features, but we worked together to create a successful product. It functions as we designed and the client was happy with the result. The app was very popular and earned a sizeable number of downloads during the first month of launch.
How did Joen.io perform from a project management standpoint?
We’re used to dealing with individual freelancers, so it was nice to work with a professional organization like Joen.io. As an established company, they understood the proper way to file contracts and process change orders, which made things easier for us.
I essentially served as project manager, so I kept Jon on task. It was a complex, often unpredictable project, so there were naturally stressful moments, but Jon was great to work with and met deadlines when expected.
We primarily communicated through phone and email, though Jon also visited our office for in-person meetings.
What did you find most impressive about them?
They're a pleasure to work with and our honest partnership helped during the moments of stress that inevitably occur on any large project. Our freelance developers aren’t always accommodating, but our open candor with Joen.io’s team kept the project moving and resulted in a very positive experience. They’re wonderful people and we still keep in touch even though we’re not working together at this time.
Are there any areas they could improve?
Their project management could be more robust, but we hired them strictly for development work as a cost-cutting measure. Ordinarily, Gabe would have played a more active role in scheduling.
Do you have any advice for potential customers?
Since we provided the concept and designs, we didn’t take full advantage of Joen.io’s services. They also have design capabilities and can help conceptualize a project from the beginning.
Communicate openly–as you should with any vendor–and they’ll deliver on time and on budget.