What evidence can you share that demonstrates the impact of the engagement?
We rely heaving on word-of-mouth referrals to grow our business, but we still receive a lot of contact forms and appointment requests through the website. In total, our website generates about 20% of our business. The rest comes through social media, phone calls, Facebook Messenger, and more.
Overall, I’m very satisfied with JLP Internet Ltd’s services. They work quickly and efficiently to meet our expectations and fulfill our requests.
How did JLP Internet Ltd perform from a project management standpoint?
I only have one other company to compare their performance to, and JLP Internet Ltd is certainly better. They’re extremely responsive. All of my requests are generally addressed within the same day. John, in particular, is very proactive. He routinely contacts me with opportunities to improve our website.
What did you find most impressive about them?
They’re very approachable, but I also highly value their responsiveness. In my experience so far, nothing is out of their reach. I trust them to handle anything I throw their way. They always have our business’ best interests in mind.
Are there any areas they could improve?
Looking specifically at what I need from a vendor, I can’t think of a single area for them to improve.
Any advice for potential customers?
I would encourage anyone to sit down for an initial consultation with them. As long as clients are clear about their requirements, the JLP Internet Ltd team will provide open and honest guidance.