Can you share any information that demonstrates the impact that this project has had on your business?
When they get working on a project, they follow through. It’s been very refreshing to see them back up the hours that they work by itemizing each quarter-hour and notating exactly what’s being done. They’re very diligent with what is actually delivered and it allows us to go back and review things iteratively.
They definitely know what they're doing, which is the reason we've continued doing business with them. Their high-quality work is the reason they're still in the picture. With any kind of contractor, there are difficulties of not being physically in the office, but this is definitely the next best option and the bang for the buck is fantastic.
They've worked with high profile clients all the way down to startups, so they understand all mentalities. It's been great having a partner that can get it done and work alongside us, even if it's in the middle of the night.
How was project management arranged and how effective was it?
We had daily meetings twice a week and every Friday JetSoftPro team showed us a demo. We contacted via email or on Skype and JIRA was the primary project management system we used.
What did you find most impressive about this company?
Their diligence and eagerness to get things right and done and provide the best value are what’s most impressive. They have great resolve skills and unexpectedly provide great quality service on the remote.
Are there any areas for improvement?
In working with any contractor, if they are not in your office, you need to provide as many details as possible and clearly articulate and communicate it. Every little detail smoothens the process for all parties involved.
We’ve provided not just mockups, but also arrows pointing to each item explaining what the item is and the exact color palettes for each mockup. But guys instead provide us back the math formulas which describe the tracks of grippers manipulators in 3D and make the track and control functions much efficient.