JetSoftPro

Introduce your business and what you do there.

I’m the CEO of a software solutions firm.

What challenge were you trying to address with JetSoftPro?

Israel became very expensive in terms of human resources, and there was a lack of resources. It became very hard to recruit and we decided to look for an offshore solution.

What was the scope of their involvement?

We’ve been working with them on a monthly contract. They recruited a development resource for us. They’re in charge of the recruitment process and screening. We manage the resources. They provide software development work. The resources use .NET, Angular, and databases.

What is the team composition?

We’re working with one developer at the moment. We have an account manager who is our contact person.

How did you come to work with JetSoftPro?

We flew to Ukraine and had meetings with eight different companies. We decided to go with JetSoftPro.

How much have you invested with them?

We spent about $50,000.

What is the status of this engagement?

We started working together in July 2019, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I’m pleased with the account manager and the developer. They’re a good company. They’re dedicated to my needs and quickly address and solve them.

How did JetSoftPro perform from a project management standpoint?

Communication is good. They use SharePoint.

What did you find most impressive about them?

They’re quick in responding and they have reasonable prices. They really address my issues and don’t leave me hanging.

Are there any areas they could improve?

They could back up their developers more with professional resources.

Please describe your company and your position there.

Our company provides tech-healthcare solutions to improve the quality of life

For what projects/services did your company hire JetSoftPro?

to develop a smartwatch app for special needs

What were your goals for this project?

we wanted to improve some features that exist in the app and provide more options for the users

How did you select this vendor?

we used a third-party solution, and they were recommended along with 3 other companies, we decided to work with JetSoftPro because they had all the talents we require.

Describe the project and the services they provided in detail.

They provided a project tracking solution, daily meeting to get the updates of the project, and suggestion to improve the app/solutions we have

What was the team composition?

the team had 6 people, a project manager and 5 developers

Can you share any information that demonstrates the impact that this project has had on your business?

the project was successfully handed for us after 8 months and the job was good

How was project management arranged and how effective was it?

The team provided for this project had a project manager who handled the job perfectly.

What did you find most impressive about this company?

their flexibility and fast replies

Are there any areas for improvement?

maybe the delivery of the projects, but that happens with most development companies

Please describe your company and your position there.

I am the Co-Founder of Emex, and we are a SaaS and Mobile software company. Our product is used by medium to large companies to manage their range of workplace safety needs, Incidents, Risk management, Audits and Inspections and now COVID 19

For what projects/services did your company hire JetSoftPro?

We have an inhouse development team and we hired Jetsoft to supplement this team with a particular focus on the development of our mobile apps.

What were your goals for this project?

Deliver and integrate mobile app functions into the Emex Cloud offering.

How did you select this vendor?

We decided we wanted the team to be located in Lviv alongside our current team, and we interviewed a number of firms. Jetsoft were selected based on these interviews.

Describe the project and the services they provided in detail.

We designed and developed a full mock up of the software look and feel, and jetsoft developed this together with the full integration into the main emex SaaS application.

What was the team composition?

Jetsoft have had a team of 4/5 people on this project through its duration. Some members were replaced as our needs changed. We have some Mobile UI, Senior Full Stack and Mid Level developers.

Can you share any information that demonstrates the impact that this project has had on your business?

The tool has now been deployed to our existing customers, and is a core part of the Emex offering for all clients.

How was project management arranged and how effective was it?

The project was managed by our permanent team in Lviv and the group was very effective.

What did you find most impressive about this company?

Jetseft have been very positive with us on the project, and the make up of the team and they have gone into the marketplace and hired the staff that we required. They have also been very good to work with from a commercial perspective and have given us the flex we needed along the way with the project.

Are there any areas for improvement?

Nothing of particular concern. We seek continual improvement in all areas of our business and we pass this culture down into Jetsoft as well.

Please describe your company and your position there.

I'm a CTO at a Software Development company. For a decade we build custom software solutions, web and mobile apps, e-commerce solutions.

For what projects/services did your company hire JetSoftPro?

We were looking to create the best product for the fairest cost within a fantastic time-frame. It's difficult to do that especially with offshore developers that can be challenging to work with both сommunication-wise and quality-wise. We needed a group of professionals with a proven track record that JetSoftPro provided and got work done over any expectation.

What were your goals for this project?

JetSoftPro developed Real-Time Robotics Control Windows-based applications for configuring, tracking and controlling the industrial Gecko and Tactile robot grippers.

How did you select this vendor?

They reached us via e-mail. We did research and decided that their experience match our needs and demands. So we started working together.

Describe the project and the services they provided in detail.

It was innovative Gecko and Tactile industry robots- revolutionizes human-robot collaboration, as it is the world’s first of its kind - a market-ready adhesive gripping solution that can easily pick up flat and smooth surfaces, e.g., solar panels and metal sheets, as well as more porous surfaces, e.g., printed circuit boards.

By eliminating the need for compressed air and hose systems, manufacturing businesses will experience a sizable reduction in energy and maintenance costs in addition to an improved work environment due to less noise and dust.

JetSoftPro developed Real-Time Robotics Control Windows-based applications for configuring and working with Gecko and Tactile robot grippers.

What was the team composition?

There were 2 representatives from our side: the head of the project, and the engineer who contacted the JetSoftPro team directly and he also developed the firmware, with which they connected the robotics control app via HTTP(S) protocol.

Can you share any information that demonstrates the impact that this project has had on your business?

When they get working on a project, they follow through. It’s been very refreshing to see them back up the hours that they work by itemizing each quarter-hour and notating exactly what’s being done. They’re very diligent with what is actually delivered and it allows us to go back and review things iteratively.

They definitely know what they're doing, which is the reason we've continued doing business with them. Their high-quality work is the reason they're still in the picture. With any kind of contractor, there are difficulties of not being physically in the office, but this is definitely the next best option and the bang for the buck is fantastic.

They've worked with high profile clients all the way down to startups, so they understand all mentalities. It's been great having a partner that can get it done and work alongside us, even if it's in the middle of the night.

How was project management arranged and how effective was it?

We had daily meetings twice a week and every Friday JetSoftPro team showed us a demo. We contacted via email or on Skype and JIRA was the primary project management system we used.

What did you find most impressive about this company?

Their diligence and eagerness to get things right and done and provide the best value are what’s most impressive. They have great resolve skills and unexpectedly provide great quality service on the remote.

Are there any areas for improvement?

In working with any contractor, if they are not in your office, you need to provide as many details as possible and clearly articulate and communicate it. Every little detail smoothens the process for all parties involved.

We’ve provided not just mockups, but also arrows pointing to each item explaining what the item is and the exact color palettes for each mockup. But guys instead provide us back the math formulas which describe the tracks of grippers manipulators in 3D and make the track and control functions much efficient.

Please describe your company and your position there.

Enterprise Linux Professionals specialized in the customization of bleeding edge technologies, security, and automation. As the CEO of Enterprise Linux Professionals it is my goal to maneuver the right people into the right situations to provide positive outcomes.

For what projects/services did your company hire JetSoftPro?

We turn to JetSoftPro for especially difficult development issues. They always have the expertise required to solve any issue we run into. They are particularly useful when navigating DevOps environments, as they are skilled in every pipeline tool with which we have been confronted from version control all the way to production orchestration.

What were your goals for this project?

This project accomplished many objectives. The original code in a php application was poorly written and needed to be refactored and optimized. We needed somebody who could make sense of the code and update it in preparation for provisioning additional instances for new clients in a new environment.

How did you select this vendor?

I had the privilege of meeting the executives of JetSoftPro many years ago while visiting in Lviv, Ukraine. I kept in contact with the CEO (Serhiy) as their organization grew. I have called upon JetSoftPro for smaller projects and when I was tasked with finding a solution to this development task I was fully confident that they were equal to the task. I was able to request that some of the previous developers I had worked with also work on this project and they were able to accommodate my request.

Describe the project and the services they provided in detail.

JetSoftPro was able to organize a team perfectly matched to the project. As unexpected needs arose they were able to grow the team to add the specific talent required to resolve the issues. They were quickly able to reproduce an environment for development, establish a code repository, and begin working on functional code. Software versions were out of date, so we updated them. Security was out-dated, so we hardened the environment. Though our original focus was on development, JetSoftPro was able to modernize and automate the entire process into a DevOps pipeline, which dramatically improved the software modification process. This has made ongoing development and maintenance much better, also.

What was the team composition?

Every project with JetSoftPro always starts with a SCRUM Master/Project Leader whose primary task is to help define the project and build the SCRUM Team. This project was larger in scope than the others we have done in the past, so there were more team members. We had Developers and Operations on the team. When required our team was able to call upon additional team members for expertise needed for specific tasks. There was always accountability for the hour consumed with a breakdown of tasks associated with the hours worked by each team member.

Can you share any information that demonstrates the impact that this project has had on your business?

As the leader of an organization that faces unknown situations that often have not yet been addressed by anybody it is comforting to know that I have a team of professionals to call on. So far JetSoftPro has been able to successfully deliver solutions for everything I have asked of them. That is a level of professional confidence that cannot be overstated. I have worked in this field for over 20 years and my last five years association with JetSoftPro have been the best. It is empowering to know that I have a solution for anything on the other side of the door to my next challenge, even if my experience falls short of a solution. This greatly enhances my ability to offer solutions to enterprise customers in additional markets.

How was project management arranged and how effective was it?

As indicated previously, the first person assigned to your team is a SCRUM Master/Project Manager. JetSoftPro has strategically hired technically savvy team leaders with experience in IT to help define the projects and build your team. The on-boarding process was so smooth! There were weeks removed from the beginning phases of the project because of the orderly manner with which JetSoftPro quickly defined and prioritized tasks. An hour with them could very well be worth 5 hours with other development companies at the beginning of your project for this very reason.

What did you find most impressive about this company?

Truly, their responsiveness to every single thing I needed. It's as if they've all been internally trained to find solutions and to minimize complications to their clients. Even though English is not the primary language of Ukraine, I was very impressed at the language competency of everybody with which I worked. There was never a language barrier, which is rare. For context, I have worked with several organizations prior to JetSoftPro in 5 non-English speaking countries and JetSoftPro was, by far, the best at clear and effective communication in English.

Are there any areas for improvement?

In all my years of working with developers, JetSoftPro is the organization in which I have the most confidence. On the rare occasion that our course has matched our plan they have gone above and beyond to fix anything. When something took longer than I thought it should my concern was immediately addressed and the hours were adjusted accordingly. I am sure there are areas for improvement, but the culture of the organization is such that they are not known to the client before they are addressed internally.

Introduce your business and what you do there.

I’m the CEO of Mini Money Management.

What challenge were you trying to address with JetSoftPro?

They helped us build an app that helps teachers and parents teach their kids about financial literacy. It turns the house into an economy. Kids get a salary and pay rent and take out loans, and buy items from the shop. JetSoftPro did the backend of the web app. They also got my website up and running.

What was the scope of their involvement?

I had the idea coming in, but they provided me with a lot of advice at the beginning. Because I came in with an incomplete app, they fixed the bugs and provided optimization suggestions. It ended up being that we had to rewrite the code from scratch. They’ve made it so a teacher or parent can make a classroom or household respectively and children will get salaries and have bills to pay.

We had weekly calls on Skype, and they were super helpful. As things went along, I would send them bugs and mockups of what I wanted a new feature to look like. Other times, they’d come back to me with suggestions.

What is the team composition?

At any one time, it was no more than four people. We had a project manager, and then we had at least one developer, sometimes two, and three at one time.

How did you come to work with JetSoftPro?

It was word-of-mouth. I was looking for someone to help me finish the app and somebody knew Peter (Director of Business Development, JetSoftPro). We had an intro call and went from there.

How much have you invested with them?

We’ve spent around $20,000 so far.

What is the status of this engagement?

We’ve been working together since December 2019.

What evidence can you share that demonstrates the impact of the engagement?

The quality has been unbelievable. I’ve had some of my developer friends do a few things here and there and even they say the code is super easy to read and work with. Figuring out where your bugs are is super easy.

How did JetSoftPro perform from a project management standpoint?

They’ve worked in a timely fashion, and the communication has been excellent. We have weekly Skype calls, we’re on Slack; they continually update me. It’s been very transparent on billing, as well. I’ve never gotten a bill for a total I wasn’t expecting. They give us estimates up front, and all but once they’ve come in under budget.

What did you find most impressive about them?

The ease of working together is the best. They’re professional, with quick response times as well. They’re always willing to give feedback and suggestions.

Are there any areas they could improve?

There’s going to be ups and downs in every project, but even when things didn’t go according to plan, they were very upfront about it and didn’t try to hide anything. We ended up switching project managers, but that was a seamless transition. We had a Skype call with the incoming and outgoing project managers so they could update each other and make sure it went well.

Do you have any advice for potential customers?

Be clear with what you want when you’re getting started. I made a simple mockup and a PowerPoint. If you have a vision, they’ll get it done and give you things you’ve never thought of.

Please describe your company and your position there.

I'm owner of Corner General treading a company that invest in sport real estate projects in Arabian Gulf countries and we own and manage several football commerical fields in Kuwait and UAE and Saudi Arabia.

For what projects/services did your company hire JetSoftPro?

For playAt app iOS and Android for complete A to Z building the app

What were your goals for this project?

To invest in app project that we can get profits to have a unique app that help hosts to manage and create street games

How did you select this vendor?

We had a tender in one of the app developers platforms and we like the quality and care and understanding that Jetsoftpro gave us so that why we choose them

Describe the project in detail.

The app offers a platform for street sport games such as football and basketball and other activities and also help solo travelers to join street games in different countries and help hosts to market their own games for the users.

What was the team composition?

Jetsoftpro team that handled our project did great job even through that the app is not easy to build and have unique features not been done before but they did an amazing work

Can you share any outcomes from the project that demonstrate progress or success?

We are in stage of launching the project and we already show it to passable investors who is testing the app now and inform us they are interested to invest. And we are sure once the app is live we will start generat profits.

How effective was the workflow between your team and theirs?

Was great we use to send them our comments and they give us their advises and we work for the best of the project they are flexible and professional

What did you find most impressive about this company?

The quality of the work and honesty and the support

Are there any areas for improvement?

Everything was good for us

Please describe your company and your position there.

I am the CEO of eXolve a company with a focus on reimagining the entertainment market through new products & ecosystems.

For what projects/services did your company hire JetSoftPro?

We hired JetSoftPro to create our top product: a platform capable of teleporting people all around the world without boundaries, sharing experiences and full 5-senses stimuli. The main challenge was to imagine something completely new both from the user interaction point of view and development.

What were your goals for this project?

The main goal was to find a partner capable of embracing a pioneering project capable of bringing not only developers but able to react to challenges bringing ideas, suggestions, and solutions. The short term goal, moreover, was to create an MVP to show investors the infinite potentiality of the product and start building communities around the platform. The second goal is to move forward into development (mobile app, web app, etc.) to include additional business models and create our ecosystem. We didn't create, on purpose, any detailed technical specification, but, on the other side we promoted autonomy and critical thinking.

How did you select this vendor?

The selection process was managed through common contact, a person with high trust in our company, and included CEO (me), CFO and other shareholders. The selection shortlist included 5 different companies. The process started with sharing the overall idea and then moving to technical discussions and online/offline meetings with the team. The deciding factors were: the ability to identify challenges and to bring ideas and suggestions.

Describe the project and the services they provided in detail.

The project started with 4 days meeting with the team to discuss all the project details. From UX/UI to architecture setup, and included workshops about the business model, exponential organizations, Massive Transformative Purpose, and more. During the 4 days, I tested most of the members of the team and challenge them to bring ideas (from design to features). It was a highly collaborative meeting, where the company was able to provide quick end effective feedback. We provided the overall idea about the product, while the team, in the loop with us: - created a feature workflow - created UI and UX for the project - created the backend architecture - decided and defined all technical requirements - suggested additional features - develop the product in all its aspects

What was the team composition?

The team total composition is about 15ppl with different roles: - Project manager - Designers including UI/UX - Workflow manager - Android developers - iOS developers - Backend developers - R&D team

Can you share any information that demonstrates the impact that this project has had on your business?

At the moment, is too early ('cause we are still developing the product) to share any metrics. But for sure, what we were able to demonstrate today to our shareholders, investors and advisors received a high level of appreciation and it is, already, able to generate additional interest from our network.

How was project management arranged and how effective was it?

The collaboration was smooth and with reciprocal satisfaction. The team is going on to manage the project with an unexpected level of enthusiasm and autonomy. The pace of development and deliverable is even superior to our expectations, and communication is based on daily feedback on Slack and weekly meeting online. Other tools we included are Figma, GDrive, OneDrive, and more online collaboration tools. We didn't experience any language barrier.

What did you find most impressive about this company?

The company has different strengths: - first of all, real Agile management as demonstrated in this difficult moment where every company should face new challenges due to the COVID-19 pandemic - is capable to react faster than other vendors to changes and challenges - they're a group of young professionals with high-level expertise, competences, and ideas, and with a clear passion for their job. As a result, the quality of their deliverables are always of a high standard

Are there any areas for improvement?

There are always areas of improvement, on both sides. So far we are very satisfied with the results

Introduce your business and what you do there.

I’m the CEO of a company that does collateral inspections and asset valuations for banks.

What challenge were you trying to address with JetSoftPro?

We have a network inspectors throughout the country who facilitate inspections and valuations. Once we received a request to inspect a business, we needed to find a local inspector to execute the task. We wanted a solution that allowed us to do inspections remotely through a video call, but all available video technology is susceptible to data connections.

What was the scope of their involvement?

JetSoftPro built a progressive web app that allows us to take control of a person’s camera remotely. Their team used WebRTC technology to develop the product, which doesn’t need to be downloaded. With the app, we’re able to capture photos using an individual’s cell phone and receive that content for a remote location.

What is the team composition?

We worked with probably 10 people from JetSoftPro throughout the different stages of the project. We interacted with project managers and developers. People left during the engagement, so JetSoftPro brought new people on to fill those positions.

How did you come to work with JetSoftPro?

Our CTO worked with them while at another company. While six other companies bid on this project, JetSoftPro offered the best price with the most expertise, so it was a good fit.

What is the status of this engagement?

JetSoftPro started their work on this project in June 2019 and finished the project in January 2020 but we have additional projects for them.

What evidence can you share that demonstrates the impact of the engagement? 

We have a high success rate with the web app. We had constraints on this project given the few hundred different variables if you take into account web browsers, cell phones, internet connections, and operating systems. Given the complexity of the project, we considered it a success if we reached above a 93% success rate and JetSoftPro got us to a 95.2% success rate.

How did JetSoftPro perform from a project management standpoint?

I don’t know how they could’ve performed better in terms of project management. We had daily meetings that benefited the process but we worked with a few different project managers. The first was excellent but left the company during the project. Then, we worked with two other project managers who didn’t fit right. We worked with one other project manager who was fantastic. I give JetSoftPro full marks for the two project managers who we liked.

What did you find most impressive about them?

Their price is extremely competitive. They were big enough to give us the resources that we needed but also small enough to give us the attention that we needed. During the times when the project manager shifted, the CEO stepped in. He knew technical concepts as he was the CTO of a larger company. He managed the project until we transitioned to another project manager.

Are there any areas they could improve?

While the project went longer than quoted, JetSoftPro didn’t charge us for taking additional time, which doesn’t happen in this industry. That was a huge deal. The project was more complex than what they thought going into it.

Do you have any advice for potential customers?

Do it. We’d refer anyone to JetSoftPro, specifically the team that we worked with because our project manager was unbelievable. We would’ve requested that the same staff stay on the project until its completion because turnover interrupts the process.

Please describe your company and your position there.

I am the CEO of a development agency in Boston

For what projects/services did your company hire JetSoftPro?

Our company needed a diverse, agile and creative designer to bounce between 10 projects. We hired two designers and ended up with one very strong consultant.

What were your goals for this project?

To support multiple illustrations, ui/ux questions, and random icons for our ongoing projects. We had project managers doing too much iconography. A professional was needed.

How did you select this vendor?

Jetsoft pro had the best portfolio on Dribble and Behance at the right cost. Their lead designer was educated, passionate and modern. Their representative was kind and considerate. The process of interviewing was smooth.

Describe the project in detail.

We had 10 projects and needed a designer to support tasks on ask ten. We had a navigation trucking app, tax software, hvac management software and in house projects. The designer would be assigned icon tasks, illustrations, and ui/ux changes throughout her day. The colors, style, shadows and details needed to be produced quick and modern. The designer met all expectations.

What was the team composition?

We have 30 workers spit into 10 teams. This designer worked with the entire organization.

Can you share any outcomes from the project that demonstrate progress or success?

Our trucking navigation client told us it was the best designed system in the US. Our tax software client told us the illustrations were going to modernize his brand. Our internal website is so fresh and modern teams like Monday.com have adapted the style.

How effective was the workflow between your team and theirs?

Perfect. The designer is a pleasure to work with. Great communication skills and all around good person. The team loves the results and working with her. Couldn't ask for more.

What did you find most impressive about this company?

The company is really easy to communicate with and is very flexible to the time change. Their offices stay open late to support our end customers.

Are there any areas for improvement?

The first designer we had needed a little more schooling on standard practices of symbols and grids to pass the system to other designers properly. We were so happy with our lead designer that this was not too big of an issue.