What was the scope of their involvement?
We began by writing a list of features that the ERP should have, taking into account the fact that we already had a CRM to store all our client and supplier information. We had to grab that information and create a structured database to ensure that it could be added to the ERP system and managed correctly.
We spent some time on business analysis, creating a roadmap for the development of the solution, and came up with a more structured version of the system. We decided what it needed to include and which parts of our business it should cover. Our inventory management, purchase orders, and sales orders are all currently managed and operated within the ERP.
Right now, the system looks like a dashboard where our sales managers and accountants can manage all the information, either manually or by uploading updated product lists as CSV files with prices and catalogs. Everything goes to the right place and updates the website automatically. We don't need to worry about the information on the website being different from the information on the ERP.
JatApp helped us identify general goals for the optimization strategy, which was related to the ERP integration. They had worked on similar solutions in the past, and it was exactly what we were looking for. They had a good background in the area and a ready-to-go vision and code for an ERP. By adjusting their solution to our needs, we had more time to deal with the business part.
What is the team composition?
We’ve worked with one developer who has taken care of the back- and frontend of our simple dashboard. Their project manager was mainly in touch with me. At the beginning of the project, a business analyst helped us identify which management parts we should transfer to the ERP. We planned to do more, but we couldn’t cover everything at once. One more backend developer from JatApp helped us integrate the ERP with our Amazon account.
How did you come to work with JatApp?
We analyzed competitors and looked at the solutions they used for inventory management and sales orders. Our idea came from realizing that most of them had development teams building custom solutions.
I searched online for a team with ERP development expertise and found JatApp after a week or two. We got in touch with them and some local companies. At that point, we had a good idea of our goals. JatApp gave us good case studies of similar ERP solutions they’d developed. We liked what they did. It was obvious that they had good expertise in this area.
How much have you invested with them?
We haven’t spent too much above $100,000 so far.
What is the status of this engagement?
We started working with JatApp in December 2017. The latest phase wrapped up at the end of May 2018, and we’re currently in support mode. We are planning to release a second version in October 2018.