JatApp

BACKGROUND

Please describe your company and position.

I am the Owner of PM Health / AudioFysio

Describe what your company does in a single sentence.

We are focusing on audio exercise programs that are developed for back pain and back exercises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JatApp to accomplish?

• Our objective was to develop a mobile application that would display video exercises aimed at alleviating back pain. JatApp's proficient experts left us impressed with their experience in the field of mobile development, and as a result, we opted to choose them as our vendors.

SOLUTION

How did you find JatApp?

• Online Search
• Clutch Site

Why did you select JatApp over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

What was the size of JatApp’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration started with the initial Discovery during which we conducted meetings to work out clear technical requirements for the project. Then, we proceeded with the Design phase. As soon as the design was ready and approved, JatApp's team started the coding phase. 

Thereafter, the apps were polished and sent for the review to the stores. At the moment, we are in the Maintenace stage of the functioning product. You can experience the product by clicking on the links to App Store / Play Store on https://www.audiofysio.nl/rugpijn-app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We've had a pleasant experience working with JatApp. Thanks to their team, we've been able to present to the market our new app and now, during the maintenance stage, we are keeping to explore exciting app enhancement opportunities. We're happy with how everything has been going.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

During our collaboration, we utilized different platforms to keep the track of the progress. For immediate communication, we used Slack, while emails were reserved for more formal exchanges such as sharing important documents.

What was your primary form of communication with JatApp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets JatApp apart is their ability to create customized technical solutions that precisely address our unique business needs. Their customer-centric approach has been crucial for our collaboration. Next to this, the communication with Jatapp is excellent. In the case of questions, within 24 hours we always receive(d) an answer. What is also impressive is the speed at which they complete tasks. They were very fast at completing tasks, and on top of that, the quality is excellent.

Are there any areas for improvement or something JatApp could have done differently?

We are pleased with the outcome of our project and would not hesitate to recommend JatApp to anyone looking to develop a web or mobile app.

BACKGROUND

Please describe your company and your position there.

I'm a CEO of a B2B Travel Company based in Israel and Ukraine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JatApp?

we Hired JatApp consulting services for UI/UX optimizations to our existing websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

we searched on the net as well as asked for recommendation, actually Jat App Business development Executive Mrs. Oleksandra Kustynska approached us directly, we liked the attitude , the understanding of the main principles of the project, what needs to be done, and above all she was a listener, she didn't force herself but explained in details what Jatapp can contribute to our project

Describe the project in detail and walk through the stages of the project.

In General the project had 3 main goals:

1. UI/UX optimization to our main websites
2. content writing solution
3. re design

How many resources from the vendor's team worked with you, and what were their positions?

we used 3 teams:

1. Consulting team/ Analyze team
2. Content writers
3. Designers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

the analyze was 100% accurate, the steps to reach the final goal were cleared and sharp, roadmap was clear, the first drafts were impressive not something you can expect from first shot, we are having weekly calls to discuss the project progress

How effective was the workflow between your team and theirs?

communication was done over video calls on weekly basis, through Slack, we had great interactions with the team.

What did you find most impressive or unique about this company?

i appreciate their patient, understanding the scope of the project as well as our needs. they are listeners above all.

Are there any areas for improvement or something they could have done differently?

not that i think of at the moment

BACKGROUND

Please describe your company and your position there.

Product Manager, my company specializes in creating utility applications

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JatApp, and what were your goals?

We needed a contractor with experience in integrating third-party APIs and working with hardware

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed experience in backend development, mobile development, experience with FoIP. Also important was the quick start of development and agile. JatApp provided it all

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The application provides the ability to receive and send fax messages to and from fax machines. The application also allows you to scan documents (built-in scanner), and you can edit the received images. The application is developed for iOS (Swift), and the backend is written in PHP (Laravel).

How many resources from the vendor's team worked with you, and what were their positions?

2 iOS devs, 1 PHP dev, QA, Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched the MVP after 5 months of development and the product immediately became very popular among users. This made it possible to think about increasing the functionality and further updates

Describe their project management style, including communication tools and timeliness.

We had weekly meetings with the team, where we discussed the current scope of tasks, planned sprints for work. The project was carried out with the help of Jira, communication with the team took place in Slack.

What did you find most impressive or unique about this company?

I really liked the fact that JatApp is not just interested in writing code, but actively generates ideas on how to improve this or that functionality

Are there any areas for improvement or something they could have done differently?

In general, the company is responsible for its estimates and budgets, but there have been cases when the estimates were not entirely reliable due to a lack of information. It would be good to work on that.

BACKGROUND

Please describe your company and your position there.

We provide a unique suite of award-winning global payroll and employee mobility software applications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JatApp, and what were your goals?

We required professional support to compliment our internal team that has been working on one of our core applications to extend this into a mobile offering for customers. JatApp's impressed us with their level of experience, so we chose them as vendors. Initially, we were looking for help in the design realm.

SOLUTION

How did you select this vendor and what were the deciding factors?

The main criteria for us are the mindset and communication level of the people we work with. Without this, it becomes difficult to understand each other which can lead to lack of productivity. Across the services offered, there was a fair balance between the price & quality. The first couple of introduction meetings with the JatApp team, members of the team demonstrated to us in practice, their knowledge and expertise which made us feel confident that they could deliver what we were expecting, on time and on budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our collaboration started with the Design phase, then, we proceeded with the Photoshop designs transformation into Zeplin for the developers. Thereafter, JatApp's team was involved in the Development, Apps review for the stores, and finally, the Maintenance of the functioning products.

How many resources from the vendor's team worked with you, and what were their positions?

On different stages of our project, various members of the JatApp project team supported:

• Designer
• iOS developer
• Android developer
• QA Engineer
• Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to services provided by JatApp, technicalical contribution and on-going support were provided. We are satisfied with their work and will happily discuss future development projects to support our continued growth.

Describe their project management style, including communication tools and timeliness.

Slack was utilised for instant communication in the working process along with supporting emails for project milestones. All tasks were tracked in Jira which allowed us to collaboratively, keep up to date on where we were at the particular stages throughout the project.

What did you find most impressive or unique about this company?

JatApp are customer focussed!

Are there any areas for improvement or something they could have done differently?

Since we had started collaboration back in 2018, we had to adapt together. We faced the necessity to change some of our interaction workflows due to reasons outwith anyone's control. There were a couple of staff changes during the project which JatApp handled professionally.

BACKGROUND

Please describe your company and your position there.

I am an office manager for the company. We provide a difital invoice approval platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JatApp, and what were your goals?

We have a workable product in web and recently we've got a neet to develop a mobile app. We don't have the necessary people in our office so we've decided to hire a company for this request

SOLUTION

How did you select this vendor and what were the deciding factors?

We've sent the requirements to different companies. There was a pretty active communication stage during which we defined that JatApp was a very reliable company that had excellent talents and we promtly decided to work with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a prepared flow of what should be developed. We had a ready design that we needed to transform into the product. JatApp followed our flow the right way and delivered all the features right at the agreed time

How many resources from the vendor's team worked with you, and what were their positions?

We were communicating with project manager all the time. He managed 1 developer and 1 QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Android and iOS apps are ready and workable. There were some minor bugs that were promptly resolved

Describe their project management style, including communication tools and timeliness.

The whole communication process we had in Slack and rarely via email. For team management, we used Jira which was the perfect solution for this project.

What did you find most impressive or unique about this company?

Fast negotiation, maxim focus on the right things. We weren't thinking long about choosing them.

Are there any areas for improvement or something they could have done differently?

There were some issues with the iOS version of the product. It didn't take long to resolve them and we're sure that any product has small bugs right after development.

BACKGROUND

Introduce your business and what you do there.

We provide e mobility charging solutions. (That probably suffices to figure out who we are…)

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JatApp?

We needed a tool that allows us to monitor the status of our devices for service purposes. In addition, we needed data for statistical billing purposes. 

SOLUTION

What was the scope of their involvement?

JatApp build a server based application with a web based user interface. They did pretty much everything from UI design, Database design, communication with the devices using a standardized protocol, CI/CD, server hosting and project management.

What is the team composition? 

2 Frontend, 1 Backend, 0.5 Q&A and 0.5 project management.

How did you come to work with the vendor?

The projected started before my time…

How much have you invested with them?

None

What is the status of this engagement?

Pretty much finished.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I guess that’s out, since the review has to be anonymous

How did the vendor perform from a project management standpoint?

When I started working on it, it was a mess: the project owner had at most a 1-2h each week, which did not change much for me. So given the problematic situation, we made the best of it.

What did you find most impressive about them?

The project managers are engaged and motivated. That made a lot of things possible. 

Are there any areas they could improve?

CI/CD: fixed bugs should stay fixed. There is also the specification trap: too much detail, and you can’t see the forrest for the trees. Not enough detail and the result is not even close to the intended purpose. So I propose to always ask “why, to what purpose, how does that make a user happy”, concentrate on work flows and business processes. So the interaction could be improved. 
 

BACKGROUND

Please describe your company and your position there.

I´m the founder and CEO of the company. We provide a digital comunication platform for the real estate company. With our SaaS solution we enable a state of the art communication between tenants, propterty manager and landlords.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JatApp, and what were your goals?

The goal was to crete a microservice and to embed it in our our software. Since this was an important milestone in our agenda and we did not have enough developers in our team, we decided to wor with JatApp.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a road show in Kiew and talked to some software development companies. The representatives from JatApp had the highest professional level. They were very strucutred and fast responding.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. It turned out that a lot of work preparation needs to be done before we start "coding". After having done the specs and riqurements we turned in to agile development and received with every release a working increment.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and the CTO were the main point of contact throughout the process. There were also backend developers in the team, but we did not have direct contact to them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the microservice we were way more flexible in enhancing our SaaS solution with new features. The "handshake" between microservice and already existing software was very efficient.

Describe their project management style, including communication tools and timeliness.

We used the usual tools for a software project. Jira, Slack and Zoom. We had dailys, product presentations and retros.

What did you find most impressive or unique about this company?

The structured way of work and being patient in moments when we were not 100% clear about or requirements. There was always a solution.

Are there any areas for improvement or something they could have done differently?

To be honest with you, a software project always has turbulences. But there is nothing specific to be mentioned.

BACKGROUND

Please describe your company and your position there.

2Be Adventurous is a new company focussing on travel as adventure. Our new app allows people to post about their trips and keep a track of each other country to country

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JatApp, and what were your goals?

Traveling Perth to Shanghai i wanted to show friends the journey wasn't as simple as they thought and there are no ways to show a trip currently other than instagram sharing photos or FB showing your ultimate destination. I came up with the idea of creating an app that does for travel what Strava does for fitness.

SOLUTION

How did you select this vendor and what were the deciding factors?

I researched numerous companied and settled on Jatapp because they seemed the most knowledgeable and i had the opportunity to test them out with the lower cost of the prototype. After the successful completion of the prototype i was very happy with the professionalism of the JatApp team and happily chose them for the production development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We agreed to work on a simple prototype to flesh out my idea for the app and after a few refinements and changes we approved the design for the prototype and moved onto creating the MVP. In reality we created more than the Minimum Viable Product but i felt it was worth it to show a polished product. This has now formed the basis of the free version of the app and any future developments will be put into the premium version of the app.

How many resources from the vendor's team worked with you, and what were their positions?

• 2 Developers
• a Designer
• a Project Manager
• a QA Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is now in it's initial launch stages and all the feedback we're getting is incredibly positive. Off the back of that JatApp and I are reviewing what developments we can make to the premium version as well as the JatApp team now providing a support teasm to deal with any bugs and issues ongoing

Describe their project management style, including communication tools and timeliness.

Communications were largely done in Slack with additional video calls on an ad hoc basis - specific issues to brainstorm - or weekly / fortnightly to review general progress.

What did you find most impressive or unique about this company?

They care about providing quality results using well-defined processes, combined with good team organization.

Are there any areas for improvement or something they could have done differently?

There were a few staff changes along the way - we were developing during the height of the COVID19 pandemic - and while this did mean there was more of a need for regular catch ups the team dealt with it well.

BACKGROUND

Please describe your company and your position there.

My company lends power bank charging stations for businesses. I'm the cofounder and CTO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JatApp, and what were your goals?

We have a team working with the power banks and making all the configurations, however, we don't have people experienced enough in the development of web and mobile applications. So for this purpose, we found JatApp and they helped us with this matter

SOLUTION

How did you select this vendor and what were the deciding factors?

Professionalism was noticed from the first conversations with these people. They knew what exactly we needed and provided us with the best options for its implementation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the beginning, we created documentation that was permanently updated during the whole process of development. After that, we created a design and started the active development stage. Firstly we developed a web platform and prepared the backend, after that we started developing native mobile applications. Currently, the project is on the supporting stage

How many resources from the vendor's team worked with you, and what were their positions?

A huge team was developing our product. Different types of developers like the front end, backend, mobile developers. Quality assurance engineer, project manager, designer, and, of course, DevOps

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Right now the whole project is finished and successfuly functionates. JatApp still helps us with development of small additional features and, of course, with the supporting of the product

Describe their project management style, including communication tools and timeliness.

We have all the participants of the project in Slack and it helps us to communicate quickly with any participant of the project. Jira is used for the technical management of the project

What did you find most impressive or unique about this company?

People always come and go. So on our project, of course, we had substitutions of some participants. And what we liked here is that it didn't affect the project at all

Are there any areas for improvement or something they could have done differently?

We were satisfied with the results of the project and can recommend JatApp if you want to develop any web or mobile app

BACKGROUND

Introduce your business and what you do there.

We work on multiple products, including web platforms for education, recreation, music and dance, martial arts, and fitness. I am the project manager for our fitness branch.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JatApp?

We were looking for a contractor who could help us build a user-friendly, flexible dashboard for gym owners.

SOLUTION

What was the scope of their involvement?

They helped us build the frontend of our web application. We had another team help us with the backend, but JatApp helped us develop the iOS and Android versions, and a web version in Java. They designed the UI for the system, which combines scheduling, marketing, billing, and member management. It integrates well with existing systems and has a very easy registration process.

What is the team composition?

We worked with a small team of around three people. We also had a UI/UX designer and a few QA testers.

How did you come to work with JatApp?

We found them on Clutch. We were particularly interested in new developers and friends recommended we search the site for a team to work with.

How much have you invested with them?

We’re not finished, but have invested around $90,000 to date.

What is the status of this engagement?

We started working together in early spring 2018. We had an active development phase for four or five months and hope to have the whole project completed by 2019. We hope to continue working with them if everything goes well.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are currently testing our beta version. We aren’t ready to sell it yet, but our tester clients show that it is working well. We can see every detail through strong business analysis and we were happy to find a development team that was so experienced.

How did JatApp perform from a project management standpoint?

There is a project manager on their side and communication is good. We communicate through Slack and have weekly meetings. Most issues in the system are solved within a few hours.

What did you find most impressive about them?

I like that we have direct access to the development team. I can speak directly with developers and get meaningful answers and suggestions from them that improve our ideas. They’re willing to jump in and fix urgent issues quickly, even during off-hours or weekends.

They also give advice to help us solve situations caused by our own decisions. We didn’t always agree, but they’re persuasive and often saved us from some major mistakes. They were willing to contradict us if it was in our best interest.

Are there any areas they could improve?

I’ll have a better idea of anything they could improve once the project is done. So far, everything is good.