We design & build mobile and web applications

JAKT is a leading design and development consultancy that uses technology to solve problems for entrepreneurs and corporations. Our team’s diverse background and complimentary skill-set allows us to take a unique approach in combining business and technical expertise.

We collaborate with our clients on their goals and objectives, and adopt the role of serving as Interim CTO and/or Creative Director for the duration of the engagement. We love to push the envelope by selecting only the most promising and challenging technical problems to address.

 
Undisclosed
 
$100 - $149 / hr
 
10 - 49
 Founded
2013
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New York, NY
Headquarters
  • JAKT
    164 W 25th Street Floor 10
    New York, NY 10001
    United States
    917.410.1135

Reviews

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iOS Development for Performing Arts Online Resource

"If we needed to sit down with their team, they [JAKT] were very quick to accommodate us. Communication was excellent."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
3.5
The Project
 
$50,000 to $199,999
 
Nov. 2014 - Ongoing
Project summary: 

Recognizing their need for outsourced development resources, the client hired JAKT to implement the mobile app design that was made internally for the iOS platform.

The Reviewer
 
1-10 Employees
 
New York Metro Area
CEO, Performing Arts Online Resource
 
Verified
The Review
Feedback summary: 

JAKT performed well for the client by creating the design that was requested. The client notes that the agency could have been quicker with delivery, but also reports that JAKT has improved with time and praises their reactivity.

BACKGROUND

Please describe your organization.

We develop mobile apps and websites which help guide patrons of the performing arts in finding shows they would like to go see.

What is your position?

I am the Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with JAKT?

We needed resources for developing our application.

SOLUTION

Please describe the scope of their involvement in greater detail.

JAKT implemented the mobile app design made by our company. The app was developed exclusively for iOS.

How did you come to work with JAKT?

They came as a reference through the design company that I'd hired.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of the project was $150,000.

What is the status of this engagement?

I started working with them two years ago. Our work is almost complete.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The feedback has mostly come from our internal team, focusing on the design, rather than the implementation. There has been very little public feedback so far. With regards to our internal team, we thought that they delivered a fine product. I would rate it with a 6/10, given the number of bug fixes and product reiterations which we needed to make because certain items may not have been tested properly. We've had a few issues, but overall, JAKT created the design that we asked for.

How did JAKT perform from a project management standpoint?

As far as being on time, they were average. My expectations were a bit higher in this regard. I was surprised that we went as high as we went, budget-wise, exceeding the initial quote. Even though we added some additional requirements, there were a few stressful months during which we were unexpectedly overrunning our budget.

What distinguishes JAKT from other providers?

JAKT was very reactive. If we needed to sit down with their team, they were very quick to accommodate us. Communication was excellent.

Is there anything JAKT could have improved or done differently?

Testing has already changed within their company, but at one point, their philosophy was to only test the new features added to the app. The version that was pushed out to the app store only had testing done for its current changes. This was a catch for us, because without the regression testing necessary for all features, subtle effects can permeate through the app when making a small change. This caused us to have a couple of emergency pushes which were quite stressful.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    I would like to mention that we were late on payments on a couple of occasions. They were extremely understanding and I will be eternally appreciative for that.
  • 4.0 Quality
    Service & deliverables
  • 3.5 NPS
    Willing to refer

Platform Development for Students' Resource Site

"The platform is working, it’s terrific, and there are a lot of students using it."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2014 - Ongoing
Project summary: 

When the client’s previous development resources were no longer available, the client hired JAKT to develop their user-driven platform in accordance with their original design.

The Reviewer
 
1-10 Employees
 
New York Metro Area
Ben Anagnos
Founder, Alta Ipsum
 
Verified
The Review
Feedback summary: 

JAKT contributed high quality work to the project and assisted in delivering a successful platform. The agency is praised for their proactive practice of finding and fixing bugs rather than waiting for them to cause problems.

BACKGROUND

Please describe your organization.

I work as a private tutor through my organization. The website we developed is designed as a way to help students set goals, generally organize, and track their grades. It's a way of using technology to accomplish the tasks I'd been doing for twenty years using pen and paper. 

What is your position?

I am the owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with JAKT?

Four years ago, I built my first website in collaboration with my former partner, using a different company. I needed a new vendor.

SOLUTION

Please describe the scope of their involvement in greater detail.

JAKT developed my platform in accordance to the original design. It's a user-driven solution. Every student can enter in different information and use it in their own personalized way.

How did you come to work with JAKT?

In February of 2014, my former development company informed me that they would no longer support the platform on which my former site had been built, and that it would be shut down in May. This was a month before exams, which was really bad news. We only had ten subscribers at the time, but I still wanted to get the site up-and-running again as quickly as possible. I found JAKT through contacts. They seemed to understand what my aim was in terms of design, so I became involved with them.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was $300,000.

What is the status of this engagement?

The collaboration is ongoing. We’ve been working together for two years.

RESULTS & FEEDBACK

Could you share any feedback or metrics from this engagement?

The platform was designed for students, so it needed to be as fast as possible not only in its web form but also as an iOS app. The general problem stood in troubleshooting and understanding how to make the app run fast. We went back-and-forth and came up with some good ideas on managing data for users, without slowing down as more and more elements were added. When initially opening the app, only the present day plus ten days forward are pulled. Data from beyond that point and from the past can be easily gotten, but with this approach, there’s no delay at all. Students have appreciated being able to do this.

In terms of setting up the profile, we needed to make the process quick and conflict-free. JAKT completely redesigned this functionality, vastly improving how it functioned.

The app has a lot of moving parts and JAKT has made a good job of fixing bugs as they come up and at anticipating issues. The user base is composed of 12-18 year olds, who are more impatient than the average human being. They’ve done a wonderful job.

 How did JAKT perform from a project management standpoint?

There were some hiccups because of organizational issues within JAKT. They let me know about this and I appreciated how they handled what was a very difficult situation. This delayed things in terms of how long the original development took, but they did a wonderful job.

What distinguishes JAKT from other providers?

The platform is working, it’s terrific, and there are a lot of students using it. They’ve been really good about fixing things and doing what other developers don’t do, which is fixing things instead of waiting for me to find things myself.

Is there anything JAKT could have improved or done differently?

Especially within the age of texting and emails, meanings can be lost when rushing a message. This is not necessarily a JAKT-specific gripe, but something that we could all keep in mind. They are good and certainly not slow, but everyone could communicate better.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    A major part of this rating is to do with internal changes within their company at the time.
  • 4.5 Cost
    Value / within estimates
    In terms of sticking to estimates, any mishaps were my fault. There are a lot of variables in a process such as this.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have recommended them.

iOS App Development for Image Preview Tool

"It was an overall successful project and I'm very happy with what JAKT built."

Quality: 
5.0
Schedule: 
3.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
Confidential
 
Nov. 2014 - Ongoing
Project summary: 

JAKT developed an app for the client which involved building out the backend API which housed images and has continued collaborating with the client for the following iterations.

The Reviewer
 
1-10 Employees
 
New York Metro Area
Shad Interligi
CEO, Wall Mural LLC
 
Verified
The Review
Feedback summary: 

JAKT delivered quality work and managed to stay within the given budget and schedule. The client noted that communication could have been quicker, but still praises the agency for their development work and recommends JAKT to others.

BACKGROUND

Please describe your organization.

We are Wall Mural LLC, a small startup company that offers users the ability to preview images on walls.

What is your position?

I am the Chief Executive Officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with JAKT?

We needed help in developing a small iOS app for the preview of images on walls.

SOLUTION

Please describe the scope of their involvement in greater detail.

JAKT developed our application for us. They built out the backend API which houses the images. Design was handled by an outside agency with which JAKT was collaborating. I believe that they currently do all of their design work internally.

How did you come to work with JAKT?

I had met somebody that had a good knowledge of young, lean development teams. They thought that we would have a good fit with JAKT. I had interviewed a number of different developers and felt that their team would give our app the attention that it needed. There was a bit of a technical challenge for what we were looking to do.

Could you provide a sense of the size of this initiative in financial terms?

This is confidential.

What is the status of this engagement?

We started working with JAKT in November of 2014. Our collaboration is ongoing. We've published the third version of our app on the App Store and will be making an announcement for it this week.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

They did a decent job with the work. I think that both our teams had a bit of a learning curve. They've matured since the early days and I've seen some definite improvements in them. From experience, I know that sometimes it's necessary to stumble in order to fix things.

How did JAKT perform from a project management standpoint?

This company is only a secondary project for me. Ultimately, what we were looking for was for JAKT to stay on budget and within schedule. They did a good job of both.

What distinguishes JAKT from other providers?

This is the only time that I've developed a product of this nature. I don't have a comparison term. It was an overall successful project and I'm very happy with what JAKT built.

Is there anything JAKT could have improved or done differently?

They could benefit from faster communication. I work with a graphic installations company. They have set deadlines for each store in terms of what graphics need to be put out. Software development may tend to move slower than what I'm used to from my work experience. JAKT moves blazingly fast compared to a bank, but they're not so quick in comparison to the companies that I run.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web App Development for Co-Working Office Space

"JAKT did a very good job staging the project before pushing it live, so it’s pretty seamless. We’ve had nothing but good experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

The client hired JAKT to develop their dashboard which essentially required building an app and a variety of feature-sets. 

The Reviewer
 
11-50 Employees
 
New York Metro Area
Jason Saltzman
Founder & CEO, AlleyNYC
 
Verified
The Review
Feedback summary: 

JAKT delivered high quality work that has received positive feedback from the client’s user base. The agency is recognized for their professionalism and effective communication. There was no criticism and JAKT is highly recommended to others.

BACKGROUND

Please describe your organization.

We are a co-working space in New York City that caters mainly to early-stage entrepreneurs. We have different programming that’s a little more extensive than just offering office space. We act much like an incubator; we have office hours with mentors, access to perks like Rackspace, free hosting credit, and other things of that nature.

What is your position?

I’m the CEO of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with JAKT?

We have hundreds of members who are part of our community. We wanted to build a member dashboard experience to on-board members, throughout their participation within our location. Part of the experience is creating a directory of who these people are and what they do, having a communication tool to interact with each other, and also setting up their experience throughout the space, whether it’s giving them access to the internet or training them on how to use the printer. So it’s just a very extensive membership experience, to guide them through everything they would need thought their membership here, and JAKT built that.

SOLUTION

Please describe the scope of their involvement in greater detail.

They were primarily responsible for the dashboard development. I’m calling it dashboard development, but there’s a lot that goes into it. It’s really an app all in itself, which has a bunch of different feature-sets. I’m not familiar with the technologies they used to build it.

How did you come to work with JAKT?

We vetted a bunch of different companies. We did an RFP, and we took proposals from everyone that we have relationships with. They’re not the only development shop that we know, given the scope of the industry we’re in. Their proposal, and their ability to execute the referrals that we gave them, led us to choose them as the vendor.

Could you provide a sense of the size of this initiative in financial terms?

So far it’s been between $50,000 and $100,000.

What is the status of this engagement?

We started to scope out the project about a year ago. Our work never stops; there’s always a different feature we’re rolling out. So we’re going to be continuing to utilize their services for as long as we develop our internal application.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Our experience has been great. Our members use it, and they seem to like it. We don’t get any negative feedback from our user base. I’ve worked with development firms in the past where things have been buggy; this is not that experience. JAKT did a very good job staging the project before pushing it live, so it’s pretty seamless. We’ve had nothing but a good experience with them.

How did JAKT perform from a project management standpoint?

We are an extremely thin organization because we have physical locations that we run. They took on the project management of this project, utilizing our limited amount of bandwidth and still executed in the timeframe and budget that we agreed to.

What distinguishes JAKT from other providers?

In my experiences with development shops before, and with having developed several different projects, I think the communication was really crisp. The expectations for the deliverables were managed properly. I think that’s not common. I deal with a lot of development firms on other projects, and they try to blame you for everything that goes wrong. You didn’t spend enough money or you cut corners, it’s like a sales job from the beginning. I don’t feel that with JAKT, like a bad sales agreement feeling that you get, close to buying a used car. Their communication and professionalism really stick out a lot.

Is there anything JAKT could have improved or done differently?

There’s nothing bad to say. We’ve had such a great experience. From a branding perspective, I can tell them that the experience supersedes the brand, and that needs to change to scale.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Social Event Platform

"They [JAKT] are dedicated business professionals, along with talented engineers, so they really are a fantastic service team in that regard."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

JAKT assisted the client in the development of their web and iOS apps. The agency’s role included redesign work and front-end programming using JavaScript and Node.

The Reviewer
 
11-50 Employees
 
New York Metro Area
William Litvack
CEO & Founder, SquadUP, Inc.
 
Verified
The Review
Feedback summary: 

JAKT performs well and satisfies the client by delivering work within their allotted timelines and budgets. The agency is recognized for their professionalism and attentiveness. There is no criticism for JAKT and they are highly recommended to others.

BACKGROUND

Please describe your organization.

We are a do-it-yourself ticketing company. We've been in the business for about three and a half years. I've served more than 1,900 unique customers doing more than 8,000 unique events. Nearly a million people have registered for events on our platform through iOS, Android, and desktop.

What is your position?

I am the CEO and founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with JAKT?

We have a super complicated technology product. We jokingly in nerd speak call it a "platform as a service" as opposed to "software as a service." The unique challenge for us was that we were simultaneously developing desktop web, iOS, and Android. We needed to develop a cohesive strategy that lined up from a design perspective and lined up with the long-term business goals. JAKT came in and helped us out both with web and iOS.

They have a very talented design team, and a strong business sense. It wasn't just working with somebody who was good with keys. It was working with someone who took the time to understand what our goals were as a business, and then helped us put together a cohesive strategy for design and development that are lined up with those goals.

SOLUTION

Please describe the scope of their involvement in detail.

This was almost two years ago now, so it's since been redesigned, but they did a full redesign of our web platform. They helped us build the frontend for that using JavaScript and Node. On the mobile side, they helped us do a full design and development of an iOS application, which was done using Objective-C.

How did you come to work with JAKT?

During the course of the last three years, I've probably worked with 35 different engineers and designers. Anthony [Tumbiolo, the founder at] JAKT, was one of those early designers and engineers. I think we were actually working in the same co-working space, in New York. Just by happenstance, we started working with them.

During a period of time, we shuttled in and out consultants and advisors. Some were good, some were bad, and some were terrible. Anthony was part of the fantastic group of people that helped us develop the business and the products through the course of the last two years. I had a lot of experience working with consultants, and Anthony and team JAKT was probably the only group that we've really stuck with throughout the whole process.

What is the status of this engagement?

Most of the work has been completed, but Anthony and I are always working on random little side projects together.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

It's tough to quantify the work of one consultant during the course of three years. We're still alive as a company and still thriving, so I would say that speaks for both the success of the project and the affordability. There is definitely a level of success there, I just can't give you a specific metric because it would be impossible to parse down.

How did JAKT perform from a project management standpoint?

They are very communicative and they stay within deadlines and budgets; those are probably their biggest strengths. JAKT is incredibly professional and attentive. They're pros. It's not like dealing with a ragtag group of engineers who have one former engineer who's working as a project manager. They are dedicated business professionals, along with talented engineers, so they really are a fantastic service team in that regard.

What distinguishes JAKT from other providers?

I would say exactly what I just mentioned before. You're combining strong business sense and a really communicative project management team in conjunction with best in class engineering for a multitude of platforms.

Is there anything JAKT could have improved or done differently?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended to probably 10 different firms.