IXD Büro

BACKGROUND

Please describe your company and position.

I am the Founder of a software development company.

Describe what your company does in a single sentence.

Software development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Redesign company's site

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• Great culture fit
• Good value for cost

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently worked with InteractiveDesign for a project at our software development company and am thoroughly satisfied. They delivered high-quality work quickly, meeting our tight deadlines without compromising on quality. Their clarity was impressive, providing concise updates and breaking down complex concepts into understandable terms. Communication was seamless, with the team always available and responsive, making us feel valued and heard.

The final results were outstanding, perfectly capturing our vision and enhancing our software’s UX. I highly recommend InteractiveDesign for their speed, clarity, communication, and excellent results. We look forward to future collaborations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our project with InteractiveDesign were significant and clearly demonstrated progress and success. The most notable result was the successful launch of our redesigned site within a remarkably short timeframe. 

This rapid turnaround allowed us to quickly enhance our online presence and improve user experience, which in turn has already started to reflect positively in user engagement metrics and feedback. The swift completion and high quality of the redesign were critical in helping us meet our business goals efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management was client oriented and well-communicated. There are the most important things for me.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their personal approach in combination with their professional results.

Are there any areas for improvement or something Interactive Design could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of the company.

Describe what your company does in a single sentence.

Digital accessibility services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• revamp our website
• improve coversions

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Din and his entire team at Interactive Design were pros from the beginning. Before starting the design component of the project, they threw themselves into learning my industry. The market research they did was extensive, time intensive and above and beyond what I expected. From there, they set about redesigning each page of my website. 
They are incredibly collaborative and even though we were in different timezones, all correspondence was prompt and thoughtful. They took my notes and adjusted accordingly, while never losing control of the project as the experts they were. They delivered a new website that I instantly fell in love with. And they did so on budget and ahead of schedule.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Stellar work. A really strong sense of design and style. A true, deep understanding of my business, which was reflected in their design work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Super collaborative. Very very responsive. They delivered ahead of schedule.

What was your primary form of communication with Interactive Design?

Email or Messaging App

What did you find most impressive or unique about this company?

Communication skills and professionalism. They took a deep, thoughtful approach to really understand what I was needing.

Are there any areas for improvement or something Interactive Design could have done differently?

zero! they were perfect, and I can't recommend them enough.

BACKGROUND

Please describe your company and position.

I am the partner of xhilarate

Describe what your company does in a single sentence.

we are dynamic sales and marketing company that distributes an exciting range of financial services products directly to the public

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Our aspiration was to craft an even more immersive and captivating customer experience, elevating the visibility of our offerings within a competitive market.

SOLUTION

How did you find Interactive Design?

Clutch Site

Why did you select Interactive Design over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Interactive Design were assigned to this project?

2

Describe the scope of work in detail. Please include a summary of key deliverables.

we started by conducting a thorough analysis of our brand's values, target audience, and industry trends. From there, they devised a creative strategy that encompassed everything from redesigning our logo to developing interactive graphics for our website and marketing materials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We witnessed a 30% reduction in our website's bounce rate, underscoring heightened visitor engagement with the enhanced interactive design. Additionally, our social media posts featuring the revamped graphics experienced a notable 25% surge in click-through rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was seamless, with regular updates on project progress. They were also incredibly responsive to our needs, promptly addressing any concerns or adjustments we requested.

What was your primary form of communication with Interactive Design?

Email or Messaging App

What did you find most impressive or unique about this company?

Their endeavors extended beyond crafting visually pleasing designs; instead, they meticulously harmonized each component with our brand's essence and market stance. Their proficiency in comprehending the intricacies of the financial services sector and transforming them into captivating visuals was undeniably remarkable.

Are there any areas for improvement or something Interactive Design could have done differently?

The impact of their designs on our brand's visibility and engagement with our audience has been substantial

BACKGROUND

Please describe your company and position.

I am the Owner of Vehicle Approval Centre

Describe what your company does in a single sentence.

Used Car Dealership

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Create a User Friendly Website
• Create an Interactive Application
• Create a 360 View Inventory

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

High ratings, Great culture fit, Good value for cost, Company values aligned

What was the size of Interactive Design’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project: Website and Application Form Development for Car Purchase

Objective: To create a user-friendly website and application form for customers to purchase cars online.

Scope of Work:

1. Design: -Develop a custom website design for customers to purchase cars online. -Ensure the website design is aesthetically pleasing and optimized for mobile devices. -Create a branding package for the website, including logo, font, and colour scheme.
2. Development: -Develop a web application form for customers to fill out to purchase cars online. -Integrate the form with a payment processor for customers to submit payments. -Create a database to store customer information and purchase details.
3. Testing and Deployment: -Conduct testing to ensure the website and application form are working properly. -Deploy the website and application form to a web hosting provider. -Ensure the website and application form are secure and compliant with industry standards.
4. Maintenance: -Provide ongoing maintenance and support for the website and application form. -Perform regular updates and security scans to ensure the website and application form are working properly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased customer satisfaction with the website and application form.
• Increased number of car purchases through the website and application form.
• Improved user experience with the website and application form.
• Improved branding of the website and application form.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Interactive Design was professional and knowledgeable, and they were able to complete the project on time and within the scope. I was very pleased with the results, and the website and application form were user friendly and aesthetically pleasing. Overall, I was very satisfied with the service I received and would definitely recommend them to anyone looking to build a website or application form.

What was your primary form of communication with Interactive Design?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about the ID was their ability to understand my needs and deliver a project that met my requirements. They were able to develop a custom website design, link it to my CRM, and deploy the website and application form.

They were also able to provide ongoing maintenance and support for the website and application form. I was very impressed with the level of service they provided and their commitment to providing a high quality product.

Are there any areas for improvement or something Interactive Design could have done differently?

No, they were great all around.

BACKGROUND

Please describe your company and position.

I am the General Manager of Diehard Custom

Describe what your company does in a single sentence.

We design and manufacture custom merch and gear for teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• A new UI and UX for our website.

SOLUTION

How did you find Interactive Design?

Other

Why did you select Interactive Design over others?

• High ratings
• Pricing first our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

A complete redesign of our website, with the addition of several new pages and features. The new features included:

• A new customer login experience to view orders and artwork
• A 3D product configurator UI
• Improved navigation and structure

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Wireframes
• Components
• Design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked hard without requiring a ton of communication. The project was delivered on time with regular updates. Any time we had questions or concerns, they were addressed quickly.

What was your primary form of communication with Interactive Design?

• Email
• Messaging App

What did you find most impressive or unique about this company?

You could tell they were talented and knowledgeable very early on in the process. The quality of their work was evident in how they analyzed the UX.

Are there any areas for improvement or something Interactive Design could have done differently?

One area of improvement could be in the information-gathering phase. They began the work very quickly, which expressed a desire of ours. But I think they could have spent a little more time better understanding our goals and needs before jumping into the work.

BACKGROUND

Please describe your company and position.

I am the Owner of Nexus

Describe what your company does in a single sentence.

Nexus provides digital solutions and product development services to help clients transition seamlessly into the digital era.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Build a scalable SaaS web platform with a clean, intuitive user interface.
• Improve user engagement and streamline customer onboarding for our digital product.

SOLUTION

How did you find Interactive Design?

• Referral
• Clutch Site
• Through an industry referral and later verified their strong reputation on Clutch.

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design helped us design and develop a SaaS web application from concept to delivery. Their team worked on the full user journey from wireframes and prototypes to final UI implementation. They also built a design system and provided continuous feedback loops to ensure the product aligned with our business goals and user expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new platform, our customer onboarding time dropped by 35%, and user engagement improved significantly. Internal teams also found the new system much easier to maintain and scale.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and transparent. Tasks were delivered on time, and they adapted quickly whenever we needed changes or additional iterations. Din kept design reviews focused and efficient, while Eugene ensured everything stayed aligned with our objectives.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine aesthetics with usability. The final design looked modern and minimalistic, but still functioned perfectly for our users. They don’t just design pretty screens they think strategically about user experience and product growth.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing major perhaps slightly faster turnaround on a few design revisions, but overall, they exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the VP of AI Innovation of GigCX Marketplace

Describe what your company does in a single sentence.

GigCX Marketplace connects businesses with a global community of over 250,000 independent, fully-vetted customer experience professionals using our proprietary technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• We wanted them to redesign our website with a modern, user-friendly UI/UX and also create a refreshed visual identity that would make our online presence more professional and engaging.

SOLUTION

How did you find Interactive Design?

Clutch Site

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They carried out a full redesign of our website. The process included discovery research, wireframes, branding work, and then high-fidelity prototypes. Deliverables included a style guide, interactive prototypes, and the final responsive website design files that could be implemented across devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the redesign, our site engagement improved significantly. Visitors spent more time on the site, bounce rates dropped, and we received positive feedback from both clients and partners about the design and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered milestones on time, followed clear timelines, and responded quickly to our feedback and requests.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine creativity with usability really stood out. They didn’t just create something visually appealing they made sure the design was intuitive and aligned with our business needs.

Are there any areas for improvement or something Interactive Design could have done differently?

We were very satisfied overall. The only thing that could have improved the experience would be offering more structured post-project support options for ongoing tweaks.

BACKGROUND

Please describe your company and position.

I am the Founder of AFOMA Marketplace

Describe what your company does in a single sentence.

AFOMA Marketplace is a socially driven SaaS platform that empowers African artisans and entrepreneurs by connecting them with global buyers through technology, storytelling, and equitable access.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Design a professional website for AFOMA Marketplace to represent our mission and offerings
• Explore a SaaS dashboard and web application design that could scale with the platform as we grow.

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design developed a new website that highlights AFOMA Marketplace’s story, artisan profiles, and marketplace features. Beyond the site, they created early-stage wireframes and concepts for a SaaS dashboard and application we plan to implement later, giving us a roadmap for scaling into a fully functional SaaS platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website now communicates our mission clearly, helping us engage new artisans and partners. The SaaS web app design concepts also gave us a strong foundation for future development and growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was efficient. Deliverables came on time, and they adapted quickly whenever we suggested changes.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their portfolio showed strong expertise in SaaS applications and clean, modern design. During early conversations, they clearly understood our vision and suggested creative ideas tailored to a social impact platform.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing major. The process was smooth overall, though more proactive updates at the very beginning would have been helpful.

BACKGROUND

Please describe your company and position.

I am the Owner of Nielsen Fitness

Describe what your company does in a single sentence.

Nielsen Fitness is Toronto’s leading in-home personal training service, dedicated to improving people’s health and fitness through customized training programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Redesign our company website with a modern, professional look.
• Explore SaaS-style solutions to support a scalable dashboard and client-facing web app features.

SOLUTION

How did you find Interactive Design?

• Online Search
• Referral

Why did you select Interactive Design over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design completely reimagined our website, giving it a polished, user-friendly structure with strong visuals and clear navigation. They also provided early-stage design exploration for a SaaS dashboard and web application concept we may expand into in the future. Key deliverables included wireframes, responsive design mockups, and a refreshed visual identity that aligned with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website boosted engagement and helped us clearly communicate our services. The design foundation also positioned us to expand into SaaS-style offerings in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth deadlines were respected, and they quickly responded to our feedback with updates and new ideas.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to blend traditional web design with SaaS product design thinking was impressive. They didn’t just make our website look good; they created scalable concepts we can use for future growth.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing major. The process was very positive, though a bit more proactive check-ins at the start could have made things move even faster.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of The Dux Digital

Describe what your company does in a single sentence.

We help ambitious B2B construction and built environment firms unlock new revenue streams through strategic marketing, lead generation, and sales conversion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Interactive Design to accomplish?

• Redesign our website to clearly communicate our value proposition to construction and built environment clients.
• Create a modern, user-friendly interface that makes it easy for visitors to understand our services and engage with us.

SOLUTION

How did you find Interactive Design?

Online Search

Why did you select Interactive Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Interactive Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Interactive Design completely reimagined our website’s look and feel. They provided a fresh UI/UX design with a clean, professional interface that highlights who we are and what we offer. They also streamlined the site navigation to make it easy for prospective clients to understand our marketing services and explore how we can help them grow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned website now communicates our message much more effectively. We’ve seen improved engagement from prospective clients and positive feedback on both design and usability. Most importantly, it’s helped us generate more qualified inquiries and conversations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered everything on time, kept us updated, and responded quickly to our requests and feedback.

What was your primary form of communication with Interactive Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to take complex business messaging and turn it into a simple, visually engaging, and professional website was impressive. They listened carefully and captured exactly what we wanted to convey.

Are there any areas for improvement or something Interactive Design could have done differently?

Nothing significant comes to mind The collaboration was smooth, and they delivered exactly what we needed.