iView Labs – WIX & Retool Experts

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Laundrolite. We offer on-demand laundry and dry-cleaning delivery services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iView Labs Pvt Ltd?

We wanted to create an app for our company. It was a big project and we had a tight budget, so we needed the right partner to help us accomplish it.

SOLUTION

What was the scope of their involvement?

iView Labs Pvt Ltd built a native app on both iOS and Android.  We didn’t create wireframes ourselves, though we did have experience launching similar delivery service apps, which was a good base to start from. 

This project ended up being a little more complicated, however, as we had to implement functionalities for clothes tracking and invoicing. At one point, the team had to change the entire architecture of the app. 

What is the team composition?

I had one point of contact, our project manager, though there was a larger team deployed for support that I didn’t interact with.

How did you come to work with iView Labs Pvt Ltd?

I posted an RFP on Upwork, and iView Labs Pvt Ltd placed a bid along with a few other companies. Their ability to provide native developers along with their competencies in past projects influenced our decision to partner with them.

How much have you invested with them?

Our project cost $5,000.

What is the status of this engagement?

The project took place from October 2018–October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My expectations for the project were high, as we were launching a new public service and I wanted the app to be perfect and quality-tested. Along the way, I tracked a detailed feature list and conducted all of the validation testing. 

The iView Labs Pvt Ltd team handled the basic code testing, checking bugs and errors. They always delivered high-quality work that performed just as expected.

Overall, the project took one year instead of four months, but the team tried to meet my expectations. Anyone else would’ve left the project then and there, so I really appreciated their dedication to my project.

How did iView Labs perform from a project management standpoint?

Our project manager was talented, reasonable, and a good negotiator. 

Though the project was delayed significantly, I understand why and don’t place all the blame on them. There were a few areas where I lacked experience and needed some consultancy, which is where the disconnect occurred. 

What did you find most impressive about them?

Out of all the developers I’ve worked with, iView Labs Pvt Ltd stands apart because of their high-quality work. 

When they turn something over to the customer for testing, there aren’t any bugs in the code. That was really wonderful. I’d never seen flawless development until I partnered with iView Labs Pvt Ltd. The functionalities changed during our project, and they responded to that, but all of their developers are very talented.

Also, though we ended up over budget for the project, we still paid less than we would’ve if we’d gone with another provider.

Are there any areas they could improve?

iView Labs Pvt Ltd could improve by expanding their services to include some basic consulting on the business side. If they could’ve guided me along the way, the app might not have changed, and the price and timeline might not have increased.

The final product is nice, but it’s an MVP, not the project I expected. 

I can’t place the blame on them, however, as this was my first time engaging in a project like this and I didn’t know the business etiquette.

Do you have any advice for future clients of theirs?

If you have wireframes and a detailed plan mapped in your mind, iView Labs Pvt Ltd’s developers will do a great job.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager at Leen Alkhair, a wholesale food company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iView Labs Pvt Ltd.?

We needed someone to develop a mobile application to support our business.

SOLUTION

What was the scope of their involvement?

iView Labs Pvt Ltd. developed our mobile application for iOS and Android. There’s also a web admin side. I gave them the idea and they started working from scratch. They used PHP and MySQL for the backend. They’re working on the Laravel framework. For the mobile side, they’re using Android Studio and XCode.

What is the team composition?

There were about five people. I interacted with 2–3 of them.

How did you come to work with iView Labs Pvt Ltd.?

They gave us a really good quotation and helpful suggestions.

How much have you invested with them?

We spent $18,000.

What is the status of this engagement?

We worked together from December 2018 until December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality and coding are very good: there are no mistakes and very little bugs. We only had some problems at the beginning with design. I told them the problems, and they solved them for free. They did a very good job after that. 

How did iView Labs Pvt Ltd. perform from a project management standpoint?

Project management was very good, and so was communication. They solved all our problems and were punctual.

What did you find most impressive about them?

They are very good, and we’d like to work with them in the future.

Are there any areas they could improve?

There’s nothing they could do better.

Do you have any advice for potential customers?

They did their tasks perfectly. I recommend working with them. I don’t know how they do with complex projects because I didn’t have that experience with them.

BACKGROUND

Introduce your business and what you do there.

I work in a technology business in Ghana called Eykrom.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iView Labs Pvt Ltd.?

For this project, we needed someone to help us build a web-based e-commerce site. Also, I was working with a freelancer on the mobile-based social site, but I terminated that engagement to give the task to iView Labs Pvt Ltd. 

SOLUTION

What was the scope of their involvement?

iView Labs Pvt Ltd. is working on creating a new web application for us, building it from scratch. The platform has unique chat and gifting functionalities.

They’re also making improvements to our existing mobile app, which is similar to the web app with slightly different functionalities. Their team is preparing a proposal for the iOS version, but we’re working on the Android version first.   

What is the team composition?

I work with an account manager from iView Labs Pvt Ltd., and one of my internal teammates works with someone else from their team, who gives us specialized technical advice.

How did you come to work with iView Labs Pvt Ltd.?

Typically, I find providers on Upwork and iView Labs Pvt Ltd. was chosen out of 100 candidates.

How much have you invested with them?

The budget is around $4,000, and we still have some work to complete.

What is the status of this engagement?

We started working with iView Labs Pvt Ltd. in April 2019. The first part of the project has been completed, and the mobile app work has already begun. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The functionalities within the platform are good. The HTML files are superb, and the backend is plugged in well. Everything they’ve done has been great. We’re starting to upload content to the site now, and working on the Android app, so we’re happy with our progress.

How did iView Labs Pvt Ltd. perform from a project management standpoint?

They proactively set up a communication channel between our teams and the previous developer to gather relevant information for development. My phone line is open to them at all times of day or night in case there’s an issue.

I give them full marks for the job they’ve done for me, and that’s not an exaggeration. They come to me when they have a better idea for certain things, whereas other people may not speak up. They also use trackers, but my internal team mostly takes responsibility for that. I receive reports and feedback from the team to make sure everything is being done on time, too. 

What did you find most impressive about them?

This is a new business for me, so I needed someone to hold my hand and make me comfortable with the environment. I was confident enough in iView Labs Pvt Ltd. to pay them even before the product was delivered. 

With other companies, my technical team had to scrutinize every detail to make sure it was right. With iView Labs Pvt Ltd., that isn’t necessary, and I know they’ll do it well. If the job costs $1,000, I can pay them the money immediately and let them work. 

Are there any areas they could improve?

Once we got over communication differences, since we’re from different parts of the world, our conversations became better. iView Labs Pvt Ltd. really came through to support me and worked to improve anything we needed. If my technical partner is satisfied with the work they’re delivering, then so am I.

Do you have any advice for future clients of theirs?

iView Labs Pvt Ltd. is the best partner for a technology beginner. If you have an idea but it isn’t fleshed out, they will hold your hand and walk you through the journey. They have a standard practice that ensures that they will provide the best service to anyone. 

BACKGROUND

Please describe your company and your position there.

I lead new products development at a company that manufactures blood coolers for hospitals and blood banks.  

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iView Labs Pvt Ltd.?

We are developing an IoT application for our cooler. We hired iView Labs Pvt Ltd. to create a website that would connect with the app’s backend and our hardware.

What were your goals for this project?

The goal was to create a reliable, robust website that could handle massive data traffic from an IoT application.

SOLUTION

How did you select this vendor?

iView Labs Pvt Ltd reached out to us on LinkedIn. After a call, we decided that they had the skills to finish this project.

Describe the project and the services they provided in detail.

They designed, built, and configured the website. They continue to give recommendations and enhance its functionality.

What was the team composition?

We work directly with one full-stack developer and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website is stunning and performs quite well. It's a great start for us and an excellent demonstration to potential customers.

How was project management arranged and how effective was it?

We have a weekly meeting, so we know what we need to do to support their team. They also send regular updates and inform us about any difficulties.  

What did you find most impressive about this company?

I’m impressed with their expertise and quick response.

Are there any areas for improvement?

They could still improve the communication between the developer and the manager. It also would be nice to have a way for us to monitor the developer from iView Labs Pvt Ltd. Having more developers would also allow them to finish the project on time.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a company that provides digital data capture capabilities to field staff. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iView Labs Pvt Ltd.?

We hired iView Labs Pvt Ltd. to provide maintenance, support, and development for our existing iOS mobile app.

What were your goals for this project?

Our goal was to stabilize the application and add new features as requested by our customers.

SOLUTION

How did you select this vendor?

We searched for mobile development companies that could maintain an existing app with a complicated code base. Ultimately, we selected iView Labs Pvt Ltd. because they seemed like the best option.

Describe the project in detail.

Once selected, iView Labs Pvt Ltd. examined the existing codebase and started to work on the outstanding issues. Additional services they provide include fixing existing bugs and adding new features.

What was the team composition?

iView Labs Pvt Ltd. assigned us a project manager to handle all communication between our company and their development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Over the last six months, iView Labs Pvt Ltd. has enabled us to launch several revisions of our application. They continually make improvements and changes based on ongoing customer requirements.

How effective was the workflow between your team and theirs?

All of our communication is handled via Skype and Redmine. The project manager is easy to contact. We haven't had any issues with the workflow.

What did you find most impressive about this company?

I was impressed with how quickly the developers came into their own with the complex existing codebase. Since several different developers had worked on it over the years, it was quite convoluted.

Are there any areas for improvement?

My only suggestion for improvement would be slightly more timely communication.

BACKGROUND

Introduce your business and what you do there.

We are a technology company providing smart transports and logistics services. We created a platform that links up "riders" to  "drivers" and the provisions of jobs. We are currently running our smart cap services in Ghana, and with just a few clicks on your phones via the Urbride app, you are linked to a driver to take you anywhere you want to go.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iView Labs?

We needed a partner who would listen and understand us and our technology needs for bringing this kind of service to Africa. We felt that iView would be the best partner to choose for mobile app and cloud-based development.

SOLUTION

What was the scope of their involvement?

iView was involved in the technical aspects of our software development. We have worked together since the beginning in order to build our solution, and they were fully in charge of coding and the configuration of the whole app. We have built Android and iOS versions for our smart car app, as well as a backend for controlling the software and gathering analytics.

They also provided social media marketing services and development for our website. We wanted to make the site more interactive and agreed on a couple of technologies for this purpose.

What is the team dynamic?

I’ve worked with around 7 people from their team.

How did you come to work with iView Labs?

We met them at the GITEX Technology Week Exhibition in Dubai 2-3 years ago and had an interesting chat. We developed a friendship before approaching professional aspects, which is key for any company trying to hire a developer—getting to understand what each of us is talking about.

How much have you invested with them?

The cost of their work has been above $50,000.

What is the status of this engagement?

We started working with iView Labs around December 2016. We had a discussion and put together plans to get the backend rolling at that time. The relationship is ongoing. We have a couple of interesting projects right now, creating avenues for new jobs.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have met clients directly while driving across Ghana; they’ve been happy with the app, and find it user-friendly. It’s a good alternative to the local options which had been in place.

We’ve tested the app and made a couple of optimizations on it. Overall, we’re satisfied with it as a company.

How did iView Labs perform from a project management standpoint?

It all comes down to communication, and they have the right professionals in place who’ve followed through on all our projects. We can reach each other at any time. We use phone, email, and WhatsApp for communication.

What did you find most impressive about them?

They understand clients and the whole tech process. We worked together as a team, trying to achieve a particular vision and plan. We have a social mindset around the app, and iView has understood this desire to do something for the community. We share the same thinking and have a strong partnership.

They understand the role of technology, are up-to-date with it, and they’re ready to pick up challenges. We’ve gone through the development process with their team, and found that they were ready to listen. We all make mistakes, but it’s important to work together as a team.

Are there any areas they could improve?

There are always things which can be done differently, but nothing comes to mind about iView. Even though we have a time difference, I can pretty much reach them at any time.

BACKGROUND

Please describe your company and position.
I am the Founder of a leadership development consultancy.

Describe what your company does in a single sentence.

Leadership development consultancy 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iView Labs – WIX & Retool Experts to accomplish?

• Website design
• Video editing for marketing purposes

SOLUTION

How did you find iView Labs – WIX & Retool Experts?

Online Search

Why did you select iView Labs – WIX & Retool Experts over others?

• High ratings
• Good customer service and willingness to have a phone call instead of only texting

How many teammates from iView Labs – WIX & Retool Experts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iView Labs helped me to build a website fro my company, and to edit a video for marketing purposes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Final delivery before the deadline we set with good quality content

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive, collaborative, open for communication, and on time.

What was your primary form of communication with iView Labs – WIX & Retool Experts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Customer service is strong. They connect and undersatnd the goal first, build relationship, stays open for communication and always check customer satisfaction.

Are there any areas for improvement or something iView Labs – WIX & Retool Experts could have done differently?

The initial "discovery call" that they already do is very useful and they connect well with their client . They can build on that, to even better understand the brand strategy, style, etc during that initial call, to optimize their work further.

BACKGROUND

Please describe your company and position.

I am the CEO of a home services company 

Describe what your company does in a single sentence.

Inspection

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iView Labs Pvt Ltd. - Providing Odoo WIX Webflow Oracle Apex and AI Engineers to accomplish?

• Odoo setup

SOLUTION

How did you find iView Labs Pvt Ltd. - Providing Odoo WIX Webflow Oracle Apex and AI Engineers?

Online Search

Why did you select iView Labs Pvt Ltd. - Providing Odoo WIX Webflow Oracle Apex and AI Engineers over others?

High ratings

How many teammates from iView Labs Pvt Ltd. - Providing Odoo WIX Webflow Oracle Apex and AI Engineers were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

setup layout

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

good

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, good

What was your primary form of communication with iView Labs Pvt Ltd. - Providing Odoo WIX Webflow Oracle Apex and AI Engineers?

Virtual Meeting

What did you find most impressive or unique about this company?

They provided good service

Are there any areas for improvement or something iView Labs Pvt Ltd. - Providing Odoo WIX Webflow Oracle Apex and AI Engineers could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Data Analyst of a talent solutions company

Describe what your company does in a single sentence.

Growth-Driven Talent Solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iView Labs Pvt Ltd. - Hire Vetted Developers to accomplish?

• Help build frontend for internal usage

SOLUTION

How did you find iView Labs Pvt Ltd. - Hire Vetted Developers?

Referral

Why did you select iView Labs Pvt Ltd. - Hire Vetted Developers over others?

Referred to me

How many teammates from iView Labs Pvt Ltd. - Hire Vetted Developers were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing the frontend based on requirements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of workable apps built

Describe their project management. Did they deliver items on time? How did they respond to your needs?

on time

What was your primary form of communication with iView Labs Pvt Ltd. - Hire Vetted Developers?

Virtual Meeting

What did you find most impressive or unique about this company?

The team responded on time.

Are there any areas for improvement or something iView Labs Pvt Ltd. - Hire Vetted Developers could have done differently?

planning

BACKGROUND

Please describe your company and position.

I am the Owner of Built to Excel

Describe what your company does in a single sentence.

We provide business technology consulting to help businesses establish systems that operate efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iView Labs Pvt Ltd. - Hire Vetted Developers to accomplish?

• Develop credit card processing integration
• Develop ACH processing integration
• Develop a UI to interact with the integrations

SOLUTION

How did you find iView Labs Pvt Ltd. - Hire Vetted Developers?

Previous work relationship

Why did you select iView Labs Pvt Ltd. - Hire Vetted Developers over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from iView Labs Pvt Ltd. - Hire Vetted Developers were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Integrate my payments processor for both credit card and ACH payments into the POS, eCommerce, and Invoice modules of Odoo ERP. With integration, develop UI for all of these modules.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Successful communication between the application and the payment processing platform.
2. Operational buttons within the UI.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered in a timely manner and the assigned developer worked well without extensive oversight.

What was your primary form of communication with iView Labs Pvt Ltd. - Hire Vetted Developers?

Email or Messaging App

What did you find most impressive or unique about this company?

• Wealth of knowledge and capabilities
• Competitive price
• Communication of team members

Are there any areas for improvement or something iView Labs Pvt Ltd. - Hire Vetted Developers could have done differently?

A more convenient payment process would be beneficial for foreign clients.