What evidence can you share that demonstrates the impact of the engagement?
Whatever the task, they get it right on the first try. The general feedback from our customers is that the website is nice and easy to use. The response to the product has been very good.
How did Ivejas perform from a project management standpoint?
They’re proactive. Sometimes I give them a task and they offer a solution or integration we could perform. For example, when we were discussing how to ease the registration and identification of companies, they came up with the VAT tracker code, which is common in Europe.
We use Trello and Slack to communicate and have weekly or biweekly meetings with the project manager. We discuss our needs, issues, and what new functionalities are needed from our experience. They go, do the tasks, and come back to us with deliverables. We test and then launch to production.
During the project, we had some changes in our vision for the product. We had to switch to agile. Through that, we gained a pretty good understanding of each other. The part of the job we planned in waterfall, they delivered on time and in budget.
What did you find most impressive about them?
They’re proactive and independent. I value that they work without a lot of supervision. They come up with solutions, provide feedback, and express their own opinions. If there’s something they don’t know, they do the research to make it happen, and don’t charge us for that time. They have good business ethics.
Are there any areas they could improve?
They need to increase the team size. It’s a limiting factor for them becoming a better company.
Do you have any advice for potential customers?
It’s important to describe your ideas—they can then give good suggestions. Agree upfront on the functionalities. Start the contract with waterfall and then continue with agile.