ITXITPro

BACKGROUND

Please describe your company and position.

I am the CEO of Anu Enterprises

Describe what your company does in a single sentence.

Anu Enterprises is a one-stop shop for all car finance needs. We specialise in the Used Car Loans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITXITPro to accomplish?

• Search Engine Optimization
• Web development
• Social Media Marketing
• Search Engine Marketing

SOLUTION

How did you find ITXITPro?

Online Search

Why did you select ITXITPro over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ITXITPro were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ITXITPro Pvt. Ltd. delivers comprehensive web development and digital marketing services for a technology company. Their ongoing support includes website development, web design, SEO optimization, social media marketing, search engine marketing, and additional digital solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client praised ITXITPro Pvt. Ltd. for delivering a user-friendly website with a polished and professional online presence. The enhanced branding was highly effective, leading to a 60% increase in website leads within six months. The team maintained seamless communication throughout the project and demonstrated a strong sense of purpose in their work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ITXITPro Pvt. Ltd. demonstrated excellent project management throughout the engagement. They consistently delivered milestones on time and ensured that all tasks were completed efficiently. The team was highly responsive to our needs, quickly adapting to changes and providing timely solutions. Their proactive approach and attention to detail made the entire process smooth and stress-free.

What was your primary form of communication with ITXITPro?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about ITXITPro Pvt. Ltd. was their deep understanding of both technology and business needs. Their ability to combine technical expertise with strategic thinking was truly impressive. They not only delivered high-quality solutions but also brought fresh ideas that added real value to our project. Their commitment, professionalism, and collaborative approach have made them a standout partner.

Are there any areas for improvement or something ITXITPro could have done differently?

Overall, our experience with ITXITPro Pvt. Ltd. was highly positive. That said, their willingness to listen, adapt, and continuously improve makes us confident they’ll only get better with time.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a web marketing agency. We’ve been active since 2009.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITXITPro Pvt. Ltd.?

We get many projects every month, and we needed assistance with the implementation of some of the work. We were looking for a consistent partner to take on our web design and development, as well as our SEO projects.

SOLUTION

What was the scope of their involvement?

We have a scope document that lists out everything that needs to be done. After ITXITPro has a look at this document, we jump on a video conference to discuss all of the requirements and outstanding questions. From there, they set a timeline and start working on the project.

For our website design and development, we work with WordPress and Shopify. They also assist us with SEO strategy and implementation, whether it’s keyword research, coding, fax link building, or additional research on competitors. In addition, they help us with PPC and Google Ads.

What is the team composition?

I work with the owner and the general manager. There are also 1–2 development and SEO specialists.

How did you come to work with ITXITPro Pvt. Ltd.?

A common contact introduced me to them. I’d used other contacts in similar industries, but ITXITPro was the one that constantly met my needs in terms of speed, quality, and price.

How much have you invested with them?

We’ve spent between $10,000–$50,000.

What is the status of this engagement?

Our engagement began in January 2016, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen plenty of our clients achieve incredible results, rankings, and additional sales. We monitor our clients with the assistance of a project management tool that compares performance metrics, and they’ve been doing well for us and our clients.

How did ITXITPro Pvt. Ltd. perform from a project management standpoint?

We communicate through Monday.com, Slack, and Skype. ITXITPro gives us a timeline and a course of action, and they almost always deliver on time.

What did you find most impressive about them?

ITXITPro is very responsive, and they answer all of my requests quickly. They’re accurate in their assessment of projects. I’ve worked with a lot of other suppliers, and their quality wasn’t always up to par. ITXITPro is very good at delivering high-quality results.

Are there any areas they could improve?

I can’t think of any.

Do you have any advice for potential customers?

I think the most important thing when working with ITXITPro is making sure that the scope of the project is defined clearly. As long as they understand the scope, everything will be perfect.

BACKGROUND

Please describe your company and your position there.

Industrial Automation Product Sales to serve Indian industry for their Industrial Automation Product requirement by joining hands with Advantech & having a vision of delivering Quality products. I am managing over all Operations at company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITXITPro Pvt. Ltd., and what were your goals?

ITXITPro Pvt. Ltd. created our company Website, CRM for Lead Management & creation of Perform Invoice at iTG Software. The team continuously provides maintenance support for CRM & website as well as doing Digital Marketing (SEO/SMO) from March 2020 to April 2021

SOLUTION

How did you select ITXITPro Pvt. Ltd. and what were the deciding factors?

We had heard about ITXITPro from a friend; for whom they already work for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

ITXITPro Pvt. Ltd. created our company Website, CRM for Lead Management & creation of Perform Invoice at iTG Software. The team continuously provides maintenance support for CRM & website as well as doing Digital Marketing (SEO/SMO) from March 2020 to April 2021. Technology used for website creation is Wordpress, CRM development is in code ignetor. Lead capture form digital marketing.

How many people from the vendor's team worked with you, and what were their positions?

Total of 5 people worked for us. Mr. Vikram Swami (CEO) Ms. Akansha Agarwal (Business head) Mr. Kapil (Senior Developer) Mr. Satya (Sr. Designer) Mr. Suprabhat (SEO executive)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

60% increase in leads coming through our website. 100% satisfied with CRM against lead management. Professional online appearance - helps with our overall branding.

Describe their project management style, including communication tools and timelines.

Mail communication & Zoom Meetings

What did you find most impressive or unique about this company?

They provided a professional website, which assured our customers that we are the ideal team to work with & they follow timelines to complete project in a given time frame.

Are there any areas for improvement or something they could have done differently?

Nothing so far, we work with ITXITPro to improve our digital presence in which they fulfill our expectations.

BACKGROUND

Please describe your company and your position there.

We are a development company based in London, UK

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITXITPro Pvt. Ltd., and what were your goals?

We hired ITXITPro Pvt. for web design and development services. Our main aim was to create a website where our clients and potential clients can easily get in touch with us, browse through our past projects, and gain valuable information that may help them on their journey.

SOLUTION

How did you select ITXITPro Pvt. Ltd. and what were the deciding factors?

We had heard about ITXITPro from a friend. We had a look at their website and made our decision from there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web design Web developement Lead capture form Blogs Service pages Price list SEO

How many people from the vendor's team worked with you, and what were their positions?

Akansha - project manager Navin - project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

1000% increase in leads coming through our website. Professional online appearance - helps with our overall branding.

Describe their project management style, including communication tools and timelines.

Email communication Zoom calls

What did you find most impressive or unique about this company?

ITXITPro provided a professional website, which assured our customers that we are the ideal team to work with. We hadn't worked with WordPress before. The last person that built our website hard-coded everything so nobody in the office could make any changes. With the new site, it's super easy to make changes, you don't need to be the techiest person.

Are there any areas for improvement or something they could have done differently?

Nothing so far, we work with ITXITPro on an ad-hoc basis now which is amazing.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of VaxiBuddy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITXITPro Pvt. Ltd.?

We needed someone to build a custom web portal to help us automate our back office work as well as our patient management.

SOLUTION

What was the scope of their involvement?

ITXITPro developed our customized, on-demand web portal. The service sends automated reminders to mobile phones and email. 

The team provides maintenance and support. They’re also helping us promote the portal for our other practitioners, who can buy a subscription to manage their patients, medical staff, their billing system, and their back-office automation.

How did you come to work with ITXITPro Pvt. Ltd.?

A relative recommended them. They were communicative and helpful. We initiated them with a small project and they delivered well and were excited to provide us solutions, so we decided to partner with them.

How much have you invested with them?

We’ve spent about 16-17 lakhs (approximately $21,000–$23,000 USD).

What is the status of this engagement?

We started working together in January 2019 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered a great product. Patients feel connected, and our back office is now automated. The automation has freed up time in our business, allowing us to be more productive and efficient. 

There are many useful aspects to the product ITXITPro developed. The billing system is very accurate, and we get daily reports. We currently have 35 staff members using it, with about 200 patients and 60 plus practitioners using it as well. 

How did ITXITPro Pvt. Ltd. perform from a project management standpoint?

Whenever I call them, they answer. Whenever I email them, they reply instantly, even if it’s to tell me they’ll get back to me soon. They’ve given us additional ideas which extended the deadline.

What did you find most impressive about them?

It’s been a good experience. They’re a fantastic company. ITXITPro is always commutative and responds instantly. They’re supportive and offer personalized solutions.

Are there any areas they could improve?

They should supply some high-end services to their customers without any technical limitations or technical errors. They should be up to the mark on standards.

Do you have any advice for potential customers?

I’d advise potential customers to go ahead and trust ITXITPro and get their service. If you have any problems, let them know. They’re very trustworthy. They provide value for money.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of SayMemo LLC. It is a customer-based app, allowing people to look for businesses that offer services they can’t find online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITXITPro Pvt. Ltd.?

I was looking to have the app developed, as well as have some marketing done.

SOLUTION

What was the scope of their involvement?

They were responsible for 50-75% of the app development. It is available on iOS and Android. They also handled fan pages and did social media marketing.

What is the team composition?

My business manager handled the actual interaction with them, so I'm not sure exactly how many teammates they had working on the product behind the scenes.

How did you come to work with ITXITPro Pvt. Ltd.?

My business consultant referred them. I decided to try working with them to see what they could do.

How much have you invested with them?

The total cost was around $5,000–$10,000. 

What is the status of this engagement?

We worked together from January–July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did a phenomenal job. The platform exceeded my expectations. Signup was slow, which is normal for a new product, but we saw steady increases in user engagement, including downloads, searches, etc. From the analytics I’ve seen so far, their marketing is on point.

How did ITXITPro Pvt. Ltd. perform from a project management standpoint?

I have no complaints. The team worked well. Scheduling and delivery were good. We spoke twice each week via WhatsApp and email. There are always issues regarding language barrier and time zone differences when working with offshore vendors, but we were able to work around it fine.

What did you find most impressive about them?

They shared their professional expertise with me regarding how the app should work. They provided a prototype before launching the app. The control system and functionality far exceeded anything I could’ve developed myself.

Are there any areas they could improve?

No, not really.

Do you have any advice for potential customers?

Put everything on paper and discuss the project with them. Take the time to work with them to fully develop your ideas. They’re very professional.