ITExpert

Introduce your business and what you do there.

I’m a technical recruiter and people partner for a financial services company.

What challenge were you trying to address with ITExpert?

We needed recruitment services.

What was the scope of their involvement?

We provided them requirements from our side. They helped us with hiring resources. They researched and recruited engineers here in Ukraine. They did screening calls to clarify if the candidate was a good fit for us. They hired 11 people.

They also helped with other things like creating a benefits package and implementing an insurance policy.

What is the team composition?

I worked with the CEO, their technical director, and one technical recruiter.

How did you come to work with ITExpert?

They were a personal recommendation from my colleagues who had worked with them before. I did some research on them and found that they were one of the best.

How much have you invested with them?

We spent about $70,000.

What is the status of this engagement?

We worked together from June–August 2020.

What evidence can you share that demonstrates the impact of the engagement?

It was a good collaboration. They provided 11 candidates, and the quality of the candidates was high. They’re client-oriented.

How did ITExpert perform from a project management standpoint?

We used different channels to communicate. We have our internal applicant tracking system (ATS). It was automated.  

What did you find most impressive about them?

They provided quality candidates very quickly. They have a good attitude.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

They’re the first company I’d recommend.

Introduce your business and what you do there.

We’re an IT products company based in the US that specializes in telecommunications services. We have an R&D and technical support office in Ukraine. I’m responsible for talent acquisition here.

What challenge were you trying to address with ITExpert?

We were supposed to hire new employees in a short period. It’s not easy to find talented developers. When I joined the company, we were still trying to find recruitment agencies to find qualified candidates for technical positions.

What was the scope of their involvement?

ITExpert provided recruitment services for IT positions. Since I began working here, they’ve sourced 20 employees, but there was recruitment before I joined.

What is the team composition?

We had strategic communication with Stas (Founder and CEO, ITExpert). Sometimes, we worked directly with recruiters that focused on Python, JavaScript, and other technologies.

How did you come to work with ITExpert?

ITExpert has been working for my company since before I joined. I believe they were found through a recommendation since the market is highly competitive and people always double-check in these cases before onboarding a partner.

I’ve known about them before joining my current company. Their team has an excellent reputation in the market because of their technical expertise. One of their partners is a developer, so they train their IT recruiters to be well-versed in technology.

What is the status of this engagement?

My company started working with ITExpert around two years ago.

What evidence can you share that demonstrates the impact of the engagement?

There’s been tremendous success in our collaboration with ITExpert. We’ve grown a significant amount and don’t have needs for them at the moment. If the need arises, we’ll contact them again. ITExpert has been extremely helpful.

How did ITExpert perform a project management standpoint?

ITExpert’s team was highly responsive and responsible. When something was urgent, they were flexible and attentive to our needs. In some cases, we required ten developers within a month. They were willing to engage more recruiters, redistributing their focus to help us. ITExpert is client-oriented and professional. They also helped whenever we needed expertise on various subjects like salaries, market trends, and technologies.

What did you find most impressive about them?

It’s their expertise and people skills. ITExpert is phenomenal at keeping track of market trends. Their team also stands out in terms of responsiveness and flexibility. It’s been a true partnership; they understand our needs.

Are there any areas they could improve?

It’s difficult to say. Everything was perfect, and I have no complaints.

Do you have any advice for future clients of theirs?

Maintaining a strong partnership is important. Each side needs to be aware of the market and willing to improve. I advise clients to start working with ITExpert and enjoy the collaboration.

Please describe your company and your position there.

I’m the CEO of a fast-growing company that provides high-quality IT solutions and services, including web development, business automation systems, and consulting.

For what projects/services did your company hire ITExpert?

ITExpert helped us recruit developers, QA, and other IT specialists.

What were your goals for this project?

We wanted to have resources for all stages of web development.

How did you select this vendor?

We chose them based on their quality and pricing.

What was the team composition?

We worked with a team of 2–3 people from ITExpert.

How was project management arranged and how effective was it?

They have good project management.

What did you find most impressive about this company?

They are professionals.

Are there any areas for improvement?

I didn’t see any.