ITExpert

BACKGROUND

Please describe your company and position.

I am an Executive of Makeup

Describe what your company does in a single sentence.

Makeup is one of the most popular and influential beauty retailers in Europe. It operates in 38 countries worldwide, including Ukraine, leading European countries, the United States, and the United Kingdom. More than 340 million users who buy more than 55 million products annually prefer the company's services, and these figures are constantly growing. 

Thus, Makeup is continuously growing and expanding, the number of platform users is increasing as well, so there is a need to increase the company’s IT team.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITExpert to accomplish?

• Assisting in the search of IT specialists to expand the company's IT department
• Talent market review

SOLUTION

How did you find ITExpert?

Referral

Why did you select ITExpert over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from ITExpert were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As the number of Makeup customers constantly grows, the load on our E-commerce system is increasing. Accordingly, there is a need to increase the number of IT specialists to provide quality service to our platform. ITExpert is qualified to recruit IT specialists and has a deep understanding of the intricacies of the IT market. They easily found suitable candidates quickly and met all our expectations, fully customizing the recruitment process to our needs. 

It was important for our company to fill only Senior positions, so ITExpert helped us hire more than 35 specialists for the IT department: 

• Senior PHP specialists
• Senior React developers
• Senior QA specialists
• PPC
• 1C/BAS developers
• Many Backend and Frontend developers

Throughout the cooperation process, the ITExpert team advised us on the current situation in the talent market, candidates' expectations and requests. The agency's technical specialist filtered candidates by technical skills, so we received only relevant specialists, which saved time closing the positions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First of all, ITExpert helped us close many Senior positions, demonstrating their professionalism, as it is not easy to quickly close such positions successfully. The agency helped us hire more than 35 specialists: 

• Backend and Frontend developers
• QA specialists
• Senior PHP specialists
• Senior React developers
• PPC
• 1C/BAS developers

The agency team quickly offered us suitable candidates, all highly qualified. We received the first candidates a few days after discussing the details of cooperation. It is worth noting that we received all the necessary information about each of the proposed candidates (their qualifications, experience, expectations, technical skills, etc.), which helped us make quick decisions about hiring them and save time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The whole cooperation process was straightforward and convenient.
• The entire ITExpert team was always in touch, and if we had any questions, we could contact them anytime. We communicated directly with Stanislav and Mykola, as well as with the agency's recruiters. 
• All the work was done on time, without delays or other problems, and all our requests were taken into account.

What was your primary form of communication with ITExpert?

Virtual Meeting

What did you find most impressive or unique about this company?

• ITExpert understands the client's request very profoundly and quickly offers relevant candidates, considering all the client's requests and specifics. 
• We were impressed with the speed of the new candidates' offers and their high qualifications. 
• The team's openness to communication and willingness to help at any time is also a pleasant surprise.

Are there any areas for improvement or something ITExpert could have done differently?

Based on the results of our cooperation with ITExpert, I can say for sure that we are personally satisfied with all the conditions, processes, and outcomes of the work. ITExpert has demonstrated high-quality services and professionalism, so I can safely recommend them to anyone.

BACKGROUND

Please describe your company and position.

I am the Director of Recruiting of Transcenda

Describe what your company does in a single sentence.

Transcenda stands as a top-tier provider of software engineering services, poised to assist startups in their scaling efforts and support enterprise organizations in their journey towards digital transformation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITExpert to accomplish?

• Assistance in finding IT specialists for the rapid expansion of the company's IT department

SOLUTION

How did you find ITExpert?

Referral

Why did you select ITExpert over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from ITExpert were assigned to this project?

40

Describe the scope of work in detail. Please include a summary of key deliverables.

During several years of working with ITExpert, we have noticed that when we give them new vacancies, we get the first candidates already in the first few days. This is very important for us to hire a specialist as soon as possible. Their large team of recruiters is very cohesive, and we are pleased with the communication and working with the entire team. 
ITExpert helped us close over 70 IT vacancies in a very short period of time, which our internal recruiting team could not have done so quickly. The agency filled vacancies as React, Python, iOS, Android, React Native, .NET, Node.JS, Ruby on Rails Developers, DevOps Engineers, Project managers, HR specialists, UI/UX Designers, and QA Engineers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When we received interested candidates, we received all the necessary information: CV, salary expectations, when the specialist can go to work, a record of the English language test, and most importantly, the results of the technical pre-screening. This helped us to learn in detail about the candidate's experience and make a decision. 
ITExpert recruited over 70 IT specialists, including React, Python, iOS, Android, React Native, .NET, Node.JS, Ruby on Rails Developers, DevOps Engineers, Project managers, HR specialists, UI/UX Designers, and QA Engineers. Their work has helped us focus on the growth of our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning of the cooperation, we discussed all plans with Stanislav, the CEO of ITExpert. Then, we continued communicating with the agency's account managers, who provided us with the necessary candidates and advised us on all issues. 
Also, the agency's CTO helped us with the technical details of the vacancies. Everyone was constantly in touch, and we could always get a quick consultation if we had any urgent questions or problems. All of our requests were fulfilled on time, there were no delays or other problems, and communication was smooth, so the whole cooperation process was straightforward and pleasant.

What was your primary form of communication with ITExpert?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed by the depth to which ITExpert understood our corporate culture, needs, and requirements. They fulfilled all the tasks set, satisfying us 100%. The agency's team consists of professional recruiters and a technical specialist, who very quickly provided us with relevant candidates, advised us on all issues, and, as a result, helped us fill all the necessary vacancies reasonably quickly. 
The ease of communication with the entire team and their responsiveness are also worth noting. Overall, we are pleasantly impressed by the entire working process with ITExpert.

Are there any areas for improvement or something ITExpert could have done differently?

In my opinion, the company employs real professionals who do their job efficiently and accurately. During my cooperation with ITExpert, I have not found any shortcomings in work or communication, so I can say for sure that all company processes are already effectively established, and it can continue its successful work.

BACKGROUND

Please describe your company and position.

I am the Talent Business Partner of Deloitte

Describe what your company does in a single sentence.

Deloitte is one of the leading professional services firms, providing audit, consulting, financial advisory, risk management, tax and legal services through around 3 000 people in 16 offices across 10 countries of the region. Digital Solutions Lab is an innovative department of Deloitte Ukraine that provides a full cycle of development covering engineering, system architecture, business analytics, project and product management, machine learning and customer support solutions. We proficient in:

• Cognitive NLP Solutions Development
• Big Data
• Machine Learning
• Mobile Applications Development
• UI/UX Design and Front-End Development
• Back-End Development.

Our vision and strategy, developed in collaboration with leadership and member firm partners from around the world, focuses on working together As One across geographic, functional, and business borders to deliver excellence in all of the services provided by the member firms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITExpert to accomplish?

• We needed help opening an R&D center from scratch and were looking for a recruiting partner with an excellent reputation and references
• We needed to hire many IT developers, QA, DevOps, IT auditors, and other IT specialists.
• We were also doing hackathon and ITExpert was helping us out.

SOLUTION

How did you find ITExpert?

• Recommendation

Why did you select ITExpert over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ITExpert were assigned to this project?

40

Describe the scope of work in detail. Please include a summary of key deliverables.

ITExpert has been our IT-recruiting partner since 2018. During these years, the agency has found more than 80 developers, cybersecurity, IT auditor and other IT specialists for us, helping to create the R&D department of Deloitte in Ukraine from scratch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ITExpert is an absolutely independent recruiting partner. The company's recruiters quickly presented many candidates, fine-tuning to our requirements and business processes. The team facilitated the entire recruiting process from the search for candidates to the end of their trial period.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked with their company CEO. He is a very polite and pleasant person. He always tried to help in different situations. We adjusted our requirements while searching, and ITExpert always brought better results than we expected. When we were looking for rare specialists, they guided us to the best and fastest way to find such candidates.

What was your primary form of communication with ITExpert?

• Virtual Meeting

What did you find most impressive or unique about this company?

This is their technical specialist within the recruiting team. He was finding out all the technical details and their recruiters were already doing the technical pre-screening. So we were already getting only relevant candidates, which saved hiring managers time and money for our company. The large number of IT recruiters helped show many candidates, so we were able to grow very quickly over several years.

Are there any areas for improvement or something ITExpert could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am a team leader at a product company. We develop products for the automation of HR systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITExpert?

We had open vacancies for IT Developers, DevOps, QA, and other IT specialists in our company.

SOLUTION

How did you select this agency and what were the deciding factors?

There were more than 40 IT full-time recruiters in their team, there was also a tech specialist in the team. He advised us on the technical stack of vacancies and also helped with other issues.

Describe the project in detail and walk through the stages of the project.

We have not been able to close several IT vacancies for a long time. We needed to find some specialists urgently so that our product could grow faster.

Describe the recruitment process in detail.

We handed over all the details of the vacancy, we were asked what kind of specialist we needed and what technologies he should have experience with. After a few days we already got our first specialists, they had a lot of relevant experience. We scheduled an interview through ITExpert recruiters.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

They showed many interested candidates, and we were able to set up interviews with them. With the help of the ITExpert we were able to hire more than 14 IT specialists in a short period of time.

How effective was the workflow between your team and theirs?

I liked that their CEO and IT recruiters could set up interviews quickly. Also shared feedback and their impressions of the candidates after the interview. This helped us improve the hiring process at the company.

What did you find most impressive or unique about this company?

I liked that they had a big team of IT recruiters and also had a CTO, who helps us with technical issues. Their customer focus is at a very high level and helped us improve our recruiting process so that we could hire the best people for the team.

Are there any areas for improvement or something they could have done differently?

I can't add anything.

BACKGROUND

Please describe your company and your position there.

I`m Senior IT Recruiter in Skylum Software. Our product — Luminar — a one-stop solution for editing and managing photos with unique AI tools and over 100 pro-level features

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITExpert?

The company ITExpert helped us quickly hire several IT specialists to our team

SOLUTION

How did you select this agency and what were the deciding factors?

I worked with the company ITExpert at a previous job and when I moved to a new company, I turned to them for help with hiring

Describe the project in detail and walk through the stages of the project.

We need to hire iOS/MacOS and Product specialists. We talked to the company's ITExpert account specialist, and communicated all the details of the position. A few days later, we got a few candidates and invited them for an interview. Candidates were given an offer and the positions were closed.

Describe the recruitment process in detail.

When I received the candidates, there was already useful information about the specialist and his answers to technical questions. This helped us speed up the process of reviewing candidates. From there, I quickly coordinated interviews with the candidate.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With the help of the team ITExpert, we were able to quickly hire IT Developers who continue to work in my company. These were really challenging positions, and we're glad the company helped us.

How effective was the workflow between your team and theirs?

I could get a quick response from the team ITExpert, set up interviews, or find out candidate information through their IT recruiter.

What did you find most impressive or unique about this company?

Their company employs more than 40 IT recruiters. They also have a technical specialist on their team who does technical pre-screening for candidates, which helped us get acquainted with all the candidate's experiences.

Are there any areas for improvement or something they could have done differently?

No. They do a very good job.

BACKGROUND

Introduce your business and what you do there.

I’m a senior developer for an IT outsourcing company, and I’m responsible for hiring developers for projects as soon as possible.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITExpert?

We needed to hire about 30 specialists, so we engaged ITExpert to help us with recruiting.

SOLUTION

What was the scope of their involvement?

ITExpert has written job descriptions and identified 60 qualified candidates. They’ve also pre-screened the specialists and guided them through the interview process, including a short HR interview. We’ve engaged about 30 team members for a three-month trial period. 

What is the team composition?

We’ve primarily worked with the CEO of ITExpert. 

How did you come to work with ITExpert? 

My colleague recommended ITExpert after working with them. 

How much have you invested with them?

We’ve invested roughly $50,000 in the partnership with ITExpert.

What is the status of this engagement?

We started working with ITExpert in April 2021, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ITExpert has identified various qualified candidates quickly. Most of the candidates have given successful interviews, and we’ve been able to hire more than 30 specialists. The specialists have been performing well, and we’ve had no problems with them. They’ve accomplished tasks on time and delivered high-quality work. We’ve never had to push them to meet deadlines or have conversations around performance; they’ve worked very well. 

How did ITExpert perform from a project management standpoint?

We’ve interfaced with the CEO, who has communicated effectively throughout the partnership. They’ve been clear about their process, and we’ve established a comfortable working relationship.

What did you find most impressive about them?

I’ve been impressed with their ability to identify qualified candidates promptly and their commitment to helping us. I’ve worked with other agencies, and ITExpert has been the best at providing technical resources. 

Are there any areas they could improve?

I have nothing ITExpert could improve on. 

Do you have any advice for potential customers?

I recommend working with ITExpert; they have a team of recruiting experts who can identify candidates quickly.

BACKGROUND

Introduce your business and what you do there.

I’m a senior technical recruiter for a financial services app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITExpert?

We were looking to build a benefits package to be more competitive in our industry.

SOLUTION

What was the scope of their involvement?

ITExpert consults us on candidate and recruitment onboarding and ongoing improvement of our internal processes.

What is the team composition?

We mainly communicate with the CEO and account manager.

How did you come to work with ITExpert?

We came across ITExpert through a referral.

How much have you invested with them?

We’ve invested about $100,000.

What is the status of this engagement?

Our ongoing partnership started in February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve presented us with about 70 candidates so far, and we ended up hiring 10 of them. Their service is of high quality, and the benefits package has attracted a lot of prospective applicants.

How did ITExpert perform from a project management standpoint?

They perform exceptionally well from a project management perspective.

What did you find most impressive about them?

We’re impressed with their responsiveness and availability to answer all our questions any time of the day.

Are there any areas they could improve?

There’s nothing they need to improve on.

Do you have any advice for potential customers?

I would just like to recommend ITExpert highly to anyone who may need their services.

BACKGROUND

Introduce your business and what you do there.

I’m a technical recruiter and people partner for a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITExpert?

We needed recruitment services.

SOLUTION

What was the scope of their involvement?

We provided them requirements from our side. They helped us with hiring resources. They researched and recruited engineers here in Ukraine. They did screening calls to clarify if the candidate was a good fit for us. They hired 11 people.

They also helped with other things like creating a benefits package and implementing an insurance policy.

What is the team composition?

I worked with the CEO, their technical director, and one technical recruiter.

How did you come to work with ITExpert?

They were a personal recommendation from my colleagues who had worked with them before. I did some research on them and found that they were one of the best.

How much have you invested with them?

We spent about $70,000.

What is the status of this engagement?

We worked together from June–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was a good collaboration. They provided 11 candidates, and the quality of the candidates was high. They’re client-oriented.

How did ITExpert perform from a project management standpoint?

We used different channels to communicate. We have our internal applicant tracking system (ATS). It was automated.  

What did you find most impressive about them?

They provided quality candidates very quickly. They have a good attitude.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

They’re the first company I’d recommend.

BACKGROUND

Introduce your business and what you do there.

We’re an IT products company based in the US that specializes in telecommunications services. We have an R&D and technical support office in Ukraine. I’m responsible for talent acquisition here.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITExpert?

We were supposed to hire new employees in a short period. It’s not easy to find talented developers. When I joined the company, we were still trying to find recruitment agencies to find qualified candidates for technical positions.

SOLUTION

What was the scope of their involvement?

ITExpert provided recruitment services for IT positions. Since I began working here, they’ve sourced 20 employees, but there was recruitment before I joined.

What is the team composition?

We had strategic communication with Stas (Founder and CEO, ITExpert). Sometimes, we worked directly with recruiters that focused on Python, JavaScript, and other technologies.

How did you come to work with ITExpert?

ITExpert has been working for my company since before I joined. I believe they were found through a recommendation since the market is highly competitive and people always double-check in these cases before onboarding a partner.

I’ve known about them before joining my current company. Their team has an excellent reputation in the market because of their technical expertise. One of their partners is a developer, so they train their IT recruiters to be well-versed in technology.

What is the status of this engagement?

My company started working with ITExpert around two years ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There’s been tremendous success in our collaboration with ITExpert. We’ve grown a significant amount and don’t have needs for them at the moment. If the need arises, we’ll contact them again. ITExpert has been extremely helpful.

How did ITExpert perform a project management standpoint?

ITExpert’s team was highly responsive and responsible. When something was urgent, they were flexible and attentive to our needs. In some cases, we required ten developers within a month. They were willing to engage more recruiters, redistributing their focus to help us. ITExpert is client-oriented and professional. They also helped whenever we needed expertise on various subjects like salaries, market trends, and technologies.

What did you find most impressive about them?

It’s their expertise and people skills. ITExpert is phenomenal at keeping track of market trends. Their team also stands out in terms of responsiveness and flexibility. It’s been a true partnership; they understand our needs.

Are there any areas they could improve?

It’s difficult to say. Everything was perfect, and I have no complaints.

Do you have any advice for future clients of theirs?

Maintaining a strong partnership is important. Each side needs to be aware of the market and willing to improve. I advise clients to start working with ITExpert and enjoy the collaboration.

BACKGROUND

Please describe your company and position.

I am the Team Lead of an online payment platform.

Describe what your company does in a single sentence.

Our product is a financial ecosystem of online payments for online businesses. It is a universal payment service that makes the process of transferring and receiving money as easy as possible for clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITExpert to accomplish?

• We needed to hire IT specialists to our team quickly: Python, Devops, .Net, QA, and others.
• Advise us on the state of the IT market, their salary expectations, the number of candidates.

SOLUTION

How did you find ITExpert?

Online Search

Why did you select ITExpert over others?

High ratings, Great culture fit, Good value for cost

What was the size of ITExpert’s team?

40

What was your primary form of communication with ITExpert?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to hire IT specialists as soon as possible as our product was developing. With the help of ITExpert we were able to hire a few developers quickly, and they continued to help us with hiring throughout the year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We were shown many interested candidates with detailed information about them.
• We were able to hire several IT professionals in a very short period of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We talked to the CEO of the company directly. He gave details of what was going on in the IT market. When we passed the vacancy on to them, we received the first candidates in 3 days. I liked that everything was smooth and organised. All interviews were scheduled with no mistakes, which allowed us to move quickly with the candidates.

What did you find most impressive or unique about this company?

I appreciated the presence of a technical specialist on their team; he is a highly intelligent individual. This is because I have not encountered any developers at other recruitment agencies in the past. Through him, I was able to effectively communicate the specific type of specialist I required and the exact nature of their role.

Are there any areas for improvement or something ITExpert could have done differently?

There was nothing they needed to improve on.