What evidence can you share that demonstrates the impact of the engagement?
Iterators has helped us fully achieve our goals. A core tenet of our engagement is having complete trust and confidence in the data they supply through our company
We have conducted competence tests from our side, and their performances matches our expectations almost all the time. Currently, they're looking at market data and pricing. We ensure that the totals match up to various published sources.
A variety of outlets publish different results. We compare these more definitive tests to what Iterators comes up with, and they have proved consistently accurate.
How did Iterators perform from a project management standpoint?
Project management has been excellent. Iterators is incredibly responsive, communicative, and clear. They develop systems to put in place and document their workflow to look for improvements we can make. We have an incredible relationship with Iterators.
What did you find most impressive about them?
We've interviewed several vendors throughout the course of the last year, but we’ve never even questioned switching from Iterators. Their level of transparency with us from a project management standpoint is unmatched. We always feel very confident about where they are in the process.
Iterators is nimble and flexible enough to accommodate the flux in our workflow. The team is really honest hardworking smart and thorough people. We understand that a lot of QA work is actually not automated.
Are there any areas they could improve?
I look forward to Iterators becoming a large company with lots of resources so they can have more clients. Right now, they're building their business which means that they don't have a huge team. I feel positive they will turn into a big enterprise because they have an amazing vision and execute on it.
Do you have any advice for potential customers?
I advise future clients to be communicative from their company's end. If you want a generic, set, process, you wouldn't need to invest in as skilled of a team.
Iterators is a highly specialized and talented team of people who are worth the investment. Be very clear about your objectives and the scope of your project.