Diverse Teams Work Better Together

Software testing is what we're all about. Any Business. Any Size. Any Industry. Located in the City of Boston, read The Boston Globe and discover our competitive advantage and how it can work for you. And we do it all with an eye on social impact too.

As stated in the Harvard Business Review, "...results suggest" that the organization's neuroinclusive testing teams are 30% more productive than the others.

 
$5,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2017
Show all +
Boston, MA
headquarters
  • 50 Milk Street
    Boston, MA 02109-5000
    United States
other locations
  • 51 Melcher Street
    Boston, MA 02210
    United States

Portfolio

Key clients: 
Our mission is to work with companies needing quality software testing services, and we do this every day with our inclusive workforce. We respect and acknowledge contributions that individuals of all backgrounds make and strongly believe that maintaining these standards is what builds community and contributes to a better world. We are lucky to have great clients who align with our values and social impact goals including: • City of Boston - website and accessibility testing • Boston College- websites and accessibility testing • Connelly Partners - websites and accessibility testing • Rocket Farm Studios - mobile apps • Hydrow - mobile app, controlling rowing machine • Lobus - art auction data and data cleaning • Pillo Health - medical device controller app • Loomis & Sayles- Automated QC check of data

Reviews

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Data QA for Art Tech Company

“Iterators is a highly specialized and talented team of people who are worth the investment.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Ongoing
Project summary: 

Iterators provides data QA for use in client-facing tools and applications. The team works from the backend of the system on continuous improvement and pinpoints areas for growth.

The Reviewer
 
11-50 Employees
 
New York, New York
Sarah Wendell
CEO, Lobus
 
Verified
The Review
Feedback summary: 

Iterators consistently delivers near-flawless QA reporting and assessment that rivals that of advanced and established publications. The team leverages an ideal combination of personable and attentive collaboration and implementation skills.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m the co-founder of Lobus. We have created a trusted informational digital platform for professionals in the art world. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iterators? 

We hired Iterators to provide QA for our data. 

SOLUTION

What was the scope of their involvement? 

Iterators cleans up data for our clients. We use this information for a variety of client-facing applications. 

Our trust and estate planning tool allows family offices to appropriately assess their clients' portfolios against real-time market information. The data Iterators analyzes feeds into that process 

Artists and professionals trying to understand the arts market can use our tools to see what could happen in their market sector. 

Iterators is integrated in our backend system, which they navigate and use to help us make changes and enhancements as they're working through the functionality. 

Our engagement has been ramping up recently and has expanded to include more work for our company going forward.

What is the team composition?  

The size of the team varies depending on where we are in the cycle. We mostly work with QA testers. At the high peak, we could have the entire team from Iterators working on our project.  David and Jill are closely involved. 

How did you come to work with Iterators? 

We found Iterators through a referral. 

What is the status of this engagement? 

Our partnership began in September 2018. We have a deep ongoing relationship with Iterators that continues to grow.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Iterators has helped us fully achieve our goals. A core tenet of our engagement is having complete trust and confidence in the data they supply through our company

We have conducted competence tests from our side, and their performances matches our expectations almost all the time. Currently, they're looking at market data and pricing. We ensure that the totals match up to various published sources.

A variety of outlets publish different results. We compare these more definitive tests to what Iterators comes up with, and they have proved consistently accurate.

How did Iterators perform from a project management standpoint? 

Project management has been excellent. Iterators is incredibly responsive, communicative, and clear. They develop systems to put in place and document their workflow to look for improvements we can make. We have an incredible relationship with Iterators.

What did you find most impressive about them? 

We've interviewed several vendors throughout the course of the last year, but we’ve never even questioned switching from Iterators. Their level of transparency with us from a project management standpoint is unmatched. We always feel very confident about where they are in the process. 

Iterators is nimble and flexible enough to accommodate the flux in our workflow. The team is really honest hardworking smart and thorough people. We understand that a lot of QA work is actually not automated. 

Are there any areas they could improve? 

I look forward to Iterators becoming a large company with lots of resources so they can have more clients. Right now, they're building their business which means that they don't have a huge team. I feel positive they will turn into a big enterprise because they have an amazing vision and execute on it.  

Do you have any advice for potential customers? 

I advise future clients to be communicative from their company's end. If you want a generic, set, process, you wouldn't need to invest in as skilled of a team. 

Iterators is a highly specialized and talented team of people who are worth the investment. Be very clear about your objectives and the scope of your project. 

5.0
Overall Score We've formed a great partnership with Iterators.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They'll willingly work weekends and late into the night to get the job done.
  • 5.0 Cost
    Value / within estimates
    The product we're getting is excellent. We've been working with them for a long time and they've added tremendous value to our company.
  • 5.0 Quality
    Service & deliverables
    We have absolute confidence in the products they deliver back to us and feel comfortable handing it to our best clients.
  • 5.0 NPS
    Willing to refer
    I have done so before.

Multiple App Testing for Development Group

"They provide screenshots and videos of their work and are hyper-focused on replicating their steps." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Sept. 2018
Project summary: 

Iterators LLC developed and executed four app testing plans. They estimated manual testing hours required and contributed to bug-triage efforts. They based their work on device coverage requirements.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Daniel Katcher
CEO, Rocket Farm Studios
 
Verified
The Review
Feedback summary: 

Iterators LLC’s testing was key in delivering four third-party client apps throughout the year. They were receptive to feedback and improved steadily throughout. Collaborative and friendly, the team meshed well with internal staff and consistently provided comprehensive documentation.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Rocket Farm Studios, a mobile product development company. We help startups and enterprises develop app-based products and support backend systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iterators LLC?

We needed to test four different apps in 2018.

What were your goals for this project?

We wanted to deliver high quality to our customers in a timely fashion.

SOLUTION

How did you select this vendor?

We originally met in person in Boston. After working with large testing organizations, we felt that Iterators was a better match for us. We started slowly, with a small project, and have since grown our relationship to the point where we work exclusively with them.

Describe the project in detail.

This is our fourth project with them. For each build, we use Iterators to manually test across devices and log issues. They develop a high-level test plan and provide an initial estimate for expected manual testing hours per release. We define the device coverage and triage bugs with them. Then, we go through our workflow.

What was the team composition?

Usually, there’s a senior tester to run the project and write test plans and a junior developer to do the manual testing. They work directly with our development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All of our projects with Iterators have been successful; we’ve shipped four apps because of them this year. They work hard to make our clients successful.

How effective was the workflow between your team and theirs?

They fit right in with our development team, and I have no hesitation with them interacting with our clients. They attend daily standups—if needed—and sprint planning meetings. We agree on a mutual workflow, and they’re always looking to improve our process.

What did you find most impressive about this company?

They’re great to work with, responsive, friendly, and thorough. The best part is that I trust them. They provide screenshots and videos of their work and are hyper-focused on replicating their steps. It truly vexes them when they can’t.

Are there any areas for improvement?

Our cooperation has improved over the course of several projects. Iterators takes feedback well, owns up to their mistakes, and gets better all the time.

5.0
Overall Score I'm proud to have partnered with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're there for you with advanced notice, and do the best they can in emergencies.
  • 5.0 Cost
    Value / within estimates
    It's reasonable, but not as affordable as an offshore firm.
  • 5.0 Quality
    Service & deliverables
    Their work is detailed, thorough, and dependable.
  • 5.0 NPS
    Willing to refer
    I had a great experience.

Website Testing for Medical Technology Startup

"It's been an honor to work with the Iterators team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - July 2018
Project summary: 

Iterators LLC assessed and pinpointed numerous issues of a website that was experiencing trouble with the payment process.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Deborah Bradley
Founder & CEO, Boston SEO Geeks
 
Verified
The Review
Feedback summary: 

Thanks to their input, all payment issues have been resolved, however other required changes are still underway. Communication, integrity, and dedication to their mission are strengths of theirs that helped the collaboration run smoothly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the online marketing consultant for a medical technology startup. Their website had a number of significant issues that they had ignored for a long time due to budgetary constraints. As increasing amounts of funding came in, I insisted that we prioritize strengthening the website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iterators LLC?

We needed them to identify all of the problems with the website which included sporadic payment issues. It was built on a multisite platform which had created its own challenges. We needed help with identifying exactly what was going wrong so we could have our developers fix the issues.

What were your goals for this project?

We wanted to see the website operating smoothly, which would help both our UX and online rankings over time.

SOLUTION

How did you select this vendor?

I initially met them through a colleague. After reading reviews about them and speaking directly with their CEO, I was very impressed with their approach as well as the results they were clearly achieving for their clients.

Describe the project in detail.

Our first meeting related to this project was in person. I walked Jill (Co-Founder & Managing Member, Iterators LLC) through the entire website and the issues we had noticed. She took comprehensive notes and took those back to her team. We spoke a number of times over the next two to three weeks as they put together their full assessment.

What was the team composition?

We worked with Jill directly. She communicated back and forth as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our developers are still implementing the needed changes, but it's been a very smooth process and we haven't had any further payment issues.

How effective was the workflow between your team and theirs?

They were excellent.

What did you find most impressive about this company?

Their ethics, communication, and bigger mission make them an outstanding partner. It's been an honor to work with the Iterators team.

Are there any areas for improvement?

While there’s always room for improvement, nothing specific came up during the scope of our project. I’m sure I’ll be working with them again.

5.0
Overall Score Thank you, Iterators!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They offered very easy and speedy communication.
  • 5.0 Cost
    Value / within estimates
    Their price was reasonable.
  • 5.0 Quality
    Service & deliverables
    They’re a clear and comprehensive team.
  • 5.0 NPS
    Willing to refer
    We already have recommended them!

Testing for Online Networking Platform

"They're a trustworthy, thorough, flexible team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Iterators LLC tests, reports, and verifies the resolution of bugs.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
COO, Door of Clubs
 
Verified
The Review
Feedback summary: 

Iterators LLC has built a strong partnership through their outstanding work, affordable pricing, and friendly attitude. Although communication got off to a slow start, the team improved quickly and established an efficient workflow. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the COO of Door of Clubs, an online platform that connects college student clubs with companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iterators LLC?

We hired them to test our software. We have a two-sided marketplace with student and company users, so we wanted to ensure it worked for everyone.

What were your goals for this project?

We needed their testers to find all the bugs in the platform and communicate them to our development team.

SOLUTION

How did you select this vendor?

I met them at an event and felt they were capable and fairly priced.

Describe the project in detail.

Iterators LLC tests our software and describes each bug in detail for our development team to fix. Once the developers fix the bug, Iterators LLC tests again to confirm its resolution.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I'm happy with them. They not only produce great work, but are also pleasant and easy to work with. They communicate well and have a lot of pride in their job.

How effective was the workflow between your team and theirs?

It has improved over time. It took about a month to get on the same page and settle into a good flow, but the teams now have good synergy.

What did you find most impressive about this company?

They're a trustworthy, thorough, flexible team. 

Are there any areas for improvement?

Establishing a good workflow more quickly would have made the beginning of our relationship more effective.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Services for Rowing App

"They’ve been very flexible and affordable to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Iterators LLC provides QA services for a mobile app. They write, execute, and track results of the manual tests they perform for the app. They provide QA assistance for multiple features within the app.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
Chris Paul
CTO, CREW by True Rowing
 
Verified
The Review
Feedback summary: 

The QA assistance from Iterators LLC makes tracking features within the app easy to understand and fix through the manual tests they plan. They are available and adaptable when needed. Additionally, they provide a cost-effective way of developing a QA process.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CTO at CREW by True Rowing. We are a startup building a silent rowing machine to be streamed live from rivers across the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iterators LLC?

We needed a QA process for our mobile apps.

What were your goals for this project?

We wanted to offer one of the best fitness experiences on the market.

SOLUTION

How did you select this vendor?

We chose Iterators because they were recommended to us by someone who had worked with them previously.

Describe the project in detail.

They help us write, execute, and track results for manual test plans, involving a rowing machine and mobile app. The app has features for registration, login, menu selection for workouts, statistics, and analytics.

What was the team composition?

We work with their engineering team of 6 developers and a product manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We effectively developed our QA process from scratch through working with Iterators.

How effective was the workflow between your team and theirs?

They’ve been very flexible and affordable to work with.

What did you find most impressive about this company?

Their flexibility in assisting us whenever we required help, especially with our release scheduling, is impressive.

Are there any areas for improvement?

The earlier communication could have been better but we worked through all issues together.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer