In Magento we trust!

ITDelight`s core focus lies in Magento and E-commerce area since 2010. The competences we are proud about:

– expert audit before any fixes goes out to identify the most weak areas of the store that needs to be improved;

– experience with real network monsters and marketplaces with 100 000 products and complex business logic on board;

– creation and implementation of Magento modules being effective for a particular business model;

– professional integration of Amazon services;

– improving UI/UX logic with a core eye on store usability and conversion improvement.

– working on server optimization to handle highly traffic stores.

 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
, Ukraine
headquaters
  • ITDelight
    Ukraine

Portfolio

Key clients: 

Evermart, Topbrille, Eurowine, Polinikids, Cyberhull, Neklo

Reviews

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Web Dev for Art E-commerce Site

"We completed a very successful project. ITDelight delivered on time, as promised."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2016 - Ongoing
Project summary: 

ITDelight built a module for an e-commerce site that allows users to virtually view how an art print would look on a wall in an actual space. They have also helped with other development work on their Magneto platform.

The Reviewer
 
1-10 Employees
 
Brooklyn, New York
Marketing Manager, Art E-Commerce Site
 
Verified
The Review
Feedback summary: 

The module resulted in a boost in traffic to the site and an increase in the viewing time of unique visitors. Aside from their excellent execution, ITDelight's project management is also commendable. They're communicative and the invoicing is clear. 

BACKGROUND

Introduce your business and what you do there.

The company is an art e-commerce site that sells posters, books, and art prints. I’m in charge of digital marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ITDelight?

We do not have a development team in-house, and we needed a module built for our website.

SOLUTION

What was the scope of their involvement?

ITDelight built a module called View in Room for our website where users can visualize the prints on a wall inside the actual space. We made some comments regarding security protocols, ITDelight was very understanding, and they added the lines to the contract. They gave us an estimate of how much it would cost, and they did the project perfectly. Right now, we are working with ITDelight to solve a capability issue we have with Magento.

How did you come to work with ITDelight?

I was introduced to ITDelight through Nosto, a Magento partner agency. We met them at a conference, and when we were discussing adding the View in Room feature, Nosto recommended ITDelight because they fit our budget.

What is the status of this engagement?

We began working with ITDelight in April 2016, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We saw increased traffic, longer engagements, and more minutes per view by unique visitors after the module was installed. ITDelight also installed the Nostril extension in our Magento store. We still use that, and we saw a 20%–30% sales increase.

How did ITDelight perform from a project management standpoint?

The project management has been great. ITDelight did a professional job. The invoicing was clear, and the payment terms were clear. When an issue or question arose, their project manager reached out and communicated with us right away. ITDelight really got to know our developer here in the US. We communicated by email.

What did you find most impressive about ITDelight?

ITDelight is a small to medium sized team, so when their developer had a question, they were able to pull resources from their team to solve the issues.

Are there any areas ITDelight could improve?

ITDelight could ask more detailed questions to our developer before they perform a task.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    ITDelight did great for being in a different time zone.
  • 5.0 Cost
    Value / within estimates
    We are in a niche market, and we haven’t worked with other developers.
  • 5.0 Quality
    Service & deliverables
    We completed a very successful project. ITDelight delivered on time, as promised. The scope of the project was covered. Communication was great.
  • 5.0 NPS
    Willing to refer
    I would recommend ITDelight depending on the person’s needs.