IT Plus

BACKGROUND

Please describe your company and your position there.

I'm the owner of "Pet Sky" pet supplies shop in Dubai, JLT

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Plus?

To build for us an online shop for our company.

What were your goals for this project?

Beautiful, easy to use online shop, where we can sell all our products to all the customers in the UAE

SOLUTION

How did you select this vendor?

We selected this vendor through recommendations from our friends.

Describe the project and the services they provided in detail.

Planning of the complete project, Design of the website to match with our brand colors and styling, Development of the website, Making sure everything is working as expected. They have also guided us through all the processes and are supporting us with the management of the website

What was the team composition?

The assigned a project manager, a designer, and a developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have started receiving extra orders on a daily basis, and with time the number is increasing. We now have customers from all over the UAE!

How was project management arranged and how effective was it?

Very well. They were following up very closely to make sure everything is being done on time.

What did you find most impressive about this company?

Ease of working with them. They make things easy, rather than complicating them.

Are there any areas for improvement?

Don't know of any, good luck for them in the future.

BACKGROUND

Please describe your company and your position there.

CME conferences organizing Conferences and meeting organizing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Plus?

Designer development

What were your goals for this project?

New design for our company

SOLUTION

How did you select this vendor?

Thought connection of friends

Describe the project and the services they provided in detail.

They have designed and developed a custom website for our conference organizing company. Based on our ideas, they have made a complete design and developed the final website that looks beautiful.

What was the team composition?

Desiner developers project mangers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our company is presentable with new website

How was project management arranged and how effective was it?

They were in touch with us all the time and everything was planned and executed according to the plan.

What did you find most impressive about this company?

Everything was done very well and I’m most impressed with their work.

Are there any areas for improvement?

Not really. Keep up the good work

BACKGROUND

Please describe your company and your position there.

Online computer and electronics store website in UAE and the GCC. Founded in 2011. I'm the Co-Owner here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Plus?

E-Commerce development, Mobile app development, Marketing, and other software development tasks.

What were your goals for this project?

To build a powerful e-commerce solution that will be easy to use and will have the required features.

SOLUTION

How did you select this vendor?

We have come across them through a word of mouth from an acquaintance, after trying out with another vendor, who delivered a very poor project.

Describe the project and the services they provided in detail.

They created a detailed plan, designed, developed, tested, optimized, and deployed the project on the cloud. Every step of the project was taken care of by them.

What was the team composition?

They provided a team of 6 people. Project manager, 2 Web developers, designer, mobile app developer, and digital marketing expert.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We started getting pretty impressive online sales, and have dominated in many areas online.

How was project management arranged and how effective was it?

Very good project management. We have a point of contact, and also regular meetings to assess the ongoing work.

What did you find most impressive about this company?

Their unique approach to the client. We were impressed by their willingness to research the project and provide the best solution to the problem.

Are there any areas for improvement?

Can't think of any to be honest.