Transform Your Business
iSolve Technologies is a global Business Transformation company. We provide reliable software solutions for businesses to grow revenues with a clear strategy and innovative technology platforms. We provide customized business solutions for several industry verticals- Healthcare & Life Sciences, Telecom, Banking, Finance & Insurance, Engineering, Design & Manufacturing, Logistics & Transportation, Media & Entertainment and Retail. We have a track record of 15 years excellence in hybrid Platforms + Services offerings that span KYC, Customer Experience Platforms, Document Workflow & Management, Predictive Analytics and Data Science, Digital Transformation and Command Centre Operation. Know more about us at, https://isolveglobal.eu/
India- https://isolve.in/
UAE- https://isolve.ae/
Global- https://isolveglobal.com/
headquarters
other locations
Focus
Portfolio
Naturals Metropolis Thanco's Natural Neuberg Diagnostics Anderson Diagnostics Amma Naana Bombay General Stores Hari Bhabanam Bergen Pipe Supports
iStart- Customer Digital Onboarding Platform
iStart is a cloud based digital customer onboarding platform created with exponential technology features and smart intelligence. It helps banks, insurance and other financial institutes to onboard their customers within minutes. Instant KYC verification, AML regulations, smart facial recognition, Intelligent ID scanning, etc are some of the world class features.
Tailor Made HealthCare Management System
iSolve defines the top 3 goals and challenges of your business bringing in increased focus to the business. For more info visit, https://isolveglobal.eu/metropolis-enterprise-case-study/
Retail and Franchise Management Platform
iSolve defines the top 3 goals and challenges of your business bringing in increased customer engagements. Centralized billing with predictive analytics. For more info visit, https://isolveglobal.eu/naturals-enterprise-case-study/
End to End Accounts Invoice Automation
iSolve defines the top 3 goals and challenges of your business to automate the Accounts Payable system. State of art platform to capture data, processing and line by line invoice matching. For more info visit, https://isolveglobal.eu/acumen-enterprise-case-study/
Comprehensive Management System for Media Monitoring
iSolve defines the top 3 goals and challenges of your business to digitize and generate strategic data insights
End to End clipping and content management platform to manage and integrate digital content with centralized web-based monitoring. For more info visit, https://isolveglobal.eu/european-data-directory-enterprise-case-study/
Compliance and Automated Platform for KYC Solutions
iSolve KYC compliance management helps banks, financial institutions, NBFCs (Non-Banking Financial Company), e-Wallet companies and other lending companies. iSolve’s KYC platform offers the best KYC solution for all your compliance requirements.
Reviews
the project
Customer Onboarding Platform for Fintech Startup
"Whenever I need support, they’ll come to my office immediately and rectify the error."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re insurance providers and started the company two years back. At this point, we have 50–60 employees.
What challenge were you trying to address with iSolve Technologies?
They’ve provided us a platform called iStart, for quick employee onboarding.
What was the scope of their involvement?
iSolve customized their iStart platform for our employee onboarding. We’re going to make further customizations because we’re going to hire more and more employees for the business. We’re going to start multiple offices in Chennai and need to onboard employees quickly. They’ve made customizations to include induction videos and forms for employee reviews.
What is the team composition?
I’ve worked with one person from the service team and one from the sales team. They’re both very jovial people.
How much have you invested with them?
The initial project cost $4,500, and we’ve paid them an additional $1,500 for upgrades.
What is the status of this engagement?
We started working with iSolve around April 2017, and it’s ongoing. We’ve upgraded the platform every year.
What evidence can you share that demonstrates the impact of the engagement?
The employee recruiting process wasn’t very clear for us before, and we couldn’t find the right employees for the right positions. This platform helped us recruit the right employees at the right time.
How did iSolve Technologies perform from a project management standpoint?
I’m in touch with someone from their customer service team on a monthly basis, either through calls or videoconferences. We have discussions regarding the performance of the platform. There's also a separate team to coordinate with iSolve.
What did you find most impressive about them?
They’ve been very transparent with pricing and services, and we like that approach. Whenever I need support, they’ll come to my office immediately and rectify the error.
Are there any areas they could improve?
The pricing could be lower, and they could add more features to the basic product.
Do you have any advice for future clients of theirs?
The main thing for us is to get the right kind of support. If that’s not in place, then buying a product for so much money is worthless.
the project
Online Video KYC Verification Dev for IT Consulting Firm
"They have world-class customer support options with a talented technical crew."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am senior project manager. We are IT consultants assisting several financial services to integrate IT and smart automations in their existing workflows.
For what projects/services did your company hire iSolve Technologies?
We hired iSolve to provide us platform for instant video KYC verification while onboarding new customers.
What were your goals for this project?
Our goal is to collaborate with iSolve team and develop a customized video KYC platform to make our clients onboarding process smooth and swift with paperless documentation process.
How did you select this vendor?
iSolve has very good track record when it comes to custom software development. Their existing client shared a good review with us regarding iSolve working capabilities and deliverables.
Describe the project and the services they provided in detail.
They designed and developed customized online video KYC platform with smart intelligence facial recognition, advanced biometrics, various IT integrations.
What was the team composition?
The team comprised of 5 members.
Can you share any information that demonstrates the impact that this project has had on your business?
User experience has been improved with seamless onboarding process with paper-less submissions and online KYC verification
How was project management arranged and how effective was it?
Excellent project management skills
What did you find most impressive about this company?
They have world-class customer support options with a talented technical crew
Are there any areas for improvement?
No issues so far
The streamlined quality of the final solution allows for the internal team to connect with employees that are the best match for the position whenever needed. The accelerated onboarding process has enabled the company to expand and hire at faster rates. Their transparency was appreciated.