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Where Digital Meets Beautiful

5.0
9 reviews

iperdesign is a digital boutique agency that delivers crafted strategies and innovative design for branding, mobile and web.   With many years of experience and offices in Philadelphia and Rome, iperdesign serves international corporations and domestic start-ups with tailored solutions that bring result.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2000
Show all +
Philadelphia, PA
headquarters
  • 32 Strawberry St.
    Philadelphia, PA 19106
    United States
    215.253.3538
other locations

Focus

Service lines
  • UX/UI Design
  • Web Design
  • Web Development
SHOW ALL +
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
Industry focus
  • Health Care & Medical
  • Business services
  • Hospitality & leisure
Branding focus
Advertising
Mobile platforms
Mobile focus
Wearables
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform

Portfolio

Key clients: 
  • Ernst&Young
  • Dale Carnegie Training
  • Abbott
  • Abbvie
  • WWF
  • Wall Street Journal
  • Dow Jones
  • Bracco
  • StayWell
  • ConnectAmerica

Iperdesign Showreel

Wall Street Journal Image

Wall Street Journal

Terre di Puglia branding Image

Terre di Puglia branding

Smarter Agent branding Image

Smarter Agent branding

Abbvie Calculator App Image

Abbvie Calculator App

Hausmann branding Image

Hausmann branding

Dale Carnegie Training Leadership Apps Image

Dale Carnegie Training Leadership Apps

Dale Carnegie Training Apps Image

Dale Carnegie Training Apps

Abbott ICU Calculator App Image

Abbott ICU Calculator App

Bracco eDetailing Enterprise Solution Image

Bracco eDetailing Enterprise Solution

Bracco Empower video

Ernst&Young: Entrepreneur of the year award

RSNA Video

Reviews

5.0
9 reviews
Sort by

Logo & Marketing Collateral for Educational Nonprofit

"We are such big fans of Iperdesign, Inc.’s work which is why they’ve been our chosen vendor for over two decades."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2000 - Ongoing
Project summary: 

Iperdesign, Inc. has produced several design elements for events including invitations and programs. The team also develops themes for different events.

The Reviewer
 
11- 50 Employees
 
New York, New York
Jessica Kamens
Senior Development Manager, W!se
 
Verified
The Review
Feedback summary: 

Creating outstanding designs while staying on schedule, the team always receives positive internal feedback. They are communicative and responsive, making them an ideal partner. Iperdesign, Inc. is very attentive and is committed to maintaining longterm working partnerships.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior development manager at an educational nonprofit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iperdesign, Inc.?

They were initially hired to design a logo that is now award-winning so we’ve continued to work with them.

SOLUTION

What was the scope of their involvement?

Throughout my time here, they’ve designed invitations, programs, sponsorship pieces, and other design elements for our gala and major events. Typically, the team sends us a few design ideas and after we select the ones that we like. 

Before they create the final product, we go through several rounds of editing with them because our CEO is quite particular. They then give us multiple formats of each design and send them to the printers if needed. Iperdesign, Inc. also helps us decide on themes for our events.

What is the team composition?

Our main point of contact is Eligio (President & CEO, Iperdesign, Inc.) and he typically assigns us a project manager.

How did you come to work with Iperdesign, Inc.?

I’m not sure how our CEO and Eligio met but, since then, we’ve been working with them.

How much have you invested with them?

Usually, we invest $4,000 or more per project.

What is the status of this engagement?

We’ve been working together since March 2000 and we usually engage with them at least once a year for our special event, in addition to other one-off projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The themes they provide for our events makes them classy before they’re even actualized. Our events are successful and people are always happy so we attribute that to Iperdesign, Inc’s work. 

Every design has been amazing since we started working with the team so we very much appreciate all the work they’ve done. 

How did Iperdesign, Inc. perform from a project management standpoint?

When we go through edits, they are always very receptive to small tweaks and updates. They answer all of our questions and make sure to keep on schedule.

What did you find most impressive about them?

Everything from putting the design together to choosing the quality of the paper, they’ve supported us through it. It’s been quite wonderful. The individualized care they give us is also something you don’t see when you often. 

We are such big fans of Iperdesign Inc.’s work which is why they’ve been our chosen vendor for over two decades. It’s been a good relationship from the onset.

Are there any areas they could improve?

No, I don’t have any suggestions.

Do you have any advice for potential customers?

If you’re considering working with them, do it. They’re absolutely wonderful and there’s a reason we continually go back to them. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design & Branding for Financial Services Firm

“From the mood boards all the way through to the design, they were able to deliver on time.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

Iperdesign, Inc. supported a digital transformation initiative, redesigning two websites and refreshing the UX/UI for an internal portal. They’ve since returned to support a rebranding venture.

The Reviewer
 
51-200 Employees
 
Sarasota, Florida
Michael Subhan
VP of Marketing, FIMC
 
Verified
The Review
Feedback summary: 

Despite a tight project timeline, Iperdesign, Inc. stayed on top of the schedule, delivering quality work. The team brings a collaborative attitude to their role and works well with the in-house talent. Customers can expect an agile workflow. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing at a financial services organization called FIMC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iperdesign, Inc.?

We were going through a digital transformation within the organization, so we sought an agency that could support us on the redesign front.

SOLUTION

What was the scope of their involvement? 

Iperdesign, Inc. focused on three main design projects: our corporate site, our consumer site, and a UX/UI revamp of our internal .NET portal. The two web properties were built from scratch on WordPress, whereas the portal involved refining the existing functionality and developing additional ones based on our scope.

Currently, we’re going through a full rebrand, so we’ve engaged them again to change our typography, color palette, and more. 

What is the team composition? 

Anthony (Partner & Creative Director, Iperdesign, Inc.) is our main point of contact, though we spoke with everyone, from designers to developers. We’ve worked with 4–5 resources overall.

How did you come to work with Iperdesign, Inc.?

Initially, we put out a creative brief that included who we are as an organization and what we were trying to accomplish with our digital transformation. Out of the six companies we considered within the Philadelphia region, we chose Iperdesign, Inc. based on a referral.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

Starting at the beginning of 2019, we launched the first site in March 2019 and the second in May 2019. The final project completed around September 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Part of our scope of work (SOW) stipulated that we needed to have a tight project management schedule, and they certainly kept to that. Not only did they work with our internal product development team, but they also collaborated with our internal engineers. 

How did Iperdesign, Inc. perform from a project management standpoint?

On our end, we use Jira, but they have a bunch of different tools to coordinate tasks such as handing off assets and looking at various functionalities from a UX/UI perspective. In terms of communication, we’re able to call them up and meet them at our office within a day’s notice.

What did you find most impressive about them?

Compared to larger agencies that we looked at, Iperdesign, Inc. is extremely hands-on in terms of their feedback and editing process. That agility is something I really like about boutique agencies. 

Are there any areas they could improve?

With our online portal, they could’ve spoken more with our end users to get additional ideas for features and functionalities. 

Do you have any advice for potential customers?
 
Make sure you have a tight project schedule with them as well as the right software to manage that. We also had a strong creative brief ready for them, which helped ensure that they understood what we were trying to accomplish.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding and Web Development for Safety Device

“They applied innovative thinking to help move the project forward.”

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5.0

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - 2017
Project summary: 

Iperdesign led a compound branding initiative (conceptualization, strategy, look-and-feel), developed an e-commerce website, and collaborated with an internal marketing team to increase each brand’s efficacy.

The Reviewer
Beth Anne Mandia
Vice President of Creative Marketing, Medical Alert
 
Verified
The Review
Feedback summary: 

The e-commerce site proved successful in only two weeks, garnering 30 sales and effectively reaching a broader audience. Iperdesign remained responsive, transparent regarding scope creep, and communicative throughout. They were invested in the long-term, providing suggestions for continuous growth.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Medical Alert provides alert bracelets and necklaces for senior citizens. I was the company’s former VP of creative marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Iperdesign, Inc.?

We hired them for a few different projects, the first being a branding update. We were looking to introduce some new segmentation brands and attract customer demographics to disrupt the market. Our main target was older females, but we wanted to break into the male and caregiver markets. We ultimately decided to create three distinctive brands under the same umbrella.

SOLUTION

What was the scope of their involvement?

Iperdesign helped with the conceptualization, strategy, and look-and-feel of our brands. We also contracted them for e-commerce development since we were growing our business. They developed our online platform and worked on its strategy.  

We had a small marketing department, so we had a collaborative process with Iperdesign and leveraged them to drive some of the forward thinking. We came to the table with a vision, which they helped us hone and grow to determine how our brands could work both together and separately. They were hands-on in determining what we needed on the e-commerce side, providing consultation from an expert standpoint.

What is the team composition?

We interacted with a project manager, the owners of the company, some of the developers, a designer, and a copywriter. I was the creative person for this account, so I was only peripherally involved in the development work.

How did you come to work with Iperdesign, Inc.?

I’d worked with them previously and had a good experience.

How much have you invested with them?

The total cost of their work was close to $100,000.

What is the status of this engagement?

We started working with them in late-2015 and the engagement continued at least until I left the company in 2017. I plan to engage with them at my new company.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The e-commerce site’s launch was a huge push for the business since we’d previously had no ability to sell online. Iperdesign helped us get there quicker and more efficiently than we expected. We reached 30 sales within the first two weeks, which was a big deal for a company that had just launched its website to a less-than-tech-savvy demographic. The company is still using the site that Iperdesign designed and developed, as well as the brands they created.

How did Iperdesign, Inc. perform from a project management standpoint?

They were easy to work with and responsive. Some of the things we worked on went out of scope, but Iperdesign was transparent in those cases. They let us know when additional requests from our side exceeded the budget we discussed initially and then proposed alternatives.

We communicated through email and phone. We had weekly scheduled calls, but we could still get in touch with each other as needed. We had some face-to-face meetings as well since we were both based in Philadelphia.

What did you find most impressive about them?

Working on new brands and developing e-commerce sites for products that hadn’t been listed online were both complicated processes. Iperdesign made everything easy and communicated clearly. We went into the project with a set of expectations. While they were willing to use our approach, they also let us know when something could take more time than expected or when an alternative solution could bring additional, long-term value. They applied innovative thinking to help move the project forward.

Are there any areas they could improve?

There may have been some lag in answering our questions, but not to the point of pushing our project back. The delays only amounted to an extra day.

Do you have any advice for potential customers?

It’s important for you to be open to Iperdesign’s ideas and concepts. They come to the table with good solutions that you may not have thought of. Since we didn’t know what we were looking for, Iperdesign’s input improved our project significantly.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were a few missed dates.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Digital Marketing for Legal Firm

"Everything they do is top-notch."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Feb. 2018
Project summary: 

Iperdesign, Inc. refined brand identity and established marketing goals to attract legal clients, constructing a new website and creating advertising content for lead generation.

The Reviewer
 
11-50 Employees
 
Philadelphia, Pennsylvania
Daniel N. Stampone
Attorney, Stampone Law
 
Verified
The Review
Feedback summary: 

The new platform and brand assets attracted unsolicited praise from former and existing clients. The team’s accessibility, professionalism, insightful suggestions, and dedication to achieving results made the partnership beneficial.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm an attorney for Stampone Law, a plaintiff's litigation firm based in Philadelphia. We handle personal injury matters in PA, NJ, and FL.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iperdesign, Inc.?

We hired Iperdesign with the goal of creating a new website. They quickly became our marketing advisers. Besides web design and development, they also provided brand assets and managed monthly social media posting.

What were your goals for this project?

We wanted to acquire new clients by building our brand awareness and generating leads.

SOLUTION

How did you select this vendor?

We selected Iperdesign following an interview arranged by a mutual friend. We met with many different vendors before selecting them.

Can you go into detail about the services they provided and the scope of the project?

In our first meeting with Iperdesign, they discussed the 4 Ds: define, design, develop, and deploy. They executed this plan flawlessly. They started by defining who we are and set forth marketing goals. Once our identity was established, they designed and developed brand assets, a website, and other advertising tools to support that identity. We have spent the past few weeks deploying much of our hard work and have seen immediate returns.

What was the team composition?

They utilize a team approach that’s spearheaded by two managers who work directly with my office. We have developed a strong working relationship with these individuals and consider them to be a part of our team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have received countless unsolicited phone calls and compliments from past and current clients. These clients have gone out of their way to share how impressed they are with our new website and brand assets.

How was project management arranged and how effective was it?

The people at Iperdesign ensured all of our needs and deadlines were met. They’re accessible by phone and email and willing to meet in person at our convenience. This is incredibly valuable in our profession where distractions arise daily.

What did you find most impressive about this company?

I especially appreciated their creativity and professionalism. Everything they do is top-notch.

Are there any areas where they can improve?

No, I don’t have any suggestions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & Web Redesign for Law Firm Client

"I knew that they could make something as commonplace as personal injury litigation seem exciting and new."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Mar. 2018
Project summary: 

Iperdesign redesigned a website to help a law firm client stand out from competition. They also collaborated with a video/photography firm and delivered enriched branding elements such as a new logo and more.

The Reviewer
 
1-10 Employees
 
Charleston, South Carolina
Sunny Dublick
Owner, Sunny Dublick Marketing
 
Verified
The Review
Feedback summary: 

The improved site and refreshed branding have created a positive impact on the law firm. Direct contact with Iperdesign’s executives not only enhanced the project creatively but also boosted originality and seamless communication. Additionally, they’re readily available and a cost-effective.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own an independent marketing company called Sunny Dublick Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Iperdesign?

I had a law firm client that needed a brand refresh and a new website design.

What were your goals for this project?

The big challenge was differentiating my client from all of the other personal injury firms in the greater Philadelphia area.

SOLUTION

How did you select this vendor?

I’ve known Iperdesign’s founders for 10 years. They do great work and I knew that they could make something as commonplace as personal injury litigation seem exciting and new.

Can you go into detail about the services they provided and the scope of the project?

They recommended a vendor for a photo shoot and video production, as we needed to tell the law firm’s story. From there, Iperdesign created a new logo, mood boards, potential campaign ideas, and wireframes for the website’s design.

What was the team composition?

I worked with their creative director and CEO, as well as with the outside vendor for the photo and video part.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I no longer have access to my client’s analytics, however, it’s clear that the new branding is making quite the impact!

How was project management arranged and how effective was it?

I was responsible for managing the project between the client and Iperdesign. We kept regular communication throughout the course of the project until I handed it off to Iperdesign for completion.

What did you find most impressive about this company?

Their creativity is remarkable. They’re true out-of-the-box thinkers, which is just what I was looking for.

Are there any areas where they can improve?

Not that I can think of. I really enjoy working with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always readily available.
  • 4.5 Cost
    Value / within estimates
    The cost was great compared to the work that was produced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing for Online Media Organization

"Iperdesign was a pleasure to work with."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Iperdesign partnered with a media organization for the purpose of refreshing their marketing collateral with new brand messaging, compelling visuals, and effective copy.

The Reviewer
 
1001-10,000 Employees
 
New York City Metro Area
Marketing Manager, Online Media Organization
 
Verified
The Review
Feedback summary: 

Iperdesign’s contributions to the project resulted in new business for the organization as well as improved relationships with their existing customers. The agency earned rave reviews for their responsive communication, dedicated attention to detail, and excellent copywriting skills.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please give me a brief description of your company.

We are a media organization.

What is your role at the company?

I am the Marketing Manager.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached Iperdesign?

We have worked with Iperdesign to update and create compelling marketing collateral in order to acquire new business and to engage with current clients.

What were your company’s business goals for the project?

Our goals were to provide our sales team with the tools necessary to showcase our brand and value proposition to prospects and existing customers.

SOLUTION

Can you tell me about the scope of the project?

The project entailed refreshing existing collateral with new brand messaging in addition to creating new sales assets that highlighted our brand using compelling visuals and effective copy.

What was your process for selecting Iperdesign to work with?

We had worked with Iperdesign in the past and were very pleased with their design, creativity, efficiency, and timeliness.

Can you give us a sense of the size of the project in dollar terms, a price range would be fine as well?

This is confidential.

When was the project completed?

The project was completed on-time and on-budget.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share? What have they helped you achieve as a company?

The project has helped us drive new business to our company as well as increment new business with existing customers.

How did Iperdesign perform?

Iperdesign was a pleasure to work with. The team is very helpful in recommending ways to optimize the effectiveness of the assets and providing new ideas, as well as an engaging finished product.

When working with them, was there anything unique or special about them compared to other companies that you may have worked with?

Responsiveness, attention to detail, and excellent copywriting are the hallmarks that differentiate Iperdesign from other agencies.

Looking back on the project, is there any area that they could improve or you would do differently?

No. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for International Training Company

"Iperdesign helped us reach a whole new audience and reposition our brand."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Iperdesign designed and programmed an app, initially for iOS and later for Android. The agency took the lead on the project, handling all aspects of development.

The Reviewer
 
USA
Marketing Professional, International Training Company
 
Verified
The Review
Feedback summary: 

Iperdesign’s work on the project was tremendously valuable, and resulted in an platform that reached the top of the best-selling list in the Apple Store. The agency showed a great ability to understand the company's needs and an ability to deliver consistently high-quality, creative work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a multinational company with locations throughout ninety countries. We offer seminars on leadership, public speaking, sales, and management, both on an individual level for people who attend our classes in person or online, and on a corporate level. We help companies and individuals achieve success.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Iperdesign?

Initially, we had some graphic design needs. We had an extensive email campaign at the time. With the explosive growth of the smartphone, we realized that a lot of our content could be developed as a smartphone app, and thus we could attract a whole new type of customer.

SOLUTION

Please describe the scope of their involvement.

Iperdesign has developed and programmed an app for us, called Secrets of Success. It was initially developed for iOS, and we later created an Android version. It became the number one app in its category in fifteen countries.

How did you come to work with Iperdesign?

Iperdesign is a perfect combination of strategic and highly creative talent. They understood both the strategic concepts of targets and the creative aspects of marketing.

Could you provide a sense of the size of this initiative in financial terms?

I’m sorry, that information is confidential.

What is the status of this engagement?

We started working together more than fifteen years ago. The work is ongoing.

RESULTS & FEEDBACK

Could you share any statistics, metrics or other feedback from this engagement?

Our app became the number one best-selling app in the Apple Store in its category. Iperdesign helped us reach a whole new audience and reposition our brand as a relevant and contemporary one.

How did Iperdesign perform from a project management standpoint?

Regarding quality of service, an agency that understood our business was essential. They needed to understand our overall objective and be able to translate it into the kind of content and promotional materials that would engage audiences. On a more practical level, we needed a responsive, on-time, and on-budget agency.

What distinguishes Iperdesign from other providers?

Their blend of vision and creative ability makes them stand out.

Is there anything Iperdesign could have improved or done differently?

They should provide an account manager who stays closer to the client.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design for Employee Development Company

"Iperdesign has done a great job of pushing our limits in a way that fits our company."

See More

5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
2001 - Ongoing
Project summary: 

Iperdesign created the visual identity and marketing collateral for a corporate solutions project. They also developed an app and redesigned a blog.

The Reviewer
 
51-200 Employees
 
Buffalo, New York
Christopher Caughell
Marketing Manager, Dale Carnegie & Associates
 
Verified
The Review
Feedback summary: 

Through their solid design skills and cutting-edge industry perspective, Iperdesign has built a profitable fifteen-year relationship. The agency earned praise for their reliability, adaptible scheduling, and willingness to tackle challenging assignments and projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

Dale Carnegie Training is a workplace training and development company operating all over the world, in over ninety countries and in thirty languages. We primarily offer training for leadership, public speaking, communication, and other forms of soft skills. We are based on a franchise model. I am located in the corporate office of the franchise.

What is your position?

I am the Senior Marketing Manager for Franchise Support in the Americas.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Iperdesign?

One of the things that we struggle with as a franchise is creating a consistent brand across the world. We’re tasked with the job of influencing our franchisees. It’s always better to positively influence people and make them want to adopt your practices, than acting as brand police and imposing what can and can’t be done. It’s more productive to push the envelope and create a desire for people to use your materials, rather than going out and creating their own off-brand materials. Many of the things that we’ve done with Iperdesign have revolved around branding.

SOLUTION

Please describe the scope of your involvement with Iperdesign in greater detail.

Iperdesign worked on a number of projects for us. We relaunched our corporate solutions project, which is focused more towards companies that have training needs but want them to be customized to their organization. Back in 2006, Iperdesign created the visual identity and the marketing collateral around those materials. For something to be willingly adopted, it has to be dynamic. Our corporate solutions project has been one of the most successful things that we’ve launched in the past couple of years. A lot of it had to do with its visual look, as well as how it was organized. Iperdesign played an important role in this process, creating the collateral around the project.

Another project they’ve worked on for us was developing the Dale Carnegie Secrets to Success app. When the app was launched, it reached the number one position for its category in quite a few countries, including the United States. It was originally a paid business app, which caught the attention of our franchise network and allowed us, as the corporate franchisor, to be viewed as a leader in the category. Other training organizations didn’t have an app, and most certainly none of them an app that reached the number one spot in their business category. That was a positive way in which Iperdesign helped us to be viewed as a leader.

More recently, they’ve worked with us on a blog redesign. Our blog is one of the more socially shared ones in our industry. The content obviously has something to do with this fact, but if someone visits a page that looks good and presents a generally good environment, they’ll be more inclined to share it. That was another positive project on which Iperdesign helped us.

How did you come to work with Iperdesign?

I was not a part of the process by which we chose them, which took place around ten years ago. By the time I came to work with Iperdesign on a day-to-day basis, they were already a noteworthy graphic agency.

Could you provide a sense of the size of this initiative in financial terms?

On average, we spend $50,000 to $75,000 per year for Iperdesign’s services. Bigger projects, such as the corporate solutions one I mentioned, would have cost a lot more.

What is the status of this engagement?

We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any statistics, metrics or other feedback from your work with Iperdesign?

One of the things I’ve noticed about graphic design agencies in general is that if they’ve worked with a client for an extended period, they’ll be less inclined to push the envelope, instead only doing the kind of work the client is comfortable with. Iperdesign has done a great job of pushing our limits in a way that fits our company. They’ve made avant-garde designs that were still compatible with our corporate marketing. In their proposals, they tend to feature more conventional work, but they always make proposals for moving the work to the next level.

Even if we don’t always opt for the more avant-garde idea, it’s great to have an option. It helps us see where the cutting edge is. To me, this is the power provided by working with an agency. We could hire internal resources that would give us consistent results, but we’d never get the different point of view and polished vision that an agency can provide. Iperdesign can straddle that line and do it in a way that’s palatable for our leadership. What they produce is evolutionarily tied to what we do.

What distinguishes Iperdesign from other providers?

Iperdesign is reliable. Their missing a deadline is not even a possibility. They also check their egos at the door. We work within the corporate marketing area; training and development is not exactly a packaged product. Iperdesign is very adaptable within this paradigm. They don’t simply offer a cookie-cutter approach. They’re more willing to take on a challenge as exactly that—a challenge. They’re always looking for ways in which to provide something unique and different in what can traditionally be a boring space. This is something we greatly appreciate.

Is there anything Iperdesign could have improved or done differently?

No, we’re very happy with their work. If we had a bigger budget, we’d use them for even more things. Iperdesign has flexed and grown with us as our relationship evolved.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Design for Health Engagement Organization

"Having worked with other design firms and web agencies, I can appreciate Iperdesign's thoroughness."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2010 - Ongoing
Project summary: 

Iperdesign first provided design work for publishing company, and later provided wireframing, design templates, and UX for an e-learning program.

The Reviewer
 
501-1000 Employees
 
USA
Marketing Director at Health Engagement Organization
 
Verified
The Review
Feedback summary: 

Over the years, Iperdesign has provided exceptional design solutions and a trusted, effective partnership. They consistently met deadlines and offered a fresh, nuanced perspective. Internal staff had high praise for the agency’s innovative approach and analytical skill.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a health engagement and publishing company working within the patient education, consumer health management and e-learning spaces.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Iperdesign?

We needed quick design work for an e-learning prototype.

SOLUTION

Please describe the scope of their involvement in greater detail.

We first used their services years ago. They were able to create a design for us quickly and successfully. It lead us to use them for our largest client at the time, who was looking for template designs for a series of books, and wanted something out of the ordinary. We had farmed this work out to a couple of agencies, among which was Iperdesign. They came out with some great designs. I was in charge of making the presentations for the work, and they gave me all the rationales for their choices. I knew exactly why a certain palette or imagery had been chosen, in order to do a successful presentation.

Recently, we've worked together on a large e-learning program for a healthcare association. We wanted to work on some wire-framing and UX for the project. Iperdesign took our outlines and created a great online tool design. The client said that the wireframe they saw was the best presentation of a core concept they’d ever seen, giving them a good sense of how it would work. We then engaged Iperdesign to work on the actual design templates. They had to differentiate the tool from the client's actual website, and give it the look of an actual e-learning space. The design was well-received and approved for the actual development.

How did you come to work with Iperdesign?

Some of our colleagues had worked with them in the past.

Could you provide a sense of the size of this initiative in financial terms?

The total cost for our latest project was around $30,000.

What is the status of this engagement?

We started working together in 2010. We've used Iperdesign several times throughout the years for design work.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Having worked with other design firms and web agencies, I can appreciate Iperdesign's thoroughness. They do a good job of outlining project scopes and sticking to them. The design work itself is very good. They have an innovative approach and they challenge our ideas. Sometimes, we push back on them, which is overall better than having a boring process. When the design has to stand out, Iperdesign will come through.

What distinguishes Iperdesign from other providers?

Even though they are very creative, Iperdesign also brings a solid rationale to the table. We don't always go through with their ideas, but I appreciate that they put a lot of thought in their work. They don't act like a vendor, but rather like a partner.

Is there anything Iperdesign could have improved or done differently?

Nothing comes to mind. They meet deadlines and have always come through for us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met all our deadlines.
  • 5.0 Cost
    Value / within estimates
    Their pricing is very competitive. It may actually be too low. Whenever we send out multiple bids, Iperdesign tends to be one of the best options.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them.