iOPTIME

Please describe your company and your position there.

I am the founder of several property management and real estate companies based in Australia.

For what projects/services did your company hire iOPTIME, and what were your goals?

We are at the start up stage of several innovative property management businesses and we required a number of bespoke / custom apps and tech tools created.

How did you select iOPTIME and what were the deciding factors?

It was an easy decision to engage iOPTIME in the end. They showed genuine interest in me, my business and the project objectives. Throughout the entire project, Murtaza and his team delivered above and beyond and nothing was too hard or could not be done. The team worked tirelessly and communicated exceptionally well at all stages.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Custom tech is never easy. You start with an idea and a focus then you need a team who can visualise with you and guide you through the creation and development stages. Murtaza and his team were amazing. We required custom reporting and qr technology apps for a compliance driven market.

How many people from the vendor's team worked with you, and what were their positions?

Murtaza facilitated the entire project. I am sure he had a team behind him working tirelessly. Murtaza facilitated and delivered top results while always having a great attitude and supporting our business at every stage.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Measurable outcomes = very happy customer. The delivered product exceeds our expectations and their immense support and positive attitude is something that money cannot buy in today’s world.

Describe their project management style, including communication tools and timelines.

110% above and beyond. Such a pleasant experience. Always I time and communication was concise all the time.

What did you find most impressive or unique about this company?

Focused on me and my needs. Always willing to go the extra mile without seeking payments / additional contributions. This company delivered top level results and always stuck to budgets and agreed limits. Anything in scope of work was always delivered above and beyond. Additional work was never a problem yet added at good rates - never excessive and always agreed.

Are there any areas for improvement or something they could have done differently?

We get better by taking on feedback and always looking to set the bar higher. I have worked with many tech companies in the last 20 years however none as good as iOPTIME.

My only feedback would be: perhaps look at a ‘base camp’ style platform for the customer to see and be across any project. This would save time for customer communication and always allow the customer to see where the project is at. Just may save you time. But communication was always great.

Introduce your business and what you do there.

I’m the CTO of Illum Technology and the owner of a custom engineering design business, NED Group. In both roles, I work with iOPTIME.

What challenge were you trying to address with iOPTIME?

I retain iOPTIME for custom product development services.

What was the scope of their involvement?

iOPTIME handles development for all of our apps for both Android and iOS. All of the products involve lighting because we’re a lighting development company. We have a complex lighting methodology that includes presets and scheduling. The products iOPTIME develops support those functions.

What is the team composition?

I primarily talk with Murtaza (Machine Learning Developer) but 1–2 developers actually work on our projects.

How did you come to work with iOPTIME?

I initially met Murtaza through a website that connected developers from other countries to projects. Before he was with the company, Murtaza bid and worked on some of our projects. Unlike other app developers, he completed every project I gave him on time and on budget. He then started the company, and I kept working with him.

How much have you invested with them?

We’ve spent just under $60,000 on their services.

What is the status of this engagement?

I initially worked with Murtaza in December 2014, and we’re still working together.

What evidence can you share that demonstrates the impact of the engagement? 

We sell lighting hardware, so that’s how we make our money. We do about $40 million a year. iOPTIME helps us make those numbers, handling about 90% of our app projects.

iOPTIME’s unique because they hit their targets. Their prices are reasonable too. Considering the technical performance, their prices are at least 3-times better than anything in the states.

How did iOPTIME perform from a project management standpoint?

Their communication’s solid. Murtaza has extremely strong English language speaking and writing skills. They’re also great at meeting deadlines, which is unusual for software teams. Unlike other development teams, their time either hits timelines or finishes early.

What did you find most impressive about them?

What they say their team will do, iOPTIME does. That’s impressive, especially for a software team. Their time estimates have been spot on. I can always establish a timeline and predict when a product will be ready based on their feedback.

Are there any areas they could improve?

It’s hard to believe but I haven’t had any negative experiences with iOPTIME.

Do you have any advice for potential customers?

Always write specifications for projects. There will always be a communication barrier because of the distance. The only way to be successful is to write a specifications document with a timeline and a budget that their team agrees to.

Please describe your company and your position there.

Director of our medical tourism company Azurite

For what projects/services did your company hire iOPTIME, and what were your goals?

We are a medical tourism company that provides overseas surgery. We started using Salesforce with our quickbooks and breadcrumbs with a digital media platform so we can all access remotely and keep tracking of conversations and healing of clients

How did you select iOPTIME and what were the deciding factors?

Through an online recruiting company. My partner is a solutions architect so he and I discussed who would be the best choice

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

excellent communication

How many people from the vendor's team worked with you, and what were their positions?

I am not sure as Alessandra handled the communication who is was in charge of this project

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I feel for value and money they were an excellent choice

Describe their project management style, including communication tools and timelines.

even with time differences, still delivered what we needed

What did you find most impressive or unique about this company?

They were honest and professional.

Are there any areas for improvement or something they could have done differently?

no

Please describe your company and your position there.

Division 10 manufacturer in hospitality and multifamily industry. I am CEO

For what projects/services did your company hire iOPTIME?

iOPTIME was hired to implement multiple customizations and Admin work on our new SalesForce application.

What were your goals for this project?

Goals where to make SalesForce and Accounting Seed as useful for our line of business as possible, increase sales people and management productivity and automation.

How did you select iOPTIME?

First selection was based on good communication and sample work done.

Describe the project in detail.

Opportunity, Sales Order and accounting related customizations.

What was the team composition?

We started with one person and now we have 2 people working on our project.

Can you share any outcomes from the project that demonstrate progress or success?

CEO and it's stake holders are very pleased with new system.

How effective was the workflow between your team and theirs?

Good communication and progress tracking.

What did you find most impressive about this company?

They communicated well and had good work ethics.

Are there any areas for improvement?

I do not know

Please describe your company and your position there.

I am the CTO of a company in which we are developing an ecosystem based on IoT

For what projects/services did your company hire iOPTIME?

Thanks to them we have obtained an iOS APP, with the very special functionalities that we required.

What were your goals for this project?

One of the greatest difficulties solved fabulously has been the communication from iOS with the devices through BLE

How did you select iOPTIME?

It was a recommendation from a recruiter, but I would choose them again without a doubt.

Describe the project in detail.

IOS app to interact with an IoT ecosystem

What was the team composition?

I'm not sure

Can you share any outcomes from the project that demonstrate progress or success?

https://apps.apple.com/es/app/dobbox-frio/id1532862054

How effective was the workflow between your team and theirs?

Really efective

What did you find most impressive about this company?

Agility, wisdom and speed.

Are there any areas for improvement?

i dont know