Could you share any statistics or metrics from this engagement?
We don’t have any figures to share because it’s sensitive data. I can tell you that end-users seem very impressed with the usability and the various features we offer through the app. We do not receive a lot of negative feedback or defect reports.
How did Invatechs Software perform from a project management standpoint?
From a project standpoint, the one metric that we track is how often Invatechs Software are within budget, which they are most of the time. In terms of delivery time, they are far ahead of the schedule more often than not. I haven't seen any issues in this regard.
We don't have a formal communication model, as we are not a large organization. The thing I like about their team is that there are no communication barriers. As soon as an issue comes to our mind, we will convey it to them, without any formalities.
As far as technology expertise, they are as good as our developers. We use several tools, including Microsoft Project, Trello and others.
What distinguishes Invatechs Software from other providers?
We have a collaborative work effort, bringing ideas to the table together. Merits and non-merits are discussed. It's easy for us to communicate since we are all technologically-oriented. Our working model enables us to not have impediments or after-thoughts. We iron out everything before plunging in.
Usually, developers in India are good at following clear functional specifications. They are good at handling the technology part, and less so with the design aspects. One thing I like about Invatechs Software is that they try to understand the strategic goals we're trying to accomplish, not just the technology behind them. They aim to become a solutions provider, rather than just a technology company. They've aligned their goals with ours.