What evidence can you share that demonstrates the impact of the engagement?
We’re still doing a lot of research for this recent project, so there aren’t any metrics to speak of. There were a few expected bugs, but Intuz has always reacted quickly to remedy them. For other projects that we’ve launched, they’ve provided ongoing support, which is excellent.
How did Intuz perform from a project management standpoint?
They’re great to work with and are flexible with our time. Because I have a tech background, I understand how demanding my requirements can be, and I often give last-minute changes as I’m being briefed. Regardless, they’re proactive and can really put their foot down to build solutions or prototypes as soon as we need them.
Over the last two years, communication has become really clear. We use their project management tool to coordinate tasks and talk through Skype. On our current project, I’ll sometimes leave comments for the dev team directly on my design documents, which allows me to answer any questions directly.
What did you find most impressive about them?
Having done a few projects with them, I find that they’re flexible and quick to answer. I know they’re always there to help whenever I’m facing a last-minute brief on a project. They’re good at growing teams to meet our needs and can speed up their work as required. Moreover, if they know they’ll miss a deadline, they tell me, which is a testament to the solid communication we’ve built.
Are there any areas they could improve?
No, not that I can see.
Do you have any advice for potential customers?
Explain your long-term vision to them because they’ll often provide insightful comments on the technical components behind it. That’s what I’ve done for my current project, and they’ve advised me on how to develop the backend to be compatible with my future Android app. Their team has seen a lot, so they’re able to do more than just the development side of things.