What evidence can you share that demonstrates the impact of the engagement?
First and foremost, they’re a pleasure to work with. The staff has seen and done a lot over the years, which means they’ve developed a robust process.
People often hire designers because they have a certain flair for aesthetics, but that doesn’t mean that the person is disciplined enough or has a strong underlying process. That can be frustrating to work with at times.
In contrast, Interactivisim is professional the whole way through and can execute in a creative way. Petra (Co-Founder) has wonderful taste, in my opinion, and is good at what she does.
How did Interactivism perform from a project management standpoint?
They used InVision, Sketch, and Slack to coordinate. We met in person, too, which was really helpful.
What did you find most impressive about them?
The team approaches projects with a sensitivity to the marketplace. They’re able to design for lots of different needs and have a great aesthetic.
They’re also good problem solvers. Product managers might know best practices on how to get around certain challenges, but creative designers can see things through a different lens. They’re effective at proposing solutions that you might not have thought of.
Are there any areas they could improve?
No, nothing comes to mind. We only switched from them because we needed to have a resource in-house.
Do you have any advice for potential customers?
With designers, it’s helpful to make sure that you’re aligned on your vision and expectations. Start with a fairly closed and simple engagement so that you get a sense of how they approach a challenge, and watch how they execute from a design standpoint.