Custom Software Development | Microsoft Power Apps
We Help Businesses Scale Based on Reliability and Trust
Launched in 2006, Intelligenes is a software firm that has kept up with technological trends to deliver bespoke business solutions. Based out of Toronto, we partner with our clients and utilize leading industry best practices and complex solutions tailored to your business.
Our core business philosophy is to keep up with the constant change. That is why we employ SCRUM-based Agile methodologies to enable our deliverables to be swift and iterative.
Our Process
- Understand requirements and develop SoW
- Design UI/ UX
- Build functionality as per the SoW
- Demo & release to client for UAT
- Launch
- Post-production support
Our Expertise
- Custom Software Development
- Mobile Application Development
- Web Development
- MVP Development
High Code Technologies We Leverage
- ASP.Net Core
- React JS
- React Native
- SQL Azure
- SQL Server
- Cosmos DB
- Mongo DB
- JavaScript
- C#
Low Code Technologies We Leverage
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power Apps Portals
- Microsoft Power BI
- Microsoft SharePoint Online
Top Skills that We Bank On
- We listen and respond: Everyone on the team ensures that we listen to your queries and feedback and respond as soon as we can to the best of our abilities.
- We keep you in the know: We ensure that you are informed of everything important (good & bad) that is happening with your project so that you can make wise decisions without delay.
- We help you quickly and courteously: Your business is important to us. We ensure that you are treated with professional courtesy and get the service you deserve.
- We are there for you when you need us: We do our best to win your trust and will make ourselves available when you need us.
headquarters
-
120 Adelaide Street West, Suite 2500 Toronto, Toronto, Ontario M5H1T1Toronto, ON M6H 1T1Canada
other locations
-
Suite 1002, 10th Floor, Dilkusha Forum, Tariq RoadKarachi 75850Pakistan
Recommended Providers
Focus
Portfolio
Integrated Virtual Workspace Solution
Introduction
Business Sherpa Group is a business management solutions company that aims to guide its members with flexible, sustainable and affordable consultancy solutions, helping them overcome the hurdles they have to face due to lack of resources and affordable consultation services.
Problem
BSG previously onboarded and managed their client’s information manually. This process comprised of certain necessary steps, and each step consumed a lot of time. A huge impediment for BSG which they wished to overcome by replacing their manual and heterogeneous procedure with an optimized and automated solution, to reduce the time between lead creation and client onboarding as well as the chances of filling erroneous data.
Solution
To create a Virtual Workspace for the BSG team to manage the client projects easily and quickly, Intelligenes chose Microsoft Power Automate and SharePoint to optimize BSG clients' onboarding, monitoring and managing procedure.
We integrated the system with a series of essential tools. We created automated workflows, with Insightly CRM integration, that trigger certain events and perform the essential and primary steps of fetching data necessary to create leads which is also the first step to client onboarding. Integrated Planner to develop project plans and keep track of the daily tasks related to a specific project.
Result
BSG now enjoys efficient client and project management activities. The Virtual Workspace enhanced BSG's client onboarding process by reducing the processing time, cost, and energy and facilitated the organization to achieve its objectives.
Read more:
https://www.intelligenes.com/virtual-workspace-solution-bsg/
CTO & QA Services for Ride Sharing Start Up
Introduction:
Two Ferry is a ride-hailing service in Salt Lake City, Utah. The Two Ferry team realized a gap in the ride-hailing service where no company benefited the people who wished to leave behind their cars after attending late nights events and avoid tickets. Although this was for safety purposes, leaving behind their cars and having to go pick them up in the morning would become a problem for them when running errands or going to work.
Problem:
Two Ferry was facing a delay in development at the time we signed this project. They had previously been working with a different team of developers who left the project incomplete. This delay impacted Two Ferry’s internal and launch timelines greatly. Two Ferry had to get things going again and launch the app soon.
Solution:
When we took over the project from a contentious old partner, we took over completely and managed all the necessary aspects of the app. Our CTO was personally involved to bring the project back on track and supervised a team of dedicated resources consisting of developers and QA engineers. Our CTO’s main goal was to help the customer devise the derailed project strategy and roadmap. We made sure to make it super user-friendly as the main purpose was to make the ride hiring process easy and hassle-free.
Result:
The Intelligenes team faced many challenges but eventually after multiple bug fixes and hard work it all paid off. Within a few weeks’ time, the technical team under our CTO’s constant supervision and technical expertise were able to deliver the app which the Two Ferry team, successfully launched in Spring 2021.
Read More:
https://www.intelligenes.com/ride-sharing-and-hailing-service/
Alexxo - Cloud Based Service Management Tool
Alexxo is a Cloud Based Service Management Suite catering to the various areas of service management. The system allows the Customers and Support Engineers to interact and update each other about the issues.
Features include:
- Incident management
- Asset management
- SLA management
- Knowledge Hub
- Dynamic reporting
- Smart load balancing and task assignment
- Notifications & alerts
- Multiple ticket logging channels
Partner Portal for a Leading Technology Firm
Introduction
Konica Minolta is a global leader in business printing & optical imaging technology. They provide solutions for Health Care, IoT, Measuring Instruments and textiles. Konica Minolta thrives on innovation and constantly introduces new and innovative solutions in the market. Konica Minolta has offices and operations in 49 countries.
Problem
Konica Minolta Middle East has a vast network of partners and distributors across the region. Konica Minolta launches new products every year, making it difficult to provide complete training to partners after every launch. Arranging in-person training is a costly and time-bound activity and comes with low retention of learning resources. Konica Minolta wanted to develop a learning platform for its partners and distributors to author and distribute training and learning content about their products.
Solution
We built an end-to-end partner network comprising not just the training part but also the sales competition among the partners. The system allowed Konica Minolta to author and publish product material on the Partner Portal. Partners were provided with the capability to manage and add their users and assign them courses based on the products in their portfolio.
Result
Konica Minolta and its partners solved one of their biggest challenges of getting updated training and sales-ready information about products, hence enhancing customer retention and sales volumes. Konica Minolta also drastically reduced its training costs after moving partner training to an online partner portal that helped them invest in more customer-facing activities and sales benefits.
Read More:
https://www.intelligenes.com/konica-minolta-partner-portal/
COVID-19 Office Reopening Application
Project Introduction
Public Service Alliance of Canada faced a challenge at the time of reopening offices. As per the Canadian provincial and territorial rules the workplaces were to maintain limited footfall on the premise. To ensure the safety of their employees and to comply with the rules, PSAC wished to develop an app for capacity management.
Problem
After the peak of the pandemic had passed, the Canadian government allowed the businesses to reopen, but there were specific rules to be followed: not letting large numbers of people crowd closed spaces like workplaces, educational institutions and other closed spaces. Thus, PSAC wanted to build a Capacity Management app that would help them manage footfall per day and hour by the day to keep the capacity at bay while ensuring that the people entering the building are vaccinated and are not a threat to other responsibly vaccinated citizens.
Solution
Covid-19 office reopening app is an internal use app and PSAC. We chose Power apps as the app’s technological framework. The app comes with multiple features that assist and facilitate capacity management. Using Power Automate to create workflows, the app accommodates features for, admin, visitors and managerial level portals. The visitors can easily create requests with the help of calendars and indicators that show whether the slot they’re trying to book is available or unavailable.
Result
PSAC now maintains a certain footfall visiting the premise on a daily basis and fully complies with the provincial regulations of COVID-19. The app supports a safe, organized, and gradual return of employees to workplaces. Using the app, employees create access requests to visit workplaces. While the app allows the managers to monitor, review, approve or decline employee requests.
Read More:
https://www.intelligenes.com/covid-office-reopening-app-booksafe-psac/
Student Career Advisory Portal
Introduction
It was commonly seen in the market when a large number of college grads would not be able to find and land jobs according to their education and preference. To cater to this issue and to find students a platform to find mentors a Student Career Advisory Portal was needed which would strive to help students struggling with choosing the right career path.
Problem
Kareerly came into being after thorough research and study; the Kareerly team discovered that many undergraduate students who enter their Year 3rd of college, feel choosing the right career path after graduation is a complicated process.
Solution
To eradicate this problem, Intelligenes opted for Power Apps. As the app is for internal use to connect the students with career counsellors who are faculty of the same university/college. The app generated paths using matching algorithms in the database of skills and matching it with the database of desired industry.
Kareerly’s mechanism works on intelligent algorithms and machine learning techniques to enhance and improve the matchmaking process for the students joining from different countries seeking mentors who can provide them with guidance.
Result
The students do not have to worry about signing up for non-accessible and expensive counselling platforms. Students can now easily connect with their mentors and seek guidance from them to choose the right career path for them.
Read More:
https://www.intelligenes.com/student-career-portal-kareerly/
Smart Procurement Solution
Introduction
Smart Buy is a Power Apps-based smart procurement solution purpose-built for organizations that are looking to automate their procurement processes but can’t do so because of the high cost and low reliability of the solutions in the market. Microsoft’s Power App low code environment allows both stability and efficiency with amazing ROI that was never possible before with a conventional off-the-shelf solutions.
Problem
SmartBuy originated as an idea when the Intelligenes team identified the problem prevailing in the market with the readily available procurement solutions. The ready-made solutions usually come with pre-built and pre-installed features for which the customer is expected to pay in full. They are usually not scalable thus limiting the customer from getting it customized as per their organization’s requirements.
Solution
After thorough market research and exploring Power Apps and Power Automate, we built SmartBuy in a way so that the solution is easily customizable as per the client’s requirements and targets their key pain points in the procurement processes while providing them with seamless functionality. The users can create purchase requests and send them for approval, select vendors and mark a vendor as preferred.
Result
With SmartBuy you can automate your internal procurement processes. The app is customizable. SmartBuy can also be easily integrated into Microsoft Teams, from where the user can start their procurement process with a click. SmartBuy lets you view and enter details of the products and select vendors of your preference. The app is suitable for a group of companies as well as SMEs.
Read More:
https://www.intelligenes.com/smart-procurement-solution-smartbuy/
Cash Management Application for Banking Industry
Introduction
The banking industry saw a surge of many new mid-size commercial banks in Pakistan in the last decade. Due to their size and aggressive approach to penetrating the market, they opted for the digital yet innovative banking approach.
Problem
The corporate customers of the banking industry wanted to automate their payments and collections process without going through the hassle of branch banking and extensive paperwork. It was challenging for them to manage the outflow and inflow of payments without a real-time and integrated banking platform, which would keep their internal system synchronized with the actual monetary state without compromising the security of all the systems.
The banks had the most secure and highly reliable Core Banking Systems (CBS), but they lacked a secure and customer-friendly interface with external systems.
Solution
Intelligenes, along with subject matter and industry experts, met with different industry stakeholders and started a pilot project with a leading bank. The goal was to develop a cutting-edge, highly secure and customer-friendly Cash Management System. Intelligenes first launched the Corporate Payments module, followed by the Collections module. We named the solution NexCash. The solution got successfully tested by four leading Information Security companies for its data and application security. NexCash soon became the most preferred Cash Management Application and got deployed in seven different banks across the country.
Result
Banks and their customers were able to improve their profitability through quick collections and processing with NexCash. The banks were able to increase their share in the market and secured high-value enterprise customers by providing them with a highly efficient and secure banking channel. Their employees, vendors and suppliers started getting their payment the same day compared to multiple days and even weeks before.
The Values Challenge App
Introduction
This app allows users to define their core values and principles that are of most importance to them in life and critical in the way decisions are made. This is a low-code app using Bubble.io and is mobile responsive. This app helps the customers to self-journal and bring a positive change in their way of thinking and eventually, improve their lifestyle.
Problem
There wasn’t any readily available app to help the customers add and journal their core values. This inaccessibility became a struggle for people to find all their desired set of core values in one place and manage them according to their preference to help them make decisions based on those values.
Solution
Based on our experience and the app's requirements, we chose to build this app on low code, Bubble.io. The app's design was created keeping in mind the user's convenience when tapping and selecting the desired values. We developed the app so that the users can easily choose the values that match their core values.
Result
The app allows users to add their core values that revolve around their daily life. This activity enables the customers to improve the quality of their life. Using this app, they can be more mindful and track their values regularly and ensure that over a course of time, these values play a significant part in making big decisions. This app is available on Google Play Store for early access.
Read More:
https://www.intelligenes.com/value-challenge-app/
Activate Advance
Activate Advance is a Management Consulting Solution for organizations that provides them access to proven tools at a fixed cost.
Activate Advance’s interactive dashboard delivers custom scenarios, solutions, industry trends, and action maps, empowering clients with precise strategic guidance for complex business issues in real-time.
Complaint Management Solution on PowerApps
Wellsense, a Michigan-based medical technology firm specializing in Pressure Visualization Systems, wanted to enhance their service response times at the hospitals that use their systems.
The whole service delivery is maintained and provided by Wellsense nurses and Quality Managers. Since all the users had O365 licenses, Power Apps was their first choice to build this application.
Intelligenes, based on its years of experience in enterprise-grade service delivery solutions, developed an end-to-end complaint handling and monitoring solution. The solution helped Wellsense staff communicate effectively and improved patient and hospital service.
This app was successfully built using Microsoft Power Apps, Microsoft Power Automate & SharePoint. Since then, it has optimized the internal business process for Wellsense to help them achieve their objectives.
Reviews
the project
Consultancy Services for EdTech Startup
"They were patient in hearing out our ambitions and were able to help us refine our technical goals."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CTO of an educational technology start up based in Pakistan. We curate online courses for high school students. We launched in 2022 and have onboarded 14k+ students.
For what projects/services did your company hire Intelligenes Inc.?
We were setting up our technology department and used their CTO as a service offering. Their consultancy services reviewed and validated our technology roadmap as well as our software architecture and advised us on our hiring plan. They also suggested an agile coach for the team to have them familiarise with the agile and scrum methodologies. They also advised us to enrol in the Microsoft for Startup Founders Hub that benefited us greatly.
How did you select this vendor and what were the deciding factors?
We were on the look out for a consultant that could validate our software architecture and Intelligenes was recommended by one of our angel investors.
Describe the project in detail and walk through the stages of the project.
Our system was built on Wordpress and we were looking to develop a mobile app. Intelligenes reviewed our technology stack and roadmap and familiarised themselves with our timeline and goals. We wanted to setup a scalable cloud infrastructure and Intelligenes advised us to migrate our Virtual Machine deployment to Azure's Managed Services offerings instead.
They also advised us on the migration plan from Wordpress to a custom software system. They reviewed the hiring plan and advised us on the number of people to hire and the profiles / skills to look for. They also recommended implementing a scrum framework and got us in touch with an Agile Coach for hire on a separate contract.
How many resources from the vendor's team worked with you, and what were their positions?
Their CTO Omair was our main point of contact.
Can you share any outcomes from the project that demonstrate progress or success?
We were able to successfully launch our mobile app and web platform in time with their recommended roadmap. We also saved $30,000 in cloud credits due to their recommendation of enrolling with Microsoft for Startup Founders Hub.
How effective was the workflow between your team and theirs?
We mostly communicated over Teams for a weekly sync and documented the meetings minutes over email.
What did you find most impressive or unique about this company?
I think that they were patient in hearing out our ambitions and were able to help us refine our technical goals without influencing or recommending a complete revamp.
Are there any areas for improvement or something they could have done differently?
I believe that they could have helped us with our hiring plan by recommending either HR resources or defining an interview process as we struggled with this later. However, it was officially out of their scope of work.
the project
Mobile App Dev for EdTech Company
"They were very proactive and in control of every situation."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
SABAQ is an EdTech initiative that is increasing student engagement and improving learning outcomes through high quality digital content making learning fun and easily accessible to millions. I am the CEO and founder.
For what projects/services did your company hire Intelligenes Inc., and what were your goals?
We partnered with Intelligenes to implement best software development practices, build new features, resolve bugs and launch our mobile apps within our defined budget and time period on Android & iOS.
How did you select this vendor and what were the deciding factors?
We selected Intelligenes after they were recommended to us by some very strong references
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Intelligenes reviewed our existing codebase and made necessary changes to permanently iron out many recurring bugs that we had been facing. On top of that, they worked closely with us to build new features that needed to be built in addition to what already existed. They also consulted and enabled our internal teams. We used to have daily stand ups to share the latest updates, they worked in sprints and released deliverables for us every 2 weeks for UAT. They incorporated all our feedback and ran multiple sanity tests prior to Go Live.
How many resources from the vendor's team worked with you, and what were their positions?
There were around 7 main team members, including:
- CTO
- Scrum Master,
- Account Manager
- Software developers
- Quality Assurance members.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Thanks to Intelligenes, we managed to release our apps on the planned date which we initially feared would not be possible due to the issues we had been experiencing. We were very happy with the way Intelligenes helped us achieve such a challenging task in short span of time
Describe their project management style, including communication tools and timeliness.
the project was managed as per SCRUM based agile practices, deliverables were released to us after every 2 weeks with successful demos. We used Teams for communication purposed
What did you find most impressive or unique about this company?
their dedication to the project and their technical knowledge is what impressed us the most. They were very proactive and in control of every situation
Are there any areas for improvement or something they could have done differently?
not as such, we are very happy with the way they assisted us with their services and we are collaborating with them on multiple fronts due to their excellent work ethic
the project
Custom Software Dev for Financial Services Platform
We’ve developed mutual respect over the years, and Intelligenes thoroughly understands our process, which is invaluable.
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO and founder of OrbisPay; we’re a financial services platform.
What challenge were you trying to address with Intelligenes Inc.?
We hired Intelligenes to help automate our business processes through software development efforts.
What was the scope of their involvement?
Intelligenes has helped us with several custom software development projects to help automate our business processes over the years.
For the primary project, they designed and developed software entirely from scratch; they handled everything from creating the wireframes and building the project roadmap to developing the application. They provided end-to-end support and developed APIs.
The Intelligenes team has also taken over another development project from an existing team. They’ve taken over the code for one of our databases and enhanced the capabilities and functionality to align with our needs. They’ve primarily used .NET and Python, and the database is hosted in Azure.
What is the team composition?
We’ve worked with about 8–10 Intelligenes team members, including a product manager, UI designer, back- and frontend developers, and data engineers.
How did you come to work with Intelligenes Inc.?
We found Intelligenes through an industry referral.
How much have you invested with them?
We’ve invested roughly $400,000–$500,000 in the project with Intelligenes.
What is the status of this engagement?
We’ve been working with Intelligenes since 2015, and the partnership is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Intelligenes managed the initial software development project very well. They were thoroughly involved in the design and build process and created a functional application from scratch. We liked how they carried out our project, so we decided to continue working together.
They’ve also done a fantastic job with the database project that they took over from our existing partner. That project has been complex because they’ve had to learn another team's code, which is no small feat. They’ve taken over the project beautifully, and we’ve been pleased with the results.
Overall, they’ve provided us with what we asked for and more. Intelligenes has taken a thoughtful approach to developing APIs and made it easy for us to connect applications and deploy solutions. We’ve been very satisfied with the partnership.
How did Intelligenes Inc. perform from a project management standpoint?
The software development process can be challenging, especially in financial services. Sometimes it can be tough to uncover requirements during the discovery phase, but Intelligenes has been very involved and managed a rigorous process as best they can.
We’ve had no real issues outside of the discovery phase, and Intelligenes has delivered work on time and within budget. Intelligenes has dedicated a competent, efficient, and economic team to the project. They’re very smart, and we’ve enjoyed working with them.
We use Jira to manage projects, Microsoft Teams to meet virtually, and Slack to communicate.
What did you find most impressive about them?
We’ve developed mutual respect over the years, and Intelligenes thoroughly understands our process, which is invaluable. Due to our longstanding relationship, we’ve familiarized ourselves with their expertise and vice versa. This has allowed us to build a genuinely collaborative relationship that would be hard to replicate with another partner.
Are there any areas they could improve?
There’s always room for improvement when it comes to understanding the spirit of any given project and our goals. It has taken some time for Intelligenes to get to know our users and meet their needs, but they’ve done so. It would be great if they could continue educating themselves within the fintech space.
the project
Mobile App Development for Medical Device Company
"They are very professional on the platform. They used and managed to solve each issue we found."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a Senior Application Engineer, working at a medical device company from Michigan USA.
For what projects/services did your company hire Intelligenes Inc., and what were your goals?
We wanted to develop a mobile application for our field team. From this application, the users can file complaints (tickets) and request replacement for faulty equipment, according to FDA regulations.
How did you select this vendor and what were the deciding factors?
We searched online for a company that can develop this application on specific platform (Power Apps) that can integrate to existing system we have. After an online search and interview with 3-4 companies, we chose Intelligenes based on their portfolio and cost estimation.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We provided their team a detailed spec and refined it after getting feedback. We had weekly meeting which we reviewed the progress. After a few weeks they sent us a demo version which we could test and send them our inputs.
How many resources from the vendor's team worked with you, and what were their positions?
Project manager and a few developers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
we just launched it so there is still no impact on our team.
Describe their project management style, including communication tools and timeliness.
we had a weekly Teams meeting as well as constant communication by emails. respond time was very good.
What did you find most impressive or unique about this company?
They are very professional on the platform. They used and managed to solve each issue we found.
Are there any areas for improvement or something they could have done differently?
not that I can think of.
the project
Bubble App Dev for Financial Services Company
“They're very friendly and knowledgeable.”
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the founder of DimeIn. It's a group payments / social payments app. It helps a group organizer collect funds from their group for outings, group gifts, etc. without the hassle of nagging people for payments, and it keeps it organized and efficient.
For what projects/services did your company hire Intelligenes Inc., and what were your goals?
I hired Intelligenes to build the app for me. We utilize a web app that converts to a mobile app experience. When I initially was speaking with Intelligenes we were going to hard-code all of it. I came back to them with the challenge of doing it with no-code and they were excited to do it. The goal is an MVP I can go to market with.
How did you select this vendor and what were the deciding factors?
The CEO was very patient with me, answered all of my questions, was very flexible, etc. I built a lot of trust with him as a result. I scoured the internet to get in touch with some of their references and was able to. The experiences that were shared with me have been consistent with my own at this point.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The goal was to build a web and mobile app with no-code, which has cost advantages, and most importantly to me, the ability for me as a non-technical founder to both be able to verify their work, but also be able to make changes and updates to my own app if in the future I was no longer working with Intelligenes, or just needed to make some simple adjustments myself. We built this with Bubble, which is the market leader for no-code at the moment.
How many people from the vendor's team worked with you, and what were their positions?
Once development started I don't really here from the CEO anymore, but his team is excellent. I'm sure he will pop back in as the project wraps up. I regularly work with about 3 or 4 points of contact there weekly, but I know there are several more involved behind the scenes.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project is almost done. They've been quick, responsive, and most importantly, they've done what they said they were going to do.
Describe their project management style, including communication tools and timeliness.
They're very friendly and knowledgeable. Ask great questions. Voice when they have questions or concerns, and typically pair proposed solutions with it. We do a weekly 15-30 minute meeting. A lot of comms via MS Teams chat. Occasional emails.
What did you find most impressive or unique about this company?
Mostly what I mentioned earlier, which was they've been quick, responsive, and most importantly, they've done what they said they were going to do. The project is on track, if not ahead of their proposed schedule. I think what is unique about them is that they can build projects in no-code, which is the future of where app development is going, especially with startups.
Are there any areas for improvement or something they could have done differently?
I've been very impressed and grateful with this team. If I had to try to point out one or two things that could be better:
- the invoice payment process. I had to pay with a wire transfer and that was a bit of a headache. I anticipated this though in working with an international team. Truly not an issue.
- would be the testing / QA phase. I would have hoped some stuff was better QA'd before being sent to me to QA.
This wasn't really a big deal as well because I've been so excited to get my hands on this thing. I've spent a lot of time going through it at this point, but there were some simple things that could have been spotted and ironed-out before being handed over to me.
Again, not a big deal though, and they're getting this polished and finished for me. These guys have built for me something in 3 months that I've been trying to get out into the world for almost 5 years.
the project
Custom Software Development for Nonprofit Organization
“I’m impressed by their responsiveness and how quickly they can regroup and address issues or challenges.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a manager at a union for public service employees.
What challenge were you trying to address with Intelligenes Inc.?
During the COVID-19 pandemic, our employees needed access to the office. We wanted a custom application for tracking our employees' whereabouts, vaccination status, and health status when visiting the office.
What was the scope of their involvement?
Intelligenes Inc. developed a booking app that handles office visit approvals. The app also features questionnaires and employee tracking. The team used Power Apps and Power Automate. Currently, they’re developing another application for us.
What is the team composition?
I’ve worked with around five people, including developers, QA testers, a project manager, and a customer success manager.
How did you come to work with Intelligenes Inc.?
I searched online and came across Intelligenes Inc.
How much have you invested with them?
We’ve spent around $100,000 CAD (approximately $78,000 USD) on their services.
What is the status of this engagement?
We started working together in February 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Intelligenes Inc. has met all of our requirements and can adjust whenever they change.
How did Intelligenes Inc. perform from a project management standpoint?
They do really well regarding project management. The project manager consistently keeps us updated. We use tools within Microsoft to track tasks, specifically Microsoft Teams.
What did you find most impressive about them?
I’m impressed by their responsiveness and how quickly they can regroup and address issues or challenges — that’s what really made me go with them.
Do you have any advice for potential customers?
Intelligenes Inc. is doing a great job, and I highly recommend them.
the project
MVP Development for Edtech Startup
"The response rate was high for all my messages and concerns and was addressed in a timely manner."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CEO of a edtech startup.
For what projects/services did your company hire Intelligenes Inc., and what were your goals?
We hired Intellegenes for a development of the MVP.
How did you select this vendor and what were the deciding factors?
I selected the vendor based on their past work as well as the professionalism. They were very thorough with everything.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a project to develop am Edtech app based on power apps that was for career counseling operations management for schools and colleges. This included a platform on the web app as well as a mobile app development side.
How many people from the vendor's team worked with you, and what were their positions?
1 project manager, QA person, 2 development team people and then overall project lead.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We had the MVP ready in about 5-6 months and then we had 1-2 months of post development fixes.
Describe their project management style, including communication tools and timeliness.
Overall was happy with the work and the timelines and how the structure was set up. We had regular weekly meetings where we discussed various topics
What did you find most impressive or unique about this company?
The constant communication with the team on Microsoft Teams was great. The response rate was high for all my messages and concerns and was addressed in a timely manner.
Are there any areas for improvement or something they could have done differently?
The quality of work was good but an area of improvement could be better documentation for each meeting e.g. meeting notes and transcripts.
the project
Mobile App Dev for Delivery & Driving Company
"I have enjoyed partnering with Intelligenes, and they've done a great job."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the founder and CEO of TwoFerry - a marketplace that offers vehicle delivery and designated driving services.
For what projects/services did your company hire Intelligenes Inc., and what were your goals?
I was working with another outsourced team to create my apps and backend originally, but that relationship eventually became strained due to increasing costs and missed deadlines. I was hoping to find a new team that could help get my software over the finish line, while salvaging as much of the existing code as possible. I also was looking for a fractional CTO since being a startup, I couldn't afford to bring on a full time tech leader.
How did you select this vendor and what were the deciding factors?
The CEO of Intelligenes actually found me on Linked in and his timing was perfect. They offered fractional CTO services and were confident that they could use most of the work that had already been completed. They provided references and after discussing their abilities with a few of their clients, I decided to select Intelligenes to continue my project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Scope of work was to get the iPhone Apps completed and make some security and efficiency upgrades to the back end. Technologies used were Swift for the iPhone apps and Laravel, PHP and SQL for the infrastructure.
How many people from the vendor's team worked with you, and what were their positions?
I mainly interface with my fractional CTO, Umer Nawab, and his QA team.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Both the user and driver apps are now on the Apple App store which was the biggest milestone. We are still working through some bugs with the payment processing API, but once those are addressed, I will be able to fully launch and market the product.
Describe their project management style, including communication tools and timeliness.
Intelligenes uses Microsoft products to manage and communicate - Azure Dev ops and Teams specifically for communication and project management.
What did you find most impressive or unique about this company?
Umer and Omair are incredibly responsive and communicate well. They were able to find and subsequently manage a freelancer who was proficient in my existing code, saving over a year of development work. Umer is not only technically knowledgable, but also is familiar with the specific challenges of under resourced entrepreneurs and provided helpful advice and shared best practices in areas outside of his tech duties.
Are there any areas for improvement or something they could have done differently?
I have enjoyed partnering with Intelligenes, and they've done a great job. Perhaps the project would have gone a little more quickly if they had had expertise of my tech stack on their team, but we were able to figure out a solution in the end using freelancers.
the project
Custom Software Dev for IT Outsourcing Company
"We are impressed by their ability to communicate with the client and convert requested changes into new content."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am CEO of HUB365 IT. We provide outsourced IT services and digital app development for companies in manufacturing and engineering.
For what projects/services did your company hire Intelligenes Inc., and what were your goals?
Utilize Power Apps to develop and replace our client's outdated busines process software system.
How did you select this vendor and what were the deciding factors?
We were introduced to Intelligenes via LinkedIn. Our key decision factors were experience with Power Apps as a Microsoft Partner, and low-cost development location.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Develop new business process software to connect field and back-office team, digital transformation of its business workflows using Microsoft PowerApps to improve efficiency.
How many people from the vendor's team worked with you, and what were their positions?
We worked with 6 key people: CEO, Business VP, 4 developers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The end client is quite satisfied with the progress to create a replacement business process software tool. In particular, the client is complimentary about the development team's ability to convert client changes/requests into the software modules. We are completing our Phase 1 on time, and engaging with the client to roll-out Phase 2.
Describe their project management style, including communication tools and timeliness.
Project Management utilized the Agile Methodology for software development. Intelligenes are experts in this important process to reduce overall development time and deliver on-target customer requirements.
What did you find most impressive or unique about this company?
We are impressed by their ability to communicate with the client and convert requested changes into new content. the way the client wants it.
Are there any areas for improvement or something they could have done differently?
Not at this time
the project
Web & Mobile Development for HR Services Platform
"We highly value our relationship with them as our high-level business partner."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the president and CEO of ES On Demand, an online provider of employee portal services that contributes towards the professional development of an employee base. We started our business as a full-service customer portal provider and had in-house programmers. Then, 2008 happened, and we decided to go international.
What challenge were you trying to address with Intelligenes Inc.?
We needed help with web and mobile application development.
What was the scope of their involvement?
Intelligenes Inc. took the portal that another firm couldn’t finish and built it. They helped us fix the software and get back into production. It was a significant platform, so it took them 4–5 months to run through it to understand what the previous team attempted. Now, they’re in the midst of building second and third mobile applications from scratch.
The first app will help sports and competitive shooters find ammunition in the caliber they’re seeking. So far, the team has worked on it for three months. The second app is a business application that was designed back in the mid-2000s to assist coaches in the professional development of high-potential people. It’s linear coaching, and we’ll provide a platform where coaches can get together and enjoy the structure of an engagement plan with timelines and video conferencing included.
Initially, we gave them a detailed project plan with what we wanted. They spent a reasonable amount of time with the plan and came back with 20–30 in-depth questions that wouldn’t have come up if they hadn’t thoroughly understood what we were trying to achieve. Now, Intelligenes Inc. is using a previous version of the software to guide their understanding of what the new platform will provide.
They're using JavaScript and a database for the first app and Microsoft script and a MySQL database for the second app’s stack. Also, they thoroughly studied the previous version and sent us some images based on their experiences and what we were trying to accomplish. We shared them with our creative time, and it was a great start. We just had to tweak it and get down the road to add efficiency to the development project.
What is the team composition?
We have a project manager as our primary point of contact, and there’s a web UI designer as the second project manager. Additionally, the two owners are also primary points of contact.
How did you come to work with Intelligenes Inc.?
First, Intelligenes Inc. built a platform for us in 2013. We felt comfortable with the company, but we had some issues unrelated to them. A middleman was creating those problems, so we got rid of him. In the process, we diverted to another development firm, but we weren’t satisfied working with them. Finally, we got back with Intelligenes Inc. in 2018.
What is the status of this engagement?
We got back together in December 2018, and our relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We’ve had tremendous success with their team. We’ve been amazed at the accuracy and correctness of their products, and we think it’s all due to their upfront work. For instance, when we went through the resolution process of the prior platform, they spent 2–3 months studying it. Then, they came back and told us the issues they were seeing. Perhaps they missed 1–2 minor problems, but they weren’t necessary to the big picture, so they basically caught everything.
Also, we gave them a detailed workflow process with what we wanted to accomplish, and they’ve delivered everything on target. Now, they’re connecting the backend with the frontend of the ammunition app.
We anticipate that it’ll be the same as the other project. It’ll probably be a five-month build, and they just started last month. On the other hand, when we’ve worked with other teams, they’ve gone and built the product without asking questions, so they’d have to go back and make it again. We had the most challenging time getting them to understand our needs and objectives, but Intelligenes Inc. is different. They’re spot on, and we’ve been highly satisfied with their thoroughness.
How did Intelligenes Inc. perform from a project management standpoint?
The team understands their role in development, so they’ve consulted and provided input. If the product owner comes up with something, they have even better ideas. As development goes on, they keep us updated with progress as often as we want. Right now, we do it weekly. When we give them what they need, they’re very timely and responsive to our requests.
What did you find most impressive about them?
They do a fantastic job of asking questions and understanding the business model, opportunity, and environment. Intelligenes Inc. also helps us understand the innovations out there, providing alternatives for the process flow to yield a better outcome. Overall, we highly value our relationship with them as our high-level business partner.
Are there any areas they could improve?
No, we’ve never had an issue or concern with our dealings. They typically wait on us, so they could’ve had a more responsive client.
Do you have any advice for potential customers?
Put your seatbelt on because they’re ready to go and ask tough questions. The team will study the business opportunity thoroughly and come back with questions to understand the scope of what they’re being asked to do. Also, they’ll probably provide consultative services and recommendations to improve the project further with ideas you might haven’t thought of.
Thanks to Intelligenes Inc.'s recommendations, the client saved $30,000 in cloud credits. With the team's roadmap, the client also successfully launched their mobile app and web platform. The team listened to the client's objectives and helped them refine their technical goals.