Intellias Client Reviews

Reviews

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Staff Augmentation

Sep 19, 2019

the project

Staff Augmentation for Tobacco Company

"I’m impressed with Intellias’ ability to attract talent and keep the talent up to date."

Staff Augmentation

Confidential

June 2017 - Ongoing

4.5

Quality:

4.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

Confidential

June 2017 - Ongoing

Project summary:

Intellias supplies ongoing staff augmentation for a tobacco company. They identify candidates for the client’s approval, and they provide facilities and training programs to sustain and extend skillsets.

1001-10,000 Employees

Lausanne, Switzerland

Marco Randi

Head of Infrastructure Optimization, Philip Morris International

Verified

the reviewer

Head of Infrastructure Optimization, Philip Morris International

Marco Randi

Tobacco

1001-10,000 Employees

Lausanne, Switzerland

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

the review

"I’m impressed with Intellias’ ability to attract talent and keep the talent up to date."

Sep 19, 2019

Feedback summary:

The resources provided so far have met all requirements. Intellias’ support enables them to keep and improve the talent at a high level. The team handles turnover and poor fits with replacements for no charge, and they provide top-notch customer service to both sides.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of infrastructure optimization at Philip Morris International, a tobacco company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

I needed a company for staff augmentation.

SOLUTION

What was the scope of their involvement?

Intellias provide staff augmentation for our engineering capabilities. Our first project was with a team of 3–4 people for the development of a custom application, and it expanded to additional services.

What is the team composition?

We worked with up to 35 people at a certain point. There are currently 15 people working for us.

How did you come to work with Intellias?

I found them online and looked at the services they provided and their references. We started with a small project that went well, and then I scaled up to a bigger number.

What is the status of this engagement?

We started working together in June 2017, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Intellias does a great job of providing the best options. We reviewed and selected the candidates with a formal interview. We are responsible for the people working for us, but Intellias helps us find, maintain, and expand their competencies. They’ve been very flexible in all discussions, both commercial and operational. The management has always been supportive to help us to achieve our goals.

How did Intellias perform from a project management standpoint?

Intellias provided the facility, support, compensation, motivation, and training so that the team operates according to our requirements. The management of the project is on our side.

What did you find most impressive about them?

I’m impressed with Intellias’ ability to attract talent and keep the talent up to date. Their flexibility and attention to our satisfaction also stand out. They’re always persistent in explaining a situation we might not be able to see because we’re not in the office with the team members.

There were a few times when people were leaving or not performing well. Intellias has compensated us with additional resources at no charge.

Are there any areas they could improve?

The process of finding resources in the beginning was not optimal. It’s improved over time.

4.5

Overall Score I wish to expand the collaboration with Intellias as much as possible.

4.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Aug 24, 2019

the project

Backend Web Development for Digital Banking Platform

"I was impressed with their positive attitude and professionalism."

Web Development

$10,000 to $49,999

2017 - 2019

5.0

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

2017 - 2019

Project summary:

Intellias assisted with the backend development of a banking solution. Key technologies used were Ruby on Rails and HTML. The team implemented a variety of features within the platform.

100 - 200 Employees

Munich, Germany

Product Owner, Digital Banking Platform

Verified

the reviewer

Product Owner, Digital Banking Platform

Financial services

100 - 200 Employees

Munich, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"I was impressed with their positive attitude and professionalism."

Aug 24, 2019

Feedback summary:

The skilled team at Intellias delivered a quality product within a quick timeline. They’re hardworking while displaying an optimistic attitude. Their communication was seamless and professional. Customers can expect a talented development team that meets deadlines.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at a digital banking platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

We needed assistance with the backend web development for a white-label banking solution.

SOLUTION

What was the scope of their involvement?

Their team developed our banking platform using CMS, HTML, Ruby on Rails, and Ruby. Within the platform, there was ApplePay, a bonus system for customers, a new overdraft loan, and a couple of other features.

What is the team composition?

One half of our team is in-house while the other is Intellias. There are 2–8 developers, a scrum master, and another remote team.

How did you come to work with Intellias?

They had been here a year when I onboarded.

How much have you invested with them?

We spent €350 (approximately $388 USD) per manday.

What is the status of this engagement?

We started working together in 2017. The project was ongoing for around two or so years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team had a fast development cycle. Some of the more extensive features were a bit of challenge, but they have a good working attitude. Compared to other vendors, their team works extremely hard. Intellias employs great talent. They’re smart people that are quick at hiring.

How did Intellias perform from a project management standpoint?

Intellias always meets timelines and estimates. Communication throughout was great. We used Jira and Confluence.

What did you find most impressive about them?

I was impressed with their positive attitude and professionalism.

Are there any areas they could improve?

The skillset of the developers varied. Some were outpacing others, but on average, it was good quality. I’d hope for a bit more of a balance between the team.

5.0

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

5.0 NPS

Willing to refer

Development

Oct 11, 2018

the project

Multiple Devs for Blockchain Development Company

"Their willingness to fully understand the projects and our needs makes them a pleasant partner to work with."

Development

$10,000 to $49,999

Mar. 2018 - Ongoing

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Mar. 2018 - Ongoing

Project summary:

Brought in as a third-party, Intellias has designed and developed the frontend for a digital contract provider’s web app assignments. They are currently working on the second project in the engagement.

11-50 Employees

Zurich, Switzerland

Patrick Mukherjee

Senior Blockchain Architect, Deon Digital

Verified

the reviewer

Senior Blockchain Architect, Deon Digital

Patrick Mukherjee

Information technology

11-50 Employees

Zurich, Switzerland

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Their willingness to fully understand the projects and our needs makes them a pleasant partner to work with."

Oct 11, 2018

Feedback summary:

The first app perfectly emulates the end-users’ vision and was implemented successfully. The Intellias team’s history of flexibly accomplishing projects makes them a trustworthy partner. They continue to meet expectations and emphasize their commitment to their work in the multiyear collaboration.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior blockchain architect at Deon Digital. We create entirely digital contracts for a variety of clients from industries like tourism, multilevel marketing, and finance. Our company is currently in the prototype phase, and we're in the blockchain development field.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

We have two projects with Intellias. The first assignment from our insurance-industry client required the frontend of a web app to be designed and developed. The final product needed to allow for all processed information to be moved to the blockchain. In the second project, we needed them to develop an interface for our client in the multilevel marketing industry to view reports, commissions, etc.

SOLUTION

What was the scope of their involvement?

Our engagement began with Intellias designing and developing our insurance industry client. They handled the frontend design, as well as the logic implementation and integration with our middleware server. They connected the frontend they designed to the existing backend using API coding. The site allows for user interactivity for registering, searching insurance coverages, making claims and appointments, and receiving feedback.

What is the team composition?

For the first project with Intellias, they provided a designer and two developers. We have one designer working on the current project, and we anticipate they’ll provide 1–2 developers for the next stage.

How did you come to work with Intellias?

I chose Intellias because I had worked with them at my previous job. We had a positive experience working together and, though we considered two other companies, Intellias were the most professional and timely in their proposal.

How much have you invested with them?

We’ve spent around $15,000 at this stage.

What is the status of this engagement?

The first project took from March until April 2018. The current project recently began.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been satisfied with Intellias' high-quality work. Their implementation has matched our designs precisely, and we’ve received everything we envisioned so far. The first app they completed led our client to pursue a second project with us because of its success.

How did Intellias perform from a project management standpoint?

They’ve been flexible with their project management style and are open to being as involved as we need. We have daily meetings for both projects to receive feedback and make sure everything is on track. Together, we use a Kanban system and GitLab to manage the project. They are willing to adopting a different style depending on the project and customer needs.

What did you find most impressive about them?

Their willingness to fully understand the projects and our needs makes them a pleasant partner to work with. Additionally, they are quick to respond to our emails, and they make us feel as though we're their priority.

Are there any areas they could improve?

There are instances where we could make the requirements clearer to avoid Intellias heading in the wrong direction. The results would match our expectations more entirely if our needs were easier to understand.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They deliver results within our timeframes and they are good at estimating costs.

5.0 Cost

Value / within estimates

They come close to their estimations, and made the right call about avoiding a fixed price for the project.

4.5 Quality

Service & deliverables

The results are good when the expectations are clear.

5.0 NPS

Willing to refer

I’ve already referred them.

Custom Software Development

Sep 04, 2018

the project

Platform Development for Software Service Provider

“They are cooperative and flexible and always come up with the best options for us.”

Custom Software Development

Confidential

2017 - Ongoing

5.0

Quality:

4.5

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

Confidential

2017 - Ongoing

Project summary:

Intellias acts as a partner for a software development company. They support various mobile, web-based, and cloud applications. Their areas of expertise include JavaScript, React, Angular, iOS, and Android.

11-50 Employees

Herrsching, Germany

CEO, ServiceFactum GmbH

Verified

the reviewer

CEO, ServiceFactum GmbH

Information technology

11-50 Employees

Herrsching, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

“They are cooperative and flexible and always come up with the best options for us.”

Sep 04, 2018

Feedback summary:

Intellias finds the right people and resources for each project and are good collaborators. They communicate well and work within an agile scrum environment. They are responsive, proactive, and engaged.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We provide software development for customers in Germany and Eastern Europe. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

We wanted a partner to help us with apps and web-based development.

SOLUTION

What was the scope of their involvement?

They collaborate with us in several development areas, including web-based applications, iOS, Android, and cloud applications. We use JavaScript, Angular, and React.

What is the team composition?

We draw from a base of 15 developers, but the team size varies with each project. We’re currently working on a project in the automotive industry and have a team of six.

How did you come to work with Intellias?

We spoke with their CEO and decided we wanted to cooperate with each other. We decided they would be the best fit for us because of their experience in the technologies we wanted.

What is the status of this engagement?

We started working together in 2009. The most recent project began in September 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work is always excellent. They are cooperative and flexible and always come up with the best options for us. They provide the right people for our projects and engage in a timely manner. The collaboration is very satisfying.

How did Intellias perform from a project management standpoint?

We have an agile model with them. We work in scrum mode and tailor their work to each sprint. They deliver what we expect at a good velocity and their performance and productivity are good.

What did you find most impressive about them?

They communicate well in our steering meetings. They look for good compromises with us and are supportive. We always find the right solutions with them and they bring us to the next level of engagement.

Are there any areas they could improve?

There are little things that could improve, but I have no complaints about their work. They’re engaged and proactive and are responsive to last minute changes. They perform very well and I can’t think of any weaknesses.

5.0

Overall Score Our interaction with them is nearly perfect.

5.0 Scheduling

ON TIME / DEADLINES

They always give reliable time projections, they’re responsive, and we reach all of our goals.

4.5 Cost

Value / within estimates

They’re salary-based, but we would love to negotiate with them more.

4.5 Quality

Service & deliverables

They perform very well.

5.0 NPS

Willing to refer

I would definitely refer them.

Development

Aug 14, 2018

the project

Software Development Support for Fintech Company

"They were able to discuss and solve a lot of problems quickly and directly that were not trivial."

Development

$50,000 to $199,999

2014 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

2014 - Ongoing

Project summary:

Intellias provides developers with knowledge of the full suite of Java technologies for various projects. Specifically, the developers have used Java Enterprise Edition, JavaBeans, CDI’s, and PrimeFaces.

11-50 Employees

Munich, Germany

CTO, Fintech Company

Verified

the reviewer

CTO, Fintech Company

Information technology

11-50 Employees

Munich, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They were able to discuss and solve a lot of problems quickly and directly that were not trivial."

Aug 14, 2018

Feedback summary:

Staff augmentation has shrunk software and feature delivery times and facilitated process refinement and improvement. Their ability to solve issues with minimal fuss is commendable.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of CRX Markets AG, a fintech startup. We are developing software for supply chain financing and working capital optimization tasks, which we provide as a service to our corporate clients. Basically, the software is a marketplace for transactions with corporate payables and receivables.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

We're very product-centric, meaning we have our own software and platform for these kinds of financial services. We needed help to push out new software and features in a shorter time frame.

SOLUTION

What was the scope of their involvement?

They provided developers that we proceeded to use on multiple projects. I think we’re a difficult client because we only hire senior developers; we didn’t look at juniors or mids. They’ve used the whole stack of Enterprise Java technologies, from JPA, Enterprise JavaBeans and CDI to JSF,PrimeFaces - a UI component library - and JavaScript.

What is the team composition?

We currently have seven people at Intellias’ office, but we’re in the process of growing the team by at least three to five people.

How did you come to work with Intellias?

It’s generally challenging to find a sufficient number of developers in Munich and Germany, so we looked nearshore in Poland, Hungary, Ukraine, and other places. We chose first the geographical location; it’s easily reachable from Munich and the culture is similar. We also compared prices, company sizes—we didn’t want a 1,000-person company because we needed sufficient attention, nor a less than 100-person company, because we wanted a group experienced in delivery.

We talked to multiple companies to see how much attention we’d get from management, as well as some developers to ask them about project management. We looked at their processes and how they’d fit internally. We checked how long people stayed with a company and actually visited them as well. We then ran a test with a small team from Intellias and it was successful.

How much have you invested with them?

Our spend is around the low six-digits.

What is the status of this engagement?

We’ve been working together since early 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The primary result is the ability to deliver more software in the same timeframe; to welcome more features in parallel and to deliver them to customers faster. Second, is being forced, by having to deal and coordinate with an external company, to look at our own processes with more attention to detail and think about if they’re good enough. It’s made us improve them in some places to make them compatible with an external service provider.

How did Intellias perform from a project management standpoint?

Since we have developers mixed together in Munich and Ukraine—we don’t split them totally—we insisted on using our project management tools and our means of communication. We do use Intellias’ time reporting, though.

What did you find most impressive about them?

They were able to discuss and solve a lot of problems quickly and directly that were not trivial.

Are there any areas they could improve?

As I said, we're growing our team, so of course we’d be happy to get more candidates and more recruitment initiatives. I know how the market is today, and I think they do a good job. We’d love to double our team now but I don't think I can really blame it on them.

5.0

Overall Score I have experience with some other companies and Intellias is positive compared to them.

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Staff Augmentation

Jan 19, 2018

the project

Staff Augmentation for Energy Management App

“We haven’t regretted trying an offshoring approach with them.”

Staff Augmentation

$200,000 to $999,999

2012 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

$200,000 to $999,999

2012 - Ongoing

Project summary:

Using Ext JS and additional APIs and frameworks, Intellias supplies additional team members to work as part of an IT services company to work on the frontend of an energy management application.

11-50 Employees

Munich, Germany

Product Manager, eggs unimedia GmbH

Verified

the reviewer

Product Manager, eggs unimedia GmbH

Information Technology

11-50 Employees

Munich, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

the review

“We haven’t regretted trying an offshoring approach with them.”

Jan 19, 2018

Feedback summary:

Because of their strong technical capabilities, many responsibilities were transferred to the Intellias team. Their collaboration helps to expands the team’s abilities and develop focus on backend enhancements. This long-term commitment is built on reliability and continuous drive for improvement.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a product manager of an IT services company. We provide services for third party members.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

We are working on an energy management system app which is growing and facing new technologies and challenges. We needed to grow and to include additional team members. It was difficult to find new team members here in Germany that fit our team, which is one of the reasons we wanted to try an offshoring approach.

SOLUTION

What was the scope of their involvement?

We have two teams working for a huge energy company. One team is based in Munich and the second team is Intellias. Intellias purely takes care of the frontend. We are utilizing Ext JS as well as additional APIs and frameworks.

We are still bound to Ext JS, but this will likely change soon because there are also some mobile challenges in the near future, and we might completely rewrite everything in a different framework.

What is the team composition?

We have six team members working on the project. I am the middle man and play the role of a product owner and technical proxy.

How did you come to work with Intellias?

We found them through consultants here that have experience with offshoring.

How much have you invested in them?

We have a monthly cost of €30,000–€35,000 ($36,738–$42,873).

What is the status of this engagement?

We began working with them in 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They had a huge impact. The collaboration provided a lot of backend-focused capacities which we can utilize differently. A lot of tasks were transferred to Intellias, which was done well in a reliable way. The quality of the outcome has been great.

How did Intellias perform from a project management standpoint?

They utilize Jira to help our development process as we are all dealing with Scrum.

What did you find most impressive about them?

One of the most impressive things is their amazing team spirit and engagement. I have loved working with them every day for the last five years. During stressful phases, they are just as engaged. Sometimes additional work is needed, and they are always reliable.

It seems more usual that people change jobs all the time, but this isn’t the case for us. We’ve only had a couple of changes, but in general, it has been very stable and all the people there have been part of the team for a long time and want to stay there for the long term. Their team has evolved as an offshoring provider. We haven’t regretted trying an offshoring approach with them.

Are there any areas they could improve?

We have identified points of improvement in terms of team collaboration, but we are constantly working to improve the things we identify. For example, at a workshop here in Munich with all the team members, we identified improvement possibilities as well as the next steps in how to resolve them; we plan to have another workshop in the spring. We work very well together. Any issues are addressed and solved together.

5.0

Overall Score I’m proud of what we have accomplished. I am thankful for the last five years and hope there will be an additional five years working with them.

5.0 Scheduling

ON TIME / DEADLINES

If there are delays, the fault belongs to all of us and not just Intellias.

4.0 Cost

Value / within estimates

There was an increase in the fee, but it has been worth it.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Staff Augmentation

Nov 14, 2017

the project

Staff Augmentation for Interactive Storytelling Platform

“We’ve been amazed by their skills and feel confident about giving them projects that involve our core business.”

Staff Augmentation

$50,000 to $199,999

Feb. 2017 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Feb. 2017 - Ongoing

Project summary:

Intellias augments an internal team that builds web apps for creating and publishing interactive content. They help with most development projects, including back-office systems that improve customer service.

100-200 Employees

Tel Aviv, Israel

Team Leader, Interactive Storytelling Platform

Verified

the reviewer

Team Leader, Interactive Storytelling Platform

Advertising & marketing

100-200 Employees

Tel Aviv, Israel

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“We’ve been amazed by their skills and feel confident about giving them projects that involve our core business.”

Nov 14, 2017

Feedback summary:

Their expertise, punctuality, and willingness to provide custom services inspire confidence. While they are not the most affordable option, Intellias’ recruitment process ensures that the best resources are available. They are easy to work with and align well with the corporate culture.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company provides an online platform for creating content that you can then embed into different websites and blogs. We develop different kinds of web apps to provide solutions for our clients, most of our whom are publishers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

It wasn’t just a specific project; we needed to increase the development capacity of our in-house teams. We needed a team that can deliver different types of apps once we give them ownership of a specific area.

SOLUTION

What was the scope of their involvement?

We give them a chance to be a part of everything that we do. Most of our products are web-oriented. Some of the technologies we’ve used include JavaScript, Angular, Node.js, HTML, CSS, Bootstrap, Angular 1.6, and Angular 4. We use Microsoft Access on the backend and develop the architecture on Jenkins, including CI/CD [Continuous Integration/Continuous Delivery] testing. Aside from our public products, they also work on back-office development for our internal systems, including ones that handle all of the traffic for our service desk.

What is the team dynamic?

We currently have 3 teams: frontend, backend, and monetization. Since it’s important for us to get the best people, we’ve developed a recruitment process that’s right for us. So far, we have hired 8 people, about 1 developer every 3–8 weeks.

How did you come to work with Intellias?

After conversations with 3 different companies, we chose Intellias because they seemed professional and flexible enough to meet our demands. We were impressed by the way they introduced themselves and described their services, which gave us the feeling that they would be the best way for us to build the team and get support. For us, special requirements like a dual-branded office were really important, and they offered to fulfill them. Also, their team was just the right size for our needs.

How much have you invested with them?

We’ve spent $100,000 on their services.

What is the status of this engagement?

We started working with them in February of this year, and the engagement is ongoing. We started to recruit developers in March.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their developers are excellent, and the quality of the code is really good. This was one of our initial concerns because remote teams sometimes don’t provide good quality. Fortunately, we’ve been amazed by their skills and feel confident about giving them projects that involve our core business.

While the relationship isn’t perfect, it takes time to understand the challenges of working with a remote team. We know that we have to invest a lot of effort in the communication, including flying over there often. Their developers also visit our office in Israel.

How did Intellias perform from a project management standpoint?

They don’t really manage projects for us. Instead, they are part of the project that we manage here in Israel. For projects involving the development of services and apps, everything is smooth in terms of timeliness and quality. However, projects like integration have a tendency to be delayed because they require a lot of communication. We set up meetings in the morning to do dailies, and they participate in our weekly meetings.

We basically treat them like our employees—for example, we send them birthday gifts. It’s not easy, but it’s always important to make them feel like they belong and share our vision. We want to get them into the process and not just outsource what we want to build. As a result, they are more committed to the work and understand the business better.

What did you find most impressive about them?

Their key strength is their people. They are a good fit with our culture and collaborate well with our internal teams. It’s really fun to work with them, and we feel that they are part of our team.

Do you have any advice for potential customers?

It’s best to trust them and share the big picture. Initially, we didn’t feel fully confident so we assigned some tasks to our internal staff instead, which made them more passive about things. This is something that we’re working on, and we’ve seen some improvement as we share more information.

5.0

Overall Score From the developers to the management, we are all really happy with the relationship.

5.0 Scheduling

ON TIME / DEADLINES

They get things done on time. Everything is really quick.

5.0 Cost

Value / within estimates

Because we’ve chosen the best people, the cost has been a bit higher than the industry standard.

5.0 Quality

Service & deliverables

We get everything that we need, even special requirements that I’m sure we would not get from another place, like a custom logo and special reports.

5.0 NPS

Willing to refer

I would definitely recommend them. If I had my own company, I would definitely use them.

Custom Software Development

Oct 27, 2017

the project

Staff Augmentation for Software Development Company

“If there’s work to be completed, they will spend all night working on it to hit deliverables.”

Custom Software Development

$1,000,000 - $9,999,999

2011 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$1,000,000 - $9,999,999

2011 - Ongoing

Project summary:

Intellias augment the staffing of a software development company, working on front and backend development. Initially, they brought one or two members to the team, which has then steadily grown over 6 years.

100-200 Employees

American Fork, Utah

VP of Technology, Brainstorm Inc

Verified

the reviewer

VP of Technology, Brainstorm Inc

Information Technology

100-200 Employees

American Fork, Utah

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“If there’s work to be completed, they will spend all night working on it to hit deliverables.”

Oct 27, 2017

Feedback summary:

After adapting to the different business and work culture, the team has delivered on everything they have been asked to work on. They are committed, flexible, and willing to take on the risks of development in equal measure to their partners, acting as vital contributors to the business’ success.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m CTO [chief technology officer] at a company that works to help companies adopt and utilize software they’ve purchased. We have a software platform that helps drive users to engage with the features that are there.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

We needed help affordably scaling a development team. We didn’t know whether we should scale it in-house or outsource it. If we were to outsource it, we didn’t know if we should keep it in the U.S. or offshore it as we were very skeptical of a lot of places that we could offshore to.

SOLUTION

What was the scope of their involvement?

We started with 1 to 2 people and the team has continued to grow every year at a reasonable rate. It took a while to get over our cultural differences and have them understand our company and how the U.S. thinks and what our expectations are. We got there and it’s been fine.

We’re a Microsoft.NET stack and 100% Microsoft Azure. It’s everything from the Azure SQL, SQL analysis services, through all the Azure core services, Azure media services, backend developed in C#.NET platform. The frontend there’s a lot of JavaScript for our platform; both Angular and React frameworks.

What is the team dynamic?

The one thing that has made it work is they’re not a black box. We know every single member of their company and speak with them. They’re like FTEs [full-time equivalent] for us. We send them gifts and bonuses and view them as part of our team.

How did you come to work with Intellias?

We did a Google search, looking all over the world. There were 2 factors that made Intellias work really well for us. When you visit them or speak with them, they’re unique and feel very much like a Silicon Valley company in terms of atmosphere and environment. They have integrity, care about people, and treat them with respect. They’d won awards for being the best development shop to work for in their region. It was overall the values that they had and their approach to it.

When we found Intellias, we felt good, but we moved forward very cautiously. The relationship has grown ever since. When you meet with their owners, Michael [COO, Intellias] and Vitaly [CEO, Intellias], they are super down to earth guys. You feel like they have your best interest in mind. Over the 6 years we’ve been working with them, their actions have proven that.

What is the status of this engagement?

We started working together in 2011 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve delivered on everything we’ve asked them to. They produce a great product. They commit, deliver, and go out of their way. It’s not like they put their 8 hours in and say they’re done. If there’s work to be completed, they will spend all night working on it to hit deliverables. It’s been fantastic.

How did Intellias perform from a project management standpoint?

They’ve been very flexible and allowed us to dictate everything in terms of project management. They conformed to using all our project management tools the way we wanted to. They’re absolutely customer-centric, which means they’re there to make us happy. They also take ownership of things and accountability. Overall, it’s what you would hope for working with any contract company. We work with a lot of companies both in the U.S. and internationally, and I rank them as one of the best partnerships we have.

What did you find most impressive about them?

There’s a fair burden of risk on both parties. It wasn’t like they weren’t willing to talk to us on the phone until they’re billing us $150-$200 an hour. They were willing to run it on their dime to prove to us they are the best. They assumed risks on that because they had confidence in their work. We try and be a good customer to them and we’ll assume risks at times as well.

It comes back to being a really good partnership. I’ve never felt like they put us in a difficult or compromising situation. Anytime anything has come up where there’s any question, it’s very collaborative and both parties come to the table. It’s always fair, honest, and genuine.

Are there any areas they could improve?

The one disappointment was the cultural adjustment period, but I don’t believe that’s their fault or any way around that. They adapted really quickly.

Do you have any advice for future clients of Intellias?

We’ve been thrilled. I genuinely love the guys and think they’re amazing. They do good work and, as a company, we wouldn’t have been able to do what we’ve done without their help. In a lot of ways, they’ve made our success happen.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

I’ve referred the multiple times and continue to do so.

Staff Augmentation

Sep 12, 2017

the project

Staff Augmentation for Location Platform Company

“It’s a true success story for me.”

Staff Augmentation

Confidential

2016 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Confidential

2016 - Ongoing

Project summary:

Intellias augmented a location cloud company's internal resources, developing location-based services and client software while making suggestions for improvement.

1001-10,000 Employees

Berlin, Germany

Manager, Location Platform Company

Verified

the reviewer

Manager, Location Platform Company

IT Services

1001-10,000 Employees

Berlin, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“It’s a true success story for me.”

Sep 12, 2017

Feedback summary:

The partnership resulted in increased efficiency and a 40% reduction in costs, while allowing in-house staff to focus on strategic projects. Intellias impressed with their solid talent acquisition process and quality standards. The agency's proactive management kept projects moving forward.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a leading location cloud company. We harness the power of location data to build location-based services and solutions for B2B and B2C customers. I'm the engineering director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?

We're on a long journey. We believe our business will help to build the autonomous world in the future. It's not easy to get highly skilled engineers in this world. We were looking into how to be cost-efficient for some parts of the business. This is how our cooperation goes; it goes both ways. We have outsourced mature technology stacks. Our cooperation is more about cross-functional teams. We are exploring new ideas and we build team extensions from there.

We also develop location-based services. We are talking about the cloud, things like Java and Scala, but also there's a complementary part; for some of our projects, we develop client software.

SOLUTION

What was the scope of their involvement?

They worked with different Agile software development methodologies variations, which is what we use at our company. They were very flexible with all the JIRA plug-ins, scrum boards, etc. For some project planning, they used Microsoft products. We gave them opportunities to design how they would do it. They introduced improvements to the process that we have at our company. We didn't want to impose our ways of work, but there was knowledge sharing involved.

What is the team dynamic?

My department is only one of several departments that are working with Intellias. On my project, we started with over 20 developers, release managers, and project managers, because we started with a mature technology stack to see how they would cope with this challenge. We interviewed everyone. Nowadays, there are more than 200 Intellias engineers working for different parts of the company.

How did you come to work with Intellias?

I started looking in Ukraine. I also talked to other companies outside of Ukraine. I knew the Ukrainian market to some extent. We chose to work with a company in Ukraine because of the one-hour time difference. The Czech Republic has big companies there like Amazon and Intel, but in countries like Poland and Ukraine, it's like the Wild West; there are no big companies, so there's a lot of talent on the market. We had a thorough process on how we selected the partner. At the end of the day, we decided to go with a mid-size company, not a big one. We believed that having cooperation with a mid-size company would enable us to shape the cooperation and build the way of working. We also have direct contact with the company’s C-level executives.

What is the status of this engagement?

We started in 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their deliverables were not always on time because we are talking about operational work, but we saved roughly 40% in terms of cost. Most importantly, it was not about cost savings, because we also have people internally. This gave us an opportunity to free up our internal capacity to target strategic areas where we would like to enter.

How did Intellias perform from a project management standpoint?

We used Scrum and AJAX. We asked if they had other ideas to make processes more efficient, and in some areas they did, especially with software release processes.

What did you find most impressive about them?

We're still growing the cooperation. It’s a true success story for me. If they could find more talent for us faster, that would be great. We also don't want to compromise on quality. They have a very good selection process of their candidates, but also for the lead positions, you interview the guys. We don't compromise on quality on one hand, but on the other hand, we would like to have more talented engineers.

Are there any areas they could improve?

No, I can't really say. It's a good cooperation, and I don't see anything that they could do better. We put them in the driver's seat for some of the projects. We don’t impose how they do things. So far, I'm very happy with the cooperation.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

Mostly, the costs for the different companies in Ukraine are the same. We are happy with the cost because we saved up to 40%. We are more cost-efficient than we used to be when we only used our internal engineers.

5.0 Quality

Service & deliverables

We provide solutions for B2B companies. They do a big chunk of work for our customers. And so far within the two years of our cooperation, there were no problems.

5.0 NPS

Willing to refer

I can recommend them.

Development

Jul 12, 2017

the project

Application Dev for Language E-Learning Company

"“[L]ooking back, Intellias couldn’t have done a better job. Nothing negative comes to mind."

Development

$200,000 to $999,999

Feb 2012 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

$200,000 to $999,999

Feb 2012 - Ongoing

Project summary:

Intellias built a completely new architecture for German company, Phase6, moving an offline legacy product to a modern, cloud-based platform & creating native iOS and Android solutions for their mobile needs.

11-50 Employees

Landsberg am Lech, Germany

CEO, Phase-6

Verified

the reviewer

CEO, Phase-6

Information Technology

11-50 Employees

Landsberg am Lech, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

"“[L]ooking back, Intellias couldn’t have done a better job. Nothing negative comes to mind."

Jul 12, 2017

Feedback summary:

Intellias worked with Phase6 since the inception of the new platform, and the collaboration is expected to continue. Any scheduling and communication problems are resolved quickly through the use of comprehensive project management tools.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.
Phase6 is a German limited company that helps students improve their vocabulary in different languages with software solutions for desktop and mobile devices. We are the market leader in our segment in Germany, and our customers are students aged 10-15 and their parents. Currently we have 20 employees.

I am the CEO. Formerly, I was the product manager on this project for a long period until I transferred most of the responsibility to a new product manager in 2016.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intellias?
In 2012 we had two separate products for mobile and desktop, which were not connected. The legacy product had been quite successful in Germany for almost 10 years, but it was an offline solution for PC and Mac. Even though both products did essentially the same thing, a switch from one product to the other was not possible. We were looking to build a platform where both products could connect, and we knew we needed to switch to a cloud platform with mobile apps, in other words, a modern architecture. This platform was also supposed to become the core of a completely new product version that would enable us to offer more modern usability with web and mobile clients to our users, which would allow us to grow faster and provide better services to our customers.

SOLUTION

What was the scope of their involvement?
Intellias developed our solution natively for iOS and Android. Our backend is Java, and we also have an HTML5 and JavaScript web application. We are currently working with a 7-person team from Intellias’ side, including 2 QA resources. Earlier in the project, we had up to 11 people working on the project.

How did you come to work with Intellias?
We were looking for a service provider that was able to provide a scalable team of highly skilled engineers at a competitive price. We were also looking for a midsize company to make sure that our project was one of their larger projects, and so we would have senior management attention if needed. This was a big advantage for us when looking at Intellias because they weren’t too big at the time. We looked for developers in Ukraine since we already had one developer there who had been working for us for a long time and with whom we were happy. We reviewed a couple of different companies there. When we looked at some reviews for Intellias’ developers on a platform specializing in companies from that region, they had the best reviews for their resources.

Since we hadn’t managed any large projects before, we were also looking for experienced project managers who would help us increase the chances for a successful project and help integrate our own designer into this project. The project duration of the original scope was 3 years and then switched to a long-term development project that would continue improving and maintaining the existing product.

How much have you invested with Intellias?
The project has been running for almost 5 years, during which time we’ve spent between €300,000–€500,000 [$355,000–$591,000] every year. We currently spend closer to €300,000. Overall, the cost has been between €1.5 million–€2 million. [$1.7 million–$2.3 million]

What is the status of this engagement?
We started working with Intellias in the beginning of 2012. The project is ongoing, and it will continue for a long time.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Five years after the project started, customer satisfaction, conversion rates, and overall system performance are at an all time high. Project management is now in our own hands, and I wouldn’t want to change it back. Our original concept of separating product and project management encountered too many challenges, which resulted in schedule and budget overruns. I am still not sure whether this concept could have been more successful or whether it completely contradicts the idea of agile development. The most significant result has been that Intellias developed our main (and pretty much only) product. Our revenue depends on its maintenance, so if our continued existence and growth as a company can be considered results, then we’ve been successful!

How did Intellias perform from a project management standpoint?
We are using Atlassian software, namely JIRA and Confluence. The most important part of project management is having a structured approach using tools like these. We had some minor issues in the beginning sticking to deadlines, but we’re currently on a very good track. This may have been a communication problem, and it’s normal that with every new project and from both sides, some expectations aren’t met in the beginning.

What did you find most impressive about Intellias?
Our initial expectation was that we would have access to management if we had any problems. We did have some issues in the beginning, but we always found a solution. I’ve seen projects fail at points like these, but we always got through every problem with Intellias.

Are there any areas Intellias could improve?
We wanted everything to run smoothly from the beginning and, looking back, Intellias couldn’t have done a better job. Nothing negative comes to mind.

5.0

Overall Score We are satisfied with the current status of the cooperation and are looking forward to an ongoing cooperation

5.0 Scheduling

ON TIME / DEADLINES

After some problems in the beginning were solved, we started meeting schedules

4.5 Cost

Value / within estimates

The cost was better when we started.

5.0 Quality

Service & deliverables

The overall quality is very good, but we have had some arguments on whether the approach was always the best one

5.0 NPS

Willing to refer

I have referred them.

Contact

Intelligent Software Engineering

headquarters

other locations

Focus

Portfolio

How we created a roadmap for the retail marketplace platform migration

How we developed a smart urban mobility platform

How we built an innovative vacation rentals management platform

How we became an integral part of the team developing an innovative digital banking solution

How we developed a SaaS lending solution

How we helped our client develop an electric vehicle prototypes equipped with advanced driver assistance systems

How we developed an integrated workplace management system

How we boosted the the capacity of our clients' engineering team

How we built a cloud-based platform based on shared real-time sensor data

How we built a storytelling platform for content distribution

How we developed an intelligent AI-powered retail chatbot

How we developed a smart contract solution for vehicle insurance

Innovative enterprise software training platform

Integrated Payment Processing Platform

Vocabulary Acquisition App for Language Learners

Reviews

Reviews

the project

the reviewer

the review

Sep 19, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Aug 24, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Oct 11, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 04, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Aug 14, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jan 19, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review