Intellias

What evidence can you share that demonstrates the impact of the engagement?

Intellias was very good at handling scope and short-term changes. At the end of the year, we had a lot of last-minute changes related to our company going through a restructuring process. Intellias was extremely flexible throughout all of this. What’s more, they did a fine job on the front- and backend of the website. The mobile app team, however, was still in the learning phase. Overall, the best parts about them were their flexibility and professional UX designers.

How did Intellias perform from a project management standpoint?

They worked with an agile scrum methodology. We mainly used Jira and communication went through the delivery manager. Throughout the process, we held standups and meetings with their whole team.

What did you find most impressive about them?

Their flexibility and UX designers were very good. The rest was okay.

Are there any areas they could improve?

The mobile app developers were okay but they still have a lot to learn. In my opinion, they have room for improvement. Some of the developers did a lot of proactive implementation and communication, which was very good. However, there were some who struggled with the language barrier. This is often an issue with remote teams, but they’re still on an overall high level.

Do you have any advice for potential customers?

Make an effort to filter through and hand-select the people you want to work with. In other words, make it clear that you aren’t taking the B or C team members. We conducted interviews in order to do this and had a pretty good team in the end.

What evidence can you share that demonstrates the impact of the engagement?

They took on an internal work package that was being done by highly skilled people, and they were able to produce the same output quality as our internal organization in a very timely manner. We helped them and went through the process together.

We successfully transferred and lowered the cost of a key operational piece of the company, and we were able to free up talent. Secondly, we started a pattern that could be leveraged by other elements of the company to outsource operational elements.

How did Intellias perform from a project management standpoint?

They followed very good industry-standard practices and were very much on the ball most of the time. Any issues we had were due to things on our side rather than theirs.

What did you find most impressive about them?

We wanted to have people who were dedicated to working on our projects, and that could only happen if they were motivated to work for the company. Intellias has a culture that renders results; their people are motivated, and I believe this is their key strength.

Are there any areas they could improve?

They’ve grown very quickly, and it’s not always easy to keep the same level of quality. I think they need to be a bit more selective as they grow. It’s more something for them to watch out for, rather than correct.

What evidence can you share that demonstrates the impact of the engagement?

Intellias does a great job of providing the best options. We reviewed and selected the candidates with a formal interview. We are responsible for the people working for us, but Intellias helps us find, maintain, and expand their competencies. They’ve been very flexible in all discussions, both commercial and operational. The management has always been supportive to help us to achieve our goals.

How did Intellias perform from a project management standpoint?

Intellias provided the facility, support, compensation, motivation, and training so that the team operates according to our requirements. The management of the project is on our side.

What did you find most impressive about them?

I’m impressed with Intellias’ ability to attract talent and keep the talent up to date. Their flexibility and attention to our satisfaction also stand out. They’re always persistent in explaining a situation we might not be able to see because we’re not in the office with the team members. 

There were a few times when people were leaving or not performing well. Intellias has compensated us with additional resources at no charge.

Are there any areas they could improve?

The process of finding resources in the beginning was not optimal. It’s improved over time.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been satisfied with Intellias' high-quality work. Their implementation has matched our designs precisely, and we’ve received everything we envisioned so far. The first app they completed led our client to pursue a second project with us because of its success.  

How did Intellias perform from a project management standpoint?

They’ve been flexible with their project management style and are open to being as involved as we need. We have daily meetings for both projects to receive feedback and make sure everything is on track. Together, we use a Kanban system and GitLab to manage the project. They are willing to adopting a different style depending on the project and customer needs.

What did you find most impressive about them?

Their willingness to fully understand the projects and our needs makes them a pleasant partner to work with. Additionally, they are quick to respond to our emails, and they make us feel as though we're their priority.

Are there any areas they could improve?

There are instances where we could make the requirements clearer to avoid Intellias heading in the wrong direction. The results would match our expectations more entirely if our needs were easier to understand.