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Full Service Media Agency

5.0
1 review

Inspired communications is the leading full service media agency in Latvia, as well as one of the leaders in the whole Baltic region.
Through dedicated team building and with a little bit of luck Inspired has gathered only passionate and enthusiastic media planners, account managers and analytics which, on top of all, are simply positive and very nice people.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2004
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Centra rajons, Latvia
headquarters

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Digital Strategy
  • Social Media Marketing
  • Content Marketing
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Reviews

5.0
1 review
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IT Support Services for Optometry

"The team has integrity. They are a good group to work with and provide good value for our money."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Dec. 2018
Project summary: 

Inspired provided ongoing IT support services, installing all of the required hardware such as routers, laptops, and a telephone system.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Sean Brassil
Eye Craft Optometry, Co-Owner
 
Verified
The Review
Feedback summary: 

All computers worked consistently with no downtime. Inspired took the time to address any questions, and they had good insights when it came to clients in the healthcare field.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Sean Brassil, Eye Craft Optometry, Co-Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire this vendor?

  • Installing and setting up computers and equipment in office.
  • Provision of ongoing IT support services.
SOLUTION

What was the scope of their involvement?

We started from zero, so project involved running wires, installing all required hardware, switches, routers, laptops, desktops and telephone system. We were looking for a provider that could do all of that and then also provide ongoing support.

What is the team composition?

Two people were assigned to the project during the buildout phase. Now we have a client service associate looking after our day to day needs.

How did you come to work with them?

Received a recommendation for a colleague.

What is the status of this engagement?

Buildout began in August 2018 and finished in December 2018. Support is provided on an ongoing basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Computers have worked flawlessly since day one. This is critical for us as it’s a busy practice so any downtime costs money.

How did they perform from a project management standpoint?

The project was handled very well. We had many questions which they took the time to address. We communicated with them through a variety of mediums ranging from email to in person meetings.

What did you find most impressive about them?

Inspired specializes in healthcare providers so does have some good insights when it comes to setting up a practice.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

The team has integrity. They are a good group to work with and provide good value for our money.

5.0
Overall Score We have an ongoing relationship with them so collaboration is excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Excellent. Buildout went smoothly and was completed on time.
  • 4.0 Cost
    Value / within estimates
    Fair, on par with other providers.
  • 5.0 Quality
    Service & deliverables
    We had an IT emergency and even though our service person was on holiday in Mexico, he took time out and got our issue resolved. Excellent service!!
  • 5.0 NPS
    Willing to refer
    I would and have recommended them to others.
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