Inspeerity

Introduce your business and what you do there.

I’m the head of the project management office for an IT solutions firm. Our company delivers different mediation solutions within the telecommunications domain. Usually, our end customers are mobile operators. We also deliver solutions to other verticals; these other industries could be logistics, utilities, and so on.

What challenge were you trying to address with Inspeerity?

We hired them to lead a very big and important project for a mobile operator group in Europe.

What was the scope of their involvement?

Karol (COO) was working in France and was heading the delivery and handled project management. He ensured that we, as a company, were fulfilling the deliverables to the end customer. This was on configuration, documentation, and test results.

In this particular project, we were supposed to make the end customers' sales efficient. This meant that in our delivery, they were supposed to learn about our product to ensure they could take charge of the following phases and deliverables by themselves.

What is the team composition?

I only worked with Karol.

How did you come to work with Inspeerity?

We did work with Karol when he was at another company, and he did a great job. When they founded Inspeerity, we had a discussion about having him on board.

What is the status of this engagement?

The engagement ran from December 2018–May 2020.

What evidence can you share that demonstrates the impact of the engagement?

The delivery went very well. Karol did the tasks he was assigned excellently. We were measured on timelines, and this was something that Karol managed very well. We met predefined timelines. Our team was also measured on the enablement of this customer team to get them up to speed to be ready to take over from us, so that was something that was accomplished as well.

From my perspective, I was not monitoring and was in close contact with Karol. I found his ability to detect risks early on and mitigate those risks in a very structured way was something that is a big strength of his. Also, the way he managed the communication with this customer was great. The language barrier was an issue from time to time but these were obstacles that he overcame with the team.

Karol also has a very good technical foundation. He can not only understand the project management aspect of the deliverables but can also relate to what is being discussed when it comes to technical discussions. This combination of the skillsets he has when it comes to the technical part and the project management part was a good combination that helped us deliver this project.

How did Inspeerity perform from a project management standpoint?

He is someone that is very experienced in handling these kinds of technical discussions but also handling discussions with stakeholders. That is something that was pretty obvious. When it came to meeting deadlines, this was something that was well managed.

For whatever reason, if we needed to have a discussion about a particular deadline or timeline, this discussion was handled in a very professional way with the customer. This allowed us to make sure we had an agreement with the customer if any timelines were to be shifted.

What did you find most impressive about them?

They’re open for discussions when it comes to allocations. Sometimes, we didn’t have a need to allocate him full-time and they were willing to let Karol work a limited number of hours per day or per week. Inspeerity was very willing and easy to adjust when it came to the allocation of resources and that is something that we appreciate.

Are there any areas they could improve?

No, nothing comes to mind. There are things that can be improved, but nothing major in my view. The project was delivered and went more or less as we had foreseen and planned for. It can only be seen as a big success. One of the big contributors to this big success is Karol and Inspeerity.

Do you have any advice for potential customers?

They’re a professional company that has really good resources, and I’d highly recommend them.

Please describe your company and your position there.

We are a leading, established service company for complex and demanding consumption cost management. The creation of customer-specific energy, water and utility bills is our specialty.

For what projects/services did your company hire Inspeerity, and what were your goals?

The application was designed and developed to allow our customers provide their readings from heating counters into accounting system.

How did you select Inspeerity and what were the deciding factors?

We previously worked with Inspeerity because we wanted to update our OData WebAPI system. It turned out that they are very competent and open-minded.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Blazor Server, bUnit, .NET Core, C#

How many people from the vendor's team worked with you, and what were their positions?

3

Can you share any measurable outcomes of the project or general feedback about the deliverables?

No

Describe their project management style, including communication tools and timelines.

Azure DevOps

What did you find most impressive or unique about this company?

Open-minded, competent

Are there any areas for improvement or something they could have done differently?

Always :D