Business Consultancy Meets Digital Agency.

Insivia was founded by Andy Halko in 2002 as a digital agency. Over our 16 years, we have developed into a growth consultancy providing end-to-end solutions through strategy, technology and creative.

As a strategy focused firm, our drive is to ensure that every action has purpose. To always aim before we fire. Our strategic solutions help clients innovate, build culture, define brands, create digital foundations and plan targeted marketing campaigns.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2002
Show all +
Cleveland, OH
headquarters
  • 5000 Euclid Ave, Ste 102
    Cleveland, OH 44103
    United States

Reviews

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WordPress Dev, Print Marketing, SEO, & SMM for IT Services Company

"Our positive experience makes us want to expand the partnership."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2015 - Ongoing
Project summary: 

Insivia developed and designed a WordPress website as part of a larger project to increase brand awareness. They’ve designed print marketing collateral and now managed social media accounts and SEO.

The Reviewer
 
11-50 Employees
 
North Olmsted, Ohio
Joe Little
Owner, Laketec
 
Verified
The Review
Feedback summary: 

The functional WordPress site has generated leads and increased customer engagement. The team is easy to communicate with and produces work in a timely manner. Insivia’s flexible approach sustains continued user engagement. Expect creative marketing solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Laketec Communications. We’re an IT company that provides support for a range of services including wired and wireless infrastructures, and voice and cloud services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Insivia?

We started off as a voice services company and were struggling to showcase our full capabilities. We wanted a marketing initiative that would match our industry reputation.

SOLUTION

What was the scope of their involvement?

Insivia built a WordPress website with a web chat feature to display our portfolio and communicate our message. To create a holistic brand, the team designed print materials including folders, overviews, and business cards.

They currently help with our social media. We’re in the early stages, but our primary focus is on LinkedIn, Facebook, and Twitter. They also provide SEO. Our team writes and develops content, while they use Google Analytics to evaluate the work. Insivia now functions as our marketing arm.

What is the team composition?

The several-person team includes a project manager and a set of designers.

How did you come to work with Insivia?

We interviewed three or four marketing companies and sensed synergy with Insivia. Our team felt confident in Insivia’s flexible approach and ability to deliver high-quality results.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?
We began working with them in November 2016 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is responsive and outperforms our previous one. Leads and engagement levels have increased as a result of the web chat function. The print materials’ success has inspired our company to expand our internal project management bandwidth.

How did Insivia perform from a project management standpoint?

The project manager, who was a great point of contact, held weekly meetings during the development phase. Currently, the team meets our needs in a timely manner; if there are any issues, it is on our end. Communication takes place through email and in person. Since they’re a local company, we can go straight to their office.

What did you find most impressive about them?

Although our company is used to working independently, Insivia is a great at taking over certain tasks. We relay what we need and their team comes back with a result that fits every specification.

Are there any areas they could improve?

Our positive experience makes us want to expand the partnership. The team likely has more capabilities and services that we’re not fully leveraging; we want to explore these services and keep them involved.

Any advice for potential customers?

Don’t try to stifle their creativity. They are experts in their field; customers should trust their process and the results will be positive.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always available outside of scheduled meetings.
  • 5.0 Cost
    Value / within estimates
    Insivia is a small company that executes work at a high level. I've never felt their pricing was out of line.
  • 5.0 Quality
    Service & deliverables
    We've gotten everything the way we wanted it.
  • 5.0 NPS
    Willing to refer
    I actively refer them to friends and colleagues.