Inquest

BACKGROUND

Please describe your company and your position there.

Head of security department

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inquest?

Implementation of Privilege access management solution, Implementation of sandbox solution for web and e-mail

SOLUTION

How did you select this vendor and what were the deciding factors?

Inquest was selected in RFP process, we required from all participants to perform POC, InQuest was one of the two successful POCs. Afterwards during the bidding process they had most favorable price.

Describe the project in detail and walk through the stages of the project.

1. We defined request for the solution implementation
2. Inquest performed analyses and offered us their view
3. At the end of design process we agree on future architecture
4. After concluding architecture we started installation process
5. Installation finished without any particular problem
6. During the pilot phase Inquest performed final adjustment according to client needs

How many resources from the vendor's team worked with you, and what were their positions?

We had one project manager and one cybersecurity engineer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We installed and put it in the production solution in very short period of time without affecting production of the Bank. After that all our third parties were transferred to the new platform.

How effective was the workflow between your team and theirs?

We had weekly progress meetings in case of some problem we had extraordinary escalation meetings.

What did you find most impressive or unique about this company?

We appreciate their responsiveness and ability to tailor-fit our offered budget.

Are there any areas for improvement or something they could have done differently?

Nothing specific