Inorbital.

BACKGROUND

Please describe your company and position.

I am the Cyber & Strategic Risk Analyst of Deloitte

Describe what your company does in a single sentence.

Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inorbital. to accomplish?

• The primary goal for which we engaged INORBITAL was to improve our social media profile and interact more with prospective customers.

SOLUTION

How did you find Inorbital.?

Online Search

Why did you select Inorbital. over others?

• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from Inorbital. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work's scope was extensive. An extensive examination of both our rivals' and our own social media presence was the first step for INORBITAL. They created a tailored plan that comprised community interaction techniques, targeted advertising campaigns, and content production.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The initiative produced excellent quantifiable results. In the first three months, there was a forty percent increase in interaction on our main social media channels. Our total brand exposure improved dramatically, as demonstrated by a 35% increase in followers across our social media profiles, and lead generation through these channels rose by 25%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided excellent project management. In addition to being very accommodating to our demands, INORBITAL delivered all of the things on schedule. The project stayed on track to achieve our goals because of their adaptability in modifying methods in response to performance metrics and feedback.

What was your primary form of communication with Inorbital.?

Email or Messaging App

What did you find most impressive or unique about this company?

The thing that most pleased us about INORBITAL was their dedication to comprehending our particular IT industry niche. Their specialties in utilizing the newest social media marketing trends and their capacity to customize tactics that appeal to our target demographic made them stand out.

Are there any areas for improvement or something Inorbital. could have done differently?

There's always space for improvement.

BACKGROUND

Please describe your company and your position there.

We provide mental health services and support to people impacted by mental illness, we know first-hand the struggles facing those living with and supporting those with serious mental health challenges. We envision a society that helps anyone impacted by mental health issues thrive. We call this vision redesigning society for better mental health. This means creating environments that are more inclusive, positive and accepting for people with mental illness, and within our innovation platform, partnering with others to create solutions that can improve mental wellbeing. I am the Digital Marketing and Communications Coordinator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inorbital.?

Inorbital developed our website before we rebranded. With our new name change and fresh new look, Inorbital was tasked with creating our new website as well as migrating information over and setting redirects from our old websites to our new.

What were your goals for this project?

The goal was to reliably reproduce and migrate current information to a new site with a brand new fresh look. There was also a need to inform our current clients of the change and ensure that we do not lose traffic from our old domain to the new one.

SOLUTION

How did you select this vendor?

Inorbital has been our go to problem solvers when it came to anything in web development. They produced a clean and informative website in the past and selecting them again for another project was our first option.

Describe the project and the services they provided in detail.

Inorbital designed, developed, configured, and launched our new website. The project began with mock ups to showcase the layout, design, and information architecture for approval. Once approved, production included creating a time activated lightbox, new tabs and information, having everything responsive, redirects from our old website, submitting sitemaps, and ensuring that keywords are optimized for our website. Continuous improvements are made with Inorbital.

What was the team composition?

The team involved 2 people from or organization and 3 people from Inorbital from mock up to final production.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our organization was going through a name change and this involved us changing all of or marketing and forward facing communication. Inorbital was able to help produce a website that received many positive feedback to showcase our new brand and change.

How was project management arranged and how effective was it?

We mainly went through emails - we did not use Slack for our method of communication as the team was fairly small. We did set up meetings over the phone and links were sent to us to review as we went along.

What did you find most impressive about this company?

The calm and professional manner that everyone had. No matter what problem we thought of or worry we had, Inorbital's team was able to find a solution in a way to really showcase what we wanted. They are always professional and work so quickly to help meet our needs.

Are there any areas for improvement?

Not at all! They are very accommodating and understanding. Inorbital is a great team to work with.

BACKGROUND

Please describe your company and your position there.

I'm the President of Flow Marketing, a marketing services and events company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Inorbital.?

Flow was hired by the CMHA to develop a resource website to help front line healthcare workers and the general public self-manage their anxieties resulting from COVID-19. The resource site had to be robust, easy to use and produced in a extremely short timeframe.

What were your goals for this project?

Deliver a resource site in an extremely tight timeframe that was robust, easy to use.

SOLUTION

How did you select this vendor?

Flow had worked with Inorbital in the past and they always overdelivered. I knew that Tony and his team would embrace the project and be inspired by the opportunity to work on something that would make a difference in the lives of those in need.

Describe the project and the services they provided in detail.

Consultation on development of site objectives and strategy Consultation and build of wireframes Consultation on design of site Site build Site hosting Training of users on the content management system

What was the team composition?

Team at Inorbital included: - Sr. Management (Tony Tullio) - Project manager - Site design / UI experts - Developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site has been extremely well received by users.

How was project management arranged and how effective was it?

A very aggressive program timeline was established. Because we were under such tight timelines, the project underwent changes throughout the project. Because of strong logic built into both the site design and the timelines, the team at Inorbital was able to adapt to required changes and delivered the project on time and on budget despite the scope change challenges. Strong communication on the part of the project team also drove effectiveness and outcomes.

What did you find most impressive about this company?

Their ability to act as a partner. This required that they internalized the objectives of our partner, CMHA, and the end users of the site. This required a very dedicated quick study of complex user profiles.

Are there any areas for improvement?

We were extremely happy with the outcomes over such a short timeframe. If we had more time, I'm sure we could have imbedded site enhancements from the outset - but there is currently no gap in the perceived delivery of the project.

BACKGROUND

Please describe your company and position.

I am the CEO of Auger

Describe what your company does in a single sentence.

Auger is a pioneering venture to build the world's first true end-to-end supply chain operating system. Founded and led by Dave Clark, former CEO of the Amazon Consumer Business and backed by an initial $100M from Oak HC/FT, Auger is building a future where global supply chains operate with the simplicity of today’s most intuitive consumer technologies. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inorbital. to accomplish?

• To make our corporate website more responsive, user-friendly, and up to date, we chose INORBITAL to redesign it. Enhancing the overall user experience, better showcasing our IT services, and increasing website inquiries were our objectives. In order to reach a wider audience, we also want a speedier, SEO-optimized website.

SOLUTION

How did you find Inorbital.?

Online Search

Why did you select Inorbital. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Inorbital. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A complete website makeover and development were part of the project. Among the main deliverables were:

creating a simple, contemporary UI/UX for our website
Creating a mobile-friendly, fully responsive website
Putting SEO best practices into practice to increase search engine visibility
Developing a user-friendly content management system (CMS) to facilitate changes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a 35% increase in traffic and a considerable decrease in the bounce rate after releasing the new website. Inquiries and contact form submissions increased noticeably, and user engagement increased by 50%. Additionally, the site loads considerably more quickly, which has increased user happiness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

INORBITAL did a great job managing the project. We were always aware of what to anticipate at every turn, and they provided everything on time. The project manager promptly handled all of our concerns and was very receptive to our input. They were well-organized and provided us with project updates.

What was your primary form of communication with Inorbital.?

Email or Messaging App

What did you find most impressive or unique about this company?

The most notable aspect was INORBITAL's capacity to blend technological know-how with originality. They provided a solution that went beyond our expectations and fully grasped our needs. 

Are there any areas for improvement or something Inorbital. could have done differently?

Overall, our visit went smoothly. The only small recommendation would be to provide our team more CMS training after launch. 

BACKGROUND

Please describe your company and position.

I am the CEO of CED (Center for Entrepreneurial Development)

Describe what your company does in a single sentence.

The Center for Entrepreneurial Development (CED) was formed in 1984 by a group of visionary founders and business leaders dedicated to empowering entrepreneurial growth in North Carolina. And for over four decades we’ve done that and so much more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inorbital. to accomplish?

• To create a reliable and easy-to-use e-commerce platform for our IT goods and services, we engaged INORBITAL. In order to serve our expanding clientele, we set out to enhance site functionality, integrate safe payment methods, and provide a flawless online shopping experience.

SOLUTION

How did you find Inorbital.?

Online Search

Why did you select Inorbital. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Inorbital. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a fully working e-commerce platform from the ground up was part of the scope of work. The main outputs were:

a unique, contemporary, responsive website.
combining a safe payment gateway with an easy-to-use checkout procedure.
Configuring a product catalog, including search features, filtering, and product suggestions.
SEO and speed optimization to guarantee increased visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our online sales have increased dramatically because to the new e-commerce platform. Conversion rates improved by 35%, website traffic increased by 50%, and cart abandonment significantly decreased. Positive comments have been made by customers, particularly on the site's usability and performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management at INORBITAL was outstanding. From the beginning, they gave us a clear road map and kept us informed at key points. Every deliverable was finished on schedule, and they were incredibly accommodating when we had questions or needed adjustments. The project went more easily because of their proactive and well-organized approach.

What was your primary form of communication with Inorbital.?

Email or Messaging App

What did you find most impressive or unique about this company?

Their technological know-how and meticulousness are what have most impressed me. In addition to creating a fantastic platform, they made recommendations to enhance the user experience. We were genuinely amazed by their ability to blend originality and usefulness. 

Are there any areas for improvement or something Inorbital. could have done differently?

We are quite pleased with INORBITAL's work overall. Adding extra post-launch training sessions to help our team become more proficient with the platform's backend would be my one recommendation for improvement. But it has been compensated for by their continued support.

BACKGROUND

Please describe your company and position.

I am the CEO of Numero

Describe what your company does in a single sentence.

At Numero, we build software that powers our democracy. Running for office is hard work – the outdated software that runs campaigns makes it even harder. We believe it doesn’t have to be that way.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inorbital. to accomplish?

• We engaged INORBITAL to create a unique software solution that would meet the demands of our IT business. Simplifying internal procedures, increasing productivity, and developing an intuitive platform for our team to efficiently handle data and operations were the main objectives.

SOLUTION

How did you find Inorbital.?

Online Search

Why did you select Inorbital. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Inorbital. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To improve our IT workflows, a bespoke software application has to be designed, developed, and deployed. Among the main deliverables were:

a technical roadmap and requirements analysis.
customized dashboards that are easy to use and meet the demands of our workforce.
integration with already-existing tools for data analytics and CRM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software enhanced data accuracy, saving us numerous hours every week, and drastically cut down on manual labor by 50%. Our team's output increased significantly, and staff members who found the system user-friendly gave us positive comments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They followed a precise schedule and kept us informed at every stage. Deliverables were consistently made on schedule, and they responded to our suggestions and revisions with remarkable promptness. They've moved quickly and fluidly through unforeseen difficulties.

What was your primary form of communication with Inorbital.?

Email or Messaging App

What did you find most impressive or unique about this company?

The most notable aspect was their capacity to comprehend our unique business needs and transform them into a highly useful software solution.

Are there any areas for improvement or something Inorbital. could have done differently?

We had a great experience with INORBITAL. Offering more aggressive suggestions for possible future modifications would be one area for improvement, but even that is a small one. 

BACKGROUND

Please describe your company and position.

I am the CEO of Planet Argon

Describe what your company does in a single sentence.

At Planet Argon, we help you sustain, modernize, and future-proof your Ruby on Rails applications through the ever-changing tech landscape. We offer fractional development services, consulting, recruiting services, team augmentation, and training.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inorbital. to accomplish?

• For our IT goods and services, we engaged INORBITAL to create a cutting-edge, intuitive e-commerce platform. Our main objectives were to integrate safe payment methods, streamline the purchasing experience, and make sure the platform could grow with our company.

SOLUTION

How did you find Inorbital.?

Online Search

Why did you select Inorbital. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Inorbital. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A secure payment gateway was integrated, the website's interface was designed, the e-commerce platform was developed, and sophisticated features like product filtering, customer dashboards, and comprehensive reporting tools were included. User training materials, post-launch assistance, the final live platform, and the website prototype were among the main deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were pleasantly surprised by the completely working e-commerce platform that INORBITAL provided. Within the first three months of introduction, we witnessed a 50% rise in online sales and an instant improvement in the consumer experience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had excellent project management. They communicated clearly and often, and all targets were reached on schedule. They took the initiative to resolve any issues and consistently offered well-considered answers that complemented our objectives.

What was your primary form of communication with Inorbital.?

Email or Messaging App

What did you find most impressive or unique about this company?

They're notable for their ability to strike a balance between technical know-how and originality. Their staff truly grasped our business requirements and went above and beyond to create a platform that was flawless in both appearance and functionality.

Are there any areas for improvement or something Inorbital. could have done differently?

Overall, it was an amazing experience. Our only recommendation is to provide additional post-launch analytics workshops so that we can take full advantage of the platform's potential. But their post-launch assistance was already quite beneficial.

BACKGROUND

Please describe your company and position.

I am the CEO of Droplet

Describe what your company does in a single sentence.

Droplet provides a software solution to eliminate paper documents and time consuming approval workflows. Built with school districts in mind but available to all! Digitize paper forms, add in multi-step approval & routing logic, collect e-signatures and keep all important documents in a secure location.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inorbital. to accomplish?

• Our primary objectives were to increase system performance overall, minimize downtime, and guarantee the seamless operation of vital applications. In order to troubleshoot and optimize some of our legacy apps, we also needed their assistance.

SOLUTION

How did you find Inorbital.?

Online Search

Why did you select Inorbital. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Inorbital. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The extent of the work at hand:

auditing all of our existing applications in detail.
ensuring minimal downtime with round-the-clock maintenance and monitoring.
fixing bugs and performance problems in our old systems.
In-depth documentation creation and fundamental troubleshooting training for our staff.
updating and making sure other systems are compatible.
Among the main outputs were a thorough performance report, revised user guides, and a simplified application support strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've noticed a notable improvement in system speed and a 50% reduction in application-related problems since partnering with INORBITAL. Additionally, the issue resolution response time was significantly quicker than previously, which allowed our team to operate more productively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did an excellent job managing the project. They delivered each milestone on schedule and kept everything on course. Their staff always provided timely, understandable answers to our questions and critical problems.

What was your primary form of communication with Inorbital.?

Email or Messaging App

What did you find most impressive or unique about this company?

They were particularly noteworthy for their meticulousness and commitment to resolving even the most minor problems. They suggested proactive enhancements that truly created value rather than merely fixing issues. It truly amazed us that they were prepared to go above and above.

Are there any areas for improvement or something Inorbital. could have done differently?

We've had a great experience working with Inorbital. The only minor recommendation is to provide our internal team additional live training sessions. Even though the documentation was extensive, it would have been even better with more practical exercises.

BACKGROUND

Please describe your company and position.

I am the CEO of FoundIt!

Describe what your company does in a single sentence.

we’re FoundIt! and we’re all about making it ridiculously quick and easy for customers to find what they’re looking for on your website.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Inorbital. to accomplish?

• For the development and revamp of our IT company's website, we engaged INORBITAL. We wanted to make the site mobile-friendly, enhance the user experience, and include new features like a blog and client portal.

SOLUTION

How did you find Inorbital.?

Online Search

Why did you select Inorbital. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Inorbital. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As part of the project, our website was completely redesigned and developed. Among the major deliverables were:

a cutting-edge, responsive web design.
including a client portal to make materials easily accessible.
a content management system (CMS) that makes it simple for us to update the website.
Performance optimization and improved SEO.
Training and testing to guarantee a seamless transition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has been a huge hit! In the first three months, we witnessed a 50% rise in inquiries and a 25% decrease in our bounce rate. Customers have commended the new portal feature, and the site is quicker and easier to use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The way they managed the project was great. They made sure we were in sync at every step and delivered everything on time. Additionally, they responded promptly and expertly to any last-minute adjustments.

What was your primary form of communication with Inorbital.?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to comprehend our business needs and turn them into a beautiful, useful website was what most impressed us. They were notable for their meticulousness and dedication to producing high-quality work.

Are there any areas for improvement or something Inorbital. could have done differently?

No because We were very happy with their work.