What evidence can you share that demonstrates the impact of the engagement?
We have 500–600 businesses listed on our platform already, and we’ve also enjoyed a large consumer base. Everything’s going great.
Since the app’s launch, we’ve barely had any issues. The few issues we had were due to the service providers on the app—other than that, the app has been very user-friendly and dynamic. They’ve also come up with innovative marketing strategies. That’s a remarkable output for any development company.
How did Innowrap Technologies perform from a project management standpoint?
Perhaps their strongest suit, their project management is impeccable, flawless. We collaborate daily via Skype and email for instant feedback and resolutions.
When we experienced some configuration issues—which didn’t necessarily require code changes—these were promptly handled by Innowrap. They’ve been proactive and professional, and I felt free to utilize all communication channels with them.
What did you find most impressive about them?
The quality of their development is top-notch. I’ve worked with other development firms, so while I’m familiar with the standard, I can vouch for the superiority of Innowrap.
They seem to have an intuitive roadmap for every process, and they provide end-to-end expertise. They’re also sensitive to what the pros and cons of different solutions are.
As a customer, I had desired requirements that were simply unviable from a coding perspective; Innowrap always gave me insight into how these reflected from a process and technology standpoint. They have an enormous amount of experience and knowledge.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for future clients of theirs?
I’ve already recommended them to others. They’re true experts. They’re able to tweak your ideas to make them feasible, which turned out to be an invaluable skill.