True Partnership. Outstanding Technology Delivery

A global company with offices in New York, San-Francisco, London, Frankfurt and Tel-Aviv and with R&D facilities in Ukraine, Innovecs specializes in serving Gaming & Entertainment, Adtech, Fintech, E-commerce, Telecom and Healthcare markets. Innovecs focuses on mobile and web development, blockchain, ad tech technologies, animation and art asset creation

 
$25,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
2011
Show all +
New York, NY
headquarters
  • 3 Columbus Circle, 15th Floor, 1514
    New York, NY 10019
    United States
other locations

Reviews

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Web App Dev for Cold Storage Warehouse

“The code is very good and their technical level is excellent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2017 - Ongoing
Project summary: 

Innovecs develops a web application for warehouse management, using Angular and Java. They write code, provide technical expertize, business analysis, and quality assurance services.

The Reviewer
 
1,001-5,000 Employees
 
New York, New York
Director of Software Development, Distribution Facility
 
Verified
The Review
Feedback summary: 

Receiving positive feedback from its users, the results of their work so far is high quality and clean. The team is impressive in their technical ability, while also communicating well and managing the project efficiently.

BACKGROUND

Introduce your business and what you do there.

We’re a warehousing and logistics company, providing refrigerated storage for our customers. I’m a director of development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovecs?

We needed qualified technical personnel to help write one of our mission critical systems.

SOLUTION

What was the scope of their involvement?

They’re our technology partner. They write a lot of code for us and provide technical expertise in terms of technology upgrades. They also provide business analysis and QA [quality assurance].

They’re writing the whole warehouse management system using Java and Angular. It manages or governs the warehouses that we own.

What is the team composition?

We have a project manager, several team leads, 20 developers, and five QA resources.

How did you come to work with Innovecs?

We found them at a conference in Poland and chose them because they had expertise in Java. We liked the company size, which is around 300–400 people; they’re not too small and not too large. Their prices were good and there’s only a seven-hour time difference. Their COO worked in the U.S. in a similar IT sector and he understood all the challenges of developing a system and outsourcing in general. He was able to address those challenges very well.

What is the status of this engagement?

We started working together in May 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The code is very good and their technical level is excellent. We have very positive feedback on the company in general.

How did Innovecs perform from a project management standpoint?

I have nothing negative to say about the project management; it’s been good. We use Jira to track bugs. We see how much work was delivered and the quality of it. We use Skype and video conferencing and Confluence for document sharing. There are no communication issues. We have weekly calls that are usually productive.

What did you find most impressive about them?

The quality of the technical resources was impressive. They’re advanced, have good personalities, and are good people.

Are there any areas they could improve?

The market in Ukraine is very active for this type of field. It takes a while to recruit and bring new resources. They could improve on recruitment in general.

Do you have any advice for potential customers?

Customers would immediately see the difference and improvement compared to outsourcing to India or China.

5.0
Overall Score I can’t say enough good things about them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We haven’t had any delays. Things get done in a timely fashion.
  • 4.0 Cost
    Value / within estimates
    They’re about 10% more expensive than the previous company we used.
  • 5.0 Quality
    Service & deliverables
    They have a very high level of expertise in the technology stack. There’s a huge difference between them and the previous company we worked with.
  • 5.0 NPS
    Willing to refer
    Six. I would recommend them to anybody interested in a good technology partner.

Outstaffing Web Dev for Business Service Software

“We feel like they are part of the company even though they do the work remotely.”

Quality: 
5.0
Schedule: 
n/a
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2017 - Ongoing
Project summary: 

Innovecs provides web development in an outsourced engagement on an ongoing basis. They use React for UI development of back-office software that allows third parties to support internal and business processes.

The Reviewer
 
201-500 Employees
 
Tel Aviv, Israel
Ilya Badaev
VP of R&D, Hexagon Technologies
 
Verified
The Review
Feedback summary: 

Innovecs provide dependable resources who integrate seamlessly with the client’s internal team. Innovecs’ HR policies and office atmosphere are both favorable, while an accommodating approach to requests continues to keep the relationship strong.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of R&D at Hexagon Technologies. We’re a B2B2C company that provides SaaS-type platform services for several customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovecs?

We needed outsourced services for web development.

SOLUTION

What was the scope of their involvement?

We have a group of developers from Innovecs who are taking care of the UI for our back-office project. One of the biggest pillars of what we do is the back-office software which we give to our partners so they can support their internal and business processes. Innovecs uses React for development.

What is the team composition?

We interacted with a lot of their talent acquisition department when we were initially building the team. We discovered when we came to Kiev that the people on the list who we had pre-approved were not meeting our expectations for some reason. The talent acquisition team did a great job of arranging replacements for us in no time, which was very impressive. They set us up with 10 interviews within a couple of days, allowing us to hire three of four developers.

We have an account manager who we’re in constant contact with and is responsible for the managerial overview of the team. He’s our primary point of contact in cases we need something unrelated to day-to-day working procedures.

How did you come to work with Innovecs?

I’m not sure how we found them, but they were there when we needed them. We went to Kiev, Ukraine to meet them and it went very well.

How much have you invested in them?

We’ve spent around $360,000.

What is the status of this engagement?

We began working with them in February of 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been successful in providing us with people who can do the work for us while still feeling like a part of the company rather than just an outsourced team.

How did Innovecs perform from a project management standpoint?

We work with an internal management tool which they’re a part of. We feel like they are part of the company even though they do the work remotely.

What did you find most impressive about them?

They were the right company in the right place at the right time for us. We were looking for a certain type of solution, and they’ve been able to deliver good developers who we’ve felt comfortable hiring. They also look good in terms of HR policies and their offices in Kiev have an assortment of impressive features.

Are there any areas they could improve?

They’re great. Nothing really comes to mind as to areas they could improve.

Do you have any advice for potential customers?

Be honest and straightforward with them. Bring issues up if they arise. We brought it up when we found that we didn’t have the right people initially and they were very fast to change it. This was a very positive experience from my perspective.

4.5
Overall Score We’ve been very happy.
  • N/A Scheduling
    ON TIME / DEADLINES
    I don’t think it’s a relevant question because we manage the teams.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    It’s been great.
  • 5.0 NPS
    Willing to refer

Design & Development for Performance Marketing Company

"Had I given this project to another business, I would have undoubtedly been led down a wrong path." 

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jul. 2015 - Ongoing
Project summary: 

Innovecs was hired to design and develop a custom digital marketing solution. The project is ongoing but near completion. 

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Tom Evans
Founder
 
Verified
The Review
Feedback summary: 

Notable highlights include minimal unexpected resource turnover, a clear commitment to quality assurance, and uncompromising responsiveness. 

BACKGROUND

Introduce your business and what you do there.

We are a technology-based performance marketing company. We promote ourselves as a marketing business that generates customers for our clients. Our company is fundamentally built on owned and custom-built technology which powers our network. In effect, we've built a bespoke lead management application which allows us to host a number of websites and control what they do. Through one interface, we can also handle reporting and analytics, as well as capture, validate and deliver data. We're a big data business focusing on the collection and delivery of new customers to our clients. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovecs?

We needed a vendor for our front-end and back-end process development. They needed to handle our architecture as well as the look and user experience elements. I considered building an internal team as well as outsourcing to various other companies.

SOLUTION

What was the scope of their involvement?

We have migrated our process development to Innovecs. They developed our solution and took care of the website design and functionalities. I am also using development resources in the UK and Innovecs' team liaises with them at a front-line level. I have a local media team working directly with Innovecs' designers in order to build out offers and help drive traffic to our website.

How did you come to work with Innovecs?

Innovecs was recommended by a good friend and colleague who works with them. I spoke to Innovecs' CEO, met him in Kiev, and we made a deal. The collaboration has been good. Innovecs provides a decent service. Choosing a tech partner can be a minefield. There are many people who talk a lot but don't necessarily deliver or provide sub-standard work in terms of coding methods and core quality. I have zero technical knowledge and mostly work on the creative side of things. I rely on working with good, honest people in order to deliver projects in an expected manner. My approach for choosing a development partner is similar to looking for someone to build my home. I have been in this industry for a long time and worked with good and bad technology providers. So getting a reference from someone that I trust will tend to be a differentiator.

How much have you invested with Innovecs?

We've spent around $150,000 on Innovecs' services so far.

How much have you invested with Innovecs?

We've spent around $150,000 on Innovecs' services so far. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our business has benefited from the effort put in by Innovecs. The application is meant to be completed today, so I can't give much feedback on the benefits side. In terms of design, my team worked closely with Innovecs. They have made a huge difference in terms of the speed at which we can create new entry points into our network. Our reaction time in the market has increased a lot. We're probably one of the quickest groups and we’re able to turn around work fast. That’s simply because we have a decent resource plugged in from Innovecs, particularly on the front-end side. The work has been made to an incredibly high standard. So far, it's been a worthwhile investment. In a few months, I'll hopefully be able to say the same thing about the architectural and engineering sides as well.  

How did Innovecs perform from a project management standpoint?

We are working with a full-time 8-person team from Innovecs, including 2 designers and one front-end developer. We have a project lead who acts as our main point of contact. At a higher level, Jira and Trello were our main project management platforms. We use Jira as a general task manager. We've created an environment within which we can log what needs to be done. We keep track of scrum boards and sprints, thus seeing exactly who's done what and when. Jira also shows when the work needs to be completed. Trello is another tool which we use for design work. Innovecs probably uses other tools internally for bug fixes and similar tasks. Every client is different, so they need to make sure that everyone is on the same page through regular communication. Innovecs has been very good at this. We have daily telephone calls, sometimes more than one per day.

What did you find most impressive about Innovecs?

Our app development is a huge project and there have been many issues along the way. Had I given this project to another business, I would have undoubtedly been led down a wrong path. That’s judging by other developers I've used in the past. The ultimate deployment wouldn't have delivered what it had set out to deliver. I also expect that there would have been issues with personnel. Innovecs' quality of work is very good. As an example, we've recruited a junior front-end developer who'd only been doing the work for a few months. We brought her along and she's been absolutely fantastic. We have gone through a few resources. Because of the honesty exhibited by Innovecs, we were always able to replace people and get someone with the proper skillset. Innovecs has implemented changes quickly without affecting our team or the project.

One of the things that I've really liked about Innovecs is that I am able to deal with C-level people there. They have been accessible and incredibly honest about the situation, whether it's good or bad. As a remote customer, I don't have anyone on the floor managing the team. Innovecs has to do this internally, which goes back to the issue of trust. I have to trust that Innovecs is doing what was promised and that my best interests as a client are at the forefront of their decision-making. Innovecs has the freedom to handle much of the hiring and firing, as well as many of the technical decisions. I'm involved in these matters, but I'm not the expert. So I have to rely on Innovecs to be honest and upfront about what they're doing. Whether the news is good or bad, such as delays or tasks that are delivered ahead of schedule, the overriding thing for me is honesty. Expectations should never be set so high as to shatter relationships to an irreconcilable point. The culture there speaks for itself. From the CEO, down to the project management level, Innovecs is completely honest.

Are there any areas Innovecs could improve?

It's taken some time to get to where we are, given that we're dealing with people who don't speak English as a first language. Many of them don't have the experience that required to handle design and architectural work. There's been a lot of learning and there have been low moments within this process, but the experience overall has been positive.

What tips or recommendations could you share that might increase the likelihood of success with Innovecs?

In the industry, it's important to know who you're working with. Some research into the people being employed is necessary. Clients should make sure that there is someone project-managing the team. That person should fully aware of and accountable for the deliverables. From experience, automatically assigning a project manager to take on a project to a client's standards is never the case. 

5.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    When building a product from scratch, the deadline is key. That’s a given since the product is the source of revenue for the business. Innovecs has never hit a deadline, but this is the reality of tech work.
  • 4.0 Cost
    Value / within estimates
    When building a product from scratch, the deadline is key. That’s a given since the product is the source of revenue for the business. Innovecs has never hit a deadline, but this is the reality of tech work.
  • 4.0 Quality
    Service & deliverables
    There's always room for improvement, but Innovecs is the best I've worked with in a remote setup.
  • 4.5 NPS
    Willing to refer
    I've recommended Innovecs to many people.

Ongoing Resource Arrangement for Search Intelligence Company

"[They're] organized and have made an effort to provide a solid project manager for us."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Jan. 2012 - Ongoing
Project summary: 

Innovecs developed/launched a search data intelligence solution for the web and mobile devices. Their involvement remains ongoing.

The Reviewer
 
51-200 Employees
 
New York, New York
Founder & CEO
 
Verified
The Review
Feedback summary: 

Pros include a reasonable pricing structure and organized management approach but it was recommended that they reduce the waiting period for new resource assignments. 

BACKGROUND

Introduce your business and what you do there.

We are an advertising technology company specializing in analytics for the search data used to display video ads. Our company is 5-years old and has a 150-person team in five different countries. Our engineering team is in Kiev, and the product teams are based in the United Kingdom. I am the founder and chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovecs?

We have raised $15 million through fundraising and needed to build our solution from scratch. We didn't have the technical skills necessary so we decided to partner with a company. 

SOLUTION

What was the scope of their involvement?

Innovecs has built our entire technology in the form of both web and mobile applications. They revolve around search intelligence and are used to understand user search behaviors online. As such, we have to crunch a lot of search data, which was our main engineering challenge. The goal is to find users who have searched for the products that our advertisers are looking to market. An airline offering flights to New York will look through our database for users who have made relevant searches. Once one of those users arrives on any Internet website, we will deliver relevant content to them, based on their ID.

Our tool is aimed at advertisers looking to serve banners and mobile video advertising to users, based on their online search histories.

We have worked with around 30 resources from Innovecs, including front-end and back-end developers, and QA [quality assurance] specialists.

How did you come to work with Innovecs?

Our old CTO [chief technology officer] was in charge of choosing engineering firms in Ukraine.

How much have you invested with Innovecs?

The cost of Innovecs's services has been around $1 million.

What is the status of this engagement?

We started working with Innovecs at the beginning of 2012.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Innovecs has acted as our engineering team, and we are a technology company, so that amounts to everything that we do.

How did Innovecs perform from a project management standpoint?

Innovecs is organized and has made an effort to provide a solid project manager for us. We have run the collaboration from our own product team, so Innovecs's role was in terms of logistics: keeping the staff happy and making sure that everyone received their salary on time. We use JIRA and GitHub with our engineers.

What did you find most impressive about Innovecs?

We haven't used any other providers outside of Innovecs. There's nothing surprising about them, but Innovecs has provided the service that we wanted. We've had issues at times related to trying to find the right staff, but everything else has been running as normal.

Are there any areas Innovecs could improve?

We were hiring too slowly and couldn't get as many developers as we wanted for the price. We fed this back to Innovecs, and they hired additional in-house recruiters. The pace picked up from there, and hiring has gone well since then.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The hiring rate was a drawback, but Innovecs was perfect in terms of communication and responsiveness.
  • 4.0 Cost
    Value / within estimates
    Based on industry standards.
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    I've recommended Innovecs to 3 of my friends, who have used them.

Team Augmentation for Online Gambling Solution Provider

"In terms of schedule and budget, Innovecs delivered perfectly."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jul. 2015 - Ongoing
Project summary: 

Innovecs was hired at first to support front-end design efforts and their performance led to an ongoing staffing engagement based on project demand. 

The Reviewer
 
51-200 Employees
 
Tel Aviv, Israel
Chief Operating Officer
 
Verified
The Review
Feedback summary: 

Notable highlights include uncompromising timeliness when it comes to key deliverables and exceptional communication skills.

BACKGROUND

Introduce your business and what you do there.

We are a software developer based in Israel, working with the e-lottery business. Our contracts are mainly governmental, working with the Michigan State Lottery, for example. We plan to launch a platform in Virginia at the beginning of September, which will give us an involvement with 50% of the US lottery business, as there are 4 states at the moment who engage in this. We also have clients in Europe, like the lotteries in the Czech Republic and Portugal. We develop platforms, provide integrations, and end-to-end solutions for the e-lottery business, working with organizations from around the world who want to extend their offerings into the online area. I am the chief operating officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovecs?

As a part of our R&D [research & development] team, we work with remote teams in Ukraine, both in Kharkiv and Kiev. Our Kiev team is operated by Innovecs. 

SOLUTION

What was the scope of their involvement?

Innovecs has provided frontend development using the standard technologies in this space. We also use a Flash developer from Innovecs, and have recently built a quality assurance team using their resources.

One example of a feature developed by Innovecs was integration with third-party payment solutions. Innovecs has also developed other add-ons and games for our platform.

We use Innovecs as an extended team, replicating our local operations within their location. We use the same processes and development cycle. Innovecs hasn't handled dedicated projects for us. Altogether, we have around 10 people on Innovecs' team, and are looking to expand it.

How did you come to work with Innovecs?

We were working with an outsourcing company in Kharkiv, but didn't have success in hiring resources for frontend development. We tried our luck in Kiev, and were successful. I first met Innovecs' owner 5 years ago, when he used to work for another outsourcing company.

How much have you invested with Innovecs?

The total cost of Innovecs' services has been around $300,000. We worked on a cost-plus model. Everything is transparent, and we know what the compensation is for each employee that we hire. Whenever we work with one-time resources, we can assign bonuses to them directly through Innovecs.

What is the status of this engagement?

We started working with Innovecs in July 2015. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We compare outsourcing companies through internal benchmarks. One of the advantages offered by Innovecs has been hiring time. The market is very competitive, both in Israel and in Ukraine. Finding qualified developers takes around 3 months in our location. Putting together a frontend team like the one from Innovecs would take around 6 months. We managed to do this within one month, and we are happy with the people that we've recruited. The level of cooperation, both in administrative and technical terms, was very good. Our interactions with Innovecs are very smooth and efficient. Whenever we had an issue, we found that it could be resolved quickly. I'm overall happy with Innovecs.

How did Innovecs perform from a project management standpoint?

In terms of schedule and budget, Innovecs delivered perfectly. We control the process on a weekly and monthly basis, so there are no surprises in terms of the information going back and forth.

We don't use specialized project management tools. Each of our project managers has visited our location, and new employees have had training periods in our R&D center. We have an internal dedicated team leader for each team, usually Russian or Ukrainian speakers, in order for us to overcome the language barrier.

Are there any areas Innovecs could improve?

We've learned a lot from our previous engagement, so after 5 years of working with outsourced companies, we've come to know what to expect in terms of performance, relationships, and financials. We share information and suggest ideas to each other, improving on the go.

What tips or recommendations could you share that might increase the likelihood of success with Innovecs?

Any client should have an exact definition of what they expect to achieve, including job descriptions. They should be willing to invest time for hiring and managing the relationship. We believe in having a high involvement with our outsourced company, with face-to-face interviews for our shortlist candidates. We tend to travel a lot, visit the sites, while also having our resources visit us. Other clients tend to work remotely, on a more project-based model, but we see Innovecs as an extension of our own company.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Innovecs has been spot-on. We tend to be in control of delivery, dictating deadlines and expectations.
  • 4.5 Cost
    Value / within estimates
    Objectively speaking, the cost of hiring resources from Innovecs is 70% of what it is in our region, so they're a cost-effective solution. Innovecs has given us high value.
  • 4.5 Quality
    Service & deliverables
    I want to leave some room for improvement. Reality is never perfect, but what we've seen so far has been very convincing in terms of performance and delivery.
  • 5.0 NPS
    Willing to refer