Innovation Feel

Please describe your company and position.

I am the Product Manager of SkillSetter

Describe what your company does in a single sentence.

Skillsetter is an online learning platform which offers a variety of courses in a convenient and effective simulator format.

What specific goals or objectives did you hire Innovation Feel to accomplish?

• We were expanding our development team and needed a couple of engineers to help us work on platform features.

How did you find Innovation Feel?

Referral

Why did you select Innovation Feel over others?

Close to my geographic location, Good value for cost, Referred to me, Company values aligned

What was the size of Innovation Feel’s team?

2-5 Employees

What was your primary form of communication with Innovation Feel?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to work on several features on the platform which would allow users to register, pick a course to start learning, track their progress, take tests after each topic, participate in live events, and have access to the platform from any device.

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved website speed and performance.
• We managed to launch some of our new features quicker than expected which allowed us to gain customers much sooner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with all the people who worked with us on this project was great. They responded very quickly and carefully worked on all the issues we had to achieve best results. They accurately estimated the time needed to develop a particular feature, so we never had problems with delivery.

What did you find most impressive or unique about this company?

We loved their approach, and were impressed by their transparency and attitude. We worked things out until everyone was happy with the outcome. They understand needs very well and do their best to help their clients.

Engineers from Innovation Feel proved to be experts in web development, so our collaboration was very smooth and productive.

Are there any areas for improvement or something {provider_name} could have done differently?

We were completely satisfied with the services provided. They’ve done exactly what we needed, and I don’t see any issues here.

Please describe your company and your position there.

I`m IT Business Analyst in FMCG company (food & beverages)

For what projects/services did your company hire Innovation Feel, and what were your goals?

We needed an online order processing platform to automate, simplify and optimise our work with partners. It had to be a system that would also allow to control stock balance and manage the production.

How did you select this vendor and what were the deciding factors?

We were looking for local software vendors in our area. We chose this vendor based on their experience, past work on projects and cases that prove they are highly proficient. We also chose them for optimal ratio of price and quality and excellent presentation during the tender process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As the main technology for the platform we chose Ruby on Rails. It was recommended to us by the vendor as this technology proved itself to be efficient, flexible and would allow our project to scale. During the time we were using the platform we were completely satisfied by the output and solve any issues that came up.

How many people from the vendor's team worked with you, and what were their positions?

There were four people in the Innovation Feel team who were working with us on the project:

• Backend Engineer
• Frontend engineers
• Project manager

From our side, there were also several people:

• IT business analyst 
• Head of sales support department
• Commercial director (Kiev Office)
• Head of production
• Fccounting software engineer

They were in charge of communication with the team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the new platform, it was much easier for us to manage our collaboration with partners. We were also be able to see out stock balance which helped us make decisions concerning further production. The automated platform helped us reduce operational costs by eliminating manual work. It allowed our employees to switch to another business activities and improve their productivity.

Describe their project management style, including communication tools and timeliness.

We were completely satisfied by the project management. Everything we need is delivered on time, and the quality of their services is excellent. We were very comfortable with communication and their attitude. The team used such tools as Trello, Slack to communicate and manage tasks and they worked out well.

What did you find most impressive or unique about this company?

I would like to highlight their high quality customer service and their ability to spot customer requirements and expectations. I was impressed by the project management style and it was very easy and comfortable to communicate with the team and with the manager who knew how to get things done and could predict possible outcomes.

Are there any areas for improvement or something they could have done differently?

We were very glad we got to work with Innovation Feel. If we have more projects to be developed, we will definitely reach out to them.

Introduce your business and what you do there.

I'm in a people and operations role at Turn.io. We help NGOs use WhatsApp at scale, and we're building a web application to do that. 

What challenge were you trying to address with Innovation Feel?

We hired them for custom software development.

What was the scope of their involvement?

Innovation Feel is helping us with frontend development using React and Apollo GraphQL. They contribute to our web app's codebase in collaboration with our team, and we define the scope of work as we go along. Additionally, the team has helped us with backend development as well. 

What is the team composition?

At the moment, one team member from Innovation Feel works with us on a contractual basis. However, we've had more than one developer helping us at certain times.

How did you come to work with Innovation Feel?

I wasn’t part of the initial selection process. However, I believe we chose Innovation Feel because they had developers working with our specific backend language.

What is the status of this engagement?

We began working together in July 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Innovation Feel is very proactive, pays attention to detail, and delivers on time. Since we're not working with a predefined scope, we don't have any metrics. 

How did Innovation Feel perform from a project management standpoint?

They're very responsive and timely. We communicate through Slack, and we use Shortcut for project management. The team works with us 40 hours a week. 

What did you find most impressive about them?

I'm impressed by how efficient Innovation Feel is in getting work done.

Are there any areas they could improve?

At this stage, our relationship is going well. We've already given them constructive feedback that they've acted on.

Do you have any advice for potential customers?

Since they're an offshore company, language can be a bit of a barrier. However, you can overcome that with time.

Introduce your business and what you do there.

I am a product manager for Travel Point. We create products for civil aviation and the distribution of air tickets.

What challenge were you trying to address with Innovation Feel?

Our team changed, and we needed support for backend development on our platform and to create new features.

What was the scope of their involvement?

We started by giving Innovation Feel our requirements. Ours is a large-scale web platform, and we had problems with certain features. The team examined what worked and what didn’t and fixed the latter. They’ve also helped us with some front- and backend features. Additionally, Innovation Feel has integrated some new services into the platform, such as Amadeus and Galileo, among many others. 

What is the team composition?

We’ve worked with Bohdan (Frontend Engineer), a backend developer, and a manager.

How did you come to work with Innovation Feel?

Friends from another company recommended Innovation Feel to us. We chose them because we could see they had good specialists and their pricing was fair. 

How much have you invested in them?

So far, we’ve spent around $25,000.

What is the status of this engagement?

We started working together around September 2021, and our partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Innovation Feel has been able to identify the problems our platform had, define them, and resolve them. Additionally, Bohdan is a very good specialist. 

How did Innovation Feel perform from a project management standpoint?

Their project management is good, and they deliver on time. We typically communicate through Telegram, which has been working well for us. As for task management, we use Notion and Trello. 

What did you find most impressive about them?

The best thing about working with Innovation Feel is how they’ve been able to find the issues within our platform. We had many problems; the team found the biggest one and has gone from there. 

Are there any areas they could improve?

No, I don’t think there’s anything they need to improve. If something comes up, we can speak with them, and they’ll make any necessary changes.

Do you have any advice for potential customers?

You should hire them because Innovation Feel is a very good company that can adjust and cater to any task — it’s why we’ve continued to work with them.

Introduce your business and what you do there.

I’m the CEO of a woodworking company. We run an international website (translated in 29 languages) that focuses on the wood industry as well as mobile applications.

What challenge were you trying to address with Innovation Feel?

We needed someone who could help us develop a manual editor where users could decide how they wanted a log to be cut. The solution was too complicated for us, so we went to Innovation Feel for the project.

What was the scope of their involvement? 

Innovation Feel is developing our manual editor, working off of an existing base. The tech stack includes JavaScript, HTML5, CSS, and jQuery. They’re also helping us with our server.

What is the team composition?

I’m in contact with four people. There’s a main contact for the manual editor along with another person who handles all of our issues.

How did you come to work with Innovation Feel?

We were originally working with another developer to create our editor, but they left in the middle of the project. We couldn’t even contact them. I eventually found Innovation Feel through a recommendation. After I explained the situation, they agreed to help us out.

How much have you invested in them?

We’ve spent about $2,000.

What is the status of this engagement?

Our initial conversation was back in July 2019, and we’re still working with them. The project is almost finished, but there are still some requirements we have to fulfill to make the product better. This isn’t an urgent project, so we have lots of time to get it right.

What evidence can you share that demonstrates the impact of the engagement?

It’s been a good experience, and the communication is perfect. I only need to explain what we’re doing, and they deliver as asked.

How did Innovation Feel perform from a project management standpoint?

The project itself is well-managed. In particular, I’m grateful for Helen (Business Development Manager) who is very helpful. We communicate through Skype and email, and they would reply within a couple of hours if we had any questions.

What did you find most impressive about them?

It’s been a very smooth cooperation, and they’ve done exactly what I’ve asked them to do. Everyone knows what to do, which I like.

Are there any areas they could improve?

No, nothing comes to mind. I don’t see any issues.

Do you have any advice for potential customers?

Check the Internet and local market to see if there’s anyone like you. If not, then go ahead.

Please describe your company and your position there.

I'm the CPO.

For what projects/services did your company hire Innovation Feel, and what were your goals?

Backend development.

How did you select this vendor and what were the deciding factors?

Stack technology, price, willingness to help quickly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ruby, RoR

How many people from the vendor's team worked with you, and what were their positions?

3.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

NDA.

Describe their project management style, including communication tools and timeliness.

Agile. Google meets. All meetings were held regularly, clearly, and to the point.

What did you find most impressive or unique about this company?

We were impressed with their ability and willingness to solve our problems.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

I work for Tetherx Limited, a Security solutions company that provides a cloud platform, which integrates all aspects of physical security across multiple sites onto a single platform. The company has been running for nearly 10 years and has well over 1,000 customer sites.

For what projects/services did your company hire Innovation Feel, and what were your goals?

We needed specialist front and back-end developers, with the ability to flexible scale resources. Innovation Feel was able to provide this.

How did you select this vendor and what were the deciding factors?

Capability, flexibility, price and culture.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is an ongoing platform development, Innovation Feel's developers attend a daily sprint that identifies the work and assesses progress.

How many people from the vendor's team worked with you, and what were their positions?

4, as front and back end developers and a SysOps engineer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have continued to work with Innovation Feel as a close partner, which is a testament to their deliverables

Describe their project management style, including communication tools and timeliness.

We provide project management

What did you find most impressive or unique about this company?

We are impressed with their flexibility, excellent communication skills, and high-quality work.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

Clocr is a bootstrapped startup company and he understood our needs and our priority to keep the development costs under control. I'm the CTO.

For what projects/services did your company hire Innovation Feel?

Estate Plan component of Clocr Services

What were your goals for this project?

Create an estate plan online accounts.

How did you select Innovation Feel?

Through a referral.

Describe the project in detail.

Create an Estate Plan for online accounts and digital assets.

What was the team composition?

Frontend development

Can you share any outcomes from the project that demonstrate progress or success?

I am extremely pleased with Yuriy & his team in delivering our project on time, under budget. Yuriy is very professional and has the heart of a developer.

How effective was the workflow between your team and theirs?

Very Well.

What did you find most impressive about this company?

Their communication, technical capability, and understanding of customer needs were all amazing.

Are there any areas for improvement?

Not that I can think of

Please describe your company and your position there.

Developing a web application that scraps publicly available advertisements to search for stolen bikes as indicated on Bike Index.

For what projects/services did your company hire Innovation Feel?

To develop technology to match strings of data of stolen bikes with listings on marketplaces.

What were your goals for this project?

Build a tool that would help victims of bike theft recover stolen property listed for sale by criminals.

How did you select this vendor?

Previous positive experience with the vendor.

Describe the project and the services they provided in detail.

Database programming. Web programming. Application development.

What was the team composition?

Marat was our main point of contact. He was very responsive.

Can you share any information that demonstrates the impact that this project has had on your business?

We developed a positive prototype experience. The Stolen Bike Hunter prototype actually found a stolen bike listed online for sale which was the goal.

How was project management arranged and how effective was it?

Communication was fluid and easy with the team. They were always available to meet and discuss.

What did you find most impressive about this company?

The responsiveness given the time zone differences.

Are there any areas for improvement?

no.