Infront Webworks

What evidence can you share that demonstrates the impact of the engagement?

As far as SEO, their worked helped my client improve their organic rankings. For the Facebook advertising, in the first month we had 400 page views with a reach of 11,600 and 11,000 engagements such as liking or sharing the ad. We also had five actions resulting from engagement, meaning users went to my client’s website and filled out a form.

How did Infront Webworks perform from a project management standpoint?

We used Asana so I could keep track of their progress, however as the project moved into strictly consulting we mostly talked by phone and email.

What did you find most impressive about them?

Infront is much more competitive than your average digital marketing agent or consultant. That competitiveness is the edge that has allowed them to grow and be so successful. They really live, eat, and breathe digital marketing.

Are there any areas they could improve?

No, I was very happy.

Do you have any advice for potential customers?

I would say to be very clear about your goals. If you don’t know what your goals are as a business it is possible to spend a lot of money on a service like digital marketing and not get results. The more information you can give a digital marketing agency on your goals the more they can help you, which is definitely the case at Infront.

What evidence can you share that demonstrates the impact of the engagement?

Our SEO has improved since hiring Infront, and I’ve learned a lot about our website and who it’s reaching. They increased our keyword placement for both allergy and ENT terms, moving us up 5–6 positions for most keywords targeting Colorado Springs. Out of our 329 keywords, 128 are currently ranking number one for the area, and 284 rank in the top 10. Our overall website traffic has increased.

How did Infront Webworks perform from a project management standpoint?

We have quite a bit of email contact and a monthly meeting to go over reports and brainstorm plans. We don’t use any specialized tools, but Infront sends a comprehensive monthly report explaining what keywords people use to find our company and other important information.

What did you find most impressive about them?

Infront delivers on what they promised plus so much more. They write content that highlights specific keywords, and I just have to review it to make sure it reflects what we do. A lot of other companies wanted me or a physician to write the content for them to review and edit, but Infront was willing to do it this way, which is what we wanted. They provide a lot of services at a reasonable cost.

Are there any areas they could improve?

Working with certain types of clients requires patience. Being a small physician practice without a lot of resources, we sometimes can’t review their content as fast as they’d like.

Do you have any advice for future clients of theirs?

If you don’t know how well your web presence is performing, try to find out. That will help you know what Infront can do for you. They’re open and honest, so don’t be afraid to ask them questions. They never pressured me into anything.

What evidence can you share that demonstrates the impact of the engagement?

We produce competitive reports for our clients every six months, summarizing both how their SEO metrics have changed and where they stand in relation to their competition. Our clients have seen drastic increases in not only traffic but also conversions thanks to Infront's work. Additionally, since they took over the SEO on our site, our entire client recruitment process has changed from being majority research and prospecting to a lot of potential clients finding us online.

How did Infront Webworks perform from a project management standpoint?

Their response time is by far the best we've experienced in their industry. We can send a question and get a response and a solution within minutes. Moreover, they are also more proactive than reactive, keeping an eye on things like bandwidth constraints and other potential issues for us and our clients

What did you find most impressive about them?

The combination of service and results makes them stand out. Most other SEO companies can provide either good communication or strong results, but it is rare to find both of those together. On top of that, they are very honest, admitting mistakes and rectifying them quickly, which is also rare in the SEO space. We feel very lucky to have found Infront.

Are there any areas they could improve?

Not that I can think of right now.

What evidence can you share that demonstrates the impact of the engagement?

We are now probably the busiest B&B in our market. The occupancy rate has doubled since our engagement began. I’m proud to send inquiring customers to the website as it’s the simplest way to interact with us and receive information.

How did Infront Webworks perform from a project management standpoint?

From communication to productivity, everything was excellent. They accommodated my schedule. I’m not tech-savvy and prefer in-person meetings to ensure I understand specifics. As a result, we’ve had meetings at their office, the B&B, and even my home. They are receptive to my concerns as a client. Micromanaging isn’t something I have to do because they work quickly and reliably.

What did you find most impressive about them?

They have a personal touch that is unique in the web development industry. Other companies would have contacted us through email and put the website up. Infront was able to come to my home and make the process transparent and pleasant. I can talk to them, call, or email anytime and get a good response. It's nice to have somebody that's there to help you.

Advice for potential customers?

The consumer’s expertise is as valuable as theirs. At first, I expected Infront to take care of everything because I wasn’t technologically inclined. However, industry-specific knowledge can help them produce a finely tuned product.