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Agile Software Solutions

4.8
2 reviews

Inflection Point is a leading software solutions company with more than 16 years of experience developing core technology, digital and enterprise solutions. We have been ranked as a Great Place to Work by the Great Place to Work Institute for the last 10 years, and also recognized as one of the fastest growing companies in the USA by Inc5000 in 2017 and finalist in the EY Entrepreneur of the Year in Maryland in 2016 and 2017.

Headquartered close to Washington DC and with extensive experience working with companies across the US in the Financial, Healthcare, Education, Security, High Tech and Hospitality industries, our multidisciplinary team of business analysts, consultants, designers, QA Engineers and software developers helps companies accelerate their innovation and grow their business.

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$25,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2003
Show all +
Columbia, MD
headquarters
  • CIRQL2 - 7142 Columbia Gateway Drive Suite 120
    Columbia, MD 21046
    United States
    4432558527
other locations
  • Convex - Av. Morones Prieto 1500-501 Col. Nuevas Colonias
    Monterrey, NLE 64710
    Mexico
    4432838715

Portfolio

Key clients: 

Laureate Education IMRF Credible Behavioral Health Brown Advisory Kimberly Clark ePesos Vitus Animal Health

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Evenflo

Inflection Point provided UI/UX design and Web Development using Sitecore for their client Evenflo, a babycare and maternity brand that's now experience higher user reviews for their site thanks to Inflection Point.

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Recorded Books

Inflection Point provided a OneClickDigital Mobile app in iOS and Android, including UI/UX, development, testing and maintenance to ensure that the app wasn't just stunning to use but also dependable and consistent in its performance.

Make a Wish Foundation Image

Make a Wish Foundation

Inflection Point provided this website for the Make a Wish Foundation implemented using Sitecore, helping the foundation attract more attention to its noble cause and grant more wishes than ever before in their history.

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Authority Brands

Mobile app for The Cleaning Authority, one of Authority Brands businesses

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IMRF

Website and Intranet development and integration

Reviews

4.8
2 reviews
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Staff Augmentation for Investment Management Company

“We treat them like members of our own team and have been able to build really strong relationships with them.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$1,000,000 - $9,999,999
 
2008 - Ongoing
Project summary: 

Inflection Point provides staff augmentation for market and product analysis as well as software development for a global investment management company. They work with Java, SQL Servers, and Salesforce.

The Reviewer
 
1001-10,000 Employees
 
Boston, Massachusetts
VP Global Business, Investment Management Firm
 
Verified
The Review
Feedback summary: 

The products delivered by Inflection Point have met all metrics laid out by the client company, pleasing project stakeholders and engendering ongoing collaboration. Their team is highly communicative and dedicated to the project, effectively acting as members of the client’s in-house team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a vice-president in the global investment technology department of an investment management company. We have slightly over $500,000,000,000 in assets under management, and I run a team of global business analysts as well as managing technology product delivery for our investment and operations areas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inflection Point?

They worked with us in the capacity of an elastic consulting firm. We hired them for development work, essentially to augment our staff with developers, business analysts, and quality assurance analysts.

SOLUTION

What was the scope of their involvement?

The staff that they provided for us worked with us on a variety of software development projects across the firm. That includes our website, operational applications, and trading systems rollouts. A lot of the work is completed in Java, as well as some SQL Server reporting services, and Salesforce.

What is the team composition?

They have provided a number of staff members over the years, both analysts and developers. I’m not sure of the exact number.

How did you come to work with Inflection Point?

Somebody at our company had worked with them in the past and recommended them for the job.

How much have you invested with them?

We’ve probably spent a little over $6,000,000 with them.

What is the status of this engagement?

Our teams have been working together for almost 12 years, starting around 2008 and continuing today.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have SLAs that we use to review them. They’ve always met those metrics for us, and that combined with our satisfaction with the quality of their work and the level of service they provide to us is the reason they are still here after so many years.

How did Inflection Point perform from a project management standpoint?

They generally go above and beyond how other vendors perform around deadlines and communication. The folks that service our accounts are quick to escalate things when people don’t have enough work or when they want to flag other things for us, which we really appreciate.

What did you find most impressive about them?

More than other providers, they have very low turnover, which makes their members really become part of your team. Probably half to three-quarters of their team has been with us for 3–5 years. Because of that, we treat them like members of our own team and have been able to build really strong relationships with them.

Are there any areas they could improve?

The only thing that could improve is their relative size, which is obviously not entirely in their control.

Do you have any advice for potential customers?

Don’t go into it with the expectation that they will know everything the minute they walk in the door. As long as you are committed to bringing them up to speed and putting in the time necessary, you will have a great experience with them.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve never had any issues and they are always good at communicating.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    There are a few newer technologies that they don’t have as much experience in.
  • 4.5 NPS
    Willing to refer
    I would definitely recommend them, with the small qualification of the limit on scale.

Dev Augmentation for Event Promotion Company

"Inflection Point has a depth of experience that we could never maintain in-house."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2018 - Ongoing
Project summary: 

Inflection Point completed third-party technology integration of several partners for the client. They upgraded the UI to a customized application built using JavaScript.

The Reviewer
 
11-50 Employees
 
Houston, Texas
Jason Chisler
Project Manager, Eventellect
 
Verified
The Review
Feedback summary: 

The team at Inflection Point has exceptional communication skills and can easily fit in with an in-house team. Their resources reflect a depth of experience that is unparalleled by other vendors. Their coding capabilities are top-notch.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m the project manager at Eventellect. We are a B2B company that works in live event promotion and ticket sales. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inflection Point?

We wanted to increase the capability of our in-house development team in a few specific areas, one of which was third-party technology integrations. 

We also needed to upgrade our internal user interface from Microsoft WTS client application to a new web application. 

SOLUTION

What was the scope of their involvement?

Inflection Point integrated several technology partners common in the ticketing industry.  

They helped us select the technology we used for the UI upgrade by having us engage in a short term POC. We identified a slate of three different potential frameworks and then had different team members develop a prototype using an assigned framework. 

In the end, we decided to replace our UI with a new web application built with JavaScript using an Angular framework. 

What is the team composition? 

Throughout our engagement, we’ve worked with a total of seven people. We started with one point of contact but had five team members working with us during the POC. Currently, there is one teammate working on the UI upgrade. 

How did you come to work with Inflection Point?

One of our owners received a recommendation from a friend at another company. 

How much have you invested with them?

We’ve spent between $300,000-$400,000 over the course of our engagement. 

What is the status of this engagement?

We started working with Inflection Point in fall 2018, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

None of Inflection Point’s development work goes live without review and approval from the Eventellect team. We’ve never received work from Inflection Point that wasn't able to go live, so I would say our engagement has been successful. 

How did Inflection Point perform from a project management standpoint?

Although we were initially reluctant to engage with a third-party vendor, Inflection Point has been really good.

Their communication is fantastic. Their team sends us statuses every morning that we can use during our daily stand-ups. They also update us if anything might affect their productivity. For example, they let us know about small things like when their office had a fire drill. 

What did you find most impressive about them?

Inflection Point has a depth of experience that we could never maintain in-house. The team is also great about being proactive if our requirements for a project are unclear. They ask the right questions and think of ways to create value and make continuous progress. 

Are there any areas they could improve?

I can’t think of anything right now. Their team fits in perfectly with the rest of the office despite working remotely. 

Do you have any advice for potential customers?

During onboarding, it is helpful to set aside some time to give Inflection Point a technical overview of the project. This is a worthy investment of time because once their team is set up, they’re really efficient.

5.0
Overall Score They’ve turned our company from one which was incredibly skeptical about partnering with another vendor to one that considers it a viable option.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They’re in line with the performance of our in-house team, but we admittedly have aggressive deadlines.
  • 5.0 Cost
    Value / within estimates
    The cost is not as low as other options, but their performance is significantly higher.
  • 5.0 Quality
    Service & deliverables
    Their team produces code comparable to what we see from our in-house developers and follows the standards that our in-house developers established.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to a few of my peers in other industries.