Could you share any statistics or metrics from this engagement?
At this moment, we're in the finishing stages for the application and don't have any significant metrics.
Their approach has been very hands-on. They were open to new ideas and understanding in terms of our conceptual goals for the app.
The app itself has a couple of features that, although not completely innovative, needed a more demanding approach in terms of coding. InfinixSoft were open to complying with our needs in that respect, rather than pulling us back to a run-of-the-mill or off-the-shelf solution. Even with the time constrictions that we put on them, they delivered something with which we were happy.
They understood our position in terms of the delivery to our client. What we needed was a product to be taken to market and, during the next six months to a year, be refined and taken to a second or third version. We needed something basic that got the concept across, on which we could receive feedback. InfinixSoft didn't opt for any cutting-edge technologies, but did exactly what we asked them to.
How did InfinixSoft perform from a project management standpoint?
We had constant brainstorming sessions in order to exchange ideas about where the app stands and address any bugs that came up.
There was also an overseas developer assigned to creating the API [application programming interface]. The back-and-forth communication has been great on their end. InfinixSoft always lets us know what the extent of their involvement was and what was being assigned to the API developer.
The way in which they work is clean and well documented. They keep an open line of communication constantly. There haven't been any instances in which we put something forward and met any resistance. Working with InfinixSoft has been a positive experience.
They use Unfuddle STACK for project tracking. We keep track of current tickets through it, but most requirements were written down on an Excel sheet by us, which was then integrated into InfinixSoft's workflow. We also used Trello to keep track of the project on our side.
What distinguishes InfinixSoft from other providers?
They were the first professional development company that we've worked with. I don't have any points of comparison, with the exception of other freelancers we've used. InfinixSoft has a tight operation. They strive to understand a client's business and make the right adjustments.
They've always given us the necessary information upfront, including pricing and what they can achieve for us. There are no surprises or disappointments.
InfinixSoft are very hands-on and approachable. As uneducated as a client may think a question is, InfinixSoft are more than willing to explain anything in layman's terms, using a common sense approach. My suggestion to any prospective customers is to have a normal conversation with the team at InfinixSoft. They will explain how they can develop a solution in a way that anyone can understand.