Infinity Technologies

BACKGROUND

Please describe your company and position.

I am the Goodwin Tech - Your Dynamic Traveltech Solution logo Chief Commercial Officer (CCO) of Goodwin Tech

Describe what your company does in a single sentence.

Travel Saas to enable dynamic packaging for the touroperators and travel businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infinity Technologies to accomplish?

• IT development
• Resource enrichment

SOLUTION

How did you find Infinity Technologies?

• Referral
• Personal contact

Why did you select Infinity Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Infinity Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Difficulty in maintaining high platform performance under increased traffic and user demand.

2. Difficulty hiring skilled PHP and JS developers for in-house projects, slowing down development timelines.

3. Lack of streamlined DevOps practices, leading to slower deployment cycles and increased downtime.

Solution

1. Infinity provided a dedicated team of skilled PHP and JavaScript engineers to complement Goodwin Tech’s in-house team.

2. Designed APIs for seamless integration with global distribution systems (GDS)

3. Conducted a technical audit. Introduced DevOps practices, including CI/CD pipelines, automated testing, and containerization, reducing deployment time by 40%.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Results
1. The dedicated team enabled Goodwin Tech to launch new features 25% faster than planned.

2. The AI recommendation engine increased user engagement by 20%, driving higher booking conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Infinity Technology demonstrated exceptional project management throughout our collaboration. Their team maintained clear communication, provided regular updates, and ensured that all deliverables were met on schedule. Their commitment to on-time delivery was impressive, allowing us to stay on track with our project timeline without any delays.  

Additionally, they were highly responsive to our needs, promptly addressing any questions or adjustments we required. Their proactive approach and attention to detail made the entire process smooth and efficient. Overall, their professionalism and reliability made them a valuable partner, and I highly recommend them for any tech development projects.

What was your primary form of communication with Infinity Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Infinity Technology was their commitment to excellence and their proactive approach to problem-solving. They don’t just execute tasks—they take the time to understand the bigger picture and offer valuable insights that enhance the final product. Their ability to anticipate challenges and provide innovative solutions set them apart from other providers.  

Additionally, their dedication to on-time delivery and seamless communication made working with them a stress-free experience. They truly prioritize client satisfaction, ensuring that every project milestone is met with precision and quality. Their professionalism, technical expertise, and customer-centric mindset make them a standout partner in the industry.

Are there any areas for improvement or something Infinity Technologies could have done differently?

One area for improvement would be extending their presence in Poland, as this could help them better serve clients in the region and expand their market reach. Additionally, adding 24/7 support services to their portfolio would further enhance their offering, ensuring clients receive assistance whenever needed, regardless of time zones. These enhancements would make Infinity Technology an even stronger partner for businesses requiring round-the-clock reliability and regional expertise.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Party.Space

Describe what your company does in a single sentence.

Party.Space is a browser-based 3D platform for corporate and themed parties, celebrations, seminars, afterparties, and gaming activities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infinity Technologies to accomplish?

• Outsource DevOps and infrastructural work
• Extend UI team to speed-up new features development

SOLUTION

How did you find Infinity Technologies?

Referral

Why did you select Infinity Technologies over others?

• Good value for cost
• Company values aligned

How many teammates from Infinity Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I was seeking a reliable partner to maintain and optimize our cloud infrastructure. Given the critical nature of our operations in the virtual reality space, we needed not only technical support but also proactive insights to enhance efficiency and reduce costs. Our collaboration with Infinity Technologies began with a short consulting session. From the very start, their approach stood out. Their team demonstrated remarkable proactiveness and deep expertise in cloud infrastructure. They immediately identified cost-saving opportunities, introduced practical lifehacks, and provided valuable recommendations that could be implemented right away. Infinity Technologies quickly highlighted strategies to reduce our cloud infrastructure expenses without compromising performance. They conducted knowledge-sharing sessions with our internal team, enhancing our in-house capabilities. Their lean methodology ensured efficient operations, focusing on agility and continuous improvement. Impressed by their efficiency and results, I decided to engage their design team for additional support. Despite the niche nature of our field, Infinity Technologies swiftly onboarded a smart, capable team of designers. They adapted quickly to our unique requirements and contributed significantly to our projects. Their support streamlined our development processes, allowing us to bring products to market more quickly. We achieved significant reductions in our cloud infrastructure costs. Their design team delivered exceptional results, even within the specialized context of virtual reality. Working with Infinity Technologies has been a highly positive experience. Their proactive approach, technical expertise, and ability to adapt to niche requirements have made them an invaluable partner. I highly recommend their services to any organization looking for innovative, efficient, and cost-effective solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant Cost Reductions: Infinity Technologies quickly identified and implemented strategies to optimize cloud infrastructure expenses without compromising performance. This directly improved the financial efficiency of operations.
• Faster Time to Market: By streamlining development processes and adopting a lean management approach, Infinity Technologies enabled quicker product launches, demonstrating tangible progress in operational agility.
• Enhanced In-House Capabilities: Through knowledge-sharing sessions, Infinity Technologies educated the internal team, leading to sustained improvements in technical competence and infrastructure management.
• Successful Onboarding of Design Team: Despite the niche field of virtual reality, Infinity Technologies swiftly assembled a capable design team that delivered high-quality results, showcasing adaptability and effective resource management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management with Infinity Technologies was outstanding. They demonstrated strong change management practices, effectively guiding us through requests and helping us navigate project timelines. Sometimes they took a firm stance on managing our requests to ensure alignment with project goals, which greatly benefited our overall efficiency. Their commitment was evident as they worked overtime when needed to ensure timely delivery of project milestones. We especially appreciated the dedication of their DevOps team, who provided support over weekends on several occasions, even though it was beyond the contractual obligations. Additionally, working with their design lead was an exceptional experience. They seamlessly took on the dual roles of project and delivery manager, alongside being an outstanding designer. Their leadership played a crucial role in driving the success of our design initiatives.

What was your primary form of communication with Infinity Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was particularly impressed by their resilience and professionalism, especially considering the challenging circumstances of the ongoing war in Ukraine. Despite these difficulties, the team remained consistently motivated, in good spirits, and always punctual for our calls. Remarkably, they often had better internet connectivity than some of our colleagues based in the US, which speaks volumes about their commitment and resourcefulness.

Are there any areas for improvement or something Infinity Technologies could have done differently?

No specific recommendations.